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Dominic Luzi

Founder at Management Alchemy

Voorhees, United States

For more than forty years I've led ERP implementations and operational transformations, as an advisor and in operating roles accountable for living with the result, including an 18-week SAP implementation whose changes reached retail outlets in all 28 of a luxury brand's markets.

Most organizations aren't ready to absorb the change they're about to sign. Not because their people can't do it, but because nobody measured what it would take before the commitment was made.

I measure that gap before the contract is signed. I call it Organizational Capability Debt: the gap between what a change requires and what your organization is currently built to deliver. Unready doesn't mean unbuildable.

Some of what that has looked like:
- A manufacturer: inventory cut 50% and turns doubled in the first year, documented by the company's president in a published case study. EBITDA up 450%, documented in the president's signed letter, available after a conversation.
- A luxury brand: seven warehouses and 30 containers consolidated into one, documented by SAP.

The people doing the work usually already know where the problems are. My job is to ask, and to make sure what they say gets acted on.

Available For: Consulting, Speaking
Travels From: Philadelphia, PA
Speaking Topics: Readiness before the commitment, ERP as business change not software, Who owns the lens, The seam problem, Knowledge walking out the door

Speaking Fee $10,000 (In-Person), $10,000 (Virtual)

Personal Speaking Website: dominicluzi.com
Dominic Luzi Points
Academic 0
Author 59
Influencer 10
Speaker 4
Entrepreneur 80
Analyst 0
Total 153

Points based upon Thinkers360 patented algorithm.

Thought Leader Profile

Portfolio Mix

Featured Videos

Featured Topics

Readiness Before the Commitment

Most organizations aren't ready to absorb the change they're about to sign, and nobody measures it before the contract. How to measure the gap between what a change requires and what the organization is currently built to deliver. Unready doesn't mean unbuildable.

Who Owns the Lens

Every ERP program runs through its sponsor's lens, and what you focus on is what you get. Why the CEO has to grant the authority and clear the way, and what happens to decision speed when nobody does.

Knowledge Walking Out the Door

The people who know how things really work are retiring, and AI is automating the work that taught judgment. How to capture what experienced people know while they're still in the building.

Company Information

Company Type: Service Provider
Minimum Project Size: N/A
Average Hourly Rate: $300+
Number of Employees: 1-10
Company Founded Date: 1991

Areas of Expertise

Business Strategy 32.21
Change Management 30.87
Coaching 32.78
Culture 30.53
ERP 30.69
IT Leadership 31.20
IT Strategy 33.98
Leadership 30.54
Manufacturing 30.52
Mergers and Acquisitions 31.56
Retail 30.05
Supply Chain 30.51
Transformation 31.28

Industry Experience

High Tech & Electronics
Manufacturing
Aerospace & Defense
Industrial Machinery & Components
Retail
Professional Services
Wholesale Distribution
Cross Industry

Publications & Experience

59 Article/Blogs
Whose Lens?
Import from wordpress feed 2
November 05, 2026
Every ERP project runs through its sponsor's lens, and what you focus for is what you get. The CEO owns it by granting the authority and living with the result.

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Tags: ERP, IT Strategy, Mergers and Acquisitions

Three Questions Before You Sign
Import from wordpress feed
November 02, 2026
Organizational Capability Debt can be measured before you sign. Three questions show whether ten pounds will fit in a five-pound bag.

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Tags: Business Strategy, Change Management, Transformation

The Second Drought
Answer Grape
October 29, 2026
The Silver Tsunami is taking the people who knew. The second drought takes the way people came to know.

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Tags: Culture

Implementation Speed Is Set by the Speed of Decisions
Import from wordpress feed 2
October 28, 2026
ERP projects don't move at the speed of the software. They move at the speed of decisions, and handing those decisions to AI agents won't fix that.

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Tags: ERP, IT Strategy, Mergers and Acquisitions

PRB-LM: What Capability Debt Looks Like
Import from wordpress feed
October 26, 2026
The engineers designed it but never had to build it. The builders built it but never had to engineer it. That's the debt.

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Tags: Business Strategy, Change Management, Transformation

Reading the Human Seam
Reading the Field
October 24, 2026
He'd been saying it for nine months. Nobody wanted to hear it. The seam between what someone knows and what they'll say out loud.

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Tags: Leadership

The Wrong Hands
Import from wordpress feed 3
October 21, 2026
The same Answer Grape can become wine, grape juice or vinegar. The difference is whose hands receive what gets pressed.

