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Ramnath Natarajan

Director, Intelligent Automation and Enterprise Integration CoE at Johnson Controls

Dallas, TX, United States

Ramnath Natarajan is a distinguished leader in Intelligent Automation, renowned for driving transformative business solutions through AI/ML, RPA, low code/no code platforms, Integration and BPM. With 20 years of experience, his expertise and thought leadership have significantly advanced the adoption of intelligent automation solutions within his organization and influenced the broader industry. As the Director of the Automation and Integration Center of Excellence at Johnson Controls, a Fellow in THREWS and IOASD, and a renowned speaker on Intelligent Automation and AI, Ramnath is at the forefront of technological innovation.

Ramnath leads a technology group that is at the forefront of building automation. It is critical for him to stay technical to keep the team moving. He regularly engages with several key vendors, including UiPath, Microsoft and Mulesoft, to ensure alignment and innovation. His role as an industry expert and judge for prestigious technology awards, including the Stevie and Globee awards, underscores his dedication to excellence and his contributions to shaping the future of technology and innovation. Additionally, he is a Senior Member of the IEEE Robotics and Automation Society (IEEE) and the International Society of Automation (ISA). He evaluates products that leverage AI and Intelligent Automation to improve customer experience and is a Judge at Hackathon hosted by nations Top 10 universities like Harvard, Princeton and Rice.

Ramnath is dedicated to giving back to the technology community. He is an Advisory Board member, Advisory Council Member, and a VOCAL Council Member, a global intelligent automation customer think-tank. He actively mentors young graduates from schools who are in internship or rotational hire programs, further demonstrating his commitment to the field. Highly respected for his engaging presentations, Ramnath led sessions on GenAI and Automation Center of Excellence at the SSON Intelligent Automation Week 2024 and participated in panel discussions on improving efficiency and fostering innovation at PEX Network, showcasing his leadership in driving business transformation through intelligent automation. Additionally, he was a speaker at UiPath Forward.

Ramnath Natarajan Points
Academic 60
Author 43
Influencer 102
Speaker 25
Entrepreneur 131
Total 361

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Enterprise
Minimum Project Size: $100,000+
Average Hourly Rate: N/A
Number of Employees: 100,000+
Company Founded Date: Undisclosed

Areas of Expertise

Agentic AI 37.29
AI 33.37
AI Orchestration 65
Change Management 30.10
DevOps 30.57
Digital Transformation 30.49
Emerging Technology 30.14
Future of Work
Generative AI 35.53
IT Leadership 37.09
IT Strategy 38.38
Leadership 30.02
RPA 84.03

Industry Experience

Manufacturing

Publications

3 Academic Fellow / Scholars
Fellow
The Research World - THREWS
July 29, 2024
The Threws is a group of professional and experienced scientists who collaborate with a growing number of researchers in India and internationally.

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Tags: AI, RPA

Royal Fellow
International Organization for Academic and Scientific Development
July 29, 2024
The main objective of this organization is to support, motivate, collaborate and recognize all the possible measures for development in education and research. IOASD will host conferences, seminars, workshops; will provide training for academic and scientific programmes, publishes journals and newsletters and will sponsors other activities like award programmes, financial assistance and scholarships, travel grants for education and research activities.

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Tags: Agentic AI, AI, Generative AI

Master of Business Administration
ICFAI Business School
December 31, 1969

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Tags: AI, IT Leadership, IT Strategy

3 Advisory Board Memberships
AI2030 Advisory Board Member
AI2030
May 09, 2025
The NextGen AI Technologies Committee, part of the AI2030 Advisory Board, brings together leading AI technologists to drive progress in secure engineering, advanced modeling, product innovation, and the science behind responsible AI.

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Tags: Agentic AI, AI, Generative AI

IA FORUM Advisory Board Member
IA FORUM
February 06, 2025
The IA FORUM is an exclusive by invitation only global community that consists of enterprise-wide C-Suites and senior-level executives within the fields of IA, AI, automation, technology, GBS/shared services, process improvement, and business & digital transformation - and functional area leaders leveraging automation to enhance operations.

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Tags: Agentic AI, AI, RPA

Process Excellence (PEX) Advisory Board Member
PEX Network
August 24, 2024
Contribute to the ongoing innovation in process excellence, particularly through Artificial Intelligence and Intelligent Automation. My experience in these areas aligns perfectly with PEX Network’s mission, and I look forward to driving transformative change.

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Tags: AI, Digital Transformation, RPA

8 Article/Blogs
Forward Deployed Engineer: Turning AI Promise into Progress?
www.ssonetwork.com
September 10, 2025
A Beginner's Guide to Forward Deployed Engineers
Have you ever wondered about the role of a Forward Deployed Engineer (FDE)? Especially in artificial intelligence, this title is popping up everywhere, from big companies to startups. But what exactly does an FDE do, and why is this role suddenly so important?

