Jaydip Gupte

mumbai, India

JAYDIP NANDKISHOR GUPTE
Organizational Change & Capability Leader | OD & L&D Strategy | Change Enablement
+91 9730012354 • jaydipgupte@gmail.com • linkedin.com/in/jaydipgupte • Mumbai, India

PROFESSIONAL SUMMARY
Organizational Change and Capability leader with 19+ years of experience driving end-to-end transformation in complex, large-scale environments. Mandated directly by C-suite leadership to build and lead the L&D function for a 65,000+ employee organisation from the ground up — scaling from a 4-person outsourced setup to a fully functioning in-house department delivering pan-India capability programs across 8 business units. Experienced in applying ADKAR and Kotter change management principles to organisational transformation, capability-building, governance, and adoption initiatives. Expertise includes stakeholder and sponsor engagement, resistance management, governance design, and embedding sustainable behavioural change. Equally experienced in OD consulting, POSH compliance, SOP design, and performance framework implementation across corporate and institutional environments. Creator and Copyright Holder of the S.C.O.P.E. Integrated Business Strategy Framework.

CORE COMPETENCIES
? Organizational Change Management ? Change Enablement (ADKAR/Kotter) ? OD Strategy & Governance
? L&D Strategy & Capability Building ? Stakeholder & Sponsor Engagement ? Resistance Management
? Training Needs Analysis (TNA/TNI) ? Instructional Design (ADDIE) ? Kirkpatrick Evaluation
? AOP & Budget Governance ? ISO & POSH Compliance ? Leadership Development
? Performance Management ? Succession Planning ? Vendor Management

KEY ACCOMPLISHMENTS
• C-suite mandated transformation: Built BVG India's L&D function from scratch — 4-person outsourced setup to a full in-house department of 8+ delivering pan-India training for 65,000+ employees.
• Delivered 162,000+ training man-hours across 8 business units, driving a 15% improvement in workforce productivity.
• Reduced employee attrition by 8–9% through structured onboarding transformation and a buddy system embedded across locations.
• Embedded change that outlasted leadership transition: Department continued to function and deliver after founding VC's departure — evidence of sustainable change, not personality-dependent results.
• Cut onboarding & BGV turnaround time by 30% at Infosys BPO via SOPs, workflow automation, and process standardisation.
• Saved 12–16% in annual training costs through strategic vendor management and rescheduling at BVG India Ltd.
• Enhanced operational efficiency by 20% at Madhusudan Foundation through governance redesign, SOP implementation, and role clarity frameworks.
• Achieved 15% YoY sales growth at Bhagwati Group through targeted capability-building and frontline sales enablement.

PROFESSIONAL EXPERIENCE
Principal Consultant – OD & Change Enablement
Madhushram Foundation April 2024 – Present
Pune
• Lead end-to-end organisational change initiative for a professionally-run foundation — introducing governance frameworks, accountability structures, and process discipline across programs.
• Designed and implemented SOP architecture and review mechanisms that brought corporate-grade operational standards to a mission-driven organisation.
• Drive audit preparedness and compliance alignment across regulatory, donor, and ISO expectations — managing stakeholder communication throughout.
• Deliver change readiness and capability-building programs for staff and volunteers; apply ADKAR principles to embed new behaviours sustainably.
Independent Consultant – OD, Change & L&D
L&D & Change Advisory Practice January 2023 – March 2024
Pune
• Delivered organisational change and capability-building engagements for SME and institutional clients — diagnosing gaps, designing interventions, and managing adoption.
• Owned POSH compliance change programs including Internal Complaints Committee setup, policy design, and organisation-wide behavioural sensitisation.
• Applied structured change frameworks (ADKAR, Kotter) to embed process improvements and new ways of working across client organisations.
• Managed full engagement lifecycle: change diagnostics, solution design, stakeholder engagement, delivery, resistance management, and outcome reviews.
Assistant Manager – L&D & Organisational Capability
BVG India Ltd | 65,000+ employees, 8 Business Units May 2017 – November 2022
Pan-India
Mandated directly by the Vice Chairman and Joint MD — through a four-round selection process — to transform the L&D function from a fragmented, outsourced setup into a structured, in-house capability department delivering pan-India.
• Built the L&D department from the ground up: recruited and led a team of 8+, established TNA/TNI processes, training calendars, vendor governance, and learning roadmaps across all business units.
• Delivered 162,000+ training man-hours and a 15% productivity improvement through structured, performance-linked capability programs.
• Managed the full change lifecycle: stakeholder alignment, C-suite reporting, resistance management, adoption tracking, and embedding new learning behaviours across a geographically dispersed workforce.
• Owned ISO audit compliance and POSH training delivery; supported KRA documentation, appraisal frameworks, and performance management implementation for 6,700+ employees in one business unit.
• Demonstrated sustainable change leadership: department continued to function effectively after founding VC's exit — evidence that systems, not individuals, were built.
• Presented workforce capability metrics, learning effectiveness reports, and strategic recommendations to the Vice Chairman, Joint MD, and senior leadership teams.
Senior Trainer – Sales Enablement & Capability
Bhagwati Group April 2013 – May 2017
Pune
• Designed and delivered sales training curricula achieving 15% YoY sales growth through targeted frontline capability-building across Pune and Mumbai.
• Led change in sales behaviours through joint field calls, coaching, and structured reinforcement — not just classroom training.
Process Executive – HR Ops & Change Implementation
Infosys BPO May 2011 – March 2013
Pune
• Streamlined onboarding and BGV processes, reducing turnaround time by 30% through SOP design and workflow automation — a classic change implementation role.
• Trained HR associates on revised processes and prepared leadership dashboards to sustain the change.
Earlier career (2006–2011): Sales and relationship management roles in financial services and hospitality, building foundations in client engagement and frontline capability development.