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Tags: Coaching, Culture, Leadership

On Your Own
Import from wordpress feed
October 20, 2026
Tesla showed us how easy it is to be a passenger. Porsche showed us how easy it is to choose. When the moment comes, what's your choice?

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Tags: Business Strategy, Change Management, Transformation

Every Organization Has OCD
Import from wordpress feed
October 19, 2026
The gap between what a change requires and what your organization is currently built to deliver has been hiding for forty years. Today, we define it.

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Tags: Business Strategy, Change Management, Transformation

They Already Knew the Field
Seeing Around the Corners
October 15, 2026
Part 5 of 5 in the Seeing Around the Corners series on building the APICS South Jersey chapter. I didn't build that organization. We built it.

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Tags: Leadership

Slim and the Pack Slip
Import from wordpress feed 2
October 13, 2026
The right process was in the system the whole time. Nobody had connected it to what Slim was trying to do.

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Tags: ERP, IT Strategy, Mergers and Acquisitions

Contain a Copier
Import from wordpress feed
October 09, 2026
Satya Nadella says to treat AI models as insider risks. He's right. Is that playbook working for your people today?

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Tags: Business Strategy, Change Management, Transformation

The Can of Beans
Seeing Around the Corners
October 08, 2026
Part 4 of 5 in the Seeing Around the Corners series on building the APICS South Jersey chapter. There was no World Wide Web.

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Tags: Supply Chain

Or It Drifts
Import from wordpress feed 3
October 05, 2026
Freedom to Achieve isn't a founding principle. It's a daily practice.

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Tags: Coaching, Culture, Leadership

The Valentine's Dinner
Seeing Around the Corners
October 01, 2026
Part 3 of 5 in the Seeing Around the Corners series on building the APICS South Jersey chapter. The challenge wasn't that people didn't want to come. It was that the calendar kept winning.

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Tags: Culture

Same Drift. Completely Different Consequences.
Import from wordpress feed 3
October 01, 2026
The difference is the cushion underneath when the direction goes.

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Tags: Coaching, Culture, Leadership

80 to 250
Seeing Around the Corners
September 29, 2026
Part 2 of 5 in the Seeing Around the Corners series on building the APICS South Jersey chapter. Over two years we grew the organization from eighty member companies to over two hundred and fifty.

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Tags: Change Management

Buffalo Wings and Beer
Seeing Around the Corners
September 28, 2026
Part 1 of 5 in the Seeing Around the Corners series on building the APICS South Jersey chapter. One night I hadn't eaten. I was hungry. I brought buffalo wings and beer to the board meeting.

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Tags: Leadership

You Get What You Sort For
Import from wordpress feed 3
September 28, 2026
A goal fixes a destination before you know enough to choose it well. Direction keeps you moving.

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Tags: Coaching, Culture, Leadership

There's a lesson you learn in the boardroom
Import from wordpress feed 3
September 22, 2026
Two lessons. One boardroom. Your choice.

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Tags: Coaching, Culture, Leadership

It Lost Its Purpose
Import from wordpress feed 3
September 21, 2026
Nobody chose that. It drifted.

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Tags: Coaching, Culture, Leadership

Compound Down to a Risk You Can Live With
Import from wordpress feed 3
September 15, 2026
Find the 20% of causes producing 80% of the result. Fix that. Then run the same analysis on what's left. You compound down to a risk you can live with.

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Tags: Coaching, Culture, Leadership

Direction Advantage
Import from wordpress feed 3
September 14, 2026
That's not first mover advantage. That's direction advantage.

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Tags: Coaching, Culture, Leadership

Vision Without Direction Is Meaningless
Import from wordpress feed 3
September 13, 2026
Vision without direction is meaningless. So is direction with no vision behind it.

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Tags: Coaching, Culture, Leadership

Neither Side Gets Trust by Default
Import from wordpress feed 3
September 13, 2026
Neither side gets trust by default. Both sides have to earn it.

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Tags: Coaching, Culture, Leadership

1 Executive
CIO, global luxury brand: SAP implementation across 28 markets
Implema
January 13, 2009
As CIO, led the SAP ERP, CRM and business intelligence implementation for a global luxury brand. Live 18 weeks after project start, under time and budget, documented by the implementation partner.

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Tags: ERP, IT Leadership, IT Strategy

3 Founders
Co-founder, New Thinking Publications
New Thinking Publications, LLC
January 01, 2016
Co-founded with Richard Bandler, 2016 to 2021. An experiential publisher of NLP titles that linked print to digital: QR codes at the start and end of each chapter led members to author interviews on what to look for before reading and how the author summarized it.

