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Adriana Rivas

COO & AI Strategist at Bigwise Corp

Miami, United States

Adriana Rivas is Chief Operating Officer and AI Strategist at BIGWISE Corp, a retail technology company with operations across the United States and Latin America. She leads the deployment of self-service kiosks, POS systems, electronic shelf labels, and digital signage across thousands of store locations. She is also the founder of Biwitech, the hardware line behind that infrastructure, built on the conviction that physical retail technology is the missing piece in most AI conversations.

At BIGWISE Corp, she co-leads the commercial side of SLIVE.AI, an AI-native retail operating system redefining how store-level data translates into real-time decisions at scale. Her book, How to Implement Self-Service Without Failing, reached Amazon #1 Hot New Release and received the Silver Nonfiction Book Award in 2025.

In 2026, she received the Gold Stevie Award for Thought Leader of the Year in Business Products, the only Gold Stevie awarded in that category. Thinkers360 ranked her #7 Global Thought Leader in Retail 2026, and TechRound named her one of the Top 50 Women in Startups and Tech 2026. She holds the Thinkers360 Certified Master Expert designation in Retail.

She serves as a Global Ambassador and Circle Leader for WomenTech Network. Her work sits at the intersection of retail hardware, AI strategy, and the operational realities of scaling technology across global markets.

Adriana Rivas Points
Academic 15
Author 251
Influencer 52
Speaker 0
Entrepreneur 176
Analyst 0
Total 494

Points based upon Thinkers360 patented algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Business Unit: Retail Technology
Theatre: North America, Latin America
Minimum Project Size: N/A
Average Hourly Rate: N/A
Number of Employees: 51-250
Company Founded Date: 1992

Areas of Expertise

Agentic AI 37.41
AI 30.17
Business Strategy 31.97
Digital Transformation 30.37
eCommerce 30.23
Emerging Technology 30.03
Entrepreneurship
Finance 31.94
Innovation 32.15
Leadership 30.86
Management 30.62
Retail 51.32

Industry Experience

Retail

Publications & Experience

2 Ambassadors
Global Ambassador, Women AI Builders
Women Ai Builders
September 24, 2026
Selected as a Global Ambassador for Women AI Builders as part of the founding ambassador cohort. The role champions and grows a global community of women building with AI through advocacy, mentorship, and visibility for practitioners across the field.

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Tags: Agentic AI

Global Ambassador — WomenTech Network, United States
WomenTech Network
July 31, 2025
Serving as Global Ambassador for WomenTech Network, representing the United States and advocating for women's advancement in technology careers. Co-leads the Retail Tech & Self-Service Innovation Circle, connecting women across borders and industries in the retail technology sector.

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Tags: Leadership, Retail

101 Article/Blogs
Hackers Just Cooked the Food in Hundreds of French Supermarkets Through the Freezers. Every Connected Store Device Is Now an Attack Surface.
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October 14, 2026
  Overnight between October 11 and 12, 2026, hackers attacked the refrigeration systems of hundreds of French supermarkets. According to […]
The post Hackers Just Cooked the Food in Hundreds of French Supermarkets Through the Freezers. Every Connected Store Device Is Now an Attack Surface

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Tags: Agentic AI, Innovation, Retail

AI Holiday Shopping Consumer Trust: The 16% Problem
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October 10, 2026
On October 8, 2026, Simon-Kucher published its 8th Annual Holiday Shopping Study, a nationally representative survey of 1,500 U.S. consumers. […]
The post AI Holiday Shopping Consumer Trust: The 16% Problem appeared first on ADRIANA RIVAS.

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Tags: Agentic AI, Innovation, Retail

AI Dynamic Pricing Retail: McDonald’s Governance Gap
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September 30, 2026
On September 29, 2026, Reuters published an investigation into how McDonald’s prices your Big Mac. According to the report, McDonald’s […]
The post AI Dynamic Pricing Retail: McDonald’s Governance Gap appeared first on ADRIANA RIVAS.

