The buyer journey and social media
Kara Lambert
December 13, 2021
Understand the buyer journey and how to use this in your social media marketing
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Tags: Customer Experience, Marketing
People buy from people - or do they?
Kara Lambert
November 12, 2021
Learn the science and psychology behind the saying "people buy from people" and find out if there's any truth to it.
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Tags: Customer Experience, Marketing
20 ways to deliver exceptional customer service – free checklist
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July 23, 2020
Some of you might know why it’s important to deliver exceptional customer service, some might pay it lip service. First up I want to explain to you why it’s financially important to your success. Why it’s important to deliver exceptional customer service The biggest reason I can ever think of
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Tags: Customer Experience, Management, Marketing
Fear of rejection in online business
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July 15, 2020
One of the most common places my coaching clients fear rejection is online posts for their business. I get it, this is their baby and they don’t want it hurt. We put a lot of blood sweat and tears into our work and the last thing we want is to be trolled or ignored or […]
The post Fear of re
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Tags: Business Strategy
3 tips when you need consistent leads for your small business
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July 08, 2020
One of the things my coaching clients constantly want is consistent leads to their business. Let’s face it, who can blame them – we all want consistent income and seeing our bank balance grow. But there are three simple errors they make that are easily fixed and will see them have those consiste
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The goal of self-assurance | A Small Business Case Study
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July 01, 2020
A coaching client came to me in tears, their business was failing and what was letting it down was them and their lack of self-confidence and they had a goal of restoring their self-assurance, personally and as a small business owner. What is self-assurance? First of all, a definition. Self-assuranc
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listening versus feeling heard in small business
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June 23, 2020
Tom asked his staff member if they had understood the instructions, “yes” came the answer. Then some 30 minutes later Tom’s phone rang. It was his staff member, asking questions that Tom had answered and the staffer comfirmed hearing. Lily walked into the shop and the shop assistant greeted he
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How to build trust in business partnerships
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June 17, 2020
Many small business owners know that it’s important to build trust in their business partnerships. Some businesses even use it in their marketing or as a point of difference. But why is trust important in the various business partnerships we have, clients, staff, online, actual partners, and how d
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7 ways to overcome the fear of criticism as a small business owner
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June 11, 2020
The fear of criticism, probably one of the most common reasons small business owners tell me when discussing why they have trouble promoting their business. Why do we fear criticism? It’s true that our mind plays tricks on us and it’s there to protect us. When it comes to fearing criticism there
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How self-respect is different to self-confidence when you’re a small business owner
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May 28, 2020
When I surveyed my coaching clients about what they needed as small business owners, they answered ‘self-respect’. When I googled it, self-confidence came up in the results & I thought, “Close Mr Google but they’re different”. So how is self-respect different to self-confidence as a sm
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How doing mindset work as a small business owner is like an onion
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May 20, 2020
I admit, the first analogy I came up with was “How personal development is like an ogre” and then I had the scene from Shrek playing in my brain. You know the one where they are comparing Ogres to parfaits and onions? Yeah, that one. The more I thought about it, the more I could […]
The po
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Clarity in business: Why is it important?
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May 13, 2020
One of the most common things my small business coaching clients want is clarity in their business. Most of them want a clear goal and a clear path to get there. Don’t we all! Well, I’ve sat down and looked at my notes and brought together some key tips for those of you who wonder: […]
The
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Sibyl Magazine
Sibella Publications
January 01, 2020
Monthly author of articles for businesswomen looking to overcome fear and empower action
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Tags: Entrepreneurship, Health and Wellness, Mental Health
Are Facebook Groups Good for Business?
Kate Toon
May 11, 2020
Today I’m going to be giving my tips on how to run great Facebook groups: how to create them, get engagement and keep them enjoyable, profitable and manageable.
I’ll also be talking to my special Guest Kara Lambert, who’s an expert in the psychology behind using social media for engagement and biz success ( why it drives so many of us round the twist.)
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Tags: Business Strategy, Customer Experience, Marketing
The Psychology of Social Media
Social Media Marketing Institute
August 15, 2019
The history and impact of the psychology employed and engaged by social media companies on customers and community
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Tags: Customer Experience, Health and Safety, Marketing
Psychology of Social Media
Big Digital
March 20, 2018
The history and psychology of social media employed and engaged by platforms and the impact on users and customers
http://www.big.digital/speakers/kara-lambert/
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Tags: Big Data, Marketing, Mental Health