Jesús Hoyos, Principal Consultant at Cx2Advisory, is a LinkedIn Top Voice, CRM Advisor/Coach/Mentor, and Independent Analyst. He hosts the Podcast de CRM, speaks on CRM technologies, blogs about vendors and trends, and influences discussions in CRM, Marketing, Customer Engagement, and Social Media, focusing on the Latin American market.
Partner and co-founder of Solvis Consulting, Jesús has over 22 years of CRM experience, aiding clients in business processes, project management, and best practices. Formerly, he was Regional Domain Partner for Customer Management Solutions in Latin America with Cambridge Technology Partners.
At Solvis, Jesús has collaborated with international companies, executing CRM strategies and software implementations. He co-founded the Social Media Club in Mexico City and judged CRMIdol. His expertise includes building customer engagement ecosystems with technologies like AdTech, MarTech, CRM, CaaS, and CDP.
Jesús has implemented systems in industries such as Telecommunications, Banking, Tourism, Automotive, Airlines, Hotels, CPG, Retail, Education, Software, Restaurants, and Manufacturing. He has worked with platforms like Salesforce, HubSpot, Zoho One, Marketo, Zendesk, SugarCRM, and many others. His clients include iPeople, IPADE, Universidad del Prado, Oriental Bank, Grupo Posadas, Grupo Modelo, Ford Mexico, Chrysler Mexico, Ford Financials, Toyota, Mazda, Mancosa, Laureate Universities, Bancolombia, Banco Pichincha, Citibank, and Citrix.
Available For: Advising, Authoring, Influencing, Speaking
Travels From: Fort Lauderdale Fl
Speaking Topics: Enabling CRM Technology with your Strategy