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Tags: Agentic AI, Innovation, Retail

The Decision You Made Without All the Data
Import from medium.com
September 28, 2026
By Adriana Rivas, Gold Stevie® Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorA version of good leadership looks, from the outside, like certainty. The executive who walks into the room with the answer. The operator who commits to a timeline without hesita

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Tags: Leadership

Self-Checkout Just Passed Staffed Lanes at 54% of Transactions. The Shrink Problem Is Not the Technology. It Is the Deployment.
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September 26, 2026
The largest study of self-checkout loss ever conducted was published in June 2026, and its headline finding changes how retailers […]
The post Self-Checkout Just Passed Staffed Lanes at 54% of Transactions. The Shrink Problem Is Not the Technology. It Is the Deployment. appeared first on ADRIA

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Tags: Agentic AI, Innovation, Retail

Six Major Banks Just Sounded the Alarm on AI Shopping Fraud. Trust Is Now the Real Competitive Advantage.
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September 23, 2026
On September 22, 2026, a coalition of six major banks warned regulators that AI shopping agents are outpacing consumer fraud […]
The post Six Major Banks Just Sounded the Alarm on AI Shopping Fraud. Trust Is Now the Real Competitive Advantage. appeared first on ADRIANA RIVAS.

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Tags: Agentic AI, Innovation, Retail

9 in 10 Shoppers Want Real Human Reviews Behind AI Recommendations. Most Retailers Are Not Making Theirs Readable to the Agent.
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September 19, 2026
New research from Bazaarvoice and Bluefish, published September 17, found that 9 in 10 shoppers want real customer reviews behind the product recommendations AI gives them. 57% name authentic reviews as the single thing that makes them trust an AI recommendation, ahead of brand reputation, price, an

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Tags: Agentic AI, Innovation, Retail

The Retail AI Gap Nobody Is Talking About. It Is Not the Technology. It Is the Time Between Knowing and Doing.
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September 16, 2026
Retailers have more AI than ever. Most of them are still making decisions on weekly cycles. The 2026 Incisiv, World Retail Congress and Anaplan study found that leading retailers achieve 71% full-price sell-through versus 57% for the industry overall. The gap is not better products. It is how fast t

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Tags: Agentic AI, Innovation, Retail

Women Are Not Behind on AI. They Are Being Measured Wrong.
Import from medium.com
September 14, 2026
By Adriana Rivas, Gold Stevie® Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorThere is one number about women and artificial intelligence that has been repeated in almost every panel I have attended this year. Women are 22% less likely than men to use gene

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Tags: Leadership

Women Are Not Behind on AI. They Are Being Measured Wrong.
Import from medium.com
September 14, 2026
By Adriana Rivas, Gold Stevie® Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorThere is one number about women and artificial intelligence that has been repeated in almost every panel I have attended this year. Women are 22% less likely than men to use gene

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Tags: Leadership

Anthropic Built the Shopping Brain and Skipped the Wallet. That Is the Smartest Decision in Retail AI This Year.
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September 12, 2026
On September 2, Anthropic open-sourced a blueprint for AI shopping agents built on Claude. The shopping agent searches, compares, and builds the cart. Then it stops. Payment stays with the retailer's own checkout. That design decision is not a limitation. It is the most accurate read of where consum

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Tags: Agentic AI, Innovation, Retail

Agentic Commerce Promised the Agent Would Complete the Purchase. Year One Said Something Different.
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September 09, 2026
OpenAI launched Instant Checkout in September 2025 with a promise of over a million Shopify merchants. By March 2026, it was over. Only about 30 merchants were actually live according to Forrester. Walmart found conversion three times lower inside the chat than on its own site. Year One of agentic c

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Tags: Agentic AI, Innovation, Retail

You Were Never Going to Feel Ready. That Was Never the Point.
Import from medium.com
September 07, 2026
By Adriana Rivas, Gold Stevie Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorMost women in executive leadership recognize a moment when they hear it described. It happens somewhere in the middle of a decision that cannot wait, with incomplete information,

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Tags: Leadership

Sephora Closed the Full AI Commerce Loop in Six Months. Here Is What That Means for Every Retailer Still Planning to Do It Later.
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September 05, 2026
On March 24, Sephora launched its app inside ChatGPT with 80 million Beauty Insider members integrated from day one. On June 3, Sephora became the first prestige beauty retailer inside Google Agentic Checkout. Seventy-two days to close the full AI commerce loop. In the category everyone said was too

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Tags: Agentic AI, Innovation, Retail

