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William Eggers

Executive Director, Deloitte Center for Government Insights at Deloitte

Charlotte, United States

William D. Eggers is the Executive Director of Deloitte’s Center for Government Insights where he is responsible for the firm’s public sector thought leadership.

He is the author of numerous books. His new book, Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems (Harvard Review Business Press (2023), shows how governments at all levels can more effectively tackle society’s toughest challenges by collaborating with bridgebuilders who bring together different parts of government and tap into other sectors of society.

His other books include: Delivering on Digital, The Solution Revolution, named to ten best-book-of-the-year lists, The Washington Post best seller If We Can Put a Man on the Moon, The Public Innovator’s Playbook, and Governing by Network (2004), the winner of the Louis Brownlow book award, which recognizes outstanding contributions in the field of public administration. He coined the term Government 2.0 in a book by the same name. His books have won numerous other national best-book awards.

He also serves as a fellow at the National Academy of Public Administration, a governance futures council member at the World Economic Forum, an advisory board member at What Works Cities and chairs the Leadership Council for New America.

His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, the Washington Post and The Guardian. He can be reached at weggers@deloitte.com or on twitter @wdeggers.

William Eggers Points
Academic 0
Author 306
Influencer 177
Speaker 1
Entrepreneur 0
Total 484

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Thought Leader Profile

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Company Information

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Company Founded Date: Undisclosed

Areas of Expertise

Agile
AI 30.03
Big Data
Business Strategy 38.44
Change Management
Climate Change 30.11
Cloud 30.03
CSR
Culture
Customer Experience
Design Thinking
Digital Transformation 31.55
Ecosystems
Emerging Technology
Future of Work
Generative AI
GovTech 52.47
HR
Innovation
Leadership 33.85
Management
Open Innovation
Procurement
Project Management
Smart Cities
Supply Chain

Industry Experience

Federal & Public Sector
Higher Education & Research
Professional Services

Publications

6 Article/Blogs
Urban Rethink: How Cities Can Tackle Climate Change
LinkedIn
January 03, 2024
Our latest article in the The Wall Street Journal, based on a survey of 200 city leaders and 2,000 citizens globally, explores what cities are doing across the world to tackle hashtag#climatechange. City leaders indicate they intend to improve environmental resilience primarily in areas of pollution, flooding, and water scarcity. The findings suggest that a multisectoral approach toward climate change may be critical to driving impact, with many city leaders saying they are already prioritizing hashtag#partnerships to drive sustainable mobility, procurement, energy usage, and emissions tracking

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Tags: GovTech, Leadership

The AI regulations that aren’t being talked about
Deloitte Center for Government Insights
November 10, 2023
Patterns in AI policies can expose new opportunities for governments to steer AI’s development

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Tags: AI

Government Can’t Be Agile? Don’t Tell Pennsylvania’s Bridge-Fixers.
Governing
August 08, 2023
The state brought together a remarkable coalition and waived red tape to get traffic on I-95 moving again just 12 days after a bridge collapsed. That kind of focus on results, not procedures, can help restore trust in government.

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Tags: GovTech

Effective Accountability Requires Instilling a Public Spirit Into Private Operations
LinkedIn
May 23, 2023
We wrote this book to help people expand their vision of what government can and should do to solve today’s problems and, importantly, how to bridge gaps between agencies; levels of government; social service agencies and police departments; public and private, and nonprofit organizations; and even between nations.

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Tags: GovTech, Leadership, Business Strategy

Government job of the future: Criminal Redirection Officer
Linkedln
January 30, 2019
When it comes to the future of government work, there are opportunities as well as threats that come with technological advances, changing demographics, and growing talent markets. And while it may be unsettling that many job titles now begin with the word “robot,” we have the opportunity to work collaboratively with enabling technologies and artificial intelligence and extend the capabilities of the workforce of the future.

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Tags: Business Strategy, Leadership, GovTech

Government job of the future: Child Aid Coordinator
Linkedln
January 18, 2019
What will government work look like in 2025 and beyond? This can be an unsettling topic, given how artificial intelligence continues to seep into even the most mundane aspects of life and our reliance on technology deepens. However, in this time of shifting work cultures and technological advancements, government agency leaders and employees should seize the opportunities for collaborative work between machines and robots. Instead of passively waiting for change to take place, they can play an active role in shaping work and jobs of the future to enable humans and machines to not just co-operate, but thrive.

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Tags: Business Strategy, Leadership, GovTech

5 Books
Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems
Harvard Business Review Press
May 23, 2023
As William D. Eggers, executive director of Deloitte's Center for Government Insights, and Donald F. Kettl, public management scholar, show in this indispensable book, we need a government of bridgebuilders who collaborate with partners—inside and outside government—to get the job done. These leaders manage horizontally instead of vertically; they see their role as connectors; and they identify which players have the assets needed to solve the unprecedented problems at hand.

