SRIDHAR KETHANDAPATTI

Mississauga, Canada

Highly talented, analytical, and results-driven senior executive complemented with more than 20 years of experience in service delivery management and information technology.

? Project and Portfolio Program Management: Expert at delivering large-scale projects within the allotted budget and period while mitigating risks in collaboration with teams of project, sustainment, and service leaders, coordinators, and technicians
? Strategic Planning and Implementation: Adept at creating and implementing strategies to increase project agility, optimize operational efficiency, and substantially reduce cost
? Business Consulting: Equipped with the ability to provide professional consulting to various clients based on their needs
? Customer Relationship Management: Effective at establishing and maintaining strong relationships with business and IT stakeholders, covering the entire commercial, risk, and opportunity development aspects of the services provided
? Interpersonal Coordination and Team Building: Efficient at serving as an escalation point for the customer, while working with service managers from outsourcing service lines based on SLAs and client expectations
? Project Management Office (PMO): Proven competency in establishing PMO for Financial and Insurance clients to adapt PMO processes and procedures to the customer
? Agile Methodologies Proven competency in managing Hybrid-Agile and Traditional Agile projects using Agile Techniques including Lean and Kanban Methods

? Business Continuity Planning and Project PPM ? Technical Support and Troubleshooting
? Organizational Change and Risk Management ? Workflow Design, Six Sigma, and ITIL Process
? CMMI, PMI-PMBOK, PRINCE2 ? Robotic Process Automation (RPA), ECM, Web Refresh
? Budget Control and Implementation ? Derivatives (Interest Rate, Equity, and Credit Derivatives)
? Quality Assurance and Regulatory Compliance ? Loyalty Management and Client Engagement Life Cycle
? Asset and Trading Systems/Insurance Domain ? RUP, Agile Methodologies, ITSM
? Banking and FX–SPOT Trading Application ? CRM Integration to Temenos, Big Data, AI (Trending & Analytics)
? Credit Card Payment Systems, POS, Commercial Banking ? SAP IS-U and CIS / CRM Cornerstone Application
? Robotic Process Automation – Automation Anywhere (v11.0)
? SAP AMS Delivery and ASAP Methodology ? Capital Markets, Investment Banking, Wealth Management
? Property and Casualty, Lotus Notes Integration
? Core Banking Technology & AML, ISO Auditing, Small Business Banking ? Digital Transformation–Legal Workspace (AWS Cloud), Records Management, Ethical Wall, IP Progress
? Green Project Management (PRISM Methodology)

PROFESSIONAL EXPERIENCE

Available For: Consulting, Influencing, Speaking
Travels From: Toronto
Speaking Topics: Agile, Program Management, Robotics Process Automation