Groceryshop 2026 Opens With Amazon Closing the Agentic AI Loop. Here Is What Retailers Need to Have Ready Before That Session Starts.
ADRIANA RIVAS
September 02, 2026
Rocquan Lucas, VP of content at Groceryshop, summarized the 2026 moment in one sentence: “Shopping baskets in grocery, convenience, dollar and drug channels are being reshaped at once, by AI, GLP-1, and retail media.” That framing is accurate. It is also incomplete. Three forces reshaping the basket simultaneously is a strategy problem. Whether the retailer’s systems can detect and respond to that reshaping in real time is an operations problem. Groceryshop addresses the first. Most retailers attending have not yet solved the second.

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Tags: Agentic AI, Business Strategy, Retail

The Agent Can Build the Basket. It Still Needs a Store That Knows What Is on the Shelf.
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August 29, 2026
Agentic commerce is the most discussed retail technology of 2026. Most of that discussion is focused on the front door: can the agent find the product, compare prices, and complete checkout inside ChatGPT or Gemini? Those questions matter. They are not the ones that will decide whether the order act

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Tags: Agentic AI, Innovation, Retail

Kroger Just Powered Grocery and Pharmacy Delivery Through Instacart. The Real Story Is Not the Prescription.
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August 26, 2026
On August 24, Kroger and Instacart launched grocery and prescription delivery in a single order across 2,200+ pharmacy locations. Most coverage treated it as a convenience story. It is a strategic architecture story. Here is what retailers evaluating any Instacart integration should understand befor

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Tags: Agentic AI, Innovation, Retail

The Readiness Trap: Why Waiting to Feel Qualified Is Costing Women the C-Suite
Import from medium.com
August 24, 2026
By Adriana Rivas, Gold Stevie® Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorI am a CPA. That is what I studied. That is what I trained for. Accounting, numbers, financial structure. Not operations. Not technology. Not leading a company through the kind o

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Tags: Leadership

Smart Cart vs Scan and Go: The Two Technologies Replacing the Conventional Checkout Lane
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August 23, 2026
Instacart tripled Caper Cart deployments in 2025. Forbes reported this week that Physical AI is reinventing the grocery store. The market grows from $572M to $3.28B by 2030. Before you sign the purchase order, here are six things the vendor presentation will not cover.
The post Smart Cart vs Scan an

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Tags: Agentic AI, Innovation, Retail

Shoppers Will Let AI Buy for Them. They Still Want a Human in the Room When It Matters. Here Is the Map Retailers Are Missing.
Import from wordpress feed
August 19, 2026
48.5% of shoppers now use AI to research purchases. Only 35.4% trust what it tells them. 80% still want retail staff as a core part of the experience. New research from VoCoVo, Alchemer, and Retail Dive shows retailers are automating the wrong touchpoints. The trust map that fixes it starts with the

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Tags: Agentic AI, Innovation, Retail

AI Is Helping Women Break Into the C-Suite Faster. But Is That the Real Problem?
Import from medium.com
August 17, 2026
By Adriana Rivas, Gold Stevie® Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorA 2026 report from ANSR and Talent500 on women in technology landed with a headline that traveled quickly through leadership circles: AI is accelerating women’s path to the C-s

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Tags: Leadership

AI Is Helping Women Break Into the C-Suite Faster. But Is That the Real Problem?
Import from medium.com
August 17, 2026
By Adriana Rivas, Gold Stevie® Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorA 2026 report from ANSR and Talent500 on women in technology landed with a headline that traveled quickly through leadership circles: AI is accelerating women’s path to the C-s

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Tags: Leadership

The TIGER 2026 Report Just Called the Kiosk the Operating System of Self-Service Commerce. Here Is What That Changes About How You Buy One.
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August 15, 2026
The TIGER 2026 Global Self-Service Kiosk Market Report describes POS as a distributed, software-defined commerce layer, not a terminal category. The market is growing from $39.4 billion to $82.1 billion by 2031. What changes is not the price tag. It is the architecture decision that has to happen be

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Tags: Agentic AI, Innovation, Retail

The AI Is Not the Problem. eTail Boston 2026 Named the Real One.
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August 12, 2026
eTail Boston 2026 just wrapped. 85% of retail leaders are increasing AI investment this year. The panels that drew the most attention were not about technology. They were about employees, managers, and the operational culture that determines whether the AI a retailer just bought produces a return or

