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Joris Lochy

Product Manager at Monizze

Mechelen, Belgium

More than 15 years of experience in the Financial Services and IT sector, especially in the Payments, Investments and Credits domain.
Last 3 years actively following and participating in the Fintech and innovative banking scene.

Available For: Advising, Authoring, Influencing, Speaking
Travels From: Brussels
Speaking Topics: Open Banking/Ecosystems, Fintech, Wealth Management

Joris LochyPoints
Academic0
Author55
Influencer0
Speaker0
Entrepreneur0
Total55

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Business Unit: Innovation

Areas of Expertise

Agile 30.11
AI 30.03
Big Data
Business Strategy
Design Thinking
Digital Disruption
Digital Transformation 30.07
Ecosystems 30.32
Fintech 32.53
Innovation 30.27
InsurTech
Mobility
RPA 30.53
Management 30.07
HR 30.04
Analytics 30.08
Emerging Technology 30.06
Change Management 30.05
DevOps 30.95

Industry Experience

Financial Services & Banking

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Publications

55 Article/Blogs
Neobanks should find their niche to improve their profitability
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December 30, 2020
The last 5 years dozens of so-called neo- or challenger banks (according to Exton Consulting 256 neobanks are in circulation today) have disrupted the banking landscape, by offering a fully digitized (cfr. "tech companies with a banking license"), very customer-centric, simple and fluent (

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Tags: Innovation, Fintech

A good employee directory - Why not part of the standard productivity tool set?
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December 22, 2020
In the past I already wrote a few blogs on very common gaps (i.e. gaps with which almost every employee is confronted with on a regular basis) in the standard productivity tools (like Microsoft Office, Google Suite, OpenOffice or iWorks), such as gaps in the digital agenda (https://bankloch.blogspot

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Tags: Management, HR

Group Gift - A precious tradition being digitized
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December 14, 2020
Due to the Covid crisis and the resulting increase of working from home (which will likely persist long after the crisis), the precious tradition (wide-spread in many companies) of collecting money for a gift for a colleague (typically for a wedding, child or pension) via a circulating env

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Tags: Fintech

Financial Optimization - Core business of a bank?
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December 08, 2020
You could argue that the main role of a bank is to increase the buying power of its customers, i.e. support their customers in increasing their assets.This can be through credits or investments. Both solutions make purchases possible, which can give a positive return in the future, i.e. an

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Tags: Fintech, Innovation

Peer-to-peer payments - A crucial component towards a cashless society
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December 01, 2020
The Corona crisis has led to an exponential decrease in the usage of cash, due to the associated hygienic problems and the enormous rise of eCommerce.While in commercial transactions cash is disappearing rapidly, it is however still commonly used for informal money exchanges, like between

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Tags: Fintech

Getting licensed - A business in itself
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November 23, 2020
With regulators worldwide becoming more and more demanding and processes to get licensed becoming more and more costly and complex, obtaining a license from a regulatory authority has become a full business in its own.Not only are there (lawyer) firms (such as FLA = Financial Licensing Advisors

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Tags: Fintech

Ecosystems - The key to success for all future financial services companies
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November 16, 2020
While the word "Ecosystem" was almost unused in the financial services world a few years ago, today it is on the top of the agenda of every bank and insurance company. As always, with such a loaded term, it is important to take first a step back and oversee the bigger picture.Ecosystems in the finan

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Tags: Fintech

Deals as a competitive differentiator in the financial sector
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November 09, 2020
In my blog "Customer acquisition cost: probably the most valuable metric for Fintechs" (https://bankloch.blogspot.com/2020/06/customer-acquisition-cost-probably-most.html) I described how a customer acquisition strategy can make or break a Fintech.In the traditional Retail sector, focused on selling

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Tags: Fintech, Innovation

Succession management - Empathy and excellent service are imperative
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November 02, 2020
Regrettably almost all of us have to deal at one point in time with the passing away of a loved one and the associated financial administration to handle the succession.Obviously this is an emotional activity, where a personalized, empathetic and frictionless service from the bank are essential

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Tags: Fintech

An overview of 1-year blogging
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October 27, 2020
Last week I published my 60th post on my blog called Bankloch (a reference to "Banking" and my family name). The past year, I have published a blog on a weekly basis, providing my humble personal vision on the topics of Fintech, IT software delivery and mobility.This blogging has

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Tags: Emerging Technology, Innovation, Fintech

The boundary between "Data" and "Code" is blurring
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October 19, 2020
In the corporate world, the usage of Excel files is still enormous. Many business tools are still running in Excel, often extended with VBA macros and applications.As an Excel fan myself, I can relate to that, as nothing else allows in such a short time to build a powerful and flexible tool, adapted