This role is not just a technical job; it’s a hybrid of software engineering, business consulting, and hands-on problem-solving, designed to bring the power of AI directly to the heart of organizations. If you’re curious about what sets this role apart, why it’s in such high demand, and how it’s shaping the future of technology, you’re not alone. Let me share my perspective!

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Tags: Agentic AI, AI Orchestration, IT Leadership

Is RPA dead?
www.ssonetwork.com
July 08, 2025
Every few years, the tech industry loves to declare something “dead.” Remember when people said, “APIs are dead”? Or that “EDI is dead”? More recently, some have started to ask: “Are connectors dead?” Yet, if you look around, you’ll see these technologies are still very much alive, quietly running the backbone of global business. Now, the same question is being asked about Robotic Process Automation (RPA): Is RPA dead?

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Tags: Agentic AI, Generative AI, RPA

From Traditional AI to Agentic AI: Unifying AI, ML, Deep Learning, and Gen AI
www.ssonetwork.com
March 11, 2025
AI has grown from simple rule-based systems to more sophisticated approaches. Traditional AI works with predefined rules, while Machine Learning depends on labeled data to make predictions. Deep Learning pushes these boundaries by using artificial neural networks for complex tasks like image recognition and natural language processing. Agentic AI represents a major step forward in artificial intelligence technology. Traditional AI systems excel in predictable environments, but agentic AI shows autonomous decision-making abilities and adapts to complex situations.

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Tags: Agentic AI, AI, Generative AI

Intelligent Automation: Strategies for Optimizing IT Budgets
www.ssonetwork.com
February 28, 2025

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Tags: AI, IT Leadership, RPA

AI Agents, Agentic AI, and Intelligent Automation
www.ssonetwork.com
November 21, 2024

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Tags: Agentic AI, AI, Generative AI

Evolution of Automation: From RPA to Hyperautomation to BOAT
www.ssonetwork.com
October 31, 2024

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Tags: AI, IT Leadership, RPA

IDP: A Business User's Approach to Intelligent Documentation
www.ssonetwork.com
September 11, 2024

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Tags: Agentic AI, Generative AI, RPA

Intelligent Automation Basics: Understanding Benefits
www.ssonetwork.com
August 19, 2024

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Tags: IT Leadership, IT Strategy, RPA

32 Author Newsletters
AI+IA#33 UiPath Flow vs. UiPath Maestro
LinkedIn
August 19, 2025
Automation leaders and developers often ask: When should I use a traditional UiPath workflow (“Flow”) versus the newer UiPath Maestro? While both aim to automate processes, they operate at different scales and levels of complexity.

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Tags: Agentic AI, AI Orchestration, RPA

AI+IA#32 AI Agent Protocols: 10 Modern Standards Shaping the Agentic Era
LinkedIn
July 28, 2025
AI landscape has entered a transformative phase. It is one where “agentic” systems of autonomous, goal-directed agents drive entire workflows and applications. From conversational LLM assistants to intricate multi-agent architectures, the next leap forward is in how agents communicate, coordinate, and act, often across boundaries of frameworks, vendors, clouds, and enterprises.

At the heart of this revolution is a new generation of AI Agent Protocols: standardized, open, and production-ready ways for agents to interoperate, discover each other, share memory, invoke tools, and coordinate tasks at scale. In this article, I will cover 10 most influential agent protocols that are shaping how next-generation AI systems will work, layer by layer.

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Tags: Agentic AI, AI, AI Orchestration

AI+IA#31 Forward Deployed Engineer: Turning AI Promise into Progress?
LinkedIn
July 14, 2025
Have you ever wondered about the role of a Forward Deployed Engineer (FDE)? Especially in artificial intelligence, this title is popping up everywhere, from big companies to startups. But what exactly does a forward deployed engineer do, and why is this role suddenly so important? This role is not just a technical job; it’s a hybrid of software engineering, business consulting, and hands-on problem-solving, designed to bring the power of AI directly to the heart of organizations. If you’re curious about what sets this role apart, why it’s in such high demand, and how it’s shaping the future of technology, you’re not alone. Let me share my perspective!

See publication

Tags: Agentic AI, AI, Generative AI

AI+IA#30 Is RPA dead? (2025 Perspective)
LinkedIn
June 29, 2025
Every few years, the tech industry loves to declare something “dead.” Remember when people said, “APIs are dead”? Or that “EDI is dead”? More recently, some have started to ask: “Are connectors dead?” Yet, if you look around, you’ll see these technologies are still very much alive, quietly running the backbone of global business. Now, the same question is being asked about Robotic Process Automation (RPA): Is RPA dead?