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Tags: Agentic AI, Innovation, Retail

When a Woman Takes the CEO Chair, Everything Changes
Import from medium.com
August 10, 2026
By Adriana Rivas, Gold Stevie® Award Winner, AI Strategist, Retail Technology Executive, COO at BIGWISE Corp, and AuthorA report released in June 2026 by Corporate Women Directors International examined 3,222 blue-chip companies across 71 countries. What stopped people was not how many had women C

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Tags: Leadership

4 Award Judges
Judge, Stevie Awards for Technology Excellence (Product Judging Committee)
Stevie Awards
June 26, 2026
Selected to serve on the Product Judging Committee for the Stevie Awards for Technology Excellence, the newest program in the world's premier business awards. In this role, I evaluate nominations across technology product and innovation categories, assessing the impact, originality, and execution behind each submission.

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Tags: Retail

Judge, Evan Kirstel's We Love Tech Awards 2026
Evan Kirstel’s The We Tech Awards
May 13, 2026
Served as a judge for the 2026 edition of Evan Kirstel's We Love Tech Awards, organized by Business Intelligence Group, evaluating technology innovations and contributions across the industry.

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Tags: Innovation

Artificial Intelligence Excellence Awards (2026) - Business Intelligence Group.
Business Intelligence Group
April 15, 2026
Certificate of Appreciation for serving as a Judge at the Artificial Intelligence Excellence Awards 2026, presented by Business Intelligence Group.

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Tags: Retail

Industry Judge — Globee Awards for Impact 2025
Globee Awards
November 30, 2025
Selected as an Industry Judge for the Globee Awards for Impact 2025, evaluating global business achievement nominations across multiple categories. Recognized as a qualified peer to assess and shape industry standards in business innovation and leadership.

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Tags: Digital Transformation

1 Bachelors Degree
Bachelor's degree in Accounting
Universidad Rafael Urdaneta
March 03, 2008
Abilities and skills acquired to lead and advise the accounting services of private and public companies, design budgetary and financial policies as well as self-manage financial investigations and financial advisory services, with a comprehensive tax training.

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Tags: Finance, Management, Retail

2 Books
How to Implement Self-Service Without Failing: From Store Automation to Store Intelligence
Adriana Rivas
September 28, 2026
How to Implement Self-Service Without Failing: Revised & Expanded Edition builds on the field manual that became an Amazon No. 1 Hot New Release and earned the Silver Nonfiction Book Award in 2025. This edition was written for what comes next in retail: AI at the checkout lane, RFID across the mid-market, and the rise of agentic commerce.

Expanding from 70 to 180-220 pages across 14 chapters and 6 parts, it adds three entirely new sections covering AI Loss Prevention, RFID in Retail 2026, and Agentic Commerce.

Coming Soon. September 2026.

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Tags: Agentic AI, Retail

How to Implement Self-Service Without Failing
Self-publish
August 04, 2025
Most self-service projects in retail fail not because of technology or budget, but because they ignore strategy and the human factor.

In this practical guide, Adriana Rivas, Founder of Biwitech and Chief Biwitech Development Officer at BIGWISE Corp., reveals the three silent killers of self-service implementation and how to overcome them.

Whether you're deploying kiosks, digital signage, or POS automation, this book gives you clarity, frameworks, and real-world lessons to scale with confidence across the U.S. and Latin America.

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Tags: Agentic AI, Business Strategy, Retail

1 Book Award
Award-Winning Author | Business & Technology (2025)
Nonfiction Authors Association
November 05, 2025
How to Implement Self-Service Without Failing received the Silver Nonfiction Book Award in 2025 and reached the #1 spot on Amazon's Hot New Releases list in its category. The book covers practical deployment of self-service kiosks, digital signage, and retail technology across physical retail environments in the United States and Latin America.

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Tags: Retail

1 Book Chapter
How to Implement Self-Service Without Failing – Preview
Adriana Rivas
August 04, 2025
Google Books preview of How to Implement Self-Service Without Failing, an Amazon #1 Hot New Release and Silver Nonfiction Book Awards winner

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Tags: Retail

1 Book Review
5-Star Review — How to Implement Self-Service Without Failing
Readers' Favorite
October 20, 2025
Received a 5-star review from Readers' Favorite for "How to Implement Self-Service Without Failing," praised as an indispensable resource and well-written guidebook for retailers and decision-makers considering self-service technology adoption.

