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Doing Customer Experience (CX) Right®

x, United States

Stacy Sherman is renowned for her expertise in differentiating brands by 'Doing Customer Experience Right'. Her career focused on nurturing meaningful relationships and interactions between people and brands. It's the foundation of her Heart & Science™ framework and at the core of her speaking, writing, coaching, facilitating, and advising individuals and organizations to achieve real impact and brand distinction versus competing on price.

Stacy's approach is based on her leadership roles as a practitioner at Liveops (BPO), Verizon, Schindler Elevator Corp, Wilton Brands, and AT&T. She also founded her consultancy, Doing CX Right®, which has won several accolades, including the prestigious W3 award for her podcast of the same name. Her contributions to Forbes and other respected publications have solidified her position as a trusted industry influencer. She has been recognized as a Top 30 Global Guru and Top 25 Thought Leader by ICM in 2024 and prior years.

Services Provided
See details: DoingCXRight.com

Thought Leaders

Areas of Expertise

AI
Business Strategy
Change Management
Coaching
Culture 30.08
Customer Experience 33.03
Customer Loyalty 30.16
Digital Transformation
Entrepreneurship
Management
Marketing 30.37
Personal Branding
Social

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Doing Customer Experience (CX) Right®


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