See publication

Tags: Agentic AI, Generative AI, RPA

My Journey at Microsoft Build 2025
LinkedIn
May 26, 2025
Attending Microsoft Build 2025 in person was an amazing experience. As a leader passionate about AI and automation, being surrounded by new ideas and tech was exciting. From the keynote to deep-dive sessions, the energy was fantastic—and I was thrilled to be part of it not just as an attendee, but also as a speaker. What a week!

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Tags: Agentic AI, AI, Generative AI

AI+IA#29 My Journey at Microsoft Build 2025
linkedin
May 26, 2025
Attending Microsoft Build 2025 in person was an amazing experience. As a leader passionate about AI and automation, being surrounded by new ideas and tech was exciting. From the keynote to deep-dive sessions, the energy was fantastic—and I was thrilled to be part of it not just as an attendee, but also as a speaker. What a week!

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Tags: Agentic AI, AI, RPA

Computer Use Agents: The Future of Smart Automation
LinkedIn
May 05, 2025
If there's one thing you need to be watchful or excited about as an RPA developer or AI Engineer, it's the Computer Use Agent (CUA). Imagine an AI agent that can use your computer like a human—clicking buttons, filling forms, and even making decisions. That’s what a Computer Use Agent (CUA) does! They help with making computers do boring or complex jobs for us. They use language models and computer vision to “see” and “think” about what’s on your screen.

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Tags: Agentic AI, AI, RPA

Google’s Agent2Agent Protocol: Can It Make AI Teamwork a Reality?
LinkedIn
April 10, 2025
Google’s Agent2Agent (A2A) Protocol is turning into reality. A2A is like a universal translator for AI agents, letting them work together seamlessly. It’s a big step toward making autonomous automation—where AI handles complex tasks without constant human nudging—more practical and powerful. Let’s break it down in a human-friendly way, explore how it connects with the Model Context Protocol (MCP), and see why it’s important for multi-agent systems.

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Tags: Agentic AI, AI, Generative AI

AI Techniques for Intelligent Automation: Prompt Engineering, ML Models, and RAG
LinkedIn
March 06, 2025
Businesses across industries are turning to AI to make processes smoother, faster, and smarter. In the realm of intelligent automation, the common approaches are prompt engineering and machine learning (ML) models, with Retrieval-Augmented Generation (RAG) offering a helpful middle ground.

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Tags: Agentic AI, AI, RPA

Grok 3: Taking on OpenAI, DeepSeek, Google, and Anthropic
LinkedIn
February 21, 2025
Grok 3 challenges OpenAI, DeepSeek, Google, and Anthropic by stepping into the AI arena. The AI world is always changing fast, and now there's a new player trying to take on the experts by introducing fresh ideas and innovative solutions.

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Tags: AI, Generative AI

From Traditional AI to Agentic AI: Unifying AI, ML, Deep Learning, and Gen AI
LinkedIn
February 07, 2025
AI has grown from simple rule-based systems to more sophisticated approaches. Traditional AI works with predefined rules, while Machine Learning depends on labeled data to make predictions.

See publication

Tags: Agentic AI, AI, Generative AI

Intelligent Automation: Strategies for Optimizing IT Budgets
LinkedIn
February 02, 2025
Organizations worldwide lose up to 30% of their IT budgets due to inefficient processes and manual operations. What is intelligent automation? It's a groundbreaking approach that combines artificial intelligence, machine learning, and robotic process automation to transform how businesses manage the

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Tags: AI, IT Leadership, RPA

DeepSeek: Disrupted the AI Industry
LinkedIn
January 30, 2025
The AI industry has been witnessing rapid advancements, but few have caused as much disruption as DeepSeek. The R1 model has not only challenged the status quo but also set new benchmarks for performance and efficiency.

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Tags: Agentic AI, AI, Generative AI

BCG Report 2025: Closing the AI Impact Gap
LinkedIn
January 21, 2025

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Tags: Agentic AI, AI, Generative AI

From RPA Developer to Leader: A Step-by-Step Guide
LinkedIn
January 14, 2025

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Tags: IT Leadership, Leadership, RPA

Citizen Development in Intelligent Automation: Empower your Business
LinkedIn
January 10, 2025

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Tags: AI, IT Leadership, RPA

Intelligent Automation Basics: Which CoE Model is Right for Your Organization?
LinkedIn
January 10, 2025

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Tags: DevOps, IT Strategy, RPA

AI Agents: The Future of Single vs. Multi-Agent
LinkedIn
December 22, 2024
AI agents are autonomous software entities designed to perform specific tasks. They can perceive their environment, make decisions, and take actions to achieve predefined goals

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Tags: Agentic AI, AI, Generative AI

Agentforce World Tour Dallas 2024: Unleashing Agentic AI Magic Right Before Christmas!
LinkedIn
December 14, 2024
I was invited to the Agentforce World Tour! Held on December 10, 2024, at the Sheraton Dallas, the event attracted 1,000+ participants, showcasing the growing interest in Agentforce.