EDUCATION
MBA – Human Resources Kaizen School of Business Management, Mumbai 2013
B.Sc – Facility Management YCMOU, Pune 2021
Hotel Management – Hospitality Dr. D.Y. Patil Institute, Pune 2010
PMP – Project Management Pursuing Present

CERTIFICATIONS & ACHIEVEMENTS
• Strategic Management Certification | IIM Kashipur — 2022
• Agile Organisation: Strategies for Business Resilience | London Business School
• Executive Certificate – Removing Barriers to Change | The Wharton School
• Executive Certificate – Creative Thinking: Techniques and Tools for Success | Imperial College London
• POSH Compliance & Awareness Certification — 2022
• Research Publication: 'How Technology Acts as a Force Affecting Business in Local or Niche Markets' — TJER
• Nominated – Skill Development Program | Sinhgad Institute of Technology — 2025
• Commended for contribution to sports development | Indian Volleyball Team, Khelo India — 2019
• Creator and Copyright Holder of the S.C.O.P.E. Integrated Business Strategy Framework (Application No. LD-43139/2025-CO) PathWAY (LD 53759/2025-CO)
• JAYDIP NANDKISHOR GUPTE
Organizational Change & Capability Leader | OD & L&D Strategy | Change Enablement
+91 9730012354 • jaydipgupte@gmail.com • linkedin.com/in/jaydipgupte • Pune, India

PROFESSIONAL SUMMARY
Organizational Change and Capability leader with 19+ years of experience driving end-to-end transformation in complex, large-scale environments. Mandated directly by C-suite leadership to build and lead the L&D function for a 65,000+ employee organisation from the ground up — scaling from a 4-person outsourced setup to a fully functioning in-house department delivering pan-India capability programs across 8 business units. Experienced in applying ADKAR and Kotter change management principles to organisational transformation, capability-building, governance, and adoption initiatives. Expertise includes stakeholder and sponsor engagement, resistance management, governance design, and embedding sustainable behavioural change. Equally experienced in OD consulting, POSH compliance, SOP design, and performance framework implementation across corporate and institutional environments. Creator and Copyright Holder of the S.C.O.P.E. Integrated Business Strategy Framework.

CORE COMPETENCIES
? Organizational Change Management ? Change Enablement (ADKAR/Kotter) ? OD Strategy & Governance
? L&D Strategy & Capability Building ? Stakeholder & Sponsor Engagement ? Resistance Management
? Training Needs Analysis (TNA/TNI) ? Instructional Design (ADDIE) ? Kirkpatrick Evaluation
? AOP & Budget Governance ? ISO & POSH Compliance ? Leadership Development
? Performance Management ? Succession Planning ? Vendor Management

KEY ACCOMPLISHMENTS
• C-suite mandated transformation: Built BVG India's L&D function from scratch — 4-person outsourced setup to a full in-house department of 8+ delivering pan-India training for 65,000+ employees.
• Delivered 162,000+ training man-hours across 8 business units, driving a 15% improvement in workforce productivity.
• Reduced employee attrition by 8–9% through structured onboarding transformation and a buddy system embedded across locations.
• Embedded change that outlasted leadership transition: Department continued to function and deliver after founding VC's departure — evidence of sustainable change, not personality-dependent results.
• Cut onboarding & BGV turnaround time by 30% at Infosys BPO via SOPs, workflow automation, and process standardisation.
• Saved 12–16% in annual training costs through strategic vendor management and rescheduling at BVG India Ltd.
• Enhanced operational efficiency by 20% at Madhusudan Foundation through governance redesign, SOP implementation, and role clarity frameworks.
• Achieved 15% YoY sales growth at Bhagwati Group through targeted capability-building and frontline sales enablement.

