
I design the governed decisioning layer that sits above the platforms — the architecture that turns model outputs, business rules, regulatory constraints, and competing priorities into one explainable outcome, in real time, across channels.
Whether it's approving a loan, routing a service case, or choosing what to show a customer, the architecture is structurally identical. What changes is the domain, not the pattern.
I've designed and delivered this layer across tier-1 banks, insurers, and government — spanning credit risk, operations, and customer engagement. Most recently, I built Emirates NBD's real-time interaction management programme from scratch: 42 live use cases, eight channels, governed production capability with measurable commercial impact.
Author of a peer-reviewed thesis on decision management in banking (2,000+ downloads). Formerly CBA, NAB, Westpac, Suncorp, and Pega.
razvan101@gmail.com
Available For: Advising, Consulting, Speaking
Travels From: Sydney, Australia
Speaking Topics: Real-Time Interaction Management, Next Best Action Decisioning, AI Operationalisation in Banking
| Razvan Codis | Points |
|---|---|
| Academic | 30 |
| Author | 7 |
| Influencer | 0 |
| Speaker | 0 |
| Entrepreneur | 0 |
| Total | 37 |
Points based upon Thinkers360 patent-pending algorithm.
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