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Michael Krigsman

Industry Analyst at CXOTalk

Boston, United States

33745 Followers

Michael Krigsman is an industry analyst and host of http://cxotalk.com. He is recognized internationally as an analyst, writer, and commentator.

Key accomplishments:
-- Conducted almost 1,000 live executive interviews and panels on video and at conferences
-- Referenced in over 1,000 times in newspapers, TV, and radio
-- Work has been referenced in 50 books
-- Published in Wall Street Journal and various syndicated websites
-- ZDNet columnist: written over 1,000 articles on innovation
-- Judge for CIO 100 annual contest, CRM Idol, and BlueWolf CX, and others

#1 CIO influencer among all industry analysts (Apollo research)
#2 on Klout list of 13,000 IT influencers
#4 most mentioned globally by IT leaders on Twitter (research by Robert Half)
#18 Onalytica list of top 100 Digital Transformation influencers (2018)

Keynote speaker and expert panel moderator at many global conferences.

He is also a photographer whose work has been published by the Wall Street Journal, MIT, CNET News, the National Park Service, Inc. Magazine, and others. Michael is on Twitter at @mkrigsman.

Available For: Authoring, Consulting, Influencing, Speaking
Travels From: Boston, MA

Michael KrigsmanPoints
Academic0
Author724
Influencer337
Speaker0
Entrepreneur0
Total1061

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Email: mkrigsman@cxotalk.com

Areas of Expertise

Agile 31.51
AI 30.89
Analytics 30.97
AR/VR
Autonomous Vehicles 33.68
Big Data 30.23
Blockchain
Change Management 30.84
Cloud 30.75
CRM
Culture
Customer Experience 34.43
Cybersecurity
Design Thinking
Digital Disruption 30.47
Digital Transformation 50.14
Edtech
ERP
Fintech 30.85
Future of Work
Healthtech
HR
Innovation 34.38
IoT 32.30
Leadership 30.64
Lean Startup
Management 30.51
Marketing 32.20
Mobility 30.61
Predictive Analytics
Privacy
Procurement
Social
Startups 30.75
Emerging Technology 30.59
Sustainability 32.33
Retail 34.76
InsurTech 32.50
Sales 30.26
Data Center 30.99

Industry Experience

Publications

268 Article/Blogs
Professional Services: Collaboration and the Future of Work
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November 12, 2019
The bigger your company, the more important it is that every team member is on the same page. When you're as big as Genpact, with 90,000 employees and twice as many partners, then collaboration is a top priority. Sanjay Srivastava is well aware of the challenges. As Genpact's Chief Digital Officer,

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Tags: Digital Transformation

CIO Playbook: Become a Transformational Chief Information Officer
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November 05, 2019
The evolving role of the CIO has undergone a drastic metamorphosis to keep up with changing organizational cultures and expectations in today's business landscape of digital transformation. Becoming a transformational Chief Information Officer is the key to remaining relevant to business partners du

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Tags: Digital Transformation

Cognitive Automation in the Enterprise
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November 01, 2019
Cognitive automation and artificial intelligence are core parts of the innovation strategy for many organizations. In this episode, we explore the impact of cognitive automation in the enterprise and share key lessons that you must understand in applications such as supply chain management and prici

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Tags: Digital Transformation

Belkin CIO: Managing Data and Cloud Infrastructure
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October 29, 2019
Today’s Chief Information Officer (CIO) must be a businessperson and an excellent communicator. Gone are the days when CIOs only had to concern themselves with making sure a company's IT infrastructure ran properly. Lance Ralls, CIO at Belkin International, knows this all too well. For him, being

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Tags: Digital Transformation

Workday CEO: Machine Learning in Enterprise Software
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October 25, 2019
Aneel Bhusri, Workday’s CEO, shares his views on what business leaders should understand about machine learning, artificial intelligence, algorithms, and data in the enterprise. He raises compelling issues around AI ethics and the responsibilities of being a steward of customer data.
Mr. Bhusri a

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Tags: Digital Transformation

How to Get a Book Publishing Contract
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October 11, 2019
How can you find a publisher to publish and release a business book? One of the top literary agents in New York City, Mark Gottlieb, explains how to sell and negotiate a book publishing contract on this episode of CxOTalk. He also discusses the importance of building an author website and platform.

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Tags: Digital Transformation

Digital Natives: Connected to Devices but Disconnected from Life
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October 04, 2019
Many digital natives and Millennials relate to life through phones and devices, causing a range of social and economic problems for themselves and society. This episode of CxOTalk explores the issues with one of the world's foremost digital sociologists.  She explains the problem and offers suggest

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Tags: Digital Transformation

Cisco CSO: Enterprise Security and the Global Value Chain
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September 27, 2019
Edna Conway, a prominent female CSO from Cisco Systems shares her strategies for managing the cloud security architecture where ecosystem partners play a crucial role. Security in our hyper-connected and converged world means addressing physical security, operational security, and infosec along with

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Tags: Digital Transformation

Digital Transformation and the Google Cloud
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September 20, 2019
The link between digital transformation and technology is not always clear. On this episode, Industry Analyst, Michael Krigsman, explores this topic with Marcus East from the Office of the CTO at Google.
Marcus East is an international technology and product executive and CDO/CIO/CTO with over 20 ye

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Tags: Digital Transformation

Gender Equality and Women in Technology
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September 19, 2019
The technology industry talks about gender equality but often does not follow through with action. Alicia Tillman, the Chief Marketing Officer of SAP, aims to change that.
To drive that change, Alicia looks at open positions across the business to make sure there is a fair gender balance when it com

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Tags: Digital Transformation

How to Become a Data-Driven Enterprise
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September 18, 2019
In today's business world, information is power. But what does it mean to be a data-driven enterprise? According to Tiger Tyagarajan, CEO of Genpact, it means being the kind of business that uses real-time data sets and predictive analytics to make decisions that move the company ahead of its compet

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Tags: Digital Transformation

How to Build Customer Loyalty and Brand Intimacy
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September 13, 2019
Brand loyalty and customer loyalty are foundations for any modern business. On this episode, we explore brand loyalty and customer retention with Mario Natarelli, managing partner at branding agency MBLM and author of the book Brand Intimacy.
Mario Natarelli is a trusted advisor to executives and t

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Tags: Digital Transformation

CMO Playbook: How to Build Brand Value
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September 12, 2019
Building your brand is incredibly important for every company. How do you stand out in a sea of competitors who are targeting the same customers and aiming for the same profitability? Alicia Tillman, Chief Marketing Officer of SAP, explains how to create a world-class brand. SAP has just been nam

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Tags: Digital Transformation

Data Analytic Tools and AI: A Winning Combination for Formula E Racing
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September 11, 2019
Formula E Racing, like its Formula 1 counterpart, relies on speed and strategy to win. But how do you crunch through the reams of data that you can get from an electric race car and analyze it in a way that would help your driver and your racing team beat the competition? That's the conundrum facing

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Tags: Digital Transformation

Disinformation, Cognitive Security, and Influence
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September 06, 2019
Fighting disinformation (and misinformation) attacks has become a crucial part of information security (Infosec). On this episode of CxOTalk, three experts explain these dangerous attacks, which are based on influence and manipulation, and how to disrupt them.
Sara-Jayne Terp is a data nerd with a

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Tags: Digital Transformation

Experience Management: The Future of Customer Experience
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September 05, 2019
How well do you really know your customers, and how confident are you that you are giving them the optimal experience working with your company? Customer experience and experience management are among the most important topics in business today. An excellent experience can mean the difference betwee

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Tags: Digital Transformation

Fintech News: How the Payments Industry Fights Fraud
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August 23, 2019
What is the future of payment and how does the payment processing industry fight fraud for traditional banking, fintech startups, and beyond? Join Industry Analyst, Michael Krigsman, and Guest Co-Host, Dr. David A. Bray, as we explore this topic with a senior executive from ACI Worldwide.
Mike Braat

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Tags: Digital Transformation

Samsonite executive: How the right data makes online shopping more personal (CxOTalk interview)
ZDNet
August 23, 2019
The luggage maker's global chief e-commerce officer explains how data drives customer experience in e-commerce and how you can improve results in your company.

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Tags: Customer Experience, Digital Transformation, Retail

Women in Business: Gender Equality and Career Development
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August 16, 2019
For women in leadership, the challenges of female inclusion and gender diversity are real. On this episode of CxOTalk, we discuss women in tech, barriers to female leadership, and how to promote female leadership. 
Our guests are Michelle Carnahan, Senior Vice Pesident at Sanofi and Joan Kuhl, auth

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Tags: Digital Transformation

Samsonite and TUMI: Transforming Retail and E-Commerce
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August 09, 2019
How do established brands like Samsonite and Tumi plan their digital and ecommerce strategy? Senior executive, Charlie Cole, shares his ecommerce strategy for 2019 and 2020 in this exciting CXO executive interview.
Charlie Cole joined TUMI in 2015 as the company’s (CDO) Chief Digital Officer. In t

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Tags: Digital Transformation

Growing Revenue with Customer Experience
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August 02, 2019
Marketing and sales operations can improve the buyer experience to increase revenue. When sales and marketing alignment around the entire buyer experience cycle exists, then revenue will naturally grow. Of course, the entire marketing and sales funnel benefits when the organization connects revenue

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Tags: Digital Transformation

Workforce Development, AI, and the Future of Work
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July 30, 2019
Workforce development has changed dramatically over the last few years. Challenges on how to tackle the future of work and related ethical issues abound. For example, how should companies help older workers transition to new ways of doing their jobs? How can they address the needs of a new generati

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Tags: Digital Transformation

Using Data Science to Detect Disinformation
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July 26, 2019
Disinformation presents numerous challenges to business and society. We explore strategies for using data science to uncover patterns and reveal disinformation campaigns. We hear so much about disinformation, but do we even know what disinformation is? What's the connection between disinformation

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Tags: Digital Transformation

Customer Success and the Future of Contact Centers
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July 19, 2019
Customer success, service, and support are crucial components of customer experience strategy. On this episode, Michael Krigsman explores the future of customer success and contact centers with two of the world's most qualified experts on professional services call center outsourcing.
The guests on

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Tags: Digital Transformation

NetSuite Founder Shares Cloud ERP Success Secrets
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July 16, 2019
As one of the first cloud-based, enterprise software companies, Oracle NetSuite is a pioneer developing cloud ERP and financial management applications. In this video, learn how Evan Goldberg, the founder and Executive Vice President of Oracle NetSuite, works with his team and customers to tailor Ne

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Tags: Digital Transformation

Siemens and Hackrod: Collaborative Design, PLM, and Web 3.0
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July 12, 2019
You will soon see a revolution in design and manufacturing, if Hackrod has anything to do with it. The company has partnered with Siemens PLM and other companies to develop Autonomo, a platform that eases the barriers from bringing manufacturing prototypes from concept to market. 
Hackrod Autonomo

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Tags: Digital Transformation

Customer Experience and the Experience Economy
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July 09, 2019
The last few years have seen a dramatic rise in the importance of customer experience and the experience economy. From viewing potential homes in augmented reality to buying subscription services, consumers today control their customer journey.
This shift in consumer sentiment means that every busin

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Tags: Digital Transformation

Customer Experience in Digital Video Production
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June 28, 2019
We speak about disruption and customer experience on this episode. Grant Petty is the founder and CEO of Blackmagic Design, where he has democratized video equipment and production. If you do video production, ask your video crew. If you're a marketer, ask your video folks. Everybody knows that

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Tags: Digital Transformation

Cognitive Automation and AI in Business
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June 26, 2019
Cognitive technologies such as Artificial Intelligence (AI) offers businesses an incredible opportunity to rethink traditional processes. By automating rote tasks and accelerating standard workflows, companies can free employees to pursue innovation in other capacities.
But are AI and intelligent au

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Tags: Digital Transformation

Cognitive Automation in Pricing, Promotions, and Forecasting
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June 26, 2019
How can a large organization use cognitive automation to innovate crucial business processes? That question faced Saqib Mehmood, Global SVP Business Solutions & Insights, with the Hygiene Home team at RB.
For RB, whose products include Lysol and Mucinex, one of the answers was moving away from prop

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Tags: Digital Transformation

How to Use a Digital Twin and AI to Improve Manufacturing
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June 25, 2019
Combining a digital twin with artificial intelligence (AI) can remove much of the guesswork and expense that comes with manufacturing a product. But what exactly is a digital twin, or virtual replica, and how does it streamline your production process in the real world?
Dr. Norbert Gaus of Siemens C

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Tags: Digital Transformation

Customer Experience at the American Medical Association
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June 21, 2019
The American Medical Association is using digital transformation to increase AMA membership and drive influence on policy issues that are important to physicians. The AMA's Chief Experience Officer, Todd Unger, shares his practical advice on customer experience strategy and market engagement.
During

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Tags: Digital Transformation

AT&T Business: Customer experience and digital transformation (CxOTalk interview)
ZDNet
June 17, 2019
Learn how the Chief Marketing Officer of AT&T Business drives CX with organizational change at this huge company with $37 billion in revenue. He also talks about 5G and the Internet of Things (IoT).

