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John Formica

Charlotte, North Carolina, United States

Engaging Disney Speaker Virtual or Live * America's Customer Experience Speaker * (Create a Disney-like Culture & Experience)

John FormicaPoints
Academic0
Author60
Influencer5
Speaker0
Entrepreneur0
Total65

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Areas of Expertise

Business Strategy 32.74
Customer Experience 33.56
Customer Loyalty 34.75

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Professional Services

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Publications

1 Book
Making The Customer Experience Magical Now! - How to Succeed In Business and Beat Out Your Competition Today!"
Desktop Wings
October 20, 2010
Have you ever wondered how the Disney company continues to produce a success model on excellence, leadership, team culture and an amazing customer experience? Imaging if you could learn Disney's Strategies and Successful Model to create your own positive winning customer focused team culture in your organization today. John, the “Ex-Disney Guy”, and former Disney leader, will share his incredible experiences, real best practices and proven Disney Success Strategies, to help you create YOUR OWN “Magical” Disney-like Customer Experience.

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Tags: Business Strategy, Customer Experience, Customer Loyalty

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John Formica