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Tags: Agentic AI, AI, Generative AI

Decoding AI: Why Spelling Errors Occur in Image Text Generation
LinkedIn
November 20, 2024
With AI technology advancing so quickly, tools like Microsoft Copilot, Midjourney, OpenArt, and ChatGPT are making it easier than ever to generate images and text. I recently decided to see how these platforms would handle a simple task: making an image with a plain background and centered text that says "Intelligent Automation and Enterprise Integration" in a bold, modern font. To my surprise, many of the AI-generated texts had spelling errors. Let's dive into why this happens.

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Tags: AI, Generative AI

AI Agents, Agentic AI, and Intelligent Automation: A Personal Perspective
LinkedIn
November 17, 2024
AI Agents and Agentic AI are pivotal components driving the next wave of Intelligent Automation. These technologies consistently enhance efficiency, accuracy, and adaptability.

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Tags: Agentic AI, AI

UiPath Forward 2024: Transforming with AI and Automation
LinkedIn
October 26, 2024
UiPath Forward 2024 brought together industry leaders, innovators, and automation enthusiasts from around the world. This year’s theme, “Transform with AI,” showcased how artificial intelligence and automation are changing the future of business.

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Tags: Agentic AI, AI, RPA

Power Platform Community Conference 2024: Reflections and Insights
LinkedIn
September 28, 2024
Power Platform Community Conference showcased the rapid advancements in technology and the power of community. From groundbreaking features to thought-provoking discussions, it was an event that left me inspired and excited for the future of low-code and no-code solutions.

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Tags: Agentic AI, AI, RPA

Intelligent Automation Basics: How to Measure Savings
LinkedIn
August 24, 2024

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Tags: IT Strategy, RPA

The RPA Magic Quadrant: Winners and Losers from 2020 to 2024
LinkedIn
August 14, 2024
Over the past five years, the Robotic Process Automation (RPA) landscape has seen significant shifts, as reflected in the Gartner Magic Quadrant. This period has been marked by the consistent leadership of UiPath and the impressive rise of Microsoft. Let’s dive into the trends and key players that have shaped the RPA market from 2020 to 2024.

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Tags: RPA

1 Book Review
Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life
Irreplaceable Publishing
March 14, 2025
A practical, non-technical guide for business leaders, entrepreneurs, and curious minds.
This comprehensive guide on agentic AI cuts through the hype and offers a clear, jargon-free strategic roadmap to understanding and applying this technology. The authors bring a rare perspective, having implemented agentic AI across diverse organizations—from global enterprises to agile startups—witnessing both remarkable successes and sobering failures.

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Tags: Agentic AI, AI, Generative AI

2 Industry Certifications
Becoming a Chief AI Officer
LinkedIn
January 02, 2025

See credential

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Tags: AI, Generative AI

Career Essentials in Generative AI by Microsoft and LinkedIn
Microsoft and LinkedIn
August 19, 2023
Discover the skills needed to apply generative AI in your career. Learn the core concepts of artificial intelligence and generative AI functionality.

See credential

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Tags: AI, Generative AI

4 Industry Council Members
Forbes Technology Council Member
Forbes Council
December 23, 2024
The Forbes Technology Council is an invitation-only community for leading technology executives who collaborate to drive meaningful impacts in the business world. As a Council Member, I share visionary insights on emerging technologies, author forward-thinking articles on tech innovations, and collaborate with industry leaders to shape the future of technology. My role involves participating in expert discussions, driving technological advancements, and contributing to a global dialogue on the transformative power of technology.

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Tags: AI, IT Leadership, RPA

Gartner Peer Community Ambassador for Automation & AI
Gartner Peer Community
August 06, 2024
Providing insights and perspective as an Intelligent Automation and GenAI Thought Leader, driving industry conversations on digital transformation, process excellence, and AI-driven innovation. Part of a distinguished community of senior leaders from Fortune 500 companies, academia, government, manufacturing, startups, and more—focused on shaping the future of technology and operational efficiency through collaborative insights and expertise.

