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Damon Harding

Partner at Digital Works Group

Hemel Hempstead,, United Kingdom

I specialise in transforming back office systems & processes to be optimised for mobile & online use based around the customer’s needs. I bring extensive knowledge and experience of processes and systems in multiple sectors and am able to turn high level strategy into credible, deliverable plans linked to organisational value drivers and gain appropriate stakeholder buy-in.

As a partner of Digital Works Group I specialise in supporting companies to adopt a customer-led approach throughout their strategy and identifying areas where digital can be used to enhance business performance, whether helping companies transform, turnaround, innovate, or simply solve a specific digital pain-point.

1. Digital Education: Starting with education – we help clients understand ‘digital’, its applications and benefits.

2. Vision and Strategy: We then work together to create an achievable strategy. A clear ‘direction of travel’, suitable to needs and objectives. With digital woven in appropriately.

3. Transformation delivery: Outcome led and supported by a central programme management and proven blueprints for each ‘stage’ of evolution across the business to give certainty and reduce risk.

4. Optimisation: And finally, we advise on the capabilities the company needs to make change smoother and faster. Via our tried and tested change framework.

And we can support clients to ‘make it happen’ via our ‘think & do’ approach, market-leading digital experience, and our end-to-end services in think | execute | grow.

If you want to know any more please get in touch or you can find more information on our site!

https://digitalworksgroup.com/

Available For: Consulting, Influencing
Travels From: London

Damon Harding Points
Academic 0
Author 8
Influencer 3
Speaker 0
Entrepreneur 0
Total 11

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Business Unit: Strategy, Leadership & Innovation
Theatre: United Kingdom
Minimum Project Size: Undisclosed
Average Hourly Rate: Undisclosed
Number of Employees: Undisclosed
Company Founded Date: Undisclosed

Areas of Expertise

Analytics
Business Strategy 30.33
Change Management
CRM
Customer Experience 30.01
Digital Disruption
Digital Transformation 30.14
Innovation
Leadership 30.15
Management
Retail 30.07
Social
Sustainability

Industry Experience

Professional Services
Retail
Telecommunications
Utilities

Publications & Experience

2 Article/Blogs
Approaching Digital Transformation in the Charity and Not-For-Profit Sector
Digital Works Group
March 18, 2019
63% of UK charities do not have a digital strategy and 75% have few digitally skilled people around, according to the Charity Digital Code Benchmark report. In this expert interview, Damon Harding talks about the challenges they are facing and the need to rapidly learn what to change and how to go about it.

See publication

Tags: Digital Transformation, Leadership, Business Strategy

Transforming ticketing for retailers: client spotlight on Integrated Retail and iRexM3
Digital Works Group
March 05, 2018
Consumers expect to be offered the same great deals in a store as they do online, but traditional ticketing remains a hugely manual process and can represent a big challenge when it comes to being agile and responsive.

See publication

Tags: Customer Experience, Digital Transformation, Retail

1 Media Interview
Digital Transformation for Charities
The Digital Collective podcast
December 17, 2018
Damon Harding talks about the digital transformation of charities, the surprising truth about digital budgets and a structured approach to success. Presented by Martin Francis Campbell for the Digital Collective podcast.

See publication

Tags: Business Strategy, Digital Transformation, Leadership

1 Podcast
How to make your Digital Transformation quicker and smoother
Digital Works Group
May 09, 2019
Digital Transformation is a complex yet 'must-do' activity to fend off disruption and increasing competition. Not developing a clear path for what and how to change is often what causes digital transformation efforts to fail. Expert, Damon Harding, shares a proven framework that will bring clarity to help deliver successful transformations quickly and smoothly. Damon discusses the critical success factors needed and shares some top tips and advice.

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Tags: Digital Transformation, Leadership, Business Strategy

1 Webinar
Webinar: How to make your digital transformation quicker & smoother
Digital Works Group
April 30, 2019
“For digital transformation to be successful you have to approach it in a joined-up, planned way – linked to the value drivers of the organisation.
A change framework allows you to bring together all the really important elements to drive and manage change and have the best chance of building momentum for success.“
Damon Harding, Partner, Digital Works Group

See publication

Tags: Digital Transformation, Leadership, Business Strategy

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