$1,000+
$300+
1-10
2008

CX Expert Asia

Klang, Malaysia

We are an Award-Winning Customer Experience Training, Coaching, and Consulting Firm based in Malaysia.
Company Name: CX Expert Asia

Location: Kuala Lumpur, Malaysia

Established: 2008

Type: Customer Experience & Patient Experience Training, Coaching & Consulting Firm

Vision: To be the leading customer experience & Patient Experience consultancy in Asia, empowering businesses to create exceptional customer interactions and build lasting relationships.

Mission: CX Expert Asia is dedicated to helping organizations across Asia design and implement customer-centric strategies. Through a comprehensive approach to customer experience, we aim to transform how businesses engage with their clients, leading to increased loyalty, retention, and profitability.

Core Values:

Customer-Centricity: We believe that the customer should be at the heart of every business decision.
Innovation: We embrace creativity and innovation to deliver unique solutions that drive customer satisfaction.
Collaboration: We work closely with our clients to ensure that our strategies align with their business goals and values.
Integrity: We uphold the highest ethical standards in all our interactions.

Key Services:
Customer Experience Consulting: We offer expert advice on creating and implementing customer-centric strategies tailored to your business needs.
Customer Journey Mapping: We help you visualize and optimize the entire customer journey, identifying key touchpoints and areas for improvement.
Customer Feedback Analysis: Our team specializes in gathering and analyzing customer feedback to uncover insights that drive positive change.
Training and Development: We provide customized training programs to help your team develop the skills needed to deliver exceptional customer experiences.
Customer-Centric Culture Development: We assist organizations in fostering a culture that prioritizes customer satisfaction and loyalty.

Why Choose CX Expert Asia?
Expertise: Our team consists of seasoned professionals with extensive experience in customer experience, sales, and marketing.
Regional Knowledge: Based in Kuala Lumpur, we have a deep understanding of Asian markets and cultural nuances.
Proven Results: We have a track record of helping businesses improve customer satisfaction and achieve measurable growth.
Customized Solutions: We tailor our services to meet the unique needs of each client, ensuring maximum impact and value.
Clientele: Our clients range from small businesses to large multinational corporations across various industries, including telecommunications, property development, international trade, and more.

Contact Information:

Email: santhakumaran@cxpert.asia
Phone: +60 19-3819664
Website: www.cxexpertasia.com / www.cxpert.asia

Services Provided
Customer Experience Management Training, Coaching, and Consulting
Patient Experience Management Training, Coaching and Consulting