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Tags: Agentic AI, AI, RPA

VOCAL Council Member
VOCAL Council
June 01, 2024
VOCAL is a peer-powered global consumer think tank of decision makers and executives leveraging technologies including RPA, Process Mining, Task Mining, Intelligent Automation, and Machine Learning to drive business outcomes.

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Tags: Agentic AI, AI, RPA

Appian Customer Advisory Council Member
Appian
March 24, 2024
The Appian Customer Advisory Council (CAC) is an exclusive network of forward-thinking executives from leading organizations. The Council serves as a space for peer-to-peer executive networking and collaboration, providing a channel for members to offer strategic input into Appian's thought leadership and influence future innovations.

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Tags: AI, Digital Transformation, RPA

3 Influencer Awards
The top 30 AI leaders to follow in 2025
https://www.processexcellencenetwork.com
February 26, 2025
PEX Network is proud to present the top 30 AI leaders in PEX to follow in 2025.

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Tags: Agentic AI

2024 Claro Award for Technology
CLARO Awards
November 05, 2024

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Tags: RPA

2024 Claro Award for AI
CLARO Awards
November 05, 2024

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Tags: AI

2 Influencer Newsletters
Columnist on “AI & IA: The Art of the Possible”
SSON Network
August 24, 2024
Contributing thought leadership on “AI & IA: The Art of the Possible”, exploring the evolving landscape of Artificial Intelligence and Intelligent Automation, and how organizations can unlock transformative value through innovation and responsible adoption.

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Tags: Agentic AI, AI, RPA

AI + IA: Art of the Possible
LinkedIn
May 22, 2024
Unveiling what's possible through AI and automation.

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Tags: Agentic AI, AI, RPA

21 Media Interviews
UiPath, Microsoft Integrate Platforms for AI Agent Interoperability
https://automationtoday.net/
May 27, 2025
“You cannot automate a process in isolation,” said Ramnath Natarajan, Director of Global Intelligent Automation & Integration at Johnson Controls, in the statement. “Integrating across technology boundaries is necessary for real business impact.”

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Tags: Agentic AI, AI Orchestration, RPA

UiPath, Microsoft Copilot Studio ile Açık Agentic Ekosistemini Geliştiriyor
bulten360
May 22, 2025
Konuyla ilgili açıklamalarda bulunan Johnson Controls Küresel Akıllı Otomasyon ve Entegrasyon Direktörü Ramnath Natarajan, “Bir süreci izole bir şekilde otomatikleştiremezsiniz; gerçek iş etkisi için farklı teknolojiler arasında entegrasyon şarttır” ifadelerini kullandı.

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Tags: Agentic AI, Generative AI, RPA

Copilot Studio: UiPath beschleunigt die Orchestrierung
https://www.digitalbusiness-magazin.de
May 22, 2025
Die neue bidirektionale Integration der Plattform ermöglicht es Unternehmen, die KI-Agenten Copilot Studio von Microsoft gemeinsam mit Agenten von UiPath über die Lösung Maestro effizient zu orchestrieren.

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Tags: Agentic AI, Generative AI, RPA

UiPath Advances Open Agentic Ecosystem through Bi-directional Integrations with Microsoft Copilot Studio
iTWire
May 20, 2025
“You cannot automate a process in isolation; integrating across technology boundaries is necessary for real business impact,” remarked Ramnath Natarajan, Director of Global Intelligent Automation & Integration

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Tags: Agentic AI, Generative AI, RPA

UiPath anuncia integração com Microsoft Copilot Studio para orquestração de agentes
INFOR Channel
May 20, 2025
“Você não pode automatizar um processo isoladamente; a integração entre as fronteiras da tecnologia é necessária para um impacto real nos negócios”, comentou Ramnath Natarajan, diretor de Automação e Integração Inteligente Global

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Tags: Agentic AI, Generative AI, RPA

UiPath ogłosił premierę nowego rozwiązania – UiPath Maestro
ISB Tech
May 20, 2025
Nie można zautomatyzować procesu w izolacji; integracja ponad granicami technologicznymi jest niezbędna dla rzeczywistego wpływu na biznes – zauważył Ramnath Natarajan, dyrektor ds. Globalnej Inteligentnej Automatyzacji i Integracji

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Tags: Agentic AI, Generative AI, RPA

UiPath Advances Open Agentic Ecosystem through Bi-directional Integrations with Microsoft Copilot Studio
UiPath
May 19, 2025
Ramnath Natarajan, added: “This bi-directional integration harnesses the combined strengths of Microsoft Copilot and UiPath agents to fully automate complex workflows across documents, emails, Power Apps, and enterprise systems."

