An Executive Thought Leader, CXO and ‘C level’ advisor.
Architect of the first Airline, Airport, Travel & Transportation Loyalty Marketing Programs.
Formulated the first Loyalty Marketing Services Company in Europe (Carlson Marketing Group).
Experienced practitioner in CX Customer Engagement principles & practices in the identification of customer value and identification of Brand Advocacy by the deployment of deeper customer engagement strategies and disruptive technologies.
Embracing disruptive technologies by deploying CX Strategy, Digital Innovation, Customer Experience Engagement Practices & Principles at the point of service.
Results led Strategic Business Thinker | Futurist | Innovator | Value Creation Coach | Digital & IX Strategist | Focus Industries: Airlines, Airports, Travel & Transportation, Retail, FMCG, SCM & Logistics |
Available For: Consulting, Influencing, Speaking
Travels From: London
Speaking Topics: Customer Loyalty, Customer Experience Digital, Value Base Strategies for sales
|Martin Tyler-Bennett FCIM||Points|
Points based upon Thinkers360 patent-pending algorithm.