Award-winning SaaS leader and author of the book "Customer success mindset". I have spent most of my career helping start-ups and enterprises across the globe build scalable, meaningful customer journeys and reap commercial benefits out of their customer-centric approach.
I am also an active mentor and volunteer for organisations supporting the professional development of migrant women in Australia, as well as diversity and inclusion in the workplace.
| Jyo Shukla | Points |
|---|---|
| Academic | 0 |
| Author | 60 |
| Influencer | 26 |
| Speaker | 0 |
| Entrepreneur | 0 |
| Total | 86 |
Points based upon Thinkers360 patent-pending algorithm.
Customer Success Mindset: Building Customer-Centricity into the DNA of your Growth Strategy
Tags: Customer Experience, Digital Transformation, Customer Loyalty