PROFESSIONAL EXPERIENCE
Principal Consultant – OD & Change Enablement
Madhushram Foundation April 2024 – Present
Pune
• Lead end-to-end organisational change initiative for a professionally-run foundation — introducing governance frameworks, accountability structures, and process discipline across programs.
• Designed and implemented SOP architecture and review mechanisms that brought corporate-grade operational standards to a mission-driven organisation.
• Drive audit preparedness and compliance alignment across regulatory, donor, and ISO expectations — managing stakeholder communication throughout.
• Deliver change readiness and capability-building programs for staff and volunteers; apply ADKAR principles to embed new behaviours sustainably.
Independent Consultant – OD, Change & L&D
L&D & Change Advisory Practice January 2023 – March 2024
Pune
• Delivered organisational change and capability-building engagements for SME and institutional clients — diagnosing gaps, designing interventions, and managing adoption.
• Owned POSH compliance change programs including Internal Complaints Committee setup, policy design, and organisation-wide behavioural sensitisation.
• Applied structured change frameworks (ADKAR, Kotter) to embed process improvements and new ways of working across client organisations.
• Managed full engagement lifecycle: change diagnostics, solution design, stakeholder engagement, delivery, resistance management, and outcome reviews.
Assistant Manager – L&D & Organisational Capability
BVG India Ltd | 65,000+ employees, 8 Business Units May 2017 – November 2022
Pan-India
Mandated directly by the Vice Chairman and Joint MD — through a four-round selection process — to transform the L&D function from a fragmented, outsourced setup into a structured, in-house capability department delivering pan-India.
• Built the L&D department from the ground up: recruited and led a team of 8+, established TNA/TNI processes, training calendars, vendor governance, and learning roadmaps across all business units.
• Delivered 162,000+ training man-hours and a 15% productivity improvement through structured, performance-linked capability programs.
• Managed the full change lifecycle: stakeholder alignment, C-suite reporting, resistance management, adoption tracking, and embedding new learning behaviours across a geographically dispersed workforce.
• Owned ISO audit compliance and POSH training delivery; supported KRA documentation, appraisal frameworks, and performance management implementation for 6,700+ employees in one business unit.
• Demonstrated sustainable change leadership: department continued to function effectively after founding VC's exit — evidence that systems, not individuals, were built.
• Presented workforce capability metrics, learning effectiveness reports, and strategic recommendations to the Vice Chairman, Joint MD, and senior leadership teams.
Senior Trainer – Sales Enablement & Capability
Bhagwati Group April 2013 – May 2017
Pune
• Designed and delivered sales training curricula achieving 15% YoY sales growth through targeted frontline capability-building across Pune and Mumbai.
• Led change in sales behaviours through joint field calls, coaching, and structured reinforcement — not just classroom training.
Process Executive – HR Ops & Change Implementation
Infosys BPO May 2011 – March 2013
Pune
• Streamlined onboarding and BGV processes, reducing turnaround time by 30% through SOP design and workflow automation — a classic change implementation role.
• Trained HR associates on revised processes and prepared leadership dashboards to sustain the change.
Earlier career (2006–2011): Sales and relationship management roles in financial services and hospitality, building foundations in client engagement and frontline capability development.

EDUCATION
MBA – Human Resources Kaizen School of Business Management, Mumbai 2013
B.Sc – Facility Management YCMOU, Pune 2021
Hotel Management – Hospitality Dr. D.Y. Patil Institute, Pune 2010
PMP – Project Management Pursuing Present

CERTIFICATIONS & ACHIEVEMENTS
• Strategic Management Certification | IIM Kashipur — 2022
• Agile Organisation: Strategies for Business Resilience | London Business School
• Executive Certificate – Removing Barriers to Change | The Wharton School
• Executive Certificate – Creative Thinking: Techniques and Tools for Success | Imperial College London
• POSH Compliance & Awareness Certification — 2022
• Research Publication: 'How Technology Acts as a Force Affecting Business in Local or Niche Markets' — TJER
• Nominated – Skill Development Program | Sinhgad Institute of Technology — 2025
• Commended for contribution to sports development | Indian Volleyball Team, Khelo India — 2019
• Creator and Copyright Holder of the S.C.O.P.E. Integrated Business Strategy Framework (Application No. LD-43139/2025-CO) PathWAY (LD 53759/2025-CO)
•

TOOLS & TECHNOLOGY
MS Excel • MS PowerPoint • Google Forms • LMS • HRIS • CRM • MIS Reporting • Zoho


TOOLS & TECHNOLOGY
MS Excel • MS PowerPoint • Google Forms • LMS • HRIS • CRM • MIS Reporting • Zoho

Available For: Consulting, Speaking
Travels From: Pune, Mumbai
Speaking Topics: Strategy, Entrepreneurship , Interviews