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John Formica

Charlotte, North Carolina, United States

Engaging Disney Speaker Virtual or Live * America's Customer Experience Speaker * (Create a Disney-like Culture & Experience)

John Formica Points
Academic 0
Author 60
Influencer 10
Speaker 30
Entrepreneur 0
Total 100

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Areas of Expertise

Business Strategy 32.44
Customer Experience 34.59
Customer Loyalty 37.31

Industry Experience

Professional Services

Publications

1 Book
Making The Customer Experience Magical Now! - How to Succeed In Business and Beat Out Your Competition Today!"
Desktop Wings
October 20, 2010
Have you ever wondered how the Disney company continues to produce a success model on excellence, leadership, team culture and an amazing customer experience? Imaging if you could learn Disney's Strategies and Successful Model to create your own positive winning customer focused team culture in your organization today. John, the “Ex-Disney Guy”, and former Disney leader, will share his incredible experiences, real best practices and proven Disney Success Strategies, to help you create YOUR OWN “Magical” Disney-like Customer Experience.

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Tags: Business Strategy, Customer Experience, Customer Loyalty

3 Keynotes
Magical Virtual Event Experience Introduction
John Formica
March 01, 2022
Magical Virtual Event Experience Introduction

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Tags: Customer Experience, Customer Loyalty

Promo Video
John Formica
March 01, 2018
4 Minute Demo of John Inspiring and and Empowering His Audience to Achieve Magical Results! Imagine Your Audience Experiencing the Same!

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Tags: Customer Experience, Customer Loyalty

John Formica Wesite Video
Big Picture Media
June 21, 2017
John Formica Wesite Video

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Tags: Customer Experience, Customer Loyalty

2 Media Interviews
Create an Experience with John Formica
Tortal Training
November 28, 2018
Training Unleashed Podcast #41: Cordell interviews guest John Formica – “The Ex-Disney Guy” about ways individuals can differentiate their business from everyone else. John has spent over 30 years managing and supervising people in the service industries, and spent most of his career at Disney.

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Tags: Customer Experience, Customer Loyalty

066: Creating Magical Experiences by Knowing Your Purpose - Your Why with John Formica
Navigating the Customer Experience
October 23, 2018
John Formica, the “Ex-Disney Guy”, is a highly sought after internationally known speaker and author of the top selling book, “Making the Customer Experience Magical Now! - How to Succeed in Business and Beat Out Your Competition Today”.

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Tags: Customer Experience, Customer Loyalty

Thinkers360 Credentials

2 Badges

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John Formica