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Michael Krigsman
Industry Analyst at CXOTalk
Boston, United States
Michael Krigsman is an industry analyst and host of http://cxotalk.com. He is recognized internationally as an analyst, writer, and commentator.
Key accomplishments:
-- Conducted almost 1,000 live executive interviews and panels on video and at conferences
-- Referenced in over 1,000 times in newspapers, TV, and radio
-- Work has been referenced in 50 books
-- Published in Wall Street Journal and various syndicated websites
-- ZDNet columnist: written over 1,000 articles on innovation
-- Judge for CIO 100 annual contest, CRM Idol, and BlueWolf CX, and others
#1 CIO influencer among all industry analysts (Apollo research)
#2 on Klout list of 13,000 IT influencers
#4 most mentioned globally by IT leaders on Twitter (research by Robert Half)
#18 Onalytica list of top 100 Digital Transformation influencers (2018)
Keynote speaker and expert panel moderator at many global conferences.
He is also a photographer whose work has been published by the Wall Street Journal, MIT, CNET News, the National Park Service, Inc. Magazine, and others. Michael is on Twitter at @mkrigsman.
Available For: Authoring, Consulting, Influencing, Speaking Travels From: Boston, MA
Michael Krigsman
Points
Academic
0
Author
908
Influencer
188
Speaker
0
Entrepreneur
0
Total
1096
Points based upon Thinkers360 patent-pending algorithm.
Practical Advice on Enterprise AI from CEO of Box
LinkedIn
September 12, 2023
On episode 805 of CXOTalk, join us for a candid dialogue with Aaron Levie, the CEO and co-founder of Box, examining the transformative role of artificial intelligence in the enterprise. As the driving force behind a leading cloud content management platform, Aaron cuts through the noise to provide a clear overview of current market conditions for AI
Enterprise AI: Data Democratization and Cloud Computing
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September 05, 2023
In this incisive CXOTalk conversation, we talk with Bob Muglia, a technology veteran with a storied career, to discuss the transformative impact of data management and cloud computing on today's businesses. As the influence of AI grows, it brings a set of complexities and opportunities that ar
[CXOTALK LIVE FRIDAY] Leading Enterprise AI, with Harvard Business School Professor
LinkedIn
August 24, 2023
The episode starts by unraveling the process of identifying AI initiatives that resonate with business objectives, highlighting the importance of measurable impact, and differentiating between augmenting or replacing processes
How to Build Customer Loyalty and Retention, with Zoho and Shiji Group
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August 22, 2023
In the dynamic world of hospitality, creating and maintaining customer relationships is both an art and a science. In this exclusive CXOTalk interview, Michael Krigsman sits down with Sergio Teixeira, director of global operations at the Shiji Group, a company at the forefront of redefining custome
Harvard Business School Professor: How to Lead Enterprise AI
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August 22, 2023
On CXOTalk episode number 803, Harvard Business School professor Iavor Bojinov explains how to make enterprise AI projects successful, given their high rate of failure. Here are key points from the discussion:Prioritize Projects: Focus on AI initiatives that align with your business goals and
Disruptive Automotive Transformation: A CEO Conversation
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August 08, 2023
In Episode #801 of CXOTalk, we host Swamy Kotagiri, CEO of Magna International, a behemoth in the automotive manufacturing sector with $40 billion in revenue and 174,000 employees. The conversation sheds light on the rapidly evolving landscape of the automotive industry.This 45-minute dialogue expl
Empowering AI and Customer Experiences Through Digital Transformation
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July 31, 2023
In this episode of CXOTalk, Mojgan Lefebvre, Executive Vice President and Chief Technology & Operations Officer for Travelers, a leading insurance company, explains how the company is making big changes to stay current in today's tech-driven world.The discussion covers a wide range of topics th
Enterprise AI: The Leadership Lessons
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July 28, 2023
Artificial intelligence promises great opportunities for the enterprise but realizing that potential requires strong leadership and a strategic approach. On episode 799 of CXOTalk, we spoke with Sunil Senan, Global Head of Data, Analytics and AI at Infosys, about the leadership lessons around enter
AI, Public Policy, and Social Impact: A Conversation from the House of Lords
LinkedIn
July 20, 2023
The conversation will focus on the rise of powerful AI technologies, their opportunities, and the risks they pose to human welfare and democratic systems. Lord Clement-Jones will share his insights on the current state of AI regulations, the societal impact of advanced AI, and the path towards achieving international consensus on AI standards. Our guest co-host, QuHarrison Terry, will join the conversation, which will also touch on the UK Online Safety Bill, which Lord Clement-Jones is leading for the Liberal Democrats in the UK.