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Tags: Retail

2 Citations
How to Implement Self-Service Without Failing Featured in "The Definitive Retail and E-Commerce Playbook: 19 Essential 2026 Titles
Retail Tech Media Nexus
July 17, 2026
How to Implement Self-Service Without Failing (Revised and Expanded Second Edition) was included in Retail Tech Media Nexus' roundup of essential 2026 retail and e-commerce titles, alongside authors from Amazon, Deloitte, and Harvard Business School Press. The list covers strategic reading for retail and e-commerce operators navigating AI, personalization, and physical store execution.

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Tags: Agentic AI, Retail

How to Implement Self-Service Without Failing Featured in Thinkers360's "25 Best Agentic AI Books Written by Thinkers360 Experts"
Thinkers360
June 20, 2026
How to Implement Self-Service Without Failing was selected by the Thinkers360 editorial team as one of the 25 Best Agentic AI Books Written by Thinkers360 Experts, alongside titles from Pascal Bornet, Charlene Li, and Faisal Hoque.Thinkers360

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Tags: Agentic AI, Retail

2 Executives
SLIVE.AI — AI-Native Operating System for Retail
Bigwise Corp
November 03, 2025
As COO at BIGWISE Corp, co-led the commercial strategy, go-to-market execution, and product positioning of SLIVE.AI, the first AI-native operating system that unifies ERP, enterprise collaboration, and conversational AI into a single platform for retail. Designed enterprise tier structure (Spark, Galaxy, Universe), led launch website development, and shaped market positioning across the U.S. and Latin America.

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Tags: Agentic AI, Retail

Chief Operating Officer
BIGWISE CORP
October 01, 2024
As Chief Operating Officer (COO) at Bigwise Corp, I am responsible for leading corporate operations across the United States and Latin America within a multi-brand ecosystem that combines proprietary solutions — Stellar (enterprise software), Biwitech (retail and restaurant hardware), and SLIVE ADS360 (digital advertising) — with the integration of third-party technologies. I oversee operational execution, regional growth, strategic planning, and alignment across all business units.

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Tags: AI, Digital Transformation, Retail

2 Founders
Founder — Women in Retail Tech Circle, WomenTech Network
WomenTech Network
July 23, 2025
Founded and leads the Retail Tech & Self-Service Innovation Circle within WomenTech Network, creating a dedicated community for women in retail technology, an often-overlooked sector that employs millions and impacts billions of consumers. The circle provides mentorship, knowledge sharing, and career development for women across the U.S., Latin America, and international markets.

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Tags: Retail

Biwitech
Biwitech
March 04, 2025
As Chief Biwitech Development Officer at Bigwise, I led the creation and international launch of Biwitech, our proprietary hardware line for retail and self-service environments. This project involved the design, sourcing, branding, and commercialization of over 20 innovative devices, including self-service kiosks, digital signage, POS systems, and barcode scanners.

Biwitech was developed to complement our software platform, Stellar, offering a complete ecosystem for retail and food service businesses across Latin America and the United States. Under my leadership, Biwitech has already been implemented in major retail chains and has been featured at industry events across the region.

Key outcomes:
Product launch in 2 countries within the first 6 months.
4 successful deployments with enterprise clients in the retail and restaurant sectors.

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Tags: Retail

7 Industry Awards
Thinkers360 Top Voices North America 2026
Thinkers360
October 07, 2026
Named to the Thinkers360 Top Voices North America 2026, the platform’s annual recognition of the most influential B2B thought leaders, analysts, and influencers in the region. Selected for consistent, high-value content and demonstrated expertise in Retail, Agentic AI, and Finance.

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Tags: Agentic AI

RTIH Top 100 Retail Technology Influencers 2026
Retail Technology Innovation Hub (RTIH)
September 15, 2026
Named to the RTIH Top 100 Retail Technology Influencers 2026 by the Retail Technology Innovation Hub, a curated list recognizing the most influential voices shaping retail technology worldwide. The selection highlights leaders driving innovation in AI, self-service, and omnichannel retail operations.

