I started my career in Melbourne, Australia and have subsequently worked in the Telecom & IT industries for more than 30 years with vendors and end clients across 19 countries with significant cross-cultural experience.
Experienced in Technical Pre-sales, Product & Solutions Management, Project Management and Implementation from design to integration and commissioning and acceptance phases, I have managed medium to large-scale projects and programs ($1M - $55 M) in Telecom, IN/VAS, OSS/BSS, Systems Integration, CORE, RAN & Managed Services Domains.
I possess strong technical hands-on experience in and understanding of Telecom systems integration, CORE, IN/VAS, RAN and OSS/BSS, and Managed Services Portfolio domains.
Proficient in managing projects with multiple stakeholders, I have worked with senior management at Telecom Operators and multi-vendor/partner scenarios from presales to project delivery conclusion.
As Ericsson Senior Customer Project Manager, I built over 12 years’ experience in presales, project and program management of telecommunication-based projects on a turnkey basis with specific experience in 4G/LTE, 3G (WCDMA/CDMA) and GSM respectively. I also served as Ericsson Experienced System Integration Customer Project Manager (IT / VAS projects). This experience includes:?
• Contract Fulfilment Responsible as per CORE 3 concept at Ericsson i.e. Pre-sales
• Managed projects with wide ranging products in Ericsson Portfolio on LTE, WCDMA and GSM technologies?
• Operation Support System (OSS) ?
• Business Support System (BSS) including CRM systems
• Experienced in Ericsson Managed Services (Outsourcing) Projects
• Transition and Transformation ?
• Managed Services Delivery Platform (MSDP) deployment??
• New Product Introduction / First Office Application (FOA) projects in Telecom and IT
Available For: Consulting
Travels From: Kuala Lumpur