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Tags: Customer Experience, Digital Transformation

Vonage: Building a Brand at Scale
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June 14, 2019
We speak with Rishi Dave, Chief Marketing Officer of Vonage, to learn how to transform marketing to and build a brand at scale. Rishi describes brand building strategies and covers topics such as brand awareness, culture, and the importance of agility to the CMO and marketing organization.
Rishi Dav

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Tags: Digital Transformation

Procurement Management and Transformation at Coca-Cola FEMSA
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May 29, 2019
Procurement management and indirect spend can have a profound impact on an organization's ability to save money and be agile. Jorge Torres Perez, Chief Procurement Officer at Coca-Cola FEMSA, the largest Coca Cola bottling company in the world, shares his procurement and purchasing transformation

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Tags: Digital Transformation

Augmented Reality and IoT in the Enterprise
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May 24, 2019
Augmented reality and the industrial internet of things (IoT) have the power to transform business and manufacturing. The CEO of a large, public company developing these technologies shares a glimpse into the future. 
James (Jim) Heppelmann is the president and chief executive officer (CEO) of PTC,

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Tags: Digital Transformation

Oracle CIO: Cybersecurity and the Board of Directors
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May 20, 2019
As digital security threats increase in complexity and severity, organizations are searching for comprehensive and automated ways to stay safe. Any breach of a company’s digital security could amount to millions of dollars in lost revenue, as well as untold damage to a brand’s reputation. Managi

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Tags: Digital Transformation

Customer Transformation with Cisco Systems Former CIO
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May 17, 2019
Customer transformation means looking beyond technology into culture, talent, and information sharing. We speak with the former Chief Information Officer of Cisco Systems to explore business transformation at scale.
Bio of Guillermo Diaz, Jr.
Guillermo Diaz, Jr., is responsible for Cisco's global I

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Tags: Digital Transformation

Johnson & Johnson Creates an Intelligent Supply Chain
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May 16, 2019
These days, there's nothing simple about supply and demand. With goods being manufactured all over the world, and customers expecting a very personal experience when they purchase goods and services, the idea of an intelligent, efficient supply chain becomes an increasingly vital part of doing busin

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Tags: Digital Transformation

Praxair CIO Manages Digital (and Physical) Security
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May 13, 2019
When you think of cybersecurity defense you don’t often associate it with corporate culture. At Praxair, a $12 billion industrial gas company, the two are closely linked. Because of the dangerous work its employees undertake each day handling active and inert gasses, Praxair has a no-nonsense safe

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Tags: Digital Transformation

Andy Mendelsohn: Oracle and The Autonomous Database
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May 06, 2019
Over the past two decades, automation and cloud computing have helped revamp the ways in which databases are built, maintained, and sold. Businesses are now more reliant on vendors to administer and simplify the most basic system processes, such as patching, upgrading, and performance moderation. Ho

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Tags: Digital Transformation

Customer Relationships for the Experience Economy
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May 03, 2019
Our experience economy demands customer relationships based on the right business models and processes. Two Wharton School professors share their research on developing and keeping strong customer relationships. This topic goes beyond marketing alone into the core of management, customer service, an

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Tags: Digital Transformation

5 tips: Become a transformational CIO
ZDNet
April 29, 2019
A top CIO shares crucial points of advice on how to thrive as a technology-focused business leader.

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Tags: Digital Transformation

Zoho CEO: Building an Enterprise Software Suite
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April 26, 2019
Zoho has become a recognizable alternative to companies such as Salesforce.com. Learn how Zoho's CEO built this enterprise software suite without venture capital funding.
Sridhar Vembu is the co-founder and CEO of Zoho Corp. He is known for his unconventional choices. Sridhar started a product compa

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Tags: Digital Transformation

Steven Goldbach: Collaboration, Innovation and Detonation
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April 23, 2019
For far too long, organizations averse to risk have stifled innovation. By incentivizing employees to behave in a risk-averse manner, businesses have limited opportunity and counterintuitively set themselves up for failure. Those businesses that have encouraged risk, new modes of thought, and novel

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Tags: Digital Transformation

Smart Cities, Ecosystems, and Financial Inclusion
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April 19, 2019
Technology has the power to transform cities around the world. Industry analyst, Michael Krigsman, talks with Mastercard's Miguel Gamiño, Jr. about opportunities to improve the lives of citizens everywhere. 
Miguel Gamiño, Jr. Biography
Miguel Gamiño Jr. Joined Mastercard as Executive Vice Pr

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Tags: Digital Transformation

AT&T CMO Mo Katibeh: Future of Enterprise Communications
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April 12, 2019
With 5G and the Internet of Things (IoT) about to explode in the enterprise, what does the future of communications hold for business? Learn more from Mo Katibeh, the President and Chief Marketing Officer of AT&T Business. He discusses digital experiences, marketing strategy, customer experience, a

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Tags: Digital Transformation

Emerging Technologies 2019: Future of AI with Amy Webb
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April 05, 2019
What should business people know about artificial intelligence and other emerging technology trends in 2019? Quantitative futurist and author, Amy Webb, shares her research with Michael Krigsman and CxOTalk.
Amy Webb Biography
Amy Webb is a quantitative futurist and professor of strategic foresigh

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Tags: Digital Transformation

CIO The Transformational Chief Information Officer
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April 01, 2019
As the CIO role goes beyond transactions and even digital what does it mean for the Chief Information Officer to be a transformational leader Industry analyst Michael Krigsman explores this topic with innovative and outspoken CIO Jay Ferro

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Tags: Digital Transformation, Digital Disruption, Innovation

Oracle talks customer experience at Modern CX 2019
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March 25, 2019
At its Modern Customer Experience event in Las Vegas Oracle showcased products and services on this important topic This article explains the basics of customer experience what it is and how to get there

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Tags: Customer Experience, Digital Transformation

Customer Experience A CMO Perspective
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March 25, 2019
What is customer experience why is it important and how can we create it A seasoned Chief Marketing Officer explains what you need to know and shares lessons from her experiencePernille Bruun-Jensen is the Chief Marketing Officer CMO of GoHealth Urgent Care the national leader in patient-dr

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Tags: Customer Experience, Digital Transformation

Brand Building Emotion in the Digital Transformation Era
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March 20, 2019
How do you build a brand in this era of digital transformation With myriad different experiences and interactions through B2B and countless customer touchpoints its more important than ever to make an emotional connection Carla Hendra chief executive at Ogilvy Consulting explains

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Tags: Customer Experience, Digital Transformation

CEO view Digital transformation at Siemens USA CxOTalk interview
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March 18, 2019
The CEO of a company with 23 billion in revenue and 50000 employees talks about innovation culture data customer relationships business models IT vs OT and more Barbara Humpton is a strong and powerful leader who offers practical advice and lessons for every manager Watch the video and re

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Tags: Digital Transformation

CEO view Digital transformation at Siemens USA CxOTalk interview
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March 18, 2019
The CEO of a company with 23 billion in revenue and 50000 employees talks about innovation culture data customer relationships business models IT vs OT and more Barbara Humpton is a strong and powerful leader who offers practical advice and lessons for every manager Watch the video and re

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Tags: Digital Transformation

CMO Playbook Marketing Strategies and Tactics
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March 18, 2019
Although marketing theory is useful the real comes in marketing tactics and execution We talk with two seasoned CMOs to learn marketing strategy and tactics that deliver results

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Tags: Marketing

Vint Cerf Interview Future of the Internet with David Bray People-Centered Internet
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March 11, 2019
The Internet is among the most profound achievements in human history We talk with Vint Cerf the co-inventor of TCPIP one of the foundational protocols on which the entire Internet relies and David Bray an important thinker on policy and change agents

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Tags: IoT

Siemens USA CEO on Digital Transformation
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March 05, 2019
How does a company with 24 billion of revenue adapt transform and change The CEO of Siemens USA shares her experience with the digital transformation of this very large organization Barbara Humpton is CEO of Siemens USA where she guides the companys strategy and engagement in serving the co

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Tags: Digital Transformation

SAP marketing The culture journey from on-premise to cloud CXOTalk interview
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February 28, 2019
SAPs executive vice president of marketing and communications Nick Tzitzon explains how this company of 96000 employees drives change across the organization Its an inside look at the real challenges and opportunities of running a large company with lessons for managers in every department

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Tags: Digital Transformation, Marketing

SAP marketing The culture journey from on-premise to cloud CXOTalk interview
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February 28, 2019
SAPs executive vice president of marketing and communications Nick Tzitzon explains how this company of 96000 employees drives change across the organization Its an inside look at the real challenges and opportunities of running a large company with lessons for managers in every department

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Tags: Digital Transformation, Marketing

Digital transformation and the industrial internet of things at energy giant ABB CxOTalk interview
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February 25, 2019
Transformation re-thinking business models and changing culture are complex especially in a large organization Learn how one of the worlds largest infrastructure suppliers brought on a Chief Digital Officer to drive change across the organization

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Tags: Digital Transformation

Digital transformation and the industrial internet of things at energy giant ABB CxOTalk interview
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February 25, 2019
Transformation re-thinking business models and changing culture are complex especially in a large organization Learn how one of the worlds largest infrastructure suppliers brought on a Chief Digital Officer to drive change across the organization

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How to Write a Business Book with Josh Bernoff Without Bullshit
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February 22, 2019
Writing a business book is hard from deciding on the topic to creating logic story and case studies A best-selling author and ghost writer Josh Bernoff shares his advice on how to plan write and sell a business book

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Women in tech Two prominent female security experts speak out CxOTalk interview
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February 18, 2019
The importance of cybersecurity has elevated the crucial role of Chief Information Security Officers But how can we get more women into the profession Two top leaders share the answers

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Women in tech Two prominent female security experts speak out CxOTalk interview
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February 18, 2019
The importance of cybersecurity has elevated the crucial role of Chief Information Security Officers But how can we get more women into the profession Two top leaders share the answers

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Chief Information Security Officer Role - Female CISOs on Women in Tech
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February 18, 2019
Two top Chief Information Security Officers explore key topics on cyber-security Industry Analyst Michael Krigsman speaks with two female experts Tammy Moskites and Jo Stewart-Rattray in this male-dominated field

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Enterprise Social Media Strategy and Influencer Marketing with Evan Kirstel
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February 14, 2019
Enterprise social media strategy and influencer marketing are crucial topics in digital marketing for 2019 Enterprise industry analyst talks with well-known enterprise social media strategist and influencer about these topics

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Drug Discovery and AI with Alex Zhavoronkov CEO Insilico Medicine
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February 11, 2019
Artificial intelligence offers the promise of better health faster drug discovery and testing to create improved medical outcomes for patients We talk with a world expert on using AI in life sciences to discover and develop drugs faster and less expensively

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Managing Teams for Data Science Analytics and AI
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February 04, 2019
For senior leaders managing data science is crucial to gain the most benefit from investments in AI and data analytics Effective management involves people culture technology and process In this episode of CXOTalk industry analyst Michael Krigsman interviews a top data scientist and busines

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Iterative development and minimum viable products help non-profits succeed
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January 31, 2019
Social impact organizations can learn from Silicon Valley to overcome their unique challenges and gain traction in the market A new book explains how to get it done Watch the video and read the text

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Powerful Storytelling and Communications for Business
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January 29, 2019
Storytelling is a crucial skill for business But how can we create a story arc and narrative to our advantage Well-known documentary filmmaker David Hoffman shares his knowledge on how to create powerful stories

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Adversarial AI Cybersecurity battles are coming
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January 28, 2019
One of the worlds foremost experts in building AI systems to detect malware explains offensive AI and the mathematical models he develops to protect against cyber attacks

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Adversarial AI Cybersecurity battles are coming
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January 28, 2019
One of the worlds foremost experts in building AI systems to detect malware explains offensive AI and the mathematical models he develops to protect against cyber attacks

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Zoom CEO strives for sustainable customer happiness
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January 22, 2019
A top Silicon Valley leader explains how to build a company based on customer experience Lessons include hiring culture and placing customer satisfaction before higher profits

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Stuart McClure CEO Cylance - Cybersecurity Secrets CxOTalk
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January 21, 2019
How do hackers think and what can you do to protect your organization Author and CEO of Cylance Stuart McClure explains it all on this episode of CXOTalk

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Futurist David Shrier MIT Media Lab
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January 07, 2019
The future of cybersecurity rests on AI and machine learning A prominent futurist author and entrepreneur explains what you need to know David Shrier is a globally recognized authority on digital identity and financial innovation He is the founder and CEO of Distilled Analytics a machine learn

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Defense contractor IT must embrace radical transparency and culture change
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January 03, 2019
A senior executive from the Fortune 500 company L3 Technologies explains how to use data to change corporate culture and innovate Be inspired by her practical advice

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Defense contractor IT must embrace radical transparency and culture change
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January 03, 2019
A senior executive from the Fortune 500 company L3 Technologies explains how to use data to change corporate culture and innovate Be inspired by her practical advice

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Conversational AI goes mainstream at Capital One bank
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December 31, 2018
One of the worlds largest banks explains how it uses natural language processing and intelligent assistants to improve customer service on the web and mobile Read this insider glimpse into the future of banking and user interfaces

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Cybersecurity CISO Secrets
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December 25, 2018
Two top Chief Information Security Officers explore key topics on cyber-security Industry Analyst Michael Krigsman speaks with two female experts in this male-dominated fieldTammy Moskites is a Managing Director and Senior Security Executive at Accenture She has 30 years of experience with ex

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CIO case study Customer experience and digital transformation
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December 24, 2018
The Chief Information Officer of semiconductor manufacturing company MAXIM Integrated explains his role in helping change how the company interacts with customers Its an informative look at the modern CIO role

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CIO case study Customer experience and digital transformation
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December 24, 2018
The Chief Information Officer of semiconductor manufacturing company MAXIM Integrated explains his role in helping change how the company interacts with customers Its an informative look at the modern CIO role

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Practical CIO Agility speed and business alignment
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December 17, 2018
Two experienced chief information officers explain how to balance the competing goals of innovation speed cost reduction while maintaining operational stability and security Watch the video or download the podcast

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Practical CIO Agility speed and business alignment
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December 17, 2018
Two experienced chief information officers explain how to balance the competing goals of innovation speed cost reduction while maintaining operational stability and security Watch the video or download the podcast

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Customer Experience with Eric Yuan CEO Zoom
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December 17, 2018
The CEO of Zoom Communications shares his imperative to create customer happiness

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Digital Transformation User Experience and Design
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December 13, 2018
What are the basic principles of user experience and how are they changing with digital transformation Scott Belsky executive vice president and chief product officer at Adobe tells CXOTalk how the company keeps its creative tools simple and modernized at the same time making them more accessibl