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Tags: Retail

Miami Titan 100 Honoree 2026
Titan CEO
August 19, 2026
Recognized as a 2026 Miami Titan 100 honoree, an annual program that selects the top 100 CEOs and C-level executives in the region for exceptional leadership, vision, and passion. Collectively, the 2026 honorees lead companies that generate more than $44 billion in annual revenue and employ over 170,000 people. The Miami Titan 100 digital book profiles honorees, and the annual awards ceremony celebrates them in November 2026.

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Tags: Retail

ISG Women in Digital Awards 2026 Finalist: AI Champions
ISG
June 08, 2026
Selected as a Finalist in the AI Champions category at the ISG Women in Digital Awards 2026. The awards recognize women driving digital transformation across APAC, the Americas, and EMEA. This category looks at how AI is applied in practice, and being named a finalist reflects the daily work of building AI-native retail systems that actually run in production across the United States and Latin America. The Americas ceremony takes place on September 10, 2026.

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Tags: Agentic AI

ISG Women in Digital Awards 2026 Finalist: Digital Innovator
ISG
June 08, 2026
Selected as a Finalist in the Digital Innovator category at the ISG Women in Digital Awards 2026. The awards recognize women driving digital transformation across APAC, the Americas, and EMEA. This category looks at how innovation takes shape inside an organization, and being named a finalist reflects the work of turning applied AI into systems that clients use every day across the United States and Latin America. The Americas ceremony takes place on September 10, 2026.

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Tags: Retail

Gold Stevie Award Winner | Thought Leader of the Year (Business Products), The American Business Awards 2026.
Stevie® Award
April 23, 2026
Gold Stevie Award Winner recognized for Thought Leader of the Year (Business Products) at The American Business Awards 2026.

Recognized for driving innovation in retail technology, self-service solutions, and AI adoption across U.S. and Latin American markets.

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Tags: Retail

WomenTech Global Awards 2025 — Bronze Winner, Chief in Tech Leader of the Year
WomenTech Network
December 04, 2025
Bronze Winner at the WomenTech Global Awards 2025 in the Chief in Tech Leader of the Year category, selected among 1,760 contestants from 128 countries, with only 79 Bronze Winners worldwide. Recognized for executive leadership and innovation in technology.

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Tags: Retail

3 Industry Badges
Top 7 Global Thought Leader and Influencer on Retail 2026
Thinkers360
June 14, 2026
Ranked #7 among the Top 50 Global Thought Leaders and Influencers on Retail 2026 by Thinkers360, recognized for thought leadership content across retail technology, agentic AI, and self-service innovation.

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Tags: Retail

49. Adriana Rivas — Women in Startups & Tech
TechRound
February 26, 2026
Featured as #49 in TechRound's Women in Startups & Tech series, recognized as COO and Chief Biwitech Development Officer at Bigwise Corp for leadership in retail technology innovation across the U.S. and Latin America.

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Tags: Retail

Top Tech Innovators 2025 — The CEO Magazine
The CEO Magazine
December 23, 2025
Recognized among the 2025 Top Tech Innovators by The CEO Magazine, a global distinction honoring technology leaders driving measurable impact and innovation across industries.

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Tags: Retail

1 Influencer Award
WomenTech Network: Featured Mentor, National Mentoring Day 2025
WomenTech Network
October 15, 2025
Selected as one of 10 WomenTech Network mentors spotlighted globally for National Mentoring Day 2025, recognized for dedication to mentoring women in technology and contributing to career growth and leadership development within the WomenTech Network community.

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Tags: Leadership

12 Media Interviews
Featured Expert in Customer Experience Magazine, Spatial Computing and Robotics in CX
Customer Experience Magazine (CXM)
September 09, 2026
Quoted as an expert in the Road to CX Vision 2035 feature. In the piece, I explain why connecting retail hardware to an intelligence layer changes the whole environment: an electronic shelf label catches a pricing gap before the customer notices it, and a kiosk routes a complex question to a person instead of trapping the shopper in a loop. Human effort shifts from detection to the interaction only a person can handle.