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Tags: Agentic AI, Generative AI, RPA

UiPath通過與微軟Copilot Studio的雙向集成推進開放智能生態系統
https://news.futunn.com
May 19, 2025
Customers who use Microsoft Copilot Studio agents and Power Automate for email monitoring, email classification and intelligent Q&A are already seeing measurable ROI by augmenting their processes with UiPath agentic automation.

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Tags: Agentic AI, Generative AI, RPA

BusinessWire: UiPath Advances Open Agentic Ecosystem through Bi-directional Integrations with Microsoft Copilot Studio
BusinessWire
May 19, 2025
“This bi-directional integration harnesses the combined strengths of Microsoft Copilot and UiPath agents to fully automate complex workflows across documents, emails, PowerApps, and enterprise systems,” added Ramnath Natarajan, Director of Global Intelligent Automation & Integration

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Tags: Agentic AI, Generative AI, RPA

AI Co-Pilots: How Devs Can Ensure Trustworthy, Reliable Performance
Forbes
May 05, 2025
AI co-pilots introduce new efficiencies—and new risks—for development teams that integrate them into their daily processes. One of the biggest challenges is managing AI hallucinations and unpredictable outputs that can compromise quality, trust and even business outcomes.

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Tags: AI, Emerging Technology, Generative AI

Microsoft announces agentic automation with “bidirectional integration” between Copilot Studio & UiPath
https://www.processexcellencenetwork.com/
April 16, 2025
Microsoft announced agentic automation with a “bidirectional integration” between UiPath and Microsoft Copilot Studio.
The partnership aims to enable developers to embed UiPath automations and agents directly within Copilot Studio and integrate Copilot agents in UiPath Studio, meaning developers can orchestrate across platforms.

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Tags: Agentic AI, AI, Generative AI

Announcing Agentic Automation with Bidirectional Integration between Microsoft Copilot Studio & UiPath
Microsoft
April 14, 2025
We’re thrilled to announce a bidirectional integration between UiPath and Microsoft Copilot Studio. This partnership enables developers to not only embed UiPath automations and agents directly within Copilot Studio but also integrate Copilot agents in UiPath Studio—meaning developers can orchestrate across platforms.

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Tags: Agentic AI, AI, Generative AI

Introducing Agentic Automation: A Game-Changer for Process Orchestration​
Windows Forum
April 14, 2025
The landscape of business process automation is evolving. At the heart of this transformation lies a groundbreaking bidirectional integration between Microsoft Copilot Studio and UiPath. This union is redefining how developers automate workflows and orchestrate complex processes, bridging the gap between distinct platforms. In this article, we delve into the ins and outs of this integration, explore its technical nuances, and discuss its implications for enterprise users and IT professionals alike.

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Tags: Agentic AI, Generative AI, RPA

Inside Johnson Controls' automation journey with UiPath - scaling RPA for enterprise efficiency
https://diginomica.com/
March 26, 2025
Diginomica spoke to Ramnath Natarajan, Director of Enterprise Integration & Automation CoE to learn how the company tackled scalability, optimized its automation strategy, and leveraged UiPath to drive transformation.

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Tags: AI, Generative AI, RPA

How To Train An Effective AI Bot: 19 Essential Factors
Forbes
March 24, 2025
From internal tools for research, proactive cybersecurity monitoring or knowledge-sharing to public-facing tools that can answer common customer questions, recommend products and open up self-service options, AI bots are valuable tools across industries. They can streamline processes, provide 24/7 customer support, open up new revenue streams and more—if they’re designed and trained carefully.

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Tags: Agentic AI, AI, Generative AI

Effective Ways To Build A Healthy, Innovative Tech Team Culture
Forbes
March 03, 2025
Whether a tech team includes three or 30 members, “All for one and one for all” would likely be a great motto. A tech team needs a unifying vision to work toward and to provide focus for their innovative, creative instincts, and they won’t be able to tackle long to-do lists or ambitious new plans unless they are supported by their leader and each other.

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Tags: IT Leadership, Culture

Building a sustainable future with enterprise automation
UiPath
February 18, 2025
Ramnath Natarajan, Director of Automation COE at Johnson Controls, and Ujwal Mantri, Global Head for Enterprise Automation and Process Consulting at LTIMindtree, share how Johnson Controls India has scaled automation across the enterprise since 2019.

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Tags: Agentic AI, IT Leadership, RPA

Foundation Models And LLMs: 19 Real-World, Practical Use Cases
Forbes
February 05, 2025
Businesses can leverage LLMs to optimize equipment performance and efficiency. LLMs can provide advanced diagnostics and support predictive maintenance, including replacing faulty sensors, optimizing control logic and cleaning parts. The significant energy savings possible through remote operations influence many businesses’ decisions to modernize, highlighting AI and automation’s role in sustainability.