Responsible AI, Public Policy, and Social Impact: A Conversation from the House of Lords
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July 17, 2023
As AI and other emerging technologies race ahead at lightning speed, establishing ethical guardrails has become urgent. In this forward-looking episode of CXOTalk, Lord Tim Clement-Jones of the UK House of Lords offers a thoughtful perspective on navigating this complex landscape.With an eye toward
Navigating Remote Work: Insider Strategies from Verizon
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July 16, 2023
In this insightful CXOTalk interview, Mark Custodio, Director of Enterprise Sales at Verizon, unpacks the key trends, challenges, and solutions shaping the future of remote and hybrid work.Drawing from extensive on-the-ground experience, Custodio offers practical guidance on using technolo
Accenture and Generative AI: Advice for Business Leaders
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July 07, 2023
At the vanguard of technological innovation, this episode of CXOTalk offers an incisive look into the transformative impacts of generative AI. Host Michael Krigsman engages acclaimed author and thought leader Paul Daugherty, Group Chief Executive of Accenture Technology, in a far-reac
LIVE FRIDAY: CXO's Guide to Effective Storytelling in Business
LinkedIn
June 22, 2023
In this informative 45-minute conversation, we are joined by Josh Bernoff, an experienced industry analyst, author, and skilled ghostwriter. His most recent book is "Build a Better Business Book," which includes a discussion of the importance of storytelling in business strategy. In this episode, we will explore how business leaders can craft a narrative that to decision-making, foster customer connections, and sell products, services, and ideas. Join us for this engaging discussion and enhance your business storytelling skills with insights from an expert in the field.
CXO's Guide to Effective Storytelling in Business
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June 20, 2023
In Episode #794 of CXOTalk, we explore storytelling in business with Josh Bernoff, a seasoned ghostwriter, industry analyst, and business strategist. Josh explains how stories can drive business success, and how empathy can transform intellectual ideas into emotionally resonant narratives.
Mastering AI: Designing and Implementing Effective Data Strategies
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June 10, 2023
Welcome to Episode #793 of CXOTalk. This platform brings together industry leaders and experts to discuss emerging technologies and trends. Today’s episode features a conversation on data management and Artificial Intelligence (AI) with esteemed guests, Dr. Inderpal Bhandari and Dr. Anth
Ecommerce Strategy: AI-Powered Search and Discovery
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June 09, 2023
In episode 792 of CXOTalk, we explore AI-powered search and discovery in ecommerce with Sean Mullaney, Chief Technology Officer, of Algolia. Mullaney explains how AI and machine learning can improve customer lifetime value by enabling greater personalization in ecommerce. We also discuss v
Aligning IT and HR for Employee Experience Success
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June 08, 2023
In episode 791 of CXOTalk, we explore the intersection of Information Technology (IT) and Human Resources (HR) with John Hill, the Senior Vice President for Digital and Information Technology at Suncor Energy. John explains how HR and IT can work together to create a positive work env
Business Transformation: How to Tame the Unknowns?
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May 30, 2023
Watch CXOTalk episode 790 for a discussion with Atif Rafiq, the author of 'Decision Sprint,' and former President of MGM Resorts International. Atif explains how to manage business transformation and innovation in the face of uncertainty. The book emphasizes the importance of "upstrea
CIO Strategy: How IT can Create Great Customer Experiences
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May 15, 2023
On CXOTalk episode 789, we explore the impact of CIO strategy and its transformative impact on customer experiences. Listen to this thought-provoking conversation with Michael Ruttledge, the Chief Information Officer of Citizens Financial Group, as we discuss how IT can help create ex
How to Manage Security for Operational Technology (OT), with Palo Alto Networks
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May 12, 2023
In this informative episode of CXOTalk, Anand Oswal of Palo Alto Networks explains how to manage security for operational technology (OT). He discusses security related to interconnected devices, critical infrastructure, manufacturing, medical environments and more.Oswal provides a clear o
Quantitative Marketing: Data-Driven Strategies and Challenges
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May 08, 2023
On CXOTalk episode 787, we explore quantitative marketing strategy with Professor Oded Netzer of the Columbia University business school and Amy Jaick, the institution's Chief Marketing Officer.The conversation covers leveraging data and analytics, the power of personalizati
VMware COO: Lessons on Driving Transformation at Scale
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April 30, 2023
Discover valuable insights on managing large-scale transformation in this CXOTalk episode featuring Mike Hayes, Chief Operating Officer of VMware. In this conversation, Mike explains how the software giant is navigating change and transformation and pivoting towards a SaaS future. He revea
Data and Analytics at Goldman Sachs
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April 24, 2023
In this episode of CXOTalk, we host Neema Raphael, the Chief Data Officer at investment bank Goldman Sachs, who explores the importance of data strategy in the financial services industry.Raphael explains Goldman Sachs' three-pronged approach to managing data: through platform develop
Data and Analytics Strategy with Head of Data and Analytics at Google Cloud
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April 10, 2023
Watch this important CXOTalk episode for a discussion on data and analytics strategy with expert guest Bruno Aziza, Head of Data and Analytics at Google Cloud.
