Nick Day

6 Powerful Ways Leaders Can Create Unmuted Communication Cultures In The Workplace
Nick Day / JGA Recruitment Group
January 30, 2023

Picture yourself in a meeting with high-powered officials.

A room filled with people from different departments, each with their ideas about the company's direction: the group leader presents a proposal and then requests feedback.

The first person speaks up, but the managers prefer to avoid the idea.

Another person speaks up but is interrupted halfway through.

And then another one puts their arm up to make a point but changes their mind and takes it down again.

Finally, the group leader looks around expectantly and requests another comment, but the entire room has fallen silent.

Silence is an insidious thing. It can spread through an organisation like a virus, infecting everyone. Silence makes people think and question, and doubt can start.

Suddenly, an organisation finds itself with no new ideas, little engagement, and slow innovation.

Something must be done to encourage and foster a new culture where employees feel psychologically safe enough to speak up.  We need to unmute the workforce.

On The HR L&D Podcast, Global Communication Consultant, TEDx Speaker, Trainer and Author Heather Hansen talked to Nick Day, CEO at JGA Recruitment, about how business leaders can foster unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across remote and global teams.

Future of Payroll Report 2022
Nick Day / JGA Recruitment Group
October 20, 2022

Managing global workforce issues such as the great resignation, regulatory changes, and technology advancements whilst adapting to future work demands remain top priorities for organisations.

As a result, the future of payroll, at least in the short term, seems to be hellbent on transformation!

From systems to processes and from flexible working to borderless workforces, the changes predicted to impact the future of payroll by 2025 have accelerated and are affecting everyone right now.

Owner - Payroll Recruitment & HR Recruitment
JGA
May 01, 2008

I am the Founder/Owner and MD of leading Payroll & HR Specialist Recruitment firm, JGA Recruitment Group.

Winner of the RDLC 2020 "Best Perm Recruitment Agency" Award (voted by recruitment peers in the industry).

In 2019, I was recognised with the "Reward 300" ‘Leader within Knowledge and Professional Services Award' by Reward Strategy for my work placing payroll and HR professionals who influence the payroll and HR landscape we see and work in today

JGA Recruitment Group is officially one of UK’s Best Workplaces for Wellbeing!
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February 23, 2023

We are incredibly proud to announce that JGA Recruitment Group has been recognised as one of the UK’s Best Workplaces for Wellbeing by Great Place to Work!

JGA Hot Jobs
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February 23, 2023

Here is a selection of the hot jobs we currently have available!
The post JGA Hot Jobs appeared first on JGA Recruitment Group.

Personalising Remote & Hybrid Employee Perks with Amy Spurling #78
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February 21, 2023

Nick Day is joined on The HR L&D Podcast by Amy Spurling, an LGBTQ+ entrepreneur, founder, and CEO of Compt.  In this episode, we explore how HR software can enable companies to offer truly personalised employee perks that adapt to remote and hybrid needs.
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A strategic approach to mental health and wellbeing at work
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February 16, 2023

As we navigate a new world of work in a post-pandemic era, so many of us are impacted by the mental health at work narrative.
Whether we personally are struggling with burnout or anxiety ourselves or whether we’re supporting or managing others who are struggling, this topic has gained traction gl

Webinar: How modern HR & Payroll systems drive operational efficiency
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February 16, 2023

This is the second of five webinars as part of the HR & Payroll Foundations series from SD Worx.
The free webinar, on Wednesday 22nd February @ 11am, will address crucial topics that HR & Payroll leaders can't ignore, as they seek to create the right people management ecosystem for their bu

Effective Global Employment & Payroll Tax Planning with Kerry Hudson #102
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February 15, 2023

Nick Day is joined on The Payroll Podcast by global payroll, employment, and expatriate tax expert Kerry Hudson, to talk about effective global employment and payroll tax planning and managing compliance and regulatory requirements. We then explore how all this relates to the world of payroll!
The

Payroll Question Time: 2023 Payroll Legislation Update #101
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February 13, 2023

Join our expert payroll panel as we explore all the key issues currently affecting the world of payroll! Listen to Payroll Question Time: Payroll Legislation Updates brought to you by The Payroll Podcast and SD Worx and hosted by JGA Recruitment Group’s very own CEO, Nick Day. In this episode, o