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Tags: AI, Generative AI, IT Leadership

How Small Businesses Can Tap Into Technology: 20 Expert Tips
Forbes
January 14, 2025
Small businesses can enhance productivity by integrating AI into existing tools and promoting citizen development. Use AI features in products for automation and insights. Encourage employees to create custom apps with low-code platforms, boosting efficiency without needing extensive IT resources. This approach maximizes current investments and empowers staff.

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Tags: AI, Generative AI, IT Leadership

Seeking Efficiency for More Than a Century: Intelligent Automation at Johnson Controls
https://automationtoday.net/
January 13, 2025

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Tags: AI, IT Leadership, RPA

How to manage multi-process integration
www.processexcellencenetwork.com
August 05, 2024

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Tags: AI, Digital Transformation, RPA

2 Memberships
Senior Member
IEEE Robotics and Automation Society
August 15, 2024
The IEEE Robotics and Automation Society (RAS) is a global organization dedicated to advancing innovation, education, and research in robotics and automation. It supports its members through various publications, conferences, and resources, fostering collaboration and the exchange of information among professionals in the field

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Tags: AI, Generative AI, RPA

Senior Member
International Society of Automation (ISA)
August 14, 2024
The International Society of Automation (ISA) is a non-profit professional association that supports engineers, technicians, and management professionals involved in industrial automation. Founded in 1949, ISA provides standards-based technical resources, certification programs, training, and publications to advance the field of automation. Their mission is to enhance technical competence and connect the automation community to achieve operational excellence.

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Tags: AI, Generative AI, RPA

1 Mentor
Mentor/Coach at Topmate
TopMate
February 01, 2025

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Tags: Agentic AI, AI, RPA

7 Panels
Translate Success Stories into Value Delivery
https://www.ssonetwork.com/
June 11, 2025
Reflections from Intelligent Automation Week 2025
This year at IAWeek, I had the privilege of joining a powerhouse panel moderated by Sarthak Jain, alongside Kartick Kalaimani, Deji Adedayo, and David H Friedman.

Our discussion went beyond automation wins — we focused on how to translate those wins into lasting organizational value.

We also explored:
- Why FTE metrics don’t tell the whole story
- Navigating legacy system complexity in ROI models
- The art of storytelling to align stakeholders and drive adoption

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Tags: Agentic AI, Generative AI, RPA

Orchestrate E2E automation and build adaptive AI agents with UiPath
Microsoft Build 2025
May 20, 2025
Panel Discussion Insights: A critical segment of the session involves a panel discussion where experts discuss the practical aspects of implementing agentic orchestration in real-world scenarios. They stress the importance of setting clear expectations regarding the technology's capabilities and limits. The discussion also touches on the evolution of interoperability standards, which are crucial for seamlessly integrating diverse systems and agents.

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Tags: Agentic AI, AI Orchestration, IT Leadership

Leveraging IA & AI to Drive Enhanced Business Value
IA FORUM
March 18, 2025
Intelligent automation and artificial intelligence technologies are no longer just industry buzzwords - they are game-changing tools driving measurable business value across various lines of business within organizations. However, identifying the right opportunities and implementing these technologies effectively can pose significant challenges. This panel discussion will explore how leading organizations are optimizing processes, enhancing decision-making, and achieving significant business outcomes utilizing AI and IA.
Topic of discussion will include, yet will not be limited to:
Identifying high-impact areas for IA and AI implementation across various lines of business
Strategies to align IA & AI initiatives with business goals and ROI
Overcoming challenges like scalability, data readiness, and adoption barriers

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Tags: AI, IT Leadership, RPA

UiPath Manufacturing Summit: Moving from AI Experimentation to Operationalizing AI and Automation
www.uipath.com
October 23, 2024

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Tags: AI, Generative AI, RPA

Seeking harmony: Overcoming automation silos for unified success
www.processexcellencenetwork.com
June 26, 2024

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Tags: AI, IT Leadership, RPA

EXAMINING THE POTENTIAL OF GENERATIVE AI & ITS USE CASE APPLICATIONS
SSON Intelligent Automation Week 2024
June 25, 2024
Generative AI is a powerful form of intelligent automation technology that has the potential to significantly transform how organizations operate and how their
workforce work, creating new opportunities for innovation, efficiency, and enhanced business opportunities and outcomes.