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CIO Playbook Customer Experience and Digital Transformation
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December 10, 2018
How is the role of a CIO changing with digital transformation and customer experience Massimo Rapparini chief information officer at Logitech tells CXOTalk how the company known for webcams mice keyboards speakers and headsets has expanded into products for wireless music and eSports gamers a

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AI Ethics and the Future of Work
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December 03, 2018
As artificial intelligence grows in importance how should we address the impact of AI ethics on the future of work This question has profound implications for organizations in the private sector and the government Our guests on this episode are uniquely qualified to discuss this topic from multip

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Nokia reinvented Decline resurrection and how CEOs get trapped
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November 26, 2018
The Chairman of Nokia explains how the iPhone and Android disrupted this iconic mobile phone company and what they did to survive He also shares the inside story of negotiating with Steve Ballmer to sell the company to Microsoft Its a crucial tale for anyone interested in transformation

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Nokia reinvented Decline resurrection and how CEOs get trapped
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November 26, 2018
The Chairman of Nokia explains how the iPhone and Android disrupted this iconic mobile phone company and what they did to survive He also shares the inside story of negotiating with Steve Ballmer to sell the company to Microsoft Its a crucial tale for anyone interested in transformation

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Data Center Innovation and Customer Experience with Lenovo
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November 22, 2018
Digital transformation in data centers Kirk Skaugen president of the Lenovo Data Center Group tells CXOTalk how the brand best known for PC Motorola and IBM products is shifting to a customer-centric data center business with a focus on innovation

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Tags: Digital Transformation, Innovation, Data Center

Lean impact How to apply lean startup principles to non-profits for social good
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November 19, 2018
An author and practitioner explains how to apply minimum viable products and iterative development to social impact Every modern non-profit must learn to adapt these techniques to be efficient save money and ensure that every dollar spent creates the greatest impact possible

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Lean impact How to apply lean startup principles to non-profits for social good
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November 19, 2018
An author and practitioner explains how to apply minimum viable products and iterative development to social impact Every modern non-profit must learn to adapt these techniques to be efficient save money and ensure that every dollar spent creates the greatest impact possible

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The Change Makers Playbook with Amy Radin
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November 19, 2018
Innovation means converting the intention to change intention into action and outcomes Despite the importance of change agents however many organizations struggle to develop the skills required to embrace change This episode presents a Change Makers Playbook with Amy Radin author of this impor

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AI How Artificial Intelligence can Speak to Customers
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November 14, 2018
How can artificial intelligence interact with customers using natural language to improve customer service Ken Dodelin vice president of conversational AI products at Capital One tells CXOTalk how the bank uses AI products like Eno Alexa and Cortana to help with accounts bills and other client

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Health Insurance Changing Healthcare with Aetna
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November 10, 2018
Why is health insurance so confusing What are the best ways to save on healthcare David Edelman Chief Marketing Officer at Aetna tells CXOTalk how the health insurance company is changing its focus to meet individual needs simplify the process and help people live healthier lives

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Data Science and Deep Learning in Healthcare and Astrophysics
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November 06, 2018
What are common threads between data science in healthcare insurance and astrophysics CXOTalk speaks with a unique scientist with deep learning expertise in both fields

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Culture Change Digital Transformation in Marketing Communications
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October 31, 2018
Culture change is as much a part of digital transformation as technology itself Nick Tzitzon EVP of Marketing and Communications for SAP speaks with CXOTalk about how marketing and communications are needed to reach both employees and customers

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Nokia Lessons in Business Transformation and Disruption
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October 30, 2018
Risto Siilasmaa tells an extraordinary story As Chairman of Nokia he has seen the company transform from being a household name in mobile handsets to completely changing its business and model Ristos book titled Transforming Nokia explains what happened and shares lessons from his personal e

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Vodafone exec talks 5G autonomous vehicles virtual surgery security and more
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October 29, 2018
A top executive at Vodafone shares the future of telecom and explains how innovative enterprises are building new applications to use the high bandwidth and low latency of 5G networks that will be available soon

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Vodafone exec talks 5G autonomous vehicles virtual surgery security and more
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October 29, 2018
A top executive at Vodafone shares the future of telecom and explains how innovative enterprises are building new applications to use the high bandwidth and low latency of 5G networks that will be available soon

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Empowering Social Impact with Lean Principles
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October 28, 2018
Can we apply approaches from the lean startup movement to create social change faster and more effectively than ever before Author and innovation executive Ann Mei Chang wrote a book explaining how to use lean principles to drive exponential change

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San Jose Sharks Fan experience community and technology but dont call it digital transformation
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October 22, 2018
Go behind the scenes with the president of an NHL hockey to learn about customer experience and why building community is crucial He also explains whats wrong with the term digital transformation and how to create genuine fan relationships Watch the video and listen to the podcast

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San Jose Sharks Fan experience community and technology but dont call it digital transformation
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October 22, 2018
Go behind the scenes with the president of an NHL hockey to learn about customer experience and why building community is crucial He also explains whats wrong with the term digital transformation and how to create genuine fan relationships Watch the video and listen to the podcast

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Industrial Internet of Things with ABB
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October 15, 2018
The industrial internet of things IIoT is an important source of data for digital transformation What is IIoT and how can we capture and use that data Industry analyst and CXOTalk host Michael Krigsman speaks with Guido Jouret the Chief Digital Officer of ABB about this topicGuido Jouret h

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Future of Work ADP on Data Technology Job Trends
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October 11, 2018
What is the future of work Stuart Sackman chief information officer and chief technology officer at ADP tells CXOTalk how data is helping employees manage their careers better with new technology different skills and work-life integration as well as enabling other companies to manage their

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Future of Telecom with Vodafone
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October 08, 2018
How is the telecom industry transforming and how will new technologies such as 5G affect our world CXOTalk speaks with a top telecom leader to glimpse the future and digital transformation of this important industryOur guest is Andrew Morawski who is President of the Americas region as well as

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Digital Transformation Energy Technology and IT
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October 05, 2018
How is digital transformation affecting the energy industry Herv Coureil chief digital officer at Schneider Electric tells CXOTalk how the global company makes energy safe efficient and sustainable for customers using IoT AI and digital services

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Disruption in Sports with San Jose Sharks
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October 02, 2018
What does digital disruption mean for sports and how do teams turn fans into customers CXOTalk explores these topics with Jonathan Becher who is president of Sharks Sports Entertainment the parent organization of the NHLs San Jose Sharks hockey team and three ice sport facilities in Silicon

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Mission impossible Can you regain access after Twitter lockout
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September 30, 2018
If your Twitter is hacked it could be gone permanently and Twitter may not help Here is one users sad story and how you can protect yourself

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Mission impossible Can you regain access after Twitter lockout
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September 30, 2018
If your Twitter is hacked it could be gone permanently and Twitter may not help Here is one users sad story and how you can protect yourself

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Apple vs Samsung phones We compare the Galaxy S series and the iPhone XS
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September 26, 2018
Should you buy the latest Apple or Samsung device And which size This guide breaks down the factors that matter most to business buyers and consumers alike

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Apple vs Samsung phones We compare the Galaxy S series and the iPhone XS
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September 26, 2018
Should you buy the latest Apple or Samsung device And which size This guide breaks down the factors that matter most to business buyers and consumers alike

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CIO Strategy Workshop
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September 23, 2018
Modern IT strategy requires the CIO to be both technologist and business expert On this episode of CXOTalk we bring a book author and IT strategist together with a practicing CIO in healthcareChristopher Houser is the Chief Information Officer at Signature HealthCARE a 11B organization with

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Agile and Digital Transformation
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September 10, 2018
The modern CIO mandate includes maintaining operational stability while driving change through innovation Industry analyst and CXOTalk host Michael Krigsman speaks with CIO and author Fin Goulding about leading successful transformation in established organizations

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Nuclear Waste Disposal - Startup Innovation
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August 30, 2018
Nuclear waste disposal remains a problem across the US On this episode CXOTalk host Michael Krigsman talks with the two founders of a small company that wants to solve this problem and sell to only one customer -- the federal government

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Health tech AI APIs and data interoperability
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August 28, 2018
A prominent leader in medical innovation discusses how technology can change the healthcare system He offers a unique enterprise view of the complexity and challenges of fixing our health system

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Health tech AI APIs and data interoperability
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August 28, 2018
A prominent leader in medical innovation discusses how technology can change the healthcare system He offers a unique enterprise view of the complexity and challenges of fixing our health system

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AI impact Rethinking education and job training
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August 27, 2018
Business executives must consider the impact of AI on society jobs and how it will affect their workforce On this episode of CXOTalk two prominent leaders discuss workforce re-training and education offering advice to business

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AI impact Rethinking education and job training
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August 27, 2018
Business executives must consider the impact of AI on society jobs and how it will affect their workforce On this episode of CXOTalk two prominent leaders discuss workforce re-training and education offering advice to business

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AI House of Lords Report
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August 20, 2018
The power of artificial intelligence creates opportunities and risks that public policy must eventually address Industry analyst and CXOTalk host Michael Krigsman speaks with two experts to explore the UK Parliaments House of Lords AI reportTimothy Francis Clement-Jones Baron Clement-Jones

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AI The Alpha Trend
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August 16, 2018
AI is one of the most profound technologies of our time with practical implications for business society politics economics governance customer experience and even ethicsIn this video interview industry analyst Michael Krigsman speaks with Accentures Chief Innovation and Technology O

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AI Jobs Education Training
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August 13, 2018
Artificial intelligence will have a profound impact on jobs education and worker retraining Industry analyst and CXOTalk host Michael Krigsman explores this crucial issue with two experts during an informative and important episodeShirley Malcom is Head of Education and Human Resources HR

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Data Protection and Governance
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July 30, 2018
With the growth of consumer and enterprise data the need for transparency and data protection has increased dramatically Watch industry analyst and CXOTalk host Michael Krigsman explore this crucial topic with Mike Palmer the Executive Vice President and Chief Product Officer at Veritas

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Customer Experience and Innovation
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July 25, 2018
What is the link between innovation and customer experience Industry analyst and CXOTalk host Michael Krigsman explores this topic with the Global Chief Innovation Officer at EYJeff Wong is responsible for Innovation at EY where his role is to challenge everything from the way EY operates

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US Navy Asst Secretary James Hondo Geurts and David Bray - Agility at Scale
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July 18, 2018
How can the government innovate at scale while remaining agile and cost-effective CXOTalk host Michael Krigsman speaks with two prominent leaders to explore this important questionMr Jim Geurts was sworn in as Assistant Secretary of the Navy for Research Development Acquisition ASN RD

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Artificial General Intelligence AI Machine Learning and Blockchain with Peter Voss
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July 01, 2018
How do AI blockchain trust and smart machines intersect For this exciting episode of CXOTalk industry analyst Michael Krigsman speaks with serial entrepreneur and inventor Peter VossPeter started out in electronics engineering but quickly moved into software After developing a compre

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Data Scientists in Finance and Media - Anthony Scriffignano Dun and Bradstreet and Matthew Marolda Legendary Entertainment
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June 25, 2018
Data science has useful applications in financial services and the entertainment industry Matthew Marolda Chief Analytics Officer at Legendary Entertainment and Dr Anthony Scriffignano Chief Data Scientist at Dun Bradstreet tell CXOTalk about the core techniques of data science its common e

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Digital Transformation and IBM Global Business Services with Mark Foster
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June 18, 2018
IBM Global Business Services is one of the largest business and technology consulting firms in the world their reach touches organizations across many industries undergoing digital transformation In this episode CXOTalk host and industry analyst Michael Krigsman speaks with Mark Foster the hea

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Digital Transformation and Otis Elevator
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June 11, 2018
Otis Elevator was founded in 1853 and has revenue of 12 billion CXOTalk host Michael Krigsman speaks the Chief Information of Otis Marcus Galafassi about the modern technology shaping this well-known brandMarcus Galafassi was appointed Vice President Information Technology Chief Inform

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Lenovo Global CIO - Digital Transformation at Global Scale
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June 02, 2018
What is business transformation Arthur Hu CIO for Lenovo Group speaks with CXOTalk about embedding technology in businesses shadow IT and managing the balance of high uncertainty and high likelihood of changeAs the Chief Information Officer for Lenovo Group Hu is responsible for the overa

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Customer Experience and Customer Service at Pinterest
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May 21, 2018
How does a company like Pinterest ensure that site viewers brands sponsors and pinners have a great experience Michael Krigsman industry analyst and host of CXOTalk speaks with Dutta Satadip the Head of Global Customer Operations at Pinterest about customer successDutta is responsible

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CIO Gender Diversity with Deloitte and Fox Network Group
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May 14, 2018
Although women are gaining ground in information technology the Chief Information Officer role in IT is still a male-dominated position For this special episode of CXOTalk industry analyst Michael Krigsman speaks with two experienced IT leaders The conversation explores Deloittes recent report

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Facebook and Social Media Advertising and Promotion for Business with Dennis Yu BlitzMetrics
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May 07, 2018
How does Facebook really work and what are the social networks implications for business executives BlitzMetrics Logan Young and Dennis Yu tell CXOTalk about the inner secrets of Facebook and why it was the tool of choice for Russians attempting to interfere in the 2016 US election

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Practical CIO Advice for Managing Change
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May 01, 2018
Chief Information Officers today face a variety of complex strategic challenges that go far beyond technology into managing business disruption and change On this episode of CXOTalk industry analyst Michael Krigsman speaks with a three-time CIO and author to explore essential topics that are imp

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Enterprise Software and Cloud Computing with Dave Kellogg Host Analytics and David Dobrin Enterprise Irregulars
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April 23, 2018
Whats going today in enterprise software and cloud computing Two members of the Enterprise Irregulars an elite group of enterprise software analysts and executives share their thoughts on the state of enterprise applications and cloud todayDave Kellogg is an experienced enterprise software