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Tags: RPA

How too much compliance might actually increase the risk of financial service companies?
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October 13, 2020
Following the financial crisis, bank control authorities (like the FCA in the UK or the FSMA in Belgium) and compliance departments within banks have grown exponentially. As a result, regulatory costs have also increased dramatically relative to banks’ earnings.At first sight, this

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Tags: Innovation

DevOps for dummies
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October 05, 2020
In May of last year, I published the blog "Docker for dummies" (https://bankloch.blogspot.com/2020/02/docker-for-dummies.html), explaining some basic concepts for non-technical people about Docker containers.Another concept which is closely associated with Docker containers and also impacts strongly

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Tags: Agile, Change Management, DevOps

AI in Financial Services - A buzzword that is here to stay!
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September 26, 2020
In a few of my most recent blogs I tried to demystify some of the buzzwords (like blockchain, Low- and No-Code platforms, RPA…​), which are commonly used in the financial services industry. These buzzwords often entail interesting innovations, but contrary to their promise, they are no

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Tags: AI, Fintech

Video conferencing vendors - Get us out of trouble
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September 20, 2020
In April of this year I published a blog claiming that we should reinvent the tooling for our digital agenda (https://bankloch.blogspot.com/2020/04/your-digital-agenda-cornerstone-of-your.html).After working months from home now, I am starting to see a lot of gaps and issues as well in the

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Payment contact management - Room for innovation
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September 13, 2020
Executing payments has evolved considerably over the last years. While 25 years ago most payments were done by filling in a paper form, today almost all payments are initiated digitally via a web or mobile banking platform.Together with this digitalization came also a whole eco-s

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Innovation is the key to solve our climate issues (part 3) - The IT/Tech sector as change enabler
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September 07, 2020
This blog is the last article in a series of 3 blogs on how climate issues can be solved through a worldwide roll-out of technological innovations. This last blog focuses on how the IT/Tech sector can help in facilitating the transition towards climate neutrality.Just like the Financial Service

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Innovation is the key to solve our climate issues (part 2) - The financial services sector as change enabler
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August 30, 2020
Last week I published the first article of this series of 3 blogs (https://bankloch.blogspot.com/2020/08/innovation-is-key-to-solve-our-climate.html), introducing how our climate issues can be solved through a worldwide roll-out of technological innovations and by ensuring that these 

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Innovation is the key to solve our climate issues (part 1) - Introduction
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August 23, 2020
The Covid-19 crisis has pushed the "climate movement" to the background, but before the topic of global warming had been continuous in the news, due to the climate conferences, climate strikes, climate marches…​ Nonetheless what the Covid-19 and Global warming crises have in common is that they

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From app to super-app to personal assistant
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August 17, 2020
In July of this year, KBC bank (the 2nd largest bank in Belgium) surprised many people, including many of us working in the banking industry, with their announcement that they bought the rights to broadcast the highlights of soccer matches in Belgium via their mobile app (a servi

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Manage the new jungle of your subscriptions - Banks and Fintechs should step up to the challenge
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August 10, 2020
With more and more companies switching from transaction-based consumption to subscription-based solution models and customers (both consumers as businesses) actively adopting this trend, the management of these subscription services becomes more and more difficult. Very quickly you start a

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Marketplace analytics - Stop running your business blindly
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August 02, 2020
Marketplaces are emerging in every sector and the financial sector is no exception to this trend. For every product or service, for which multiple parties interact, marketplaces unfold to better match the supply and demand and improve the cooperation between the involved parties.

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Tags: Analytics, Innovation, Fintech

Fintech is dead, long live Fintech
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July 26, 2020
The word Fintech (short for "Financial Technology") was first recorded in the 1980’s in the Sunday Times. However it was only until the financial crisis of 2007-2008, that the usage of the term became more widespread. The resulting lack of trust in the traditional fin

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Monetization of a marketplace in the financial industry - Make your idea profitable!
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July 19, 2020
Marketplaces are on the rise! A digital marketplace is an online platform, where different third-parties connect and supply and demand can be matched. This supply/demand can be a specific product or service, but can also facilitate a full customer journey, by matching products and services of m

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Low- and No-code platforms - Will IT developers soon be out of a job?
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July 12, 2020
“The future of coding is no coding at all” - Chris Wanstrath (CEO at GitHub).Mid May I posted a blog on RPA (Robotic Process Automation - https://bankloch.blogspot.com/2020/05/rpa-miracle-solution-for-incumbent.html) on how this technology, promises the world to companies.A very similar sto