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Tags: Business Strategy

Co-founder, Right Side Labs
Right Side Labs
January 01, 2011
Co-founded with Richard Bandler, 2011 to 2013. Built technology to read and respond to human emotion and intention from touch and motion on digital devices.

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Tags: Business Strategy

Founder, Management Alchemy
Management Alchemy
July 04, 1991
Founded Management Alchemy in 1991. ERP and operational transformation for companies that are growing, changing hands, or outgrowing how they are built, measuring Organizational Capability Debt before the commitment is made.

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Tags: Business Strategy, Change Management, Coaching

1 Industry Certification
CPIM, Certified in Production and Inventory Management (APICS)
APICS (now ASCM)
January 01, 1985
Earned in 1985. Listed in ASCM's public credential verification as CPIM (inactive).

See credential

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Tags: ERP, Manufacturing, Supply Chain

2 Media Interviews
Leadership Program for Interim Execs: expert panel, interim CIO
InterimExecs (formerly interimCEO)
January 01, 2012
One of 24 veteran interim executives and private equity fund managers on the expert panel for the InterimExecs audio program on interim management, listed as an interim CIO expert in business transformation for small, medium and global enterprises.

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Tags: IT Leadership, Leadership, Transformation

Polishing the Diamonds: interview on two ERP and operational transformations
interimCEO
February 01, 2010
Interview by Olivia Wolak covering two engagements. At a global luxury brand: inventory down more than 70%, seven warehouses consolidated into one, production floor space down 43%. At a precision instruments manufacturer: EBITDA up 108% in the first year and 400% after that.

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Tags: ERP, Supply Chain, Transformation

1 Panel
Aberdeen Group Retail Leadership Summit 2010: executive panel, New York
Aberdeen Group
June 17, 2010
Panelist at the Aberdeen Group Retail Leadership Summit, Westin Times Square, New York, with David Slavick (Sears Holdings), Stephen Vowles (Stop & Shop), Ken Brame (former CIO, AutoZone and Bass Pro Shops), Sherwin Socaransky (New York & Company) and Scott Zucker (Family Dollar), as CIO of a global luxury brand with retail outlets across 28 markets.

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Tags: IT Leadership, Retail, Transformation

1 Quote
SAP press release: global luxury brand implements SAP in 18 weeks
SAP AG via PR Newswire
January 13, 2009
SAP AG press release naming Dominic Luzi as CIO. Core SAP solutions, including ERP, CRM and business intelligence, implemented across 28 markets in 18 weeks, ahead of schedule and under budget. Warehouse inventory down 67%, external containers down 60%.

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Tags: ERP

1 Speaking Engagement
Aberdeen Group Supply Chain Management Summit 2009: speaker
Aberdeen Group
April 23, 2009
Listed among the confirmed speakers at the Aberdeen Group Supply Chain Management Summit 2009, as CIO of a global luxury brand that had just completed an 18-week SAP implementation across 28 markets.

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Tags: ERP, Leadership, Supply Chain

Thinkers360 Credentials

7 Badges

Radar

2 Trends
Organizations Are Committing to Change They Can't Yet Absorb

Date : November 07, 2026

ERP programs, acquisitions and AI rollouts get approved on what the change will deliver. Almost no one measures what the organization can actually absorb before the commitment is made.

AI is widening that gap. Teams can now build their own tools faster than anyone can connect them, and every new silo adds a seam the organization has to carry.

The gap shows up after signing. Decisions slow, workarounds multiply, the people who know where the problems are stop being asked, and the program gets blamed for what was a readiness problem from the start.

The organizations that get this right will measure the distance between what a change requires and what they are currently built to deliver, before they sign. Unready doesn't mean unbuildable. It means the work starts before the contract, not after it.

See Radar

The Workforce Is Losing How It Learned, Not Just What It Knew

Date : November 07, 2026

The Silver Tsunami is taking the people who knew how things really work. That loss gets attention.

The second loss gets less. Those people learned by doing the work: handling the exceptions, asking the person who'd seen it before, building judgment one problem at a time. As AI automates that work, the path that built the judgment goes with it.

Organizations are left with fewer people who know, and no way to grow new ones. The knowledge doesn't retire. It disappears.

The organizations that hold on will capture what their experienced people know while they're still in the building, and protect the work that teaches judgment instead of automating it away.

See Radar

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