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Innovation in Healthcare Dr Rasu Shrestha Chief Innovation Officer University of Pittsburgh Medical Center
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April 16, 2018
There are opportunities for innovation in healthcare but how can hospitals and doctors balance patient focus against economic considerations Dr Rasu B Shrestha chief innovation officer at the University of Pittsburgh Medical Center tells CXOTalk why we need digital transformation in healthcare

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The Enterprise CMO Chief Marketing Officer Guidance with Diana OBrian - Deloitte
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April 09, 2018
What is the future of enterprise marketing and the CMO role Diana OBrien CMO at Deloitte tells CXOTalk about changes in how large organizations approach marketing today special challenges in marketing services and trends like personalizationOBrien is Chief Marketing Officer for Deloi

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Transformation Advice for Chief Information Officers CIOs
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April 02, 2018
What is the optimal role for a CIO today and how can they add value to organizations Isaac Sacolick tells CXOTalk about his years of experience as a Chief Information Officer offering advice and insight for future CIOs and where they should innovate today

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Digital Transformation in Retail Innovation Changes
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March 27, 2018
How is the retail industry changing Dana Randall head of innovation at Tapestry speaks with CXOTalk and guest co-host Brian Solis about digital transformation in retail businesses The company which includes the brands Coach and Kate Spade is rethinking traditional sales and adapting to shifts

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Tags: Digital Transformation, Innovation, Retail

Virtual Reality in Surgery and Medical Education
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March 19, 2018
Technologies such as virtual reality and distance medicine are changing healthcare delivery and medical education Industry analyst Michael Krigsman speaks with a medical technology and innovation pioneer on this special episode of CXOTalkProfessor Shafi Ahmed is a multi award winning surgeon

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Innovation in Retail at Neiman Marcus Digital Transformation
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March 14, 2018
Technology innovation is driving change and transformation in retail On this episode CXOTalk host Michael Krigsman talks with Scott Emmons founder and head of the Innovation Lab at major retailer Neiman Marcus Top digital transformation analyst and expert Brian Solis is guest co-host on this s

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Tags: Retail

Digital Transformation at a 200-Year Old Insurance Company
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March 05, 2018
How is the insurance industry changing Dr Alexander Bockelmann Group CIO Chief Digital Officer and Board Member of UNIQA shares with CXOTalk about digital transformation in a large company including phases of innovation and opportunities and challenges in a digital organization

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Tags: Digital Transformation, Innovation, InsurTech

Data science, Analytics, and AI in Hollywood (CXOTalk Episode #276)
LinkedIn
February 28, 2018
Data science and related disciplines, such as artificial intelligence and machine learning, have become table stakes in almost all areas of software. From marketing to customer service and beyond, data and analytics are changing existing enterprise processes and enabling new ones.

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Tags: Analytics, AI

Digital Transformation with Aaron Levie CEO Box
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February 26, 2018
Aaron Levie CEO and Chief Magician at Box tells CXOTalk about digital transformation in cloud computing and the impact of technology on the enterprise What do customers want And how does the public company maintain its pace of innovation from its startup daysLevie is chief executive o

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Industrial Drones with Kespry
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February 20, 2018
Drones are amazing and have many applications in business and industry CXOTalk host Michael Krigsman talks with the CEO of a premier industrial drone company exploring the technology and business applicationsGeorge Mathew is CEO of Kespry which offers a cloud-based platform for industrial d

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Moneyball for Movies Data and Analytics at Legendary Entertainment
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February 15, 2018
The movie industry has adopted moneyball techniques based on data and analytics to drive box office success Join CXOTalk host Michael Krigsman in conversation with analytics pioneer Matthew Marolda to explore how Legendary Entertainment uses analytics to drive box office successMatt Maro

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Data Science Pharma and Healthcare
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February 07, 2018
Data artificial intelligence and machine learning are having a profound influence on healthcare drug discovery and personalized medicine On this episode CXOTalk host Michael Krigsman talks with two data experts innovating in healthcare with dataMilind Kamkolkar is the CDO of Sanofi a co

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Demystifying Data Science
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January 28, 2018
What is data science and how can we use it in business most effectively Data science is not about the latest shiny tools but understanding business problems and data Industry analyst Michael Krigsman the host of CXOTalk speaks with one of the worlds foremost data scientists to explore this exc

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Digital Transformation in Automotive Retail
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January 25, 2018
Technology and changing customer expectations are transforming the automobile buying experience from purchase to service Industry analyst and CXOTalk host Michael Krigsman talks with a top technology executive at Americas largest auto retailerAdam Rasner is head of IT Infrastructure and Ope

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Tags: Digital Transformation, Retail

Innovation in the Energy Industry
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January 22, 2018
Electricity and gas distribution lie at the heart of the energy industry CXOTalk host Michael Krigsman talks with an energy industry leader about digital transformation in this important sector of the economyMs Adriana Karaboutis is Chief Information and Digital Officer of National Grid PLC

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CIO Innovation Playbook
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January 18, 2018
What does CIO innovation mean in 2018 Two top Chief Information Officers share practical strategies and advice for CIO innovation as we enter the year 2018Diana McKenzie is chief information officer CIO at Workday She oversees the companys security and global information technology IT

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Data AI and Algorithms
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January 08, 2018
Myths and hype surround many discussions about artificial intelligence big data and modern algorithms For this episode of CXOTalk host Michael Krigsman talk with two extraordinary experts who bust the myths and offer straight talk on technology as we head into 2018

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AI, Ethics, and the Future Workforce
LinkedIn
January 03, 2018
As I talk with the many extraordinary guests on CXOTalk, an interview discussion forum that brings together the most innovative thinkers in the world, three key business aspects of artificial intelligence have emerged.

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Tags: Analytics, AI

Managing the Human Dimension CXOTalk
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December 25, 2017
December is the cruelest month with apologies to the poet TS Eliot because managing through end-of-year selling budgeting and just plain surviving is hard In episode 268 of CXOTalk host Michael Krigsman speaks with two experts who can help you ease the transition to 2018Minette Norman

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Future of AI - Economics and Employment
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December 20, 2017
Artificial intelligence research Dr Michael Chui partner at the McKinsey Global Institute speaks with CXOTalk about his latest report on AI automation and the impact of technology in the workplaceChui leads McKinseys business and economics research arm in analysis of Big Data Web 20 a

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Comcast Digital Transformation and Innovation
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December 12, 2017
How are cable providers evolving to compete with cord-cutting streaming services and new media Chris Satchell Executive Vice President and Chief Product Officer at Comcast Cable speaks with CXOTalk and guest co-host Brian Solis about digital transformation in the cable TV industrySatchell lea

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GE Digital Transformation of the Global Salesforce
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December 04, 2017
How is one of the largest companies in the world evolving the way it sells Cate Gutowski Vice President Commercial digital THREAD at General Electric speaks with CXOTalk about digital transformation of the global salesforce at General Electric and the changing relationship between sales and I

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Tags: Digital Transformation, Sales

Big Pharma Patient Experience and Innovation
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December 04, 2017
The pharmaceutical industry is evolving to consider customer experience or patient experience in this case as a core dimension when bringing new drugs to market Shifting consumer expectations combined with innovative technologies will have a dramatic impact on drugs and healthcare in the c

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Century 21 CEO on Real Estate Data and Digital Transformation
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November 29, 2017
Digital transformation in real estate Nick Bailey President and CEO at Century 21 tells CXOTalk how the largest real estate brand in the US navigates changing global trends from data-driven competitors in property listings and homes for saleBailey has more than 21 years of industry experienc

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Secret Life of a Digital Media Company
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November 12, 2017
Digital media and publishing is a tough industry with changing business models and competition from large and small players Learn how a seasoned entrepreneur helped create one of the large digital media and publishing brands in the worldDigital media guru Anurag Harsh was recently voted as Link

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Innovation in Healthcare
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November 05, 2017
What is the exponential future of healthcare John Nosta a faculty member at Singularity University speaks with CXOTalk about the changing environment of health care and innovative technology solutions from artificial intelligence to wearables

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Oracle in Focus Industry Analyst Perspectives
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November 05, 2017
What is Oracle and where do its software database and cloud products stand today in relation to cloud technology and big data Three prominent analysts Mike Fauscette chief research officer at G2 Crowd Liz Forrester vice president and primary analyst at Forrester and Neil Ward-Dutton co-f

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US Navy IT Transformation at Scale
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October 30, 2017
What is it like to be an assistant chief information officer CIO in the US Navy Anthony Joyce information and business systems director for the Naval Facilities Engineering Command NAVFAC talks with CXOTalk about information technology at a very large scale including issues challenges op

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Data Science the Insurance Industry
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October 24, 2017
Murli Buluswar former Chief Science Officer at AIG speaks with CXOTalk co-hosts Michael Li CEO of The Data Incubator and Michael Krigsman about data science and innovation in the insurance industry How can insurance and financial services companies adapt and thrive in a world of data and digita

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Tags: Big Data, Digital Transformation, InsurTech

Digital Transformation and Project Management in Civil Engineering Services
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October 15, 2017
How are engineering companies adapting their infrastructure for the largest and most complex projects Brian Swenson Chief Process Officer at HNTB Corporation tells CXOTalk about digital transformation in the large-scale engineering industrySwenson is CPO and Business Lead for HNTBs sales f

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Designing an Artificial Intelligence System with Chetan Dube CEO IPsoft
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October 09, 2017
Designing AI How can you make an artificial intelligence chatbot so sophisticated that it passes the Turing test Chetan Dube CEO of IPsoft speaks with CXOTalk about Amelia and AI product design from a designers perspectiveDube has served as the President and CEO of IPsoft since its incepti

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Digital Marketing - Personalization Data and Best Practices with Robert Tas Mckinsey and Company
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October 01, 2017
How is marketing changing Robert Tas vice president of McKinsey Company tells CXOTalk about digital transformation in the marketing operating system How and why is it changing What should a company do Tas shares practical advice for personalization insights design tech and speed

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Digital Transformation in the Pharma Industry
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September 25, 2017
What does digital transformation mean for drug companies Milind Kamkolkar Chief Data Officer at Sanofi speaks with CXOTalk co-hosts Richie Etwaru and Michael Krigsman about innovation and changes in the pharmaceutical industrySanofi is a company focused on empowering lives through human health

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Digital Transformation at National Public Radio - NPR
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September 18, 2017
Digital transformation in radio How does NPR adapt in a world with internet radio podcasts music streaming services and other audio content Thomas Hjelm Chief Digital Officer of National Public Radio tells CXOTalk about how NPR faces new challenges such as increased competition and changes i

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Data and Analytics in Law Enforcement at the Office of the Inspector General
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September 10, 2017
How does law enforcement use data to prevent fraud Kelly Tshibaka Chief Data Officer of the US Postal Service Office of Inspector General and Caryl Brzymialkiewicz Assistant Inspector General Chief Data Officer at US Department of Health and Human Services Office of Inspector General spea

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Exponential Technology and Public Policy
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August 28, 2017
What is exponential technology and how is it changing the world Georgetown Universitys Dr Elizabeth Libbie Prescott and Harvards Dr David A Bray tell Michael Krigsman of CXOTalk about rapid changes in exponential technology its implications on public service and public policy an

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Digital Transformation IT and Customer Experience
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August 26, 2017
How is the relationship between IT and its customers changing HPs Gwen Becknell and digital transformation influencer Tamara McCleary tell Michael Krigsman of CXOTalk about digital transformation in information technology Becknell is Senior Director of End-User Experience Services within Infras

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Mobile Computing with NYU and Microsoft
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August 26, 2017
What is the future of mobile computing Microsofts Kevin Henrikson and NYU Professor Anindya Ghose tell Michael Krigsman of CXOTALK about why mobile products are increasingly important how theyre changing and what issues lie ahead Henrikson offers insight on what its like to develop mobil

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CIO Transformation and Digital Disruption
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August 09, 2017
As organizations modernize their technology and move into the digital transformation era IT has become a strategic force for competitive survival Yet updating core legacy systems and retraining staff while building highly competitive new digital products and services is a tough balancing act that

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Marketing Technololgy - The Changing Landscape of Tools and Software
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August 08, 2017
What is marketing technology and how is it changing Scott Brinker co-founder president and CTO of ion interactive tells Michael Krigsman of CXOTalk about the changing landscape of post-click marketing and conversion optimizationBrinker one of the most influential voices in marketing technolo

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Royal Caribbean AI and Digital Transformation
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July 31, 2017
Digital transformation is affecting businesses everywhere even floating cities in the middle of the ocean Sol Rashidi Chief Data and Cognitive Officer at Royal Caribbean tells industry analyst Michael Krigsman at CXOTalk how the cruise line is changing how data and AI are shaping travel

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How to Build the AI Business Case
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July 24, 2017
Artificial intelligence can make companies dramatically more efficient but investing in the technology can come with risks and complications Tiger Tyagarajan CEO of Genpact tells Michael Krigsman of CXOTalk about the best strategies for buying AI to improve your business

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Digital Transformation and Smart Cities
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July 21, 2017
Todays cities are more technology driven than ever yet their digital transformation is only just beginning By 2050 over 70 of us will live in cities that must do more for their citizens than ever before But are our cities ready Today civic institutions face challenges such as aging infrast

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Secret Life of Data Centers
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July 18, 2017
Data centers are the heart of our our data- and cloud-based world On this episode we explore data centers and innovation with a true industry leader Kim Stevenson is Senior Vice President and General Manager of Data Center Infrastructure at Lenovo

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Tags: Cloud, Digital Transformation, Data Center

Digital Transformation and Innovation in Higher Education
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July 14, 2017
Education is undergoing a transformation unlike any that it has undergone in recent memory The rise of digital education along with a host of shifting expectations by students is demanding new ways of delivering learning Higher education must also provide new digital methods to serve to a wide-ran