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Marketplaces in the financial industry - Here to stay?
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June 30, 2020
Marketplaces are hip and trendy on the internet and will likely evolve even more in the near future. In some markets (like food delivery, transportation, commerce, holiday…​) they already represent double digit market shares (e.g. in 2018 $1.86 trillion was spent globally on the top 10

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Don’t underestimate your positive impact as a software engineer in the financial services industry
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June 23, 2020
“In every day, there are 1,440 minutes. That means we have 1,440 daily opportunities to make a positive impact.” - Les BrownAs human beings we all strive to be appreciated. For young people this is the appreciation of their friends, family, colleagues…​, but as you get older you strive

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A gift voucher - It’s all about the story telling
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June 16, 2020
In a time of real-time, instant payments, it is strange to see that companies providing pre-paid gift vouchers are still massively being created and continue to grow.At first sight buying such a gift voucher has only disadvantages, as it converts liquid currency to a product, with less favorable qua

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A demographic shift changing the financial landscape forever
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June 09, 2020
The Baby Boomer generation (i.e. the generation born between 1946 and 1964 - so between 55-75 years old) is retiring in record numbers. In the US alone, about 10.000 baby boomers will retire every day.Such an enormous retirement wave will have enormous impacts on the economy:An e

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Customer acquisition cost: probably the most valuable metric for Fintechs
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June 03, 2020
With the word "tech" in Fintech, there is automatically a strong focus on technology in this sector. As a result, we tend to think that the biggest cost of a Fintech company is in building and maintaining the underlying software (tech) solution.In some bottom-up organized firms, which are

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Testing: overkill or an absolute necessity
Joris Lochy
May 25, 2020

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Tags: Digital Transformation, Agile

RPA - The miracle solution for incumbent banks to bridge the automation gap with neo-banks?
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May 18, 2020
Hypes and marketing buzz words are strongly present in the IT landscape. Often these are existing concepts, which have evolved technologically and are then renamed to a new term, as if it were a brand new technology or concept.If you want to understand and assess these new trends, it is important to

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Tags: Digital Transformation, Fintech, RPA

Optimisation problems - Far from being a commodity
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May 12, 2020
I am always surprised how many - at first sight - easy, resource optimisation problems, are still unsolved or can only get solved by specialist users.Almost in every industry, you have optimisation problems, i.e. problems in which resources are constrained (limited capacity) and need to be most

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Your Personal Balance Sheet - Should everybody have one?
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May 05, 2020
For companies a financial balance sheet (i.e. the statement of the financial position at a certain date) is common practice and for the majority of companies even mandatory to create one as part of their annual reporting.In such a balance the assets are put against the liabilities, with th

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Your digital agenda - The cornerstone of your daily activities or not just yet?
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April 27, 2020
Digital calendars (like Google Calendar, Outlook Calendar or Apple Calendar) are probably one of the most used productivity tools in the world. Almost every employee has a digital agenda, which gives an overview of all upcoming scheduled events. While these tools are so crucial for th

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Pre-paid cards - An outdated concept with a lot of innovative potential
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April 20, 2020
In most industries there is an evolution from pre-paid to post-paid, i.e. instead of having to acquire products or pay costly subscriptions or licenses upfront (with a lot of unnecessary features), there is a tendency to pay more based on usage. This trend of "Everything as a Service" is c

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Shared mobility - Is there a sustainable business model?
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April 13, 2020
More and more when walking in the large cities in Belgium, I stumble over (e)bikes, eSteps, scooters and cars from different companies, all offering shared mobility solutions and claiming to manage our mobility more efficiently and ecologically.Even in a small country like Belgium, dozens of mobilit

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A frictionless check-out experience, what does that actually mean?
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April 06, 2020
In today’s design of (software) solutions, providing a frictionless user experience is (and should be) a top priority within every organization.While payments have already gone through a major evolution eliminating much of the frictions (from cash payments to card payments up t

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Notification management - Don’t underestimate its importance and complexity
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March 30, 2020
With the rise of digital platforms and marketplaces and the gig-economy as a whole, applications send more and more notifications to their users. These notifications can be a very helpful tool for calling users to action and driving engagement on the platform but can also lead to notification fatigu

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A bank account - A concept of the past
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March 23, 2020
Almost every recent article written about banking starts with the statement that the banking industry is being disrupted by new competitors, new innovations and new technologies. Although this statement is definitely true, the extend of the disruption can still be debated. Even the most in