Bruno shares insights on the convergence of data and workloads, data products, building trust through governance, and activating
Generative AI: From IBM Watson to ChatGPT
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March 31, 2023
Explore the fascinating evolution of Generative AI from IBM Watson to OpenAI's amazing ChatGPT. Join this exclusive CXOTalk episode as we delve into the groundbreaking advancements and applications in AI and natural language processing. Our guest is Sol Rashidi, who returns to CXOTalk
How to Manage the CIO / CFO Relationship
CXOTALK
December 22, 2021
The relationship between Chief Information Officers and Chief Financial Officers sits at the intersection of technology, financial, investment, and business strategy. As the focus on digital initiatives continues to expand, CIO / CFO collaboration has become increasingly important.
Digital Transformation in the Tire Industry at Goodyear (CXOTalk #650)
CXOTALK
May 06, 2021
Digital transformation at Goodyear involves rethinking tires as an IoT and sensor platform. How does Goodyear handle digital transformation? “Smart tires” and connected cars are a new frontier for digital transformation strategy, customer experience, and the internet of things (IoT).
Workday: CFO / CIO Partnership for Business Agility
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December 04, 2020
Successful relationships between Chief Financial Officers and Chief Information Officers can drive business transformation, innovation, and agility. To learn more, we spoke with the CIO and CFO of cloud computing leader, Workday, to explore their relationship and role.
Robynne Sisco is President and
Fintech News - Stopping Payment Fraud (CxOTalk)
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August 28, 2019
What is the future of payment and how does the payment processing industry fight fraud for traditional banking, fintech startups, and beyond? Join Industry Analyst, Michael Krigsman, and Guest Co-Host, Dr. David A. Bray, as we explore this topic with a senior executive from ACI Worldwide.
Women in Business: Gender Equality and Career Development
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August 19, 2019
A corporate leader and well-known author share valuable advice on career development for both women and men on this episode of CxOTalk with host Michael Krigsman.
Retail and E-Commerce Transformation with TUMI and Samsonite (CxOTalk #350)
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August 12, 2019
How do established brands like Samsonite and Tumi rethink their digital strategy for retail and e-commerce. Samsonite and TUMI executive, Charlie Cole, shares his strategy and plans on this exciting episode of CxOTalk.
Revenue Generation and Customer Experience with LeanData
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August 05, 2019
How can marketing and sales help improve the buyer experience? That's our topic on this episode of CxOTalk, with guest Karen Steele, the Chief Marketing Officer at LeanData.
Tags: Customer Experience, Digital Transformation, Agile
Detecting Disformation with Data with Brett Horvath and David Bray
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July 29, 2019
Disinformation presents numerous challenges to business and society. We explore strategies for using data science to uncover patterns and reveal disinformation campaigns.
Contact Centers and Customer Experience with Concentrix and Phil Fersht
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July 24, 2019
Customer success, service, and support are crucial components of customer experience strategy. On this episode, Michael Krigsman explores the future of customer success and contact centers with two of the world's most qualified experts on professional services call center outsourcing.
Vonage: Marketing Transformation and Brand Building with Rishi Dave, CMO
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June 20, 2019
Rishi Dave, CMO of Vonage, explains how to transform marketing to and build a brand at scale. Learn about culture, agility, and leadership in marketing.
Augmented Reality and IoT in the Enterprise with PTC
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May 27, 2019
Augmented reality and the industrial internet of things (IoT) have the power to transform business and manufacturing. The CEO of a large, public company developing these technologies shares a glimpse into the future.