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Exponential Energy Technology and Policy
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July 12, 2017
Energy is a crucial part of modern life This episode examines the impact of exponential technologies on energy and power for the future along with the public policy implications Join our great guests for an exciting show

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Workday Women in Tech
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July 08, 2017
Workday is an important player in the enterprise SaaS market with consistently high customer satisfaction scores and recognition for being a great place to work Workday also holds the distinction of have four female C-level executives On this episode we speak with all four these execs discussing

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Ford Automotive Industry in Transition
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June 29, 2017
The automotive industry is undergoing dramatic change based on ACE -- autonomous connected electrified vehicles that rely on large datasets to power on-demand mobility services This episode brings together three top experts to examine the near-term future of vehicles and the auto industry

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Yahoo CIO Rethinking Information Technology
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June 24, 2017
The technology industry is changing faster than ever demanding new types of leadership to ensure IT systems meet the sky-high bar that is set across the sector Growing workforce expectations in tech firms combined with modern technologies have pushed even leaders in Silicon Valley to innovate fu

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Secure Computing Lessons from Unisys Chief Trust Officer
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June 19, 2017
Security is on everyones mind today so corporations and the government must consider how to create secure systems while maintaining usability and customer experience For this episode we talk with Tom Patterson Chief Trust Officer at Unisys to learn strategies for secure computing Their operat

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Digital Transformation AI and the Future of Work
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June 16, 2017
What are the implications of technology and new business models on the future of work The impact of technologies such as artificial intelligence and robotics have profound implications for both companies individuals and society At the same time government policy on these issue lags technology a

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SAPs Millennial CIO The Changing Role of IT
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June 08, 2017
The Chief Information Officer role is changing dramatically driven by shifts in expectations from external customers internal clients and business leadership For the CIO this means rethinking relationships with all these groups In this episode we talk with a Millennial CIO to learn from his p

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Digital Transformation Customer Experience and Personalization in Healthcare
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June 05, 2017
Personalization is the future of healthcare New technologies such as artificial intelligence virtual reality blockchain and wearable devices -- all connected in the cloud -- are making possible the democratization of diagnosis medical knowledge and patient care This episode explores the near-

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Data Science at Zillow with Stan Humphries Chief Analytics Officer
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May 20, 2017
Zillow is one of the largest real estate and rental marketplaces in the world with a database of 100 million homes in the US The company pioneered data-driven automated home value estimates with the Zestimate score On this episode we speak with Zillows Chief Analytics Officer and Chief Economi

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Data and Digital Transformation
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May 20, 2017
Digital transformation means business change based on innovative data sources and technology This episodes examines how data predictive analytics and machine learning can power digital transformation and new business models The point is accomplishing real business outcomes that make a difference

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Aetna Digital Transformation in Healthcare
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May 13, 2017
At the disruptive intersection of government healthcare and technology is the health insurance industry David Edelman CMO of Aetna is helping design personalized experiences for customers based on their lifetime health journeys He explains innovation in a stodgy industry facing a volatile mark

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Digital Transformation in Healthcare
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May 10, 2017
Is digital innovation really happening at traditional healthcare players or are so-called healthtech startups really leading the charge As regulated industries finally undergo digital transformation in a major way CXOTALK brings back well-known CIO David Chou to the show for an update on what he

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Influencer Marketing with Video
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May 06, 2017
Marketers today must understand how to create and promote video Our show this week brings together a documentary filmmaker with a top influencer marketing expert to explore the new world of video contentMark Fidelman is the CEO for Fanatics Media a digital Marketing Agency with a focus on B2B a

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Artificial Intelligence and Privacy Engineering
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April 30, 2017
AI machine learning and predictive analytics rely on massive data sets While holding the potential for great benefit to society this explosion of data collection creates privacy and security risks for individuals In this episode one of the worlds foremost privacy engineers explores the broad

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Augmented Reality and Artificial Intelligence
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April 25, 2017
We interact with the digital world through PCs and smartphone screens According to Robert Scoble and Shel Israel renowned authors of the new book The Fourth Transformation thats about to change dramatically as head-mounted virtual interfaces powered by AI will immerse us in digital w

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The Future of Computing with Stephen Wolfram Anthony Scriffignano
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April 15, 2017
Fb shareTwitter ShareLinkedin ShareHow do computers think and how is that changing For a peek into the ethics and governance surrounding tomorrows advanced computing models join us with Anthony Scriffignano Chief Data Scientist from Dun Bradstreet and Stephen Wolfram the creator of th

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CIO Report Cloud First in Financial Services
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April 08, 2017
Historically financial services has lagged other industries in moving to the cloud based on concerns about security and data protection As cloud gains greater acceptance financial services organizations are adopting cloud computing in greater numbers On this episode we talk with one CIO who has

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Cognitive Computing and Digital Transformation
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April 01, 2017
Digital transformation is part of the core strategy for many companies Today however transformation involves not just organizational change but platforms ecosystems and technologies that enable organizations to use data in new ways This episode explores the transition to new business models --

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Disruption in Education with Rick Levin CEO Coursera
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March 25, 2017
Companies like Coursera are changing education dramatically From higher education to vocational and skills training online courses offer high quality instruction at lower cost than ever before On this episode we talk with an online education pioneer to learn about the impact of technology on mod

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Chief Digital Officer Lessons from a Former CIO
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March 18, 2017
With the Chief Information Officer role in transition business expectations of the CIO have also changed In this episode we talk with a seasoned CIO Christian Anschuetz who left that position to become Chief Digital Officer of Underwriters Laboratories The discussion explores the Chief Digital

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Building AI A Software Makers Perspective
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March 13, 2017
Artificial Intelligence is surrounded by marketing hype making it difficult to assess whats real and useful In this episode we talk with a venture capital investor and two software entrepreneurs to learn whats involved with creating products that rely on artificial intelligence and machine lear

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The Social Future of Digital Marketing
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March 04, 2017
Marketings future is digital personal and social Ragy Thomas founded Sprinklr a startup unicorn and social media management system that spans from Facebook to Pinterest and from marketing to customer care Tune in for his insights on how to wrangle social into an effective marketing channel

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Machine Learning and AI An Investment Perspective
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February 25, 2017
Software systems that learn are on the cutting edge of practical AI But whats the market for these mysterious technologies and how will they transform the business economy James Cham a partner in the investment firm Bloomberg Beta explains the machine learning market and how these technolog

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Automation AI and Business with Michael Chui McKinsey and David Bray FCC
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February 18, 2017
Data and automation have the power to transform business and society The impact of data on our lives will be profound as industry and the government make greater use of techniques such as artificial intelligence and machine learning Explore this important topic with two world experts

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The Global Impact of Artificial Intelligence
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February 11, 2017
Artificial intelligence is primed to pervade everyday life from autonomous vehicles to intelligent ads that anticipate your desires How will these shifts vary globally and what do they mean for the future of work life and commerce Two big thinkers share their views Darrell West editor in chi

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Salesforce in Focus The Analyst Perspective
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February 06, 2017
Salesforce is one of the most important SaaS leaders in the digital economy What makes this company significant and can it sustain that leadership position We talk with three top industry analysts to get the inside story on SalesforcecomIn addition to being the author of the best-selling CRM a

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Artificial Intelligence and Public Policy
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February 06, 2017
Will AI make our government smarter and more responsive or is that the last step towards the end of privacy As chief scientist of US Government Accountability Office Tim Persons conceives its vision for advanced data analytics Learn about the promise and challenges around government AI

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NCR From Cash Registers to Omni-Channel Retail
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January 28, 2017
The future of retail is omni-channel identifying and serving the customer from mobile to Web to the sales floor Eli Rosner NCRs SVP and CTO helped build a 37 billion business supplying technology software and services to this fast-changing industry Learn what it takes to continually rein

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Tags: Retail

Reinventing the Digital Workplace at Swiss Re
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January 26, 2017
Access to the right information at the right moment can make or destroy the effectiveness of a financial services workforce As CIO for Information at reinsurance giant Swiss Re Rainer Baumann turns buzzwords like smart analytics and big data into actionable tools for workers On this episo

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AI and the Digital Healthcare Revolution
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January 19, 2017
Artificial intelligence is disrupting healthcare from the largest institutions to the most intimate doctor-patient interactions Whats driving digital medicine and what challenges might get in the way Hear insights from our panel including Shari Langmak editorial director of the physician net

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Lessons from Accentures Digital Transformation Machine
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January 13, 2017
Wondering how to make your company more digital -- and why its worth it Learn the inside story from Accenture Digital chief Mike Sutcliff His 36000 employees -- and 1300 data scientists -- are on the front lines of digital transformation in companies worldwide Gain practical insights from an e

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Digital Transformation in Insurance with Harford Mutual
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January 11, 2017
Although insurance has long been protected from digital disruption the industry faces serious challenges in its current form This episode will explore the digital transformation of insurance with a leading industry CIOTim Baum is the Vice President and Chief Information Officer at Harford Mutua

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Virtual Reality Innovation in Higher Education
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January 07, 2017
Innovation and digital transformation in higher education means using technology to address core strategic goals of the institution On this episode we talk with the CIO of Oral Roberts University about their multi-million program to use virtual augmented and mixed reality to create a global educ

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Artificial Intelligence in Marketing
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December 24, 2016
Marketing technology is undergoing dramatic transformation as companies seek greater personalization to engage buyers across the customer lifecycle This episode examines how AI is changing marketing Our guest are Sameer Patel CEO and Andrew Eichenbaum Lead Data Scientist at Kahuna software

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Advice for Digital Transformation with SVP of Ziff Davis
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December 19, 2016
Digital transformation involves all parts of a company from sales and marketing to operations supply chain and talent On this episode a seasoned leader and author shares practical advice for undertaking a program of digital transformation Our guest is Anurag Harsh Senior Vice President and Fo

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Digital Transformation in the Insurance Industry with UNIQA Insurance Group
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December 10, 2016
The financial services industry including insurance is undergoing rapid change in response to new technology FinTech startups and shifting customer expectations On this episode we talk with the CIO and Chief Digital Officer at a large insurance company to understand digital transformation in t

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Tags: Digital Transformation, InsurTech

Digital Transformation and Technology Investment
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December 03, 2016
The relationship between digital transformation and investment in technology is critical yet frequently misunderstood On the episode we speak with a world-leading expert on this subjectBill Briggs is the Chief Technology Officer for Deloitte Consulting former global lead of Deloitte Digital a

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Digital Transformation at Scale
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November 18, 2016
For large organizations digital transformation involves rethinking processes technology and customer relationships On this episode we talk one of the worlds top experts on digital transformation in big companies Didier Bonnet is an author researcher and leader of Capgeminis digital transfo

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AI Legal Ethical and Policy Challenges
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November 18, 2016
Artificial intelligence is fraught with legal ethical and public policy challenges This episode brings two esteemed experts to discuss these issues and present guidance for both commercial companies and the public sector policymakersDr David A Bray began work in public service at age 15 lat

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Artificial Intelligence in Business
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November 12, 2016
Hype around artificial intelligence and machine learning continues to explode In this episode a prominent data scientist explains AI explores how the technology works and discusses the ethical implications Our guest is Anthony Scriffignano Chief Data Scientist of Dun BradstreetScriffignan

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FinTech and Blockchain Financial Services In Transition
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November 04, 2016
FinTech startups and technologies such as blockchain are disrupting the financial services industry On this episode we talk with a financial services leader about transformation in this important global industryOur guest is Oliver Bussmann former Group Chief Information Officer of UBS from Jun

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Workday in Focus HCM and Financials
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November 04, 2016
Workday is one of the leading software-as-a-service SaaS companies in the world On this episode three respected industry analysts examine Workday its products and competitive position in the market Its a rare opportunity to see inside the mind of top industry analysts as they examine this im

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Digital Transformation at Brooks Brothers
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October 29, 2016
Brooks Brothers is one of Americas iconic clothing and retail brands founded in 1818 On this episode we learn about the changing retail environment shifts in consumer expectations and how this brand is managing digital transformation Our guest is Sahal Laher Executive Vice President and Chie

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Women and Tech - The CIO Connection
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October 27, 2016
A recent article in USA Today describes a study from Accenture predicting the number of women in technology may drop to 22 percent by the year 2025 On this episode we explore the role of women in tech with two senior leaders who are both former CIOs and industry pioneersKim Stevenson is corpo

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Digital Transformation and the CIO
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October 24, 2016
Business expectations of the Chief Information Officer role have changed dramatically forcing CIOs to adapt and evolve This episode explores whats happening with CIOs and offers practical advice to both the business side and to CIOs themselvesOur guest is author Martha Heller who is president

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Global Disease Prevention Infrastructure and Transformation
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October 15, 2016
Since 1948 the World Health Organization has been at the forefront fight disease around the world In this episode we explore the technology and infrastructure that WHO uses to conduct its mission Our guest is Marc Touitou CIO of the World Health Organization WHO based in GenevaMarc is a du

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Tags: Digital Transformation, Innovation, Sustainability

Digital Transformation in Retail Banking
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October 08, 2016
Banking has changed dramatically in response to the evolving expectations of consumer and business customers From mobile to social media banks have had to respond with easy-to-use technology solutions that work the way consumers want In this episode we talk with Rdiger Schmidt CIO at Banco Sa

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Innovation in Omni-Channel Retail
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October 01, 2016
Retail is among the most visible industries undergoing change as a result of digital transformation The most sophisticated retailers use technology to create closer relationships with customers drive new sources of revenue and innovate all aspects of their businessIn this episode we explore t

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Oracle in Focus Enterprise Apps and Infrastructure
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September 30, 2016
During the recent OpenWorld 2016 Oracle announced a variety of products and initiatives designed to deepen its commitment to the cloud Given Oracles size and scope examining the companys market position and products demands nuance and analysisFor this episode we bring together three top ind

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Tags: Digital Transformation