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Why app deployment is not a solved puzzle yet?
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March 16, 2020
Already more than 10 years ago, when Google Docs came out, IT experts predicted the time of fat-clients, needing to be installed on your local PC, would long be over. With the ever-increasing power of modern browsers, any application could be served as a web-app and your PC would transition to a lig

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Budgeting apps - A red ocean looking for a market
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March 08, 2020
In August 2019, I wrote a blog post on PFM tools called "PFM, BFM, Financial Butler, Financial Cockpit…​ - Will the cumbersome administrative tasks on your financials finally be taken over?". Since then, driven by the go-live of PSD2 and Open Banking APIs, numerous Fintechs are developing new so

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Microservices monitoring: disaggregate to optimize, aggregate to operate
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March 01, 2020
Many organizations are changing their architecture from a monolithic architecture to a microservice-based architecture. Although this transformation gives many benefits, with regards to organisation, flexibility (due to isolation) and development speed, it also comes with quite some challenges. Most

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Digital signature - There is no such thing as THE digital signature
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February 24, 2020
In the current digital world, we are continuously digitally transacting with companies all over the world. Each transaction leaves a digital trace, allowing the company (in case of litigation) to prove you, as the user, have explicitly accepted the transaction.However, as you have pro

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What is more excessive: regularly taking taxis or possessing your own car?
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February 17, 2020
In Belgium owning a car is still something to aspire. A symbol of freedom to go where you want, whenever you want.The generation of the millennials seems however to make a shift. Often living in the (large) cities, they prefer to make use of the different available public and sharing mobility option

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Financial inclusion - A word with many meanings
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February 10, 2020
In recent years, the usage of the term "Financial Inclusion" has risen exponentially. As with any buzzword, it is used and misused by many companies to boost their corporate image and get support from different governments (e.g. subsidies).As with so many buzzwords, the term has becom

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Self-driving cars - A real life changer!
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February 03, 2020
Normally my blogs always concern the financial services and IT industry, but self-driving cars and specifically the impacts they will have on our society, fascinates me that much, I couldn’t resist writing also a blog about this topic.The self-driving car is all over the media. With dozens of big

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Banks are finally embracing the Open Source movement
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January 27, 2020
Historically banks have been hesitant to adopt open source software (i.e. software where source code is shared and made freely available). With traditional vendors like IBM, TIBCO, Oracle…​ strongly positioned in this industry, the move to open source has been slow. In recent years, fo

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PSD2 - 10 questions requiring an answer - Here is a shot on an answer.
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January 16, 2020
A bit more than 3 months ago, I submitted the blog "PSD2 - 10 questions I would like to see a clear answer on" (https://www.linkedin.com/pulse/psd2-10-questions-i-would-like-see-clear-answer-joris-lochy/), raising 10 questions around PSD2, on which I was searching an answer on. Via different channel

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Can financial service incumbents bridge the technology gap?
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January 07, 2020
Worldwide, the evolutions in technology are accelerating exponentially. Almost every day, new technologies are discovered, and new products are released.This trend will accelerate even more, as:People all over the world are becoming more educated, allowing more people to participate in the

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Transforming the insurance sector to an Open API Ecosystem
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December 16, 2019
1. Introduction"Open" has recently become a new buzzword in the financial services industry, i.e. open data, open APIs, Open Banking, Open Insurance…​, but what does this new buzzword really mean?"Open" refers to the capability of companies to expose their services to the outside world, so

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Tags: Ecosystems

Eco-systems - Welcome to a new cooperating world
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December 03, 2019
Last week I attended the Digital Finance Summit conference in Brussels, organized by Fintech Belgium, B-Hive, Febelfin and EBF. A central theme of the summit was the cooperation between banks and Fintechs and more in general the rise of ecosystems. In the past I have written already about this topic

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Tags: Ecosystems

The war for direct customer contact - Banks should fight along!
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November 19, 2019
In March of this year, the World Wide Web celebrated its 30th anniversary. In these 30 years, there has been an exponential increase in the number of websites. Today there are over 1.5 billion websites on the world wide web. Although less than 200 million are active, these are still astronomica

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Abstraction in Financial IT - How far can and should we go?
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November 06, 2019
Abstraction is a fundamental concept in software engineering. An abstraction is a simplified version of something technical (with unwanted details omitted), which allows to hide away complexity via a simpler "interface" and is the main tool of a software engineer to cope wit

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IoT - Revolution or Evolution in the Financial Services Industry
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October 22, 2019
1. The IoT hypeWe have all heard about the "Internet of Things" (IoT) as this revolutionary new technology, which will radically change our lives. But is it really such a revolution and will it really have an impact on the Financial Services Industry?To refresh our memory, the Internet of

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