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Tags: AI, Generative AI, RPA

SETTING UP AN IMPACTFUL AUTOMATION CENTER OF EXCELLENCE
SSON Intelligent Automation Week 2024
June 25, 2024
An intelligent automation Center of Excellence (CoE) is a team of experts responsible for the planning, development, implementation, and maintenance of automation solutions within an organization. That said, an automation CoE can play a critical role in helping organizations achieve their various automation objectives. In this session, we'll dive into a real-world use case that demonstrates how to successful startup an impactful automation CoE, so it can in turn provide highly valuable automation programs to the business.
In this session, topics of discussion will include, yet will not be limited to:
Defining the organization's overall and various automation strategies and roadmaps
Identifying and prioritizing automation opportunities
Selecting and implementing the right automation tools and technologies
Training and upskilling employees on various automation tools and their use cases
Measuring and optimizing the impact of automation
Governance and oversight

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Tags: AI, Generative AI, RPA

3 Videos
Orchestrate E2E automation and build adaptive AI agents with UiPath | BRKFP254
Microsoft Developer
May 22, 2025
Unleash the power of UiPath Maestro to orchestrate agents, robots, and people, ensuring end-to-end automation with full governance. Create adaptive AI agents with UiPath Agent Builder and seamlessly integrate with Microsoft Copilot Studio and LangChain agents, all within the UiPath Platform. This session is a chance to discover how UiPath can help you transform operations with agentic automation. Plus, hear firsthand from Johnson Controls and Microsoft about the impact of real-world deployment.

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Tags: Agentic AI, AI Orchestration, RPA

Building a sustainable future with enterprise automation
UiPath
February 18, 2025
Ramnath Natarajan, Director of Automation COE , and Ujwal Mantri, Global Head for Enterprise Automation and Process Consulting at LTIMindtree, share how Johnson Controls India has scaled automation across the enterprise since 2019.

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Tags: Generative AI, IT Leadership, RPA

How to run an automation CoE?
PEX Network
August 01, 2024
Ramnath Natarajan, Director of Information Technology, discusses running an intelligent automation Center of Excellence as part of All Access: Intelligent Automation 2024

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Tags: IT Leadership, IT Strategy, RPA

3 Webinars
Panel discussion: Uncertainty Is Here To Stay: Adapting to Change in a Dynamic Environment
https://www.processexcellencenetwork.com/
July 22, 2025
In today’s changing environment marked by trade tariffs, supply chain disruptions, and socio-economic factors, long-term stability is elusive. This session will delve into the continuous nature of change and how businesses can transform challenges into opportunities.

According to PEX Report, change management is a key priority area for process improvement over the next 12 months, focusing on building a culture for transformation and change management strategy, respectively. In total, 56 percent of businesses are planning to invest in cultural transformation and behavioral/employee engagement – key aspects of change management – in the near future.

As organizations adapt to uncertainty, understanding future trends in change management becomes essential. This session will explore emerging innovations and technological advancements and how organizations can adapt their processes and business strategies in the current climate.

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Tags: Agentic AI, Change Management, IT Strategy

End-to-end process automation: Simplifying SAP master data with low-code/no-code solutions
www.processexcellencenetwork.com
April 23, 2025
SAP ERP processes are inherently complex, and integrating them with other systems adds another layer of difficulty. Research shows that SAP users continue to face significant barriers to automation—particularly in end-to-end workflows that span multiple applications.

Watch this webinar to explore key insights on:
- How low-code/no-code automation is reshaping SAP process management.
- Common integration challenges during SAP S/4HANA migrations.
- Strategies for overcoming automation roadblocks in SAP-centric environments.

We also discussed the stages of automation adoption and how organizations are leveraging flexible, user-friendly automation solutions to drive efficiency, reduce reliance on IT and accelerate digital transformation.

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Tags: AI, Generative AI, RPA

IDP Virtual Summit: The Journey To Processing A Million Invoices With IDP
www.ssonetwork.com
September 09, 2024

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Tags: AI, IT Strategy, RPA

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Radar

1 Prediction
AI Agents: My 2025 Bold Predictions

Date : March 11, 2025

2025 will be the year of Single Agents, with many vendors introducing their own single agents or making the creation of single agents easier for their products. However, 70% of use cases for multi-agent systems will fail due to the complexity of spanning multiple systems and completing complex tasks. Teams will realize that integrating processes across various systems is more challenging than anticipated. They will understand they have not effectively utilized RPA or API for task execution. This realization will push them to seek additional funding and extend timelines to complete building multi agents.

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BOOK NOW - Panel discussion

Location: Virtual    Fees: Contact me!

Service Type: Service Offered

Available for panel discussions on emerging technologies and strategic innovation
Focus areas:
- Artificial Intelligence
- Agentic AI
- Digital Transformation
- Responsible AI
- Robotic Process Automation (RPA)
- Trust in Automation
Sharing insights from experience in AI and automation strategy
Open to virtual or in-person engagements

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