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Tags: GovTech, Leadership, Business Strategy

The Public Innovator's Playbook: Nurturing Bold Ideas in Government
Amazon
March 25, 2019
More than ever, today's fragile global economy requires governments to construct a culture around innovation, one that's capable of envisioning and improving the future. For innovation to take root it needs to become more than an isolated project or special program.
To this end, this book offers a systemic and systematic view of processes, strategies and structures that could turn public sector organizations into serial innovators. Dozens of examples and case studies collectively suggest that innovation can become more than a one-off response for governments. The Public Innovator's Playbook demystifies the search for the next big thing in three sections:

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Tags: Digital Transformation, GovTech, Business Strategy

Delivering on Digital: The Innovators and Technologies That Are Transforming Government
RosettaBooks
June 07, 2016
William D. Eggers, author of nine books and a leading authority on government reform, knows how we can use tech-savvy teams, strong leadership, and innovative practices to reduce the risks and truly achieve a digitally transformed government.

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Tags: Digital Transformation, GovTech, Leadership

The Solution Revolution: How Business, Government, and Social Enterprises Are Teaming Up to Solve Society's Toughest Problems
Harvard Business Review Press
September 17, 2013
World hunger. Climate change. Crumbling infrastructure. It’s clear that in today’s era of fiscal constraints and political gridlock, we can no longer turn to government alone to tackle these and other towering social problems. What’s required is a new, more collaborative and productive economic system. The Solution Revolution brings hope—revealing just such a burgeoning new economy where players from across the spectrum of business, government, philanthropy, and social enterprise converge to solve big problems and create public value.

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Tags: GovTech, Leadership, Business Strategy

If We Can Put a Man on the Moon: Getting Big Things Done in Government
Harvard Business Review Press
November 16, 2009
We need more successes like these to reclaim government's legacy of competence. In If We Can Put a Man on the Moon, William Eggers and John O'Leary explain how to do it. The key? Understand-and avoid-the common pitfalls that trip up public-sector leaders during the journey from idea to results.

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Tags: GovTech, Leadership, Business Strategy

4 Media Interviews
How collaborative leadership can create solutions to big global issues on government’s future frontiers
Deloitte
September 21, 2023
Good things happen when people work together. In the first episode of a brand-new podcast series from Deloitte, Government's Future Frontiers explore the concept of Bridge builders: this incredible folk who spark collaboration, break barriers and forge connections to find solutions to some of the biggest challenges we face today.

Bill Eggers, CEO from Deloitte's Center For Government Insights is joined by fellow author of the recent book, Bridge Builders, as they challenge conventional wisdom and look at different ways of problem solving.

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Tags: GovTech, Leadership

Cloud efficiency and bridge building with Rahul Ponnala, Mike Fuller, William Eggers, & Donald Kettl
YouTube
August 18, 2023
This week on DisrupTV episode 333, we interviewed Rahul Ponnala, Co-founder and CEO of Granica, Mike Fuller, CTO at the FinOps Foundation and William Eggers and Donald Kettl, Authors of Bridgebuilders.

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Tags: Leadership, Business Strategy

How Government Can Transcend Boundaries to Solve Big Problems — ICYMI
GovTech
August 11, 2023
Deloitte’s William Eggers discusses the “bridgebuilder” approach to government leadership — solving problems through collaboration with partners both inside and outside of the public sector.

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Tags: GovTech, Leadership

Bridgebuilders – How Government Can Transcend Boundaries to Solve Big Problems
Fed Talk
June 23, 2023
Public sector leaders face a variety of challenges due to the current political and social climate. At a time when polarization is high, bridgebuilding can be hard. Authors Don Kettle and William Eggers are here to help. Kettle and Eggers’ latest book Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems, provides a new model for transforming the public sector and getting things done.

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Tags: GovTech, Leadership, Business Strategy

1 Panel
Cloud efficiency and bridge building with Rahul Ponnala, Mike Fuller, William Eggers, & Donald Kettl
Constellation Research
August 18, 2023
his week on DisrupTV episode 333, we interviewed Rahul Ponnala, Co-founder and CEO of Granica, Mike Fuller, CTO at the FinOps Foundation and William Eggers and Donald Kettl, Authors of Bridgebuilders.

We discussed cloud efficiency, FinOps, six principles of collaboration, maximizing cloud efficiency in Fortune 2000, bridge building in government reform, the 2024 Top 50 bridge builders, The Problem Solvers Caucus and much more.

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Tags: AI, Cloud, Climate Change

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