Quay Magazine - July/August 2021
Quay Media
July 05, 2021
Published review of business books in Quay Magazine UK.
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Tags: Culture, Entrepreneurship, Leadership
Find ways to build trust
The Culture Guy
March 29, 2021
Trust is the foundation stone of any team’s success. Without trust a team is nothing more than a group of individuals with their own personal agendas. It is definitely not a functioning, high performing team.
Building trust is fundamental. Brené Brown talks about it often, Patrick Lencioni writes about it in pretty much every one of his books. Trust is absolutely necessary, but it is hard to cultivate even when a team comes together in a common workspace. It is twice as hard when teammates don’t spend time together regularly. Trust is difficult, for two reasons.
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Tags: Leadership, Culture
Communicate Better
The Culture guy
March 22, 2021
While everyone worked in the same geographical location, most communication happened organically – chatting over an office divider, popping over to a colleague’s desk to ask a quick question, or grabbing some coffee together and having a 10 minute catch up or gossip.
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Tags: Leadership, Culture
Clarify Expectations.
The Culture Guy
March 15, 2021
Once you introduce this new level of self-motivation and self organisation for people, they will have a lot of space and a lot of decisions to make themselves about how, when, and what work they do and when they complete tasks, so it is imperative that they understand the rules of the game, the expectations, the framework for making the right decisions that reflect the values of the company and the expectations of clients.
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Tags: Leadership, Culture
Authenticity only comes with work and time!
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September 24, 2019
Earlier this month Cadbury launched a chocolate bar that will end world racism! Yes, you read that right! It will end racism! Only it won’t! It’s […]
The post Authenticity only comes with work and time! appeared first on The Culture Guy.
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Tags: Leadership, Culture
How important is your goal?
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August 05, 2019
In the Midlands there is a toll road. A motorway that charges £6.40 to skip the traffic. £6.40 to by-pass 27 miles of heavily congested M6 […]
The post How important is your goal? appeared first on The Culture Guy.
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Tags: Entrepreneurship
It all comes down to people!
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June 17, 2019
Thought for the day: People are just trying to get through life with the most peace and joy and enrichment and least stress, pain and anguish. […]
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Tags: Leadership, Culture
What are you giving back?
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June 13, 2019
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Tags: Leadership, Culture
Keep on moving!
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June 11, 2019
The post Keep on moving! appeared first on The Culture Guy.
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Tags: Culture, Entrepreneurship
The Law of compounded marginal gains!
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June 11, 2019
The whole principle came from the idea that if you broke down everything you could think of that goes into riding a bike, and then improved […]
The post The Law of compounded marginal gains! appeared first on The Culture Guy.
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Tags: Leadership, Culture
Leading = Service not power!
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June 03, 2019
Leadership is simple. Your job as a leader is not to be ‘in charge’, but to be ‘in service’. If you are leading a team, your […]
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Tags: Leadership, Culture
Life is uncertainty!
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June 03, 2019
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Tags: Culture
Comfort does not change us only pressure does!
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May 25, 2019
The post Comfort does not change us only pressure does! appeared first on The Culture Guy.
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Don’t underestimate the power of the small things!
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May 22, 2019
Everyone is looking for big change and big results. The markets want big growth and big gains. Founders and leaders want big action and big impact. […]
The post Don’t underestimate the power of the small things! appeared first on The Culture Guy.
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Tags: Leadership, Culture
It's bad business to think of the money!
linkedin
April 05, 2016
Ok, so it's not entirely bad business to think of the money. Businesses need to make money. In fact, businesses that don’t make money won’t last very long. Nor is there anything fundamentally wrong with people being paid well for working hard to build a great business; it makes good business sense to reward talented staff and trusting investors.
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Tags: Marketing, Culture
Your team doesn't work. Here's why!
linkedin
January 11, 2016
Imagine an 11 man football team where the following was true:
Only 4 of the 11 players know which goal they're trying to score in.
Only 2 of the 11 actually care!
Only 2 of the 11 know what position they are playing in and what their role is in the team.
All but 2 team members are actually unwittingly competing against their own team in some way.
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Tags: Leadership, Culture
Don't make resolutions! Set goals and work the process!
linkedin
December 20, 2015
It's that time of year again when we look forward twelve months and imagine what our life could be like. We resