How can you better understand accents?
LinkedIn
January 26, 2024
I like Shelley's list in the post below, and the advice I give in my accent bias courses is similar. I think the order in which you approach this is important, so here's what I suggest (in this order):
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Tags: Culture, Diversity and Inclusion, Leadership
What's the best English accent in the world?? We love these kinds of surveys and rankings, yet do they really mean anything?
LinkedIn
January 25, 2024
Depending on who you ask, where they're from, what their linguistic background is, what life experiences they've had, as well as general demographics like race, gender, sexuality, etc., you're going to get completely different results!
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Tags: Culture, Diversity and Inclusion, Leadership
My wish for 2024 is that we start talking a lot more about how we talk.
LinkedIn
January 12, 2024
Speech and language is at the foundation of diversity and inclusion, yet it is overlooked in DEI programming.
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Tags: Culture, Diversity and Inclusion, Leadership
Unmuted: How to show up, speak up and inspire action
Bloomsbury Business
May 25, 2023
Professional communication has become more complex than ever. With the rise of remote work, and the increasing prominence of online communication, we frequently find ourselves muted – quite literally.
Even when we find opportunities to speak up, great ideas don’t always get the credit they deserve, or they drown in a sea of online voices.
In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles to make your voice heard.
Building upon research in organizational psychology, cultural studies and linguistics, Heather’s unique ‘Unmuted’ framework is designed to help you develop communities where open communication thrives.
This results in greater innovation, inclusion, connection and collaboration, not just in the workplace, but in personal relationships as well.
Unmuted is the essential guide to modern professional communication, providing practical strategies that will bring confidence and clarity to every aspect of your career.
Are you ready to unmute?
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Tags: Culture, Diversity and Inclusion, Leadership
Success 365: 365 Great Ideas For Personal Development And Achieving Greater Success
Marshall Cavendish International
September 01, 2012
How can I increase my effectiveness at work? How can I enhance my productivity? How can I improve my time management? How can I make better decisions? How can I become better at networking? How can I boost my memory? How can I become a better negotiator? How can I learn great interview skills? You’ll find answers to all these questions and many more in Success 365. Success 365 contains an idea a day, one for each day of the year, that will give you all the tools and strategies you need to become more effective and successful. Compiled and edited by popular speaker, trainer and author, Shirley Taylor, Success 365 contains contributions from 9 leading experts. You will find lots of useful advice from email to networking, from decision making to networking, from confidence to negotiating, from productivity to business etiquette, and much more. All the tips in Success 365 are explained clearly with practical examples and advice you can apply immediately to help with your own work and career
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Tags: Culture, Diversity and Inclusion, Leadership
88 Essential Secrets for Achieving Greater Success at Work
Marshall Cavendish Business
February 27, 2012
88 Essential Secrets is packed with many great ideas and insights to help you succeed at work, and written by experts who research, speak and train on all aspects of personal and career development. How can I become an even greater leader? How can I further build my brand and my business? How can I speak with more confidence and credibility? How can I increase my focus on my goals? How can I build even stronger relationships? How can I deliver a pitch that really packs a punch? You’ll find answers to all these questions and many more inside this book — from mastering influential networking to writing effective emails, from increasing productivity to improving your professional image, and from improving decision making and creative thinking to increasing success with social media.
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Tags: Culture, Diversity and Inclusion, Leadership
Powerful People Skills: How to Form, Build and Maintain Stronger, Long-Lasting Relationships (ST Training Solutions: Success Skills)
Cavendish Square Publishing
March 01, 2010
This book provides easy to follow methods for building people skills, providing dos, donts, fast facts, common myths, and simple mental checklists to help you form strong, long-lasting, and powerful relationships in work and life.
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Tags: Culture, Diversity and Inclusion, Leadership
Global Speech Academy
Global Speech Academy
April 02, 2007
Does your company use English as a global corporate language? If so, Global Speech Academy can help you and your team navigate the proper use of International Business English so you can make the best impression, gain respect and communicate successfully across your teams, with your clients and among global stakeholders.
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Tags: Culture, Diversity and Inclusion, Leadership
TEDx - 2 Billion Voices: How to speak bad English perfectly
TEDx Talks
May 21, 2018
In this talk, global communication specialist Heather Hansen takes a look at the other side of English, where 2 Billion voices have created a flexible, adaptable and accommodating space for global English communication. What can we learn from the 2 Billion voices when we really listen? What happens when the natives suddenly become the foreigners - not in their own land, but in their own language? For every 1 person born into English, there are 5 who migrate to this language when communicating internationally. On a global scale, this quite literally means that there are more voices that stand out, than fit in.
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Tags: Culture, Diversity and Inclusion, International Relations
Live with Heather Hansen Uncovering Accent Bias in the Workplace
Morra Aarons-Mele
February 08, 2024
Heather is a leader in the field of global English communication where she is known for being an outspoken advocate for global voices. She fights against micro inequities related to language and accent in international teams, and helps companies build communication cultures where every voice is heard. She is called upon by some of the world’s largest companies to unmute leaders and teams so they can be more innovative, inclusive and efficient while adapting to modern challenges.