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Tags: Agentic AI

Thought Leader and Influencer Interview with Adriana Rivas, COO & AI Strategist, Bigwise Corp
Thinkers360
July 06, 2026
A Thinkers360 thought leader interview covering my path from accounting to COO and AI Strategist at BIGWISE, the founding of Biwitech, and where agentic AI is actually delivering value in retail today versus where it remains mostly hype. I also share perspective on thought leadership credibility and working with brands as a retail technology expert.

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Tags: Retail

Adriana Rivas of BIGWISE On 5 Things You Need To Be A Highly Effective C-Level Leader Of A Retail Tech Company
Authority Magazine
May 28, 2026
An interview with Authority Magazine where I share the five principles that shaped my leadership journey from accountant to COO in retail technology, including operational proximity, cross-cultural intelligence, financial discipline, vision-led selling, and decisive leadership under uncertainty.

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Tags: Agentic AI, Retail

Meet Adriana Rivas
CanvasRebel
May 26, 2026
A feature interview with CanvasRebel exploring my journey from financial operations to retail technology leadership, the story behind building Biwitech and BIGWISE Corp, and what it means to design technology for real store environments across the United States and Latin America.

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Tags: Agentic AI, Leadership, Retail

Building Your Way Up Through Risk: Stories of Women's Leadership
Women Lead UK
May 22, 2026
A feature in Women Lead UK where I share how I built authority before formal recognition, why results alone do not create visibility for women in the corporate world, and why taking responsibility for work others refused to touch was the defining move in my career at BIGWISE Corp.

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Tags: Leadership

Adriana Rivas of BIGWISE Corp
ValiantCEO
May 19, 2026
A feature interview with ValiantCEO where I share the story behind BIGWISE Corp, a technology company founded in 1992 to serve the mid-market with capabilities that enterprise vendors rarely offer to smaller retailers. I discuss my path from financial operations to COO, the development of Biwitech, and the leadership principles that guide building retail technology for real-world store environments across the United States and Latin America.

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Tags: Agentic AI, Leadership, Retail

The New CEO Playbook: Adriana Rivas of Bigwise Corp On Balancing Purpose, Profit, and Personal Brand
Authority Magazine
February 12, 2026
In-depth interview featured in Authority Magazine discussing how to balance purpose, profit, and personal brand as a tech executive and COO of Bigwise Corp.

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Tags: Agentic AI, Leadership, Retail

Adriana Rivas on Scaling AI-Powered Retail Operations After Global Industry Recognition
CB Herald
January 05, 2026
Featured in CB Herald covering the strategy behind scaling AI-powered retail operations following the Gold Stevie Award win at the 2026 American Business Awards, discussing how industry recognition accelerates growth and the roadmap for expanding Biwitech's retail technology footprint globally.

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Tags: Retail

Community Highlights: Meet Adriana Rivas of Biwitech
VoyageMIA
January 01, 2026
Featured in VoyageMIA's Community Highlights series, sharing the story behind founding Biwitech, leading retail technology innovation across Latin America and the U.S., and the journey of building a cross-border tech company from Miami.

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Tags: Retail

Women in Tech Global Awards 2025 Voices — Reflecting on My Journey
WomenTech Network
December 11, 2025
Featured in WomenTech Network's Global Awards Voices series as a Bronze Winner, sharing reflections on the journey to recognition, the importance of representation for Latinas in technology, and the vision for building inclusive retail tech ecosystems across the U.S. and Latin America.

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Tags: Leadership, Retail

Women of the C-Suite: Five Things You Need to Succeed as a Senior Executive
Authority Magazine
November 14, 2025
Featured in Authority Magazine's Women of the C-Suite series, sharing five key principles for succeeding as a senior executive in technology. Covers leadership philosophy, cross-cultural business strategy, and lessons from scaling a retail tech company across the U.S. and Latin America.

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Tags: Leadership, Retail

Biwitech Expands U.S. Footprint with Smart Kiosks and Quantum POS
Ecommerce North America
July 23, 2025
Editorial coverage by Ecommerce North America on Biwitech's expansion across the U.S. market with Quantum POS terminals and TotemTouch displays, highlighting the company's retail hardware strategy and measurable growth milestones.

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Tags: Retail

2 Memberships
Retail Women in Tech (RWIT)
Retail Women in Tech
October 15, 2025
Member of Retail Women in Tech, a global community connecting professionals passionate about retail and technology, regardless of background, age, or title. Focused on inspiring, supporting, and developing women leaders across the retail tech industry.