17 Actionable Future-Proof Tips for Payroll Professionals
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February 07, 2023

As the corporate world becomes more complicated and competitive each day, the function of payroll has grown to be valued more than ever.
Payroll is also becoming more strategic than ever. We are in the middle of a payroll transformation.
If you want to stay ahead of the curve in this rapidly changi

A NEW APPROACH TO CONTINUOUS LEARNING WITH GUSTAF NORDBÄCK #77
Nick Day / JGA Recruitment Group
February 07, 2023

Gustaf Nordbäck has enjoyed a 15-year career in the learning and development sector and previously worked for Rosetta Stone, where he successfully helped scale the business across Europe and Latin America, and helped to make it the UK’s biggest online language learning business.

The Payroll Podcast: Episode 100 Special with Nick Day! #100
Nick Day / JGA Recruitment Group
January 30, 2023

Today Nick Day summarises some of the critical topics The Payroll Podcast has covered. These topics include payroll tax compliance; employee benefits; the use of technology; automation; innovation; global complexities; education; payroll’s evolution from transactional operation to strategic function; payroll career pathways, and much more!

The Covid pandemic accelerated a change in perspective towards Payroll. Payroll professionals were rightly praised as they worked tirelessly to keep the UK paid after over 11.7 million employee jobs were put through the furlough scheme at the cost of £70 billion. World leaders, such as the Australian Prime Minister, Scott Morrison, even publicly thanked the efforts of payroll practitioners “for playing your part in what has been an extraordinary effort.” As a result, Payroll has been thrust into the limelight, and with it, we have seen an explosion of new payroll career pathways open within the industry.

Therefore, as we embark on the next 100 episodes, Nick will continue to endeavour to cover a wide range of topics, from digitisation and automation to global payroll transformation and emerging trends, and much more!

However, before we look forward, Nick also wants to look back at some of the many insights and conversations that have helped shape the payroll industry into what it is today.

Retention in the time of the Great Resignation with Lauren Dai #68
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September 21, 2022

In the episode, Nick Day is joined by COO and Co-founder at Cocoon, Lauren Dai. Cocoon is a business founded by three powerhouse women and is entirely focused on reimagining employee leave management. In this episode, we discuss employee retention in the wake of the Great Resignation.
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(On-demand webinar) The Payroll Proficiency Index: What are the six key drivers that impact payroll performance?
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September 15, 2022

A new Payroll Proficiency Index, created by HR & Payroll specialists SD Worx, asked over 1,300 businesses across Europe to assess six different drivers that make Payroll easier or more difficult.
Join our panel of seasoned experts as we dissect the results gathered across UK, Germany, France, B

Is Infrastructure and Data Changing Profile of Payroll? with Jim Kohl #92
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September 15, 2022

Nick Day is joined on The Payroll Podcast sofa by Jim Kohl, Head of Payroll Operations at Check, and he has a mantra: "to Improve lives one check at a time!"  In this episode, we discuss how Infrastructure and Data are Changing the Profile of Payroll.
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Achieving Authentically Inclusive Workplace Cultures with Dr Jen O’Ryan #67
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September 12, 2022

Nick Day is joined on The HR L&D Podcast sofa by Dr Jen O’Ryan who is an Inclusion, Diversity, and Equity strategist focused on helping people build authentically inclusive and welcoming companies.  We also discuss Dr. Jen O'Ryan's book “Inclusive AF: A Field Guide for ‘Accidental’ Div

JGA Hot Jobs
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September 12, 2022

Here is a selection of the hot jobs we currently have available!
The post JGA Hot Jobs appeared first on JGA Recruitment Group.

National Payroll Week: My Payroll Career (Music Video)
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September 07, 2022

It’s #NationalPayrollWeek! This year to celebrate, we decided to take our payroll song ‘My Payroll Career’ and make a music video for it!
The post National Payroll Week: My Payroll Career (Music Video) appeared first on JGA Recruitment Group.