Gender Diversity - A Strategic Imperative
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September 24, 2016
It is time for every organization to take active steps and promote greater diversity among women On this episode we talk with two accomplished female executives who present the latest research on this important topic Learn more at whenwomenthrivenetPat Milligan is a Senior Partner and Global

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Disruption and Resiliency Lessons from 911
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September 17, 2016
The events of 911 changed how we think about leadership disruption and the ability of organizations to survive and be resilient in the face of change and even disaster On the episode three seasoned leaders from the federal government share their experiences and lessons learnedDr David A Br

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Building an Enterprise Software Startup with Abinash Tripathy CEO Helpshift
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September 10, 2016
It seems every venture-funded startup wants to be an enterprise software company Yet selling to the enterprise is challenging and requires special skills and experience This episode explores the challenges and solutions with someone who has successfully built a software startup with large enterpr

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Digital Transformation in Retail Grocery with Gabriele Tubertini CIO COOP Italia
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August 27, 2016
Digital transformation has come to food retailing and supermarkets We talk with Gabriele Tubertini CIO at Coop Italia the largest grocery retailer in Italy Gabriele spearheaded the EXPO project building the supermarket of the future Prior to joining Coop Italia in September 2011 he served

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Building a Digital Brand with Sharon Feder Chief Digital Officer Rachael Ray
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August 25, 2016
Building a brand requires special expertise and a deep understanding of the audience On this episode we talk with Sharon Feder Chief Digital Officer for Watch Entertainment the parent company for the businesses of television personality Rachael RayIn her role as CDO Sharon works across the c

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Digital Transformation in the Legal Industry with Michael Shea CIO Morgan Lewis
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August 20, 2016
The legal industry has been slow to adopt new technologies and innovate new business models On this episode Michael Shea CIO of one of the largest law firms in the world Morgan Lewis talks about innovation and disruption at law firmsMichael Shea leads a dynamic team that provides technology

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Digital Transformation in Healthcare with Mayur Gupta Chief Digital Officer Healthgrades
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August 13, 2016
Healthcare is undergoing major disruption as new sources of competition combine with changing consumer expectations We explore these issues with Mayur Gupta Chief Digital Officer at HealthgradesMayur Gupta is the Senior Vice President responsible for the OmniChannel Solutions business and Digi

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Leadership and Communication for Transformation with Joe Hart CEO Dale Carnegie
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August 06, 2016
Digital transformation is a challenge of leadership and communication Even when technology is involved the real work requires understanding culture and motivating stakeholders In this episode we speak with Joe Hart from Dale Carnegie to learn the lessons of leadershipJoe Hart is the Preside

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Digital Transformation and the CIO with Bask Iyer CIO VMware
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August 03, 2016
Chief Information Officers are on the front lines of digital transformation Not only are CIOs responsible for managing change but the role can affect both the internal organization and customers On this episode we explore these issues with Bask Iyer the CIO of VMwareBask Iyer joined VMware i

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HCM and Digital Transformation with Stuart Sackman CTO and CIO ADP
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July 30, 2016
Human capital management is at the forefront of digital change and transformation For this episode a senior leader from one of the largest HCM product organizations in the world shares his view of this evolving landscapeStuart Sackman leads ADPs Global Product and Technology GPT organizati

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User Experience and Digital Transformation with Brian Solis Principal Analyst Altimeter
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July 28, 2016
User experience is one of the most important and least understood aspects of digital transformation For this episode we talk with a leading world expert about user experience and how to engage consumers in the best way possibleBrian Solis is a principal analyst at Altimeter Group a Prophet com

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Transformation in Enterprise Software with Steve Miranda Executive Vice President Oracle
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July 23, 2016
Oracle is one of the largest technology companies in the world On this episode we speak with a senior executive to learn about the future of enterprise softwareSteve Miranda is Executive Vice President of Oracle Applications Product Development He is responsible for leading all aspects of prod

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Marketing and Digital Transformation with David Edelman Partner McKinsey
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July 16, 2016
Marketing and sales are essential parts of digital transformation however the transition to digital marketing can be fraught with challenge In this episode McKinsey partner David Edelman offers advice for successfully making the shift to digital marketing at a sophisticated level David Edel

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Digital Transformation at General Electric with Linda Boff Chief Marketing Officer
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July 09, 2016
General Electric is 135 years old employs 330000 employees in 175 countries GE is undertaking a massive transformation to be a digital industrial company focusing on the internet of really big things In this episode CMO Linda Boff shares GEs story and explains digital transformation at this

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Digital Privacy with Michelle Dennedy Chief Privacy Officer Cisco
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June 25, 2016
Privacy is one of the most important yet complicated topics in our digital lives On this episode we learn about privacy engineering one of the top experts in the worldMichelle Finneran Dennedy currently serves as VP and Chief Privacy Officer at Cisco She is responsible for the development and

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Innovation and Transformation with Roddy McKaig CIO Shaw Industries
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June 24, 2016
Virtually all industries are being transformed by digital technology and changing consumer expectations On this show we learn about changes in the flooring industry with Roddy McKaig CIO of Shaw Industries a 45 billion flooring manufacturer owned by Berkshire-HathawayRoddy McKaig has over 3

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Digital Transformation of Government with Jonathan Feldman CIO City of Asheville NC
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June 21, 2016
Jonathan is a well-known civic IT executive who creates positive change in challenging business and IT environments through better business processes better workplace environment and technology innovation He is currently the CIO of the City of Asheville North Carolina where he has maintained a

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Innovation at Harley-Davidson with Sean McCormack Chief Technology Officer
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June 18, 2016
Everyone knows Harley-Davidson for motorcycles the company has deep roots in technology manufacturing and a variety of business areas On this episode Harleys Chief Technology Officer Sean McCormack shares the companys innovation storySean McCormack is the Chief Technology Officer for Har

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Writing without Bullshit with Josh Bernoff Author and Analyst Without Bullshit
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June 11, 2016
Communication is one of the most critical skills for any employee manager or executive Yet despite its importance few executives write with clarity and boldness On this episode top industry analyst and author Josh Bernoff shares his secrets for great executive and marketing writingJosh h

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Financial Services and Digital Transformation with Ron Van Kemenade CIO ING Bank
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June 08, 2016
Financial service is undergoing major disruption and transformation On this episode we hear from Ron van Kemenade CIO of ING Bank who shares his strategy and explains the impact of digital transformation on banking Ron van Kemenade is a senior technology executive with over 20 years of experi

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Digital Transformation in Health Care with Preston Simons CIO Aurora Health Care
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June 04, 2016
Health care is ready for digital transformation Changing consumer expectations combined with new technologies have pushed even the largest health care providers to innovate and improve patient care On this episode Preston SimonsCIO of Aurora Health Care discusses transformation in this importan

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Technology Culture and Digital Transformation with Paul Daugherty Chief Technology Officer Accenture
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May 21, 2016
Digital transformation involves changes to an organizations business model corporate culture processes and other people-focused activities Although technology platforms and data can enable these changes the focus remains on defining business goals and achieving outcomes In this episode we

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Customer-Centric Data Machine Learning and the Internet of Things with Adam Bosworth and Gary Flake Salesforcecom
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May 16, 2016
The future of customer relationships is data From the Internet of Things to machine learning companies that develop a sophisticated understanding of data will better serve their customers In this episode we speak with two technology pioneers about data and where its goingAdam Bosworth is Sale

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Culture Change and Digital Transformation with Alex Osterwalder and Dave Gray
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May 07, 2016
Culture change is a key for any digital transformation initiative The shift from one business to another is often accompanied by a need for people in the organization to adopt new processes ways of working and approaches to break down silos and relate differently to customers Although culture ch

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Funding Technology Innovation with Nagesh Rao Chief Technologist Small Business Administration
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May 01, 2016
The Small Business Innovation Research SBIR program offers a unique model for funding technology innovation The SBIR serves as a portal to connect small businesses academics and startup with partners in agencies across the government It also provides assistance to ensure that small companies a

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Disruption in the Power Industry with Ganesh Bell Chief Digital Officer GE Power
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April 23, 2016
The power industry is undergoing significant disruption and digital transformation On this episode the Chief Digital Officer of GE Power guides us through these disruptions and explains how General Electric is changing as a resultGanesh Bell is Chief Digital Officer GM Commercial Software

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Digital Transformation at the American Cancer Society with Jay Ferro CIO
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April 15, 2016
Digital transformation and innovation are core elements of the business strategy for the American Cancer Society a large non-profit organization On this episode Jay Ferro describes the role of technology in driving business changes at the SocietyJay Ferro chief information officer for the Ame

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Innovating Platforms Data and Internet of Things with Quentin Clark Chief Business Officer SAP
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April 09, 2016
How do platforms data and the internet of things come together create innovation in the enterprise In this episode Quentin Clark Chief Business Officer at SAP shares his view on technologies that can drive transformation and business model innovationIn addition to being SAPs Chief Business

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Disruption in Consulting and Outsourcing with Matt Preschern CMO HCL Technologies
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April 01, 2016
Digital disruption is driving significant change in the consulting and outsourcing industry As a result business model change is a part of todays consulting environment On this show we talk with Matt Preschern Executive Vice President and Chief Marketing Officer of HCL Technologies a US7 bil

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Design in Tech with John Maeda Design Partner Kleiner Perkins Caufield Byers
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March 31, 2016
Design has become a critical component for business and technology in the modern era On this episode John Maeda presents findings from his DesignInTech 2016 reportJohn is an American executive spearheading a new convergence across the design and technology industries He currently advises dozen

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Enterprise Decision-Making with Anthony Scriffignano Chief Data Scientist Dun Bradstreet
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March 29, 2016
How can we use data to make better business decisions In this episode we address this question with Anthony Scriffignano the Chief Data Scientist at Dun BradstreetAnthony Scriffignano has over 35 years experience in information technologies Big-4 management consulting and international bus

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Mindfulness in Business with Susan Piver Best-Selling Author
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March 28, 2016
Mindfulness offers substantial benefits for both business and personal reasons Innovation creativity improved communication and teamwork are among the many benefits of mindfulness In this episode author and mindfulness teacher Susan Piver shares her experience with us Susan Piver is the Ne

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Community and engagement with Chris Michel
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March 05, 2016
Christopher Michel is a pioneer in creating digital communities In this podcast he explains key drivers for gaining customer engagement Chris describes the two most important factors for gaining an audience on YouTubeAside from being a serial entrepreneur and investor Chris is one of the top

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Advice for Enterprise SaaS Startups with Jason Lemkin
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March 05, 2016
Top investor Jason Lemkin answers rapid-fire questions from Michael Krigsman on how to run a SaaS startup Practical advice for every enterprise founder

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IT and Startup Investment Perspective Brook Colangelo and Michael Skok
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February 24, 2016
Brook Colangelo is Executive Vice President and Chief Technology Officer of Houghton Mifflin Harcourt Michael Skok has been a Partner at North Bridge Venture Partners since 2002

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Aneesh Chopra Former Chief Technology Officer Of The United States and Co - Founder Of Hunch Analytics
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February 16, 2016
Aneesh Chopra is co-founder of Hunch Analytics and former Chief Technology Officer of the United States

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Data Machine Learning and User Experience with Giorgos Zacharia CTO Kayak
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February 13, 2016
Giorgos Zacharia Leading the global KAYAK Technology and Product team Overseeing the companys global technology strategy and product development for KAYAKs websites and mobile applications Responsible for all aspects of Product Management UI Design Technology Engineering and Data Science

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Innovation Data Technology in the Federal Government Bryan Sivak Chief Technology Officer Dept of Health Human Services
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February 07, 2016
Open data and innovation in the federal government are critical topics in todays digital environment Bryan Sivak Chief Technology Officer of the US Department of Health Human Services discusses sustainable innovation in government and challenging bureaucracy to escape the status quo

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Innovation and Technology at Xerox PARC with Stephen Hoover CEO
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February 01, 2016
The Xerox Palo Alto Research Center is among the most venerable institutions in Silicon Valley Their CEO talks about innovation the Internet of Things and other important technology topics

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151 Podcasts
Fintech News - Stopping Payment Fraud (CxOTalk)
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August 28, 2019
What is the future of payment and how does the payment processing industry fight fraud for traditional banking, fintech startups, and beyond? Join Industry Analyst, Michael Krigsman, and Guest Co-Host, Dr. David A. Bray, as we explore this topic with a senior executive from ACI Worldwide.

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Tags: Digital Transformation

Women in Business: Gender Equality and Career Development
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August 19, 2019
A corporate leader and well-known author share valuable advice on career development for both women and men on this episode of CxOTalk with host Michael Krigsman.

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Tags: Digital Transformation, Leadership

Retail and E-Commerce Transformation with TUMI and Samsonite (CxOTalk #350)
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August 12, 2019
How do established brands like Samsonite and Tumi rethink their digital strategy for retail and e-commerce. Samsonite and TUMI executive, Charlie Cole, shares his strategy and plans on this exciting episode of CxOTalk.

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Tags: Digital Transformation, Retail

Revenue Generation and Customer Experience with LeanData
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August 05, 2019
How can marketing and sales help improve the buyer experience? That's our topic on this episode of CxOTalk, with guest Karen Steele, the Chief Marketing Officer at LeanData.

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Tags: Customer Experience, Digital Transformation, Agile

Detecting Disformation with Data with Brett Horvath and David Bray
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July 29, 2019
Disinformation presents numerous challenges to business and society. We explore strategies for using data science to uncover patterns and reveal disinformation campaigns.

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Tags: Digital Transformation

Contact Centers and Customer Experience with Concentrix and Phil Fersht
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July 24, 2019
Customer success, service, and support are crucial components of customer experience strategy. On this episode, Michael Krigsman explores the future of customer success and contact centers with two of the world's most qualified experts on professional services call center outsourcing.

The guests on

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Tags: Customer Experience, Digital Transformation

Blackmagic Design: Customer Experience and Industry Disruption in Video Production
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July 05, 2019
Learn how the CEO of Blackmagic Design thinks about customer experience, innovation, and product design in both hardware and software.