Enterprise Customer Transformation with Guillermo Diaz, Cisco
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May 21, 2019
Customer transformation means looking beyond technology into culture, talent, and information sharing. The former Chief Information Officer of Cisco Systems explains business transformation at scale.
Customer Relationships for the Experience Economy
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May 06, 2019
Our experience economy demands customer relationships based on the right business models and processes. Two Wharton School professors share their research on developing and keeping strong customer relationships.
Zoho CEO, Sridhar Vembu on Building Enterprise Software
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April 30, 2019
Zoho has become a recognizable alternative to companies such as Salesforce.com. Learn how Zoho's CEO built this enterprise software suite without venture capital funding.
Future of Collaboration, Steven Goldbach, Deloitte, at Logitech
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April 26, 2019
Find out what, Steven Goldbach, Chief Strategy Officer at Deloitte, has to say about his book, Detonate, and how it can be used by businesses to overhaul their thinking about digital transformation.
Smart Cities, Ecosystems, and Financial Inclusion
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April 23, 2019
Technology has the power to transform cities around the world. Mastercard explains how to improve the lives of citizens with smart cities and ecosystems.
Mo Katibeh, CMO, AT&T Business - Digital Transformation, 5G, and Enterprise Communication
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April 16, 2019
With 5G and the Internet of Things (IoT) about to explode in the enterprise, what does the future of communications hold for business? Learn more from Mo Katibeh, the President and Chief Marketing Officer of AT&T Business.
The AI Challenge 2019: Amy Webb - The Big Nine
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April 08, 2019
What should business people know about artificial intelligence and other emerging technology trends in 2019? Quantitative futurist and author, Amy Webb, shares her research with Michael Krigsman and CxOTalk.
CIO: The Transformational Chief Information Officer
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April 01, 2019
As the CIO role goes beyond transactions and even digital, what does it mean for the Chief Information Officer to be a transformational leader? Industry analyst, Michael Krigsman, explores this topic with innovative and outspoken CIO Jay Ferro.
Customer Experience: A CMO Perspective
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March 25, 2019
What is customer experience, why is it important, and how can we create it? A seasoned Chief Marketing Officer explains what you need to know and shares lessons from her experience.
Pernille Bruun-Jensen is the Chief Marketing Officer (CMO) of GoHealth Urgent Care, the national leader in patient-dr
Brand Building: Emotion in the Digital Transformation Era
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March 20, 2019
How do you build a brand in this era of digital transformation? With myriad different experiences and interactions through B2B and countless customer touchpoints, it’s more important than ever to make an emotional connection. Carla Hendra, chief executive at Ogilvy Consulting explains.
CMO Playbook: Marketing Strategies and Tactics
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March 18, 2019
Although marketing theory is useful, the real comes in marketing tactics and execution. We talk with two seasoned CMOs to learn marketing strategy and tactics that deliver results.
Tags: Customer Experience, Digital Transformation, Marketing
Vint Cerf Interview: Future of the Internet (with David Bray, People-Centered Internet)
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March 11, 2019
The Internet is among the most profound achievements in human history. We talk with Vint Cerf, the co-inventor of TCP/IP, one of the foundational protocols on which the entire Internet relies and David Bray, an important thinker on policy and change agents.
What Is People Analytics? (with Workday)
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July 23, 2023
People analytics is a crucial part of the HR toolset, because it leverages data-driven insights to optimize workforce strategies, enhance employee performance, and improve organizational outcomes.To explore this topic, Michael Krigsman hosts a CXOTalk discussion with Caroline O'Reilly, GM
What is Digital Identity?
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April 23, 2021
What is digital identity and why is it important? A world expert on this topic, Eric Haller, the Executive Vice President and Group Head of Experian DataLabs, explains and shares his advice.
The digital identity conversation covered these topics:
What is digital identity?
How do you establish digit
Digital Transformation with Barbara Humpton, CEO, Siemens USA Episode: 330
CXOTalk
March 01, 2019
How does a company with $24 billion of revenue adapt, transform, and change? The CEO of Siemens USA shares her experience with the digital transformation of this very large organization.
Barbara Humpton is CEO of Siemens USA, where she guides the company’s strategy and engagement in serving the company’s largest market in the world, with more than 50,000 employees and over $23 billion in revenues and $5 billion in annual exports.
Most recently, Humpton served as president and CEO of Siemens Government Technologies, Inc. (SGT), a leading integrator of Siemens’ products and services for federal government agencies and departments. In this role, Humpton also served as an officer/director member of the board of directors of SGT.
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