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Tags: Retail

Adriana Rivas – Latinas in Tech Miami Chapter Premium Member
Latinas in Tech
August 12, 2025
Premium Member of the Latinas in Tech Miami Chapter, a nonprofit organization connecting, supporting, and empowering Latina women working in tech.

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Tags: Leadership, Retail

2 Quotes
Thinkers360 2027 Predictions for Agentic AI
Thinkers360
October 11, 2026
Selected as a contributing expert in the Thinkers360 2027 Predictions for Agentic AI panel, alongside global thought leaders including Tom Davenport, Pascal Bornet and Michael Fauscette. My prediction: in 2027, retail’s single AI assistant breaks into a team of specialized agents for purchasing, marketing and data, and the retailers who scale safely will be the ones who sat down and wrote the behavioral limits for each agent, instead of assuming the models would know where to stop.

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Tags: Agentic AI

Building, Enjoying and Valuing Your Truthful Leadership Counsel
Communication Intelligence
February 21, 2026
Cited as an expert contributor in this leadership article exploring how executives build and sustain trusted advisory teams. Featured alongside insights on authentic leadership decision-making and the importance of candid counsel in high-stakes environments.

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Tags: Leadership

1 Speaker Bureau Listing
Adriana Rivas – United Latinas Speakers Directory
United Latinas
January 04, 2026
Featured speaker in the United Latinas Speakers Directory, recognized for expertise in retail technology, AI-powered self-service, and digital transformation. Author of How to Implement Self-Service Without Failing and Gold Stevie Award 2026 winner.

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Tags: Agentic AI, Retail

1 Whitepaper
The Self-Service ROI Gap: Why 28% of Retail Kiosk Deployments Fail in Year One
Adriana Rivas
March 31, 2026
A practitioner's brief examining the structural gap between vendor-projected and realized Year-1 ROI in self-service kiosk deployments. Covers the five hidden costs of unattended retail, two real-world deployment case comparisons, AI loss prevention strategy, and a pre-deployment framework for retail operators across the U.S. and Latin America.

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Tags: Retail

Thinkers360 Certifications

3 Certifications

Thinkers360 Credentials

4 Badges

Radar

1 Prediction
In Retail, One Assistant Becomes a Team of Specialists

Date : October 01, 2026

In 2027, agentic AI in retail stops being one assistant and becomes a team. I am already watching a single assistant break into specialized agents, each with its own job: purchasing, marketing, data analysis. What changes is not how smart they are. It is that every agent now works inside limits someone had to sit down and write. I did not build the models behind them. I defined how they were allowed to behave, and in 2027 that work will separate retailers who scale agents safely from the ones who find out too late that an agent was never told where to stop.

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Blog

Opportunities

1 Service
SLIVE.AI — AI-Powered Business Operating System for Retail

Location: Virtual    Fees: 22.36

Service Type: Service Offered

SLIVE.AI is the first platform to integrate a complete business engine, an enterprise social network, and conversational AI into a single ecosystem. Powered by Astro, its AI assistant, SLIVE enables retail businesses to manage inventory, POS, finance, purchasing, and store operations through natural language — replacing complex reports with instant insights. Designed for multi-location retailers across the U.S. and Latin America, SLIVE reduces operating costs by up to 40%, improves forecasting accuracy to 92%, and increases team productivity by 60%. Available from free to enterprise plans.

Slive.AI

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Events

1 Online Event
AI Builders Global Conference 2026

Location: Virtual / Online    Date : October 14, 2026 - October 16, 2026     Organizer: AI Builders Network

The AI Builders Global Conference 2026 is a two-day virtual conference held on October 14 and 15, 2026. It brings together the people who build and scale AI: engineers and machine learning practitioners, CTOs and enterprise AI leaders, and the founders, operators and investors turning models into working products. The program spans eight tracks with more than 200 sessions and hands-on workshops across four concurrent stages, with structured networking throughout. Attendees join from more than 130 countries. Sessions range from agentic and generative AI to AI infrastructure, orchestration, and the practical work of moving models into production. Organized by AI Builders Network, the event includes a free entry tier with access to selected keynotes.

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