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Tags: Customer Experience, Digital Transformation, Innovation

Customer Experience and Digital Transformation at the American Medical Association
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June 24, 2019
Learn how the AMA is using digital transformation to increase AMA membership and drive influence on policy issues that are important to physicians.

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Tags: Digital Transformation

Vonage: Marketing Transformation and Brand Building with Rishi Dave, CMO
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June 20, 2019
Rishi Dave, CMO of Vonage, explains how to transform marketing to and build a brand at scale. Learn about culture, agility, and leadership in marketing.

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Tags: Digital Transformation

Augmented Reality and IoT in the Enterprise with PTC
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May 27, 2019
Augmented reality and the industrial internet of things (IoT) have the power to transform business and manufacturing. The CEO of a large, public company developing these technologies shares a glimpse into the future.

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Tags: IoT

Enterprise Customer Transformation with Guillermo Diaz, Cisco
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May 21, 2019
Customer transformation means looking beyond technology into culture, talent, and information sharing. The former Chief Information Officer of Cisco Systems explains business transformation at scale.

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Tags: Digital Transformation

Customer Relationships for the Experience Economy
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May 06, 2019
Our experience economy demands customer relationships based on the right business models and processes. Two Wharton School professors share their research on developing and keeping strong customer relationships.

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Tags: Customer Experience

Zoho CEO, Sridhar Vembu on Building Enterprise Software
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April 30, 2019
Zoho has become a recognizable alternative to companies such as Salesforce.com. Learn how Zoho's CEO built this enterprise software suite without venture capital funding.

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Tags: Innovation, Startups, Management

Future of Collaboration, Steven Goldbach, Deloitte, at Logitech
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April 26, 2019
Find out what, Steven Goldbach, Chief Strategy Officer at Deloitte, has to say about his book, Detonate, and how it can be used by businesses to overhaul their thinking about digital transformation.

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Tags: Digital Transformation

Smart Cities, Ecosystems, and Financial Inclusion
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April 23, 2019
Technology has the power to transform cities around the world. Mastercard explains how to improve the lives of citizens with smart cities and ecosystems.

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Tags: Sustainability, Fintech

Mo Katibeh, CMO, AT&T Business - Digital Transformation, 5G, and Enterprise Communication
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April 16, 2019
With 5G and the Internet of Things (IoT) about to explode in the enterprise, what does the future of communications hold for business? Learn more from Mo Katibeh, the President and Chief Marketing Officer of AT&T Business.

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Tags: Digital Transformation, IoT, Mobility

The AI Challenge 2019: Amy Webb - The Big Nine
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April 08, 2019
What should business people know about artificial intelligence and other emerging technology trends in 2019? Quantitative futurist and author, Amy Webb, shares her research with Michael Krigsman and CxOTalk.

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Tags: AI, Emerging Technology

CIO: The Transformational Chief Information Officer
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April 01, 2019
As the CIO role goes beyond transactions and even digital, what does it mean for the Chief Information Officer to be a transformational leader? Industry analyst, Michael Krigsman, explores this topic with innovative and outspoken CIO Jay Ferro.

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Tags: Digital Transformation, Innovation

Customer Experience: A CMO Perspective
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March 25, 2019
What is customer experience, why is it important, and how can we create it? A seasoned Chief Marketing Officer explains what you need to know and shares lessons from her experience.

Pernille Bruun-Jensen is the Chief Marketing Officer (CMO) of GoHealth Urgent Care, the national leader in patient-dr

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Tags: Customer Experience, Marketing

Brand Building: Emotion in the Digital Transformation Era
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March 20, 2019
How do you build a brand in this era of digital transformation? With myriad different experiences and interactions through B2B and countless customer touchpoints, it’s more important than ever to make an emotional connection. Carla Hendra, chief executive at Ogilvy Consulting explains.

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CMO Playbook: Marketing Strategies and Tactics
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March 18, 2019
Although marketing theory is useful, the real comes in marketing tactics and execution. We talk with two seasoned CMOs to learn marketing strategy and tactics that deliver results.

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Tags: Customer Experience, Digital Transformation, Marketing

Vint Cerf Interview: Future of the Internet (with David Bray, People-Centered Internet)
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March 11, 2019
The Internet is among the most profound achievements in human history. We talk with Vint Cerf, the co-inventor of TCP/IP, one of the foundational protocols on which the entire Internet relies and David Bray, an important thinker on policy and change agents.

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How to Write a Business Book with Josh Bernoff, Without Bullshit
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February 22, 2019
Writing a business book is hard, from deciding on the topic to creating logic, story, and case studies. A best-selling author and ghost writer, Josh Bernoff, shares his advice on how to plan, write, and sell a business book.

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Drug Discovery and AI with Alex Zhavoronkov, CEO, Insilico Medicine
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February 11, 2019
Artificial intelligence offers the promise of better health, faster drug discovery and testing, to create improved medical outcomes for patients. We talk with a world expert on using AI in life sciences to discover and develop drugs faster and less expensively.

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Managing Teams for Data Science, Analytics, and AI
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February 04, 2019
For senior leaders, managing data science is crucial to gain the most benefit from investments in AI and data analytics. Effective management involves people, culture, technology, and process. In this episode of CXOTalk, industry analyst, Michael Krigsman, interviews a top data scientist and busines

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Stuart McClure, CEO, Cylance - Cybersecurity Secrets (CxOTalk)
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January 21, 2019
How do hackers think and what can you do to protect your organization? Author and CEO of Cylance, Stuart McClure, explains it all on this episode of CXOTalk.

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Futurist David Shrier, MIT Media Lab
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January 07, 2019
The future of cybersecurity rests on AI and machine learning. A prominent futurist, author, and entrepreneur explains what you need to know. David Shrier is a globally recognized authority on digital identity and financial innovation. He is the founder and CEO of Distilled Analytics, a machine learn

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Cybersecurity: CISO Secrets
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December 25, 2018
Two top Chief Information Security Officers explore key topics on cyber-security. Industry Analyst, Michael Krigsman, speaks with two female experts in this male-dominated field.

Tammy Moskites is a Managing Director and Senior Security Executive at Accenture. She has 30 years of experience with ex

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Customer Experience with Eric Yuan, CEO, Zoom
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December 17, 2018
The CEO of Zoom Communications shares his imperative to create "customer happiness."

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Digital Transformation: User Experience and Design
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December 13, 2018
What are the basic principles of user experience and how are they changing with digital transformation? Scott Belsky, executive vice president and chief product officer at Adobe, tells CXOTalk how the company keeps its creative tools simple and modernized at the same time, making them more accessibl

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CIO Playbook: Customer Experience and Digital Transformation
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December 10, 2018
How is the role of a CIO changing with digital transformation and customer experience? Massimo Rapparini, chief information officer at Logitech, tells CXOTalk how the company known for webcams, mice, keyboards, speakers and headsets has expanded into products for wireless music and eSports gamers, a

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The Change Maker's Playbook with Amy Radin
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November 19, 2018
Innovation means converting the intention to change intention into action and outcomes. Despite the importance of change agents, however, many organizations struggle to develop the skills required to embrace change. This episode presents a Change Maker's Playbook with Amy Radin, author of this impor

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AI: How Artificial Intelligence can Speak to Customers
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November 14, 2018
How can artificial intelligence interact with customers using natural language to improve customer service? Ken Dodelin, vice president of conversational AI products at Capital One, tells CXOTalk how the bank uses AI products like Eno, Alexa and Cortana to help with accounts, bills and other client

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Health Insurance: Changing Healthcare with Aetna
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November 10, 2018
Why is health insurance so confusing? What are the best ways to save on healthcare? David Edelman, Chief Marketing Officer at Aetna, tells CXOTalk how the health insurance company is changing its focus to meet individual needs, simplify the process, and help people live healthier lives.

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Culture Change: Digital Transformation in Marketing, Communications
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October 31, 2018
Culture change is as much a part of digital transformation as technology itself. Nick Tzitzon, EVP of Marketing and Communications for SAP, speaks with CXOTalk about how marketing and communications are needed to reach both employees and customers.

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Future of Work: ADP on Data, Technology, Job Trends
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October 11, 2018
What is the future of work? Stuart Sackman, chief information officer and chief technology officer at ADP, tells CXOTalk how data is helping employees manage their careers better with new technology, different skills, and work-life integration – as well as enabling other companies to manage their

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Digital Transformation: Energy Technology and IT
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October 05, 2018
How is digital transformation affecting the energy industry? Hervé Coureil, chief digital officer at Schneider Electric, tells CXOTalk how the global company makes energy safe, efficient and sustainable for customers using IoT, AI and digital services.

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AI: House of Lords Report
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August 20, 2018
The power of artificial intelligence creates opportunities and risks that public policy must eventually address. Industry analyst and CXOTalk host, Michael Krigsman, speaks with two experts to explore the UK Parliament's House of Lords AI report.

Timothy Francis Clement-Jones, Baron Clement-Jones

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AI: The Alpha Trend
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August 16, 2018
AI is one of the most profound technologies of our time, with practical implications for business, society, politics, economics, governance, customer experience, and even ethics.

In this video interview, industry analyst, Michael Krigsman, speaks with Accenture's Chief Innovation and Technology O

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AI: Jobs, Education, Training
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August 13, 2018
Artificial intelligence will have a profound impact on jobs, education, and worker retraining. Industry analyst and CXOTalk host, Michael Krigsman, explores this crucial issue with two experts during an informative and important episode.

Shirley Malcom is Head of Education and Human Resources (HR

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US Navy Asst. Secretary James Hondo Geurts and David Bray - Agility at Scale
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July 18, 2018
How can the government innovate at scale while remaining agile and cost-effective? CXOTalk host, Michael Krigsman, speaks with two prominent leaders to explore this important question.

Mr. Jim Geurts was sworn in as Assistant Secretary of the Navy for Research, Development & Acquisition (ASN (RD&

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Artificial General Intelligence, AI, Machine Learning, and Blockchain with Peter Voss
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July 01, 2018
How do AI, blockchain, trust, and "smart machines" intersect? For this exciting episode of CXOTalk, industry analyst, Michael Krigsman, speaks with serial entrepreneur and inventor Peter Voss.

Peter started out in electronics engineering, but quickly moved into software. After developing a compre

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Data Scientists in Finance and Media - Anthony Scriffignano (Dun and Bradstreet) and Matthew Marolda (Legendary Entertainment)
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June 25, 2018
Data science has useful applications in financial services and the entertainment industry. Matthew Marolda, Chief Analytics Officer at Legendary Entertainment, and Dr. Anthony Scriffignano, Chief Data Scientist at Dun & Bradstreet, tell CXOTalk about the core techniques of data science, its common e

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CIO Gender Diversity: Smashing the Glass Ceiling
CXO TALK
May 11, 2018
Although women are gaining ground in information technology, the Chief Information Officer role in IT is still a male-dominated position. For this special episode of CXOTalk industry analyst, Michael Krigsman, speaks with two experienced IT leaders. The conversation explores Deloitte's recent report on female leaders in technology and gender diversity.

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Tags: Digital Transformation, Digital Disruption, Leadership

Facebook Secrets: Social Media for Execs and Election Hacking
CXO TALK
May 04, 2018
How does Facebook really work and what are the social network’s implications for business executives? BlitzMetrics’ Logan Young and Dennis Yu tell CXOTalk about the “inner secrets” of Facebook, and why it was the tool of choice for Russians attempting to interfere in the 2016 U.S. election.

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Tags: Digital Transformation

CIO Playbook: Practical Advice for Managing Change
CXO TALK
April 27, 2018
Chief Information Officers today face a variety of complex strategic challenges that go far beyond technology into managing business disruption and change. On this episode of CXOTalk, industry analyst, Michael Krigsman, speaks with a three-time CIO and author to explore essential topics that are important for every CIO to consider.

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Tags: Digital Transformation, Change Management

Enterprise Software and Cloud Computing with Dave Kellogg (Host Analytics) and David Dobrin (Enterprise Irregulars)
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April 23, 2018
What's going today in enterprise software and cloud computing? Two members of the Enterprise Irregulars, an elite group of enterprise software analysts and executives, share their thoughts on the state of enterprise applications and cloud today.

Dave Kellogg is an experienced enterprise software

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Inside Enterprise Software and Cloud Computing
CXO TALK
April 20, 2018
What's going today in enterprise software and cloud computing? Two members of the Enterprise Irregulars, an elite group of enterprise software analysts and executives, share their thoughts on the state of enterprise applications and cloud today.

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Tags: Digital Transformation

Innovation in Healthcare, Dr. Rasu Shrestha, Chief Innovation Officer, University of Pittsburgh Medical Center
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April 16, 2018
There are opportunities for innovation in healthcare, but how can hospitals and doctors balance patient focus against economic considerations? Dr. Rasu B. Shrestha, chief innovation officer at the University of Pittsburgh Medical Center, tells CXOTalk why we need digital transformation in healthcare

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Innovation in Healthcare: Opportunities, Patient Treatment
CXO TALK
April 13, 2018
There are opportunities for innovation in healthcare, but how can hospitals and doctors balance patient focus against economic considerations? Dr. Rasu B. Shrestha, chief innovation officer at the University of Pittsburgh Medical Center, tells CXOTalk why we need digital transformation in healthcare, how to commercialize innovation, and the complexities behind delivering high-quality patient treatment outcomes.

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Tags: Digital Transformation

The Enterprise CMO: Chief Marketing Officer Guidance with Diana O'Brian - Deloitte
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April 09, 2018
What is the future of enterprise marketing and the CMO role? Diana O’Brien, CMO at Deloitte, tells CXOTalk about changes in how large organizations approach marketing today, special challenges in marketing services, and trends like personalization.