CELEBRATING NATIONAL PAYROLL WEEK 2022 WITH VICKIE GRAHAM #91
JGA
September 02, 2022

Nick Day is joined on The Payroll Podcast sofa by Vickie Graham, Business Development Director at The Chartered Institute of Payroll Professionals (CIPP) to introduce us all to National Payroll Week!

We want this episode to reach as many payroll professionals as possible so that we can all celebrate the profession together! So please, share this Payroll Podcast with your payroll colleagues, friends and families! Like, subscribe and review the episode and let’s raise the profile of the payroll industry together!

Payroll Question Time: Legislation Update #90
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September 01, 2022

Join the SD Worx expert panel and hundreds of Payroll & HR community members at our monthly interactive webinar, hosted by JGA Recruitment Group’s very own Nick Day! We break down all the latest changes in legislation and field your burning questions through our live Question and Answer Sessi

THE SCIENCE BEHIND A HIGH PERFORMING WORKPLACE WITH KEVIN CAMPBELL #66
JGA
August 11, 2022

He’s also a certified coach, with over 1,000 hours of paid executive coaching and workshop facilitation sessions.

Kevin currently helps Fortune 500 HR teams leverage data to develop and retain their people and so today I am going to dive into his 10 years of experience to understand the techniques he uses to identify and coach the high-potential, high-performance next-generation leaders of tomorrow

Immersive Learning and the role of VR in L&D with Rose Robertson #65
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July 29, 2022

Nick Day is joined on The HR L&D Podcast sofa by Rose Robertson, Director of Learning Solutions at Roundtable Learning a company which delivers Immersive Learning Solutions that drive measurable business results through technology-enhanced, blended learning solutions ranging from, Virtual Reali

JGA Hot Jobs
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July 29, 2022

Here is a selection of the hot jobs we currently have available!
The post JGA Hot Jobs appeared first on JGA Recruitment Group.

The Journey to Payroll Directorship with Steve Bevan #89
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July 28, 2022

Nick Day is joined on The Payroll Podcast sofa by Director of Worldwide Payroll at Trellix, Steve Bevan! Steve is an experienced Director Of Payroll skilled in Employee Benefits Design, Deferred Compensation, Payroll, and Payroll Process Improvement and transformation.  Discover what it takes to a

JGA Recruitment Group Becomes The First Payroll & HR Recruiter To Commit To Planet-Positive Greenify Principles
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July 27, 2022

In the new world of work, it is evident that candidates are becoming climate aware, and they are now choosing companies that match these belief systems. For example, 85% of people in Britain surveyed by IPSOS in 2021 stated that they are now concerned about climate change, up from 60% in 2013. Mean

Rescripting Employee Experiences with Lindsey Caplan #64
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July 20, 2022

Nick Day is joined on The HR L&D Podcast by screenwriter turned Organizational Psychologist, Lindsey Caplan, an organizational psychologist and communication strategist who helps HR, Marketing, and Business Leaders script employee experiences that help boost engagement and retention for the long-ter

Payroll Question Time: June/July 2022 Legislation Update #88
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July 19, 2022

Join SD Worx UK & Ireland's expert Payroll Question Time panel as we discuss the latest payroll legislation updates, including the latest payroll threshold changes, effective from 6th July,  Holiday pay pitfalls, the Cost of Living impacts, including bonuses, impact on universal credits, and the li

Why Payroll plays the role of the cycling domestique
Thinkers360
September 05, 2022

Following the recent completion of the Tour De France and Tour De France Femmes, we have seen incredible cyclists win new records and accolades for their achievements. Yet most do not realise that those who finish with the coveted yellow jersey only do so thanks to their trusted ‘domestiques.’

But what is a domestique?

Quite literally, the French word “domestique” means “servant.” Within the realm of cycling, a domestique is a title given to a cyclist who holds the critical role of providing support to the top team lead rider, known as the ‘Captain.’ The domestique has several essential responsibilities, including being a pacemaker or riding out in front so that the lead cyclist can ride in their slipstream, saving them precious energy for that push for the finish at the end of the race. The domestique’s fundamental role is to help the Captain rider win races and stay ahead of the competition.