Heather is author of the book, Powerful People Skills and has contributed to three other books published by Marshall Cavendish International. Her latest book, Unmuted, outlines her framework for successful global communication in multinational companies, and was published by Bloomsbury Business (UK) in March 2022.
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Tags: Culture, Diversity and Inclusion, Leadership
Voices of Diversity: Embracing Accents in the Workplace with Heather Hansen
Long-Distance Worklife
November 14, 2023
Heather Hansen, founder of the Global Speech Academy, discusses the issue of accent bias in the workplace and the importance of effective communication in a globalized world. She challenges the notion of "good" and "bad" English, emphasizing that successful communication is about getting the message across, regardless of accent. Heather highlights the need for leaders to understand and address accent bias, as well as the cultural differences that impact communication. She also emphasizes the importance of listening and valuing diverse perspectives. Overall, Heather advocates for a shift in mindset and a more inclusive approach to communication.
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Tags: Culture, Diversity and Inclusion, Leadership
335 – Amplifying Diverse Voices in Remote Teams
Collaboration Superpowers
November 06, 2023
HEATHER HANSEN is a true trailblazer in global communication and an unwavering advocate for amplifying diverse voices. Heather’s resounding stand against language-related biases in international teams has garnered her a prominent position as a sought-after consultant for some of the world’s largest companies. With her thought-provoking 2018 TEDx talk, “2 Billion Voices: How to Speak Bad English Perfectly,” Heather unravels the unspoken influences of language, accent, and eloquence on our perceptions. Today, we dive into her vision of creating “Unmuted” workplaces where inclusivity, innovation, and open communication thrive in an ever-evolving landscape of remote work and dispersed teams. A workplace that focuses on amplifying diverse voices in remote teams
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Tags: Culture, Diversity and Inclusion, Leadership
Unmuted with Heather Hansen
Narativ Leadership Story Talks
September 18, 2023
In this fascinating episode, Jerome and Julienne talk about linguistic bias with Heather Hansen. She is on a mission to empower global voices to contribute to conversations that matter, and in her latest book, ‘Unmuted’, she outlines a framework for successful global communication in multinational companies. Her TEDx talk ‘2 Billion Voices, how to Speak Bad English Perfectly’ has had over 200K views. In this episode, she tells Jerome and Julienne about her career and how a much more holistic view of how communication works (hint: grammar mistakes are usually not the problem!) can impact the culture in an organization.
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Tags: Culture, Diversity and Inclusion, Leadership
How to Show Up, Speak Up, and Inspire Action (Heather Hansen)
Culture of Leadership - Brendan Rogers
April 17, 2022
Heather Hansen is a Global Communication Consultant, TEDx Speaker, Trainer and Author. She helps top global leaders show up, speak up, and inspire action in a changing world. She focuses on fostering unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across remote and global teams
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Tags: Culture, Diversity and Inclusion, Leadership
E34: Don't Ask me Where I'm From - with Heather Hansen
Connected Communication
October 03, 2023
Christine discusses accent bias with Heather Hansen, an expert on cultural inclusion and communication. They explore how accents impact perceptions, unconscious bias, and career advancement. Heather shares stories of being told her Danish accent was "charming" in business meetings and feeling like she would always be seen as a foreigner in Denmark. They discuss the dominance of Western leadership styles, the myth of the "perfect" English speaker, and how psychological safety may not translate across cultures. Heather explains authentic adaptability and provides tips for developing self-awareness and being a conversational ally at work.
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Tags: Culture, Diversity and Inclusion, Leadership
How to Speak Bad English Perfectly w/ Heather Hansen
Speaking and Communicating Podcast
September 20, 2023
Why do non-English speakers feel the pressure to speak perfectly? How does this affect access to professional opportunities?
Meet Heather Hansen!
Heather is a Corporate Training Specialist, the Founder and Managing Director of Global Speech Academy. She helps top global leaders show up, speak up, and inspire action in a changing world. She is on a mission to unmute leaders and teams so they can be more innovative, inclusive and efficient while adapting to modern challenges. Though originally from San Francisco, she has lived in Singapore and Denmark for more than 2 decades.
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Tags: Culture, Diversity and Inclusion, Leadership
Heather Hansen – Accent Bias at Work
HR Power Hour
August 19, 2023
On this episode of HR Power Hour, join co-host Tawny Alvarez as she talks to Heather Hansen, Founder of Global Speech Academy and author of Unmuted as they discuss accent bias at work and steps decision-makers can take to minimize the adverse effects it has on your decision-making at work.
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Tags: Culture, Diversity and Inclusion, Leadership
Unmuted Conversations with Heather Hansen
Heather Hansen - Unmuted
April 06, 2022
Today we're launching the new livestream series, UNMUTED Conversations! For our very first conversation, I'm excited to welcome Rahina Gajjar, Founder and Creative Director of Amplify Studio.
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Tags: Cloud, Diversity and Inclusion, Leadership
What’s the best way to learn pronunciation?
Global Speech Academy
August 16, 2016
Here are some of my answers to one of the most commonly asked questions: What’s the best way to learn pronunciation? As you might have guessed, it will depend on the individual, where you are in the world, what your language environment is, and how hard you are willing to work!
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Tags: Culture, Diversity and Inclusion, Leadership