O’Brien is Chief Marketing Officer for Deloi

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Enterprise Marketing: Trends, Challenges and the Future
CXO TALK
April 06, 2018
What is the future of enterprise marketing and the CMO role? Diana O’Brien, CMO at Deloitte, tells CXOTalk about changes in how large organizations approach marketing today, special challenges in marketing services, and trends like personalization.

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Tags: Digital Transformation

Transformation Advice for Chief Information Officers (CIOs)
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April 02, 2018
What is the optimal role for a CIO today and how can they add value to organizations? Isaac Sacolick tells CXOTalk about his years of experience as a Chief Information Officer, offering advice and insight for future CIOs and where they should innovate today.

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CIO Value, Advice for Chief Information Officers
CXO TALK
March 30, 2018
What is the optimal role for a CIO today and how can they add value to organizations? Isaac Sacolick tells CXOTalk about his years of experience as a Chief Information Officer, offering advice and insight for future CIOs and where they should innovate today.

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Tags: Digital Transformation

Digital Transformation in Retail: Innovation, Changes
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March 27, 2018
How is the retail industry changing? Dana Randall, head of innovation at Tapestry, speaks with CXOTalk and guest co-host Brian Solis about digital transformation in retail businesses. The company, which includes the brands Coach and Kate Spade, is rethinking traditional sales and adapting to shifts

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Digital Transformation in Retail: Innovation, Changes
CXO TALK
March 23, 2018
How is the retail industry changing? Dana Randall, head of innovation at Tapestry, speaks with CXOTalk and guest co-host Brian Solis about digital transformation in retail businesses. The company, which includes the brands Coach and Kate Spade, is rethinking traditional sales and adapting to shifts in social, cultural, technology and consumer expectations.

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Tags: Digital Transformation, Innovation

Healthcare Innovation, Virtual Reality, and Patient-Centered Medicine
CXO TALK
March 16, 2018
Technologies such as virtual reality and distance medicine are changing healthcare delivery and medical education. Industry analyst, Michael Krigsman, speaks with a medical technology and innovation pioneer on this special episode of CXOTalk.

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Tags: Digital Transformation, Innovation

Industrial Drones: Cool Tech for Business
CXO TALK
March 16, 2018
Drones are amazing and have many applications in business and industry. CXOTalk host Michael Krigsman talks with the CEO of a premier industrial drone company, exploring the technology and business applications.

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Tags: Digital Transformation, Autonomous Vehicles

Innovation in Retail at Neiman Marcus: Digital Transformation
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March 14, 2018
Technology innovation is driving change and transformation in retail. On this episode, CXOTalk host Michael Krigsman talks with Scott Emmons, founder and head of the Innovation Lab at major retailer Neiman Marcus. Top digital transformation analyst and expert, Brian Solis, is guest co-host on this s

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Future of Retail: Technology and Innovation
CXO TALK
March 09, 2018
Technology innovation is driving change and transformation in retail. On this episode, CXOTalk host Michael Krigsman talks with Scott Emmons, founder and head of the Innovation Lab at major retailer Neiman Marcus. Top digital transformation analyst and expert, Brian Solis, is guest co-host on this show.

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Tags: Digital Transformation, Innovation, Retail

Digital Transformation with Aaron Levie, CEO, Box
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February 26, 2018
Aaron Levie, CEO and “Chief Magician” at Box, tells CXOTalk about digital transformation in cloud computing and the impact of technology on the enterprise. What do customers want? And how does the public company maintain its pace of innovation from its startup days?

Levie is chief executive o

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"Moneyball" for Movies: Data and Analytics at Legendary Entertainment
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February 15, 2018
The movie industry has adopted "moneyball" techniques, based on data and analytics, to drive box office success. Join CXOTalk host Michael Krigsman in conversation with analytics pioneer, Matthew Marolda, to explore how Legendary Entertainment uses analytics to drive box office success.

Matt Maro

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CIO Innovation Playbook: The 2018 Outlook
CXO TALK
February 12, 2018
What does CIO innovation mean in 2018? Two top Chief Information Officers share practical strategies and advice for CIO innovation as we enter the year 2018.

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Tags: Digital Transformation

"Moneyball" for Movies: Data and Analytics at Legendary Entertainment
CXO TALK
February 09, 2018
The movie industry has adopted "Moneyball" techniques, based on data and analytics, to drive box office success. Join CXOTalk host Michael Krigsman in conversation with analytics pioneer, Matthew Marolda, to explore how Legendary Entertainment uses analytics to drive box office success.

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Tags: Digital Transformation

Data Science, Pharma, and Healthcare
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February 07, 2018
Data, artificial intelligence and machine learning are having a profound influence on healthcare, drug discovery, and personalized medicine. On this episode, CXOTalk host, Michael Krigsman, talks with two data experts innovating in healthcare with data.

Milind Kamkolkar is the CDO of Sanofi, a co

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Healthcare Innovation with Data and AI
CXO TALK
February 02, 2018
Data, artificial intelligence and machine learning are having a profound influence on healthcare, drug discovery, and personalized medicine. On this episode, CXOTalk host, Michael Krigsman, talks with two data experts innovating in healthcare with data.

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Tags: Digital Transformation

Demystifying Data Science
CXO TALK
January 26, 2018
What is data science and how can we use it in business most effectively? Data science is not about the latest shiny tools, but understanding business problems and data. Industry analyst Michael Krigsman, the host of CXOTalk, speaks with one of the world's foremost data scientists to explore this exciting frontier.

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Tags: Digital Transformation

Transformation and Customer Experience in Retail Car Sales
CXO TALK
January 23, 2018
Technology and changing customer expectations are transforming the automobile buying experience from purchase to service. Industry analyst and CXOTalk host, Michael Krigsman, talks with a top technology executive at America's largest auto retailer.

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Tags: Customer Experience, Digital Transformation, Retail

Digital Transformation in Energy Distribution
CXO TALK
January 19, 2018
Electricity and gas distribution lie at the heart of the energy industry. CXOTalk host Michael Krigsman talks with an energy industry leader about digital transformation in this important sector of the economy.

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Tags: Digital Transformation, Innovation

Data, AI and Algorithms
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January 08, 2018
Myths and hype surround many discussions about artificial intelligence, big data, and modern algorithms. For this episode of CXOTalk, host Michael Krigsman, talk with two extraordinary experts who bust the myths and offer straight talk on technology as we head into 2018.

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Data, AI, and Algorithms: New Year's Resolutions for 2018
CXO TALK
January 05, 2018
Myths and hype surround many discussions about artificial intelligence, big data, and modern algorithms. For this episode of CXOTalk, host Michael Krigsman, talk with two extraordinary experts who bust the myths and offer straight talk on technology as we head into 2018.

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Tags: Digital Transformation

Managing the Human Dimension (CXOTalk)
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December 25, 2017
"December is the cruelest month," with apologies to the poet T.S. Eliot, because managing through end-of-year selling, budgeting, and just plain surviving is hard. In episode 268 of CXOTalk, host Michael Krigsman speaks with two experts who can help you ease the transition to 2018.

Minette Norman

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Comcast: Digital Transformation and Innovation
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December 12, 2017
How are cable providers evolving to compete with cord-cutting, streaming services and new media? Chris Satchell, Executive Vice President and Chief Product Officer at Comcast Cable, speaks with CXOTalk and guest co-host Brian Solis about digital transformation in the cable TV industry.

Satchell lea

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GE: Digital Transformation of the Global Salesforce
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December 04, 2017
How is one of the largest companies in the world evolving the way it sells? Cate Gutowski, Vice President, Commercial & digital THREAD at General Electric, speaks with CXOTalk about digital transformation of the global salesforce at General Electric, and the changing relationship between sales and I

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Big Pharma: Patient Experience and Innovation
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December 04, 2017
The pharmaceutical industry is evolving to consider customer experience – or patient experience, in this case – as a core dimension when bringing new drugs to market. Shifting consumer expectations combined with innovative technologies will have a dramatic impact on drugs and healthcare in the c

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Century 21 CEO on Real Estate, Data, and Digital Transformation
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November 29, 2017
Digital transformation in real estate: Nick Bailey, President and CEO at Century 21, tells CXOTalk how the largest real estate brand in the U.S. navigates changing global trends from data-driven competitors in property listings and homes for sale.

Bailey has more than 21 years of industry experienc

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Oracle in Focus: Industry Analyst Perspectives
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November 05, 2017
What is Oracle and where do its software, database, and cloud products stand today in relation to cloud technology and big data? Three prominent analysts – Mike Fauscette, chief research officer at G2 Crowd; Liz Forrester, vice president and primary analyst at Forrester; and Neil Ward-Dutton, co-f

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US Navy: IT Transformation at Scale
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October 30, 2017
What is it like to be an assistant chief information officer (CIO) in the U.S. Navy? Anthony Joyce, information and business systems director for the Naval Facilities Engineering Command (NAVFAC), talks with CXOTalk about information technology at a very large scale, including issues, challenges, op

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Designing an Artificial Intelligence System with Chetan Dube, CEO, IPsoft
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October 09, 2017
Designing AI: How can you make an artificial intelligence chatbot so sophisticated that it passes the Turing test? Chetan Dube, CEO of IPsoft, speaks with CXOTalk about Amelia and AI product design from a designer’s perspective.

Dube has served as the President and CEO of IPsoft since its incepti

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Digital Marketing - Personalization, Data, and Best Practices, with Robert Tas, Mckinsey and Company
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October 01, 2017
How is marketing changing? Robert Tas, vice president of McKinsey & Company, tells CXOTalk about digital transformation in the marketing operating system. How and why is it changing? What should a company do? Tas shares practical advice for personalization, insights, design, tech and speed.

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Digital Transformation: IT and Customer Experience
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August 26, 2017
How is the relationship between IT and its customers changing? HP’s Gwen Becknell and digital transformation influencer Tamara McCleary tell Michael Krigsman of CXOTalk about digital transformation in information technology. Becknell is Senior Director of End-User Experience Services within Infras

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Royal Caribbean: AI and Digital Transformation
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July 31, 2017
Digital transformation is affecting businesses everywhere, even “floating cities” in the middle of the ocean. Sol Rashidi, Chief Data and Cognitive Officer at Royal Caribbean, tells industry analyst Michael Krigsman at CXOTalk how the cruise line is changing, how data and AI are shaping travel,

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Exponential Energy: Technology and Policy
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July 12, 2017
Energy is a crucial part of modern life. This episode examines the impact of exponential technologies on energy and power for the future along with the public policy implications. Join our great guests for an exciting show!

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Workday: Women in Tech
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July 08, 2017
Workday is an important player in the enterprise SaaS market, with consistently high customer satisfaction scores and recognition for being a great place to work. Workday also holds the distinction of have four female C-level executives. On this episode we speak with all four these execs, discussing

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Ford: Automotive Industry in Transition
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June 29, 2017
The automotive industry is undergoing dramatic change based on ACE -- autonomous, connected, electrified vehicles that rely on large datasets to power on-demand mobility services. This episode brings together three top experts to examine the near-term future of vehicles and the auto industry.

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Yahoo CIO: Rethinking Information Technology
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June 24, 2017
The technology industry is changing faster than ever, demanding new types of leadership to ensure IT systems meet the sky-high bar that is set across the sector. Growing workforce expectations in tech firms, combined with modern technologies, have pushed even leaders in Silicon Valley to innovate fu

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Secure Computing: Lessons from Unisys Chief Trust Officer
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June 19, 2017
Security is on everyone's mind today, so corporations and the government must consider how to create secure systems while maintaining usability and customer experience. For this episode, we talk with Tom Patterson, Chief Trust Officer at Unisys, to learn strategies for secure computing. Their operat

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Digital Transformation, AI and the Future of Work
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June 16, 2017
What are the implications of technology and new business models on the future of work? The impact of technologies such as artificial intelligence and robotics have profound implications for both companies, individuals, and society. At the same time, government policy on these issue lags technology a

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SAP's Millennial CIO: The Changing Role of IT
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June 08, 2017
The Chief Information Officer role is changing dramatically, driven by shifts in expectations from external customers, internal clients, and business leadership. For the CIO, this means rethinking relationships with all these groups. In this episode, we talk with a Millennial CIO to learn from his p

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Digital Transformation, Customer Experience, and Personalization in Healthcare
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June 05, 2017
Personalization is the future of healthcare. New technologies such as artificial intelligence, virtual reality, blockchain, and wearable devices -- all connected in the cloud -- are making possible the democratization of diagnosis, medical knowledge, and patient care. This episode explores the near-

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Data Science at Zillow, with Stan Humphries, Chief Analytics Officer
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May 20, 2017
Zillow is one of the largest real estate and rental marketplaces in the world, with a database of 100 million homes in the US. The company pioneered data-driven, automated home value estimates with the Zestimate score. On this episode, we speak with Zillow's Chief Analytics Officer and Chief Economi

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Aetna: Digital Transformation in Healthcare
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May 13, 2017
At the disruptive intersection of government, healthcare, and technology is the health insurance industry. David Edelman, CMO of Aetna, is helping design personalized experiences for customers based on their lifetime health journeys. He explains innovation in a stodgy industry facing a volatile mark

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The Future of Computing with Stephen Wolfram / Anthony Scriffignano
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April 15, 2017
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How do computers think, and how is that changing? For a peek into the ethics and governance surrounding tomorrow’s advanced computing models, join us with Anthony Scriffignano, Chief Data Scientist from Dun & Bradstreet, and Stephen Wolfram, the creator of th

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CIO Report: Cloud First in Financial Services
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April 08, 2017
Historically, financial services has lagged other industries in moving to the cloud based on concerns about security and data protection. As cloud gains greater acceptance, financial services organizations are adopting cloud computing in greater numbers. On this episode, we talk with one CIO who has

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Disruption in Education, with Rick Levin, CEO, Coursera
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March 25, 2017
Companies like Coursera are changing education dramatically. From higher education to vocational and skills training, online courses offer high quality instruction at lower cost than ever before. On this episode, we talk with an online education pioneer to learn about the impact of technology on mod

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