It is a selfless position that involves demanding work and considerable suffering, all for someone else to take the glory! In no other sport does such a role exist. However, it does exist in business. The profile of the domestique is similar to the role payroll operations play in business.

Aligning the cycling domestique to the role payroll plays in business.

A lead cyclist would fall behind without the support of their domestique, similarly, companies without solid payroll operations are likely to suffer behind their competitors. Inefficient or inaccurate payroll operations typically result in high staff attrition and low morale, meanwhile the fiscal penalties for errors can be severe. Getting payroll wrong or failing to comply with complex regulations can not only lead to increased costs and fines, but it has a knock-on impact on employee wellness, attrition, and engagement if employees are paid incorrectly.

The payroll department is therefore the backbone that supports and enables companies to function efficiently. Effective payroll operations allow stakeholders and business leaders to concentrate on what they know best: running the business and delivering strategic initiatives that provide a competitive advantage. Payroll operations support businesses to allow them to operate efficiently and competitively.

Why is the role of the payroll domestique so important?

Slick payroll operations also help support the employee experience, driving employee engagement upward. However, when employees experience payroll mistakes, this can be extremely disengaging, leading to critical workforce issues such as high attrition and challenges attracting new employees into the business. Recently, several stories in the news have appeared highlighting payroll errors within major employers that have resulted in employees needing to secure loans from payday lenders or even cutting back on meals to make ends meet. Such situations create tremendous financial stress and anxiety for employees, and it can profoundly impact motivation, productivity, retention, absenteeism, and attraction. With the UK facing an unprecedented cost of living crisis, the ability of a company to process accurate payroll operations has never been more critical.

The silent sound of success!

Like a domestique, it is rare for a payroll professional to receive praise for their work, which often goes unnoticed. Similarly, to domestiques, payroll professionals are happy to silently contribute to the ultimate success for which business leaders take the public plaudits. And yet, if things go wrong, (as recent headlines have shown), it is the payroll professional that is often the first line of defence to take the blame if organisational performance drops or errors occur.

That is precisely why payroll professionals are like cycling domestiques. Payroll operations focus on avoiding and identifying issues before they occur. When a rare error does arise, they take responsibility for addressing it effectively and quickly to minimise performance disruption and safeguard the leaders they support. In payroll, the power of silence is the only award required as silence acknowledges a job well done. The same is true for the cycling domestique.

The best domestiques become eventual winners.

Integral to the success of any organisation is the payroll department. Crucial to the success of any lead rider in the Tour De France is the domestique. In fact, numerous top domestiques have gone on to become Grand Tour winners. Recently, Geraint Thomas became a Tour De France winner in 2018 after initially being the lead domestique to Chris Froome in his 2016 and 2017 Tour victories. From 2012 to 2018, Team Sky invested £150m to help them win the Tour six out of seven times during this period. Team Sky’s investment in recruiting top domestiques and then nurturing this talent was critical to the team’s success, which included three different Grand Tour winners: Bradley Wiggins, Chris Froome and Geraint Thomas.

In the world of payroll, we are seeing more businesses than ever committing investment into the recruitment process to ensure they can secure the best payroll talent available. Meanwhile, payroll professionals continue to rise in profile as business leaders begin to understand the contributions effective payroll operations can have on achieving organisational success.

Top accountancy firms are now promoting payroll professionals to Partnership level roles. In addition, award-winning payroll recruitment firm, JGA Recruitment Group recently reported that they have secured a record number of payroll director-level requisitions as companies begin to hire executive level payroll talent. 

Effective payroll operations are now synonymous with business success.

Effective payroll operations have become synonymous with improved employee retention, attraction, wellness, and engagement metrics. JGA Recruitment Group founder Nick Day expects this to continue:

“Payroll is notoriously complex and navigating payroll successfully starts with recruiting the right payroll talent. Top-performing payroll operations improve performance, increase employee engagement, and save organisations both time and money.”

If you want your business to stay ahead of the curve, get in touch with JGA Recruitment Group today and let them help you transform your payroll operation to support your organisational or strategic endeavours. Phone: +44 (0)1727 800377, Email: info@jgarecruitment.com    

JGA Recruitment also publish two business podcasts: The Payroll Podcast and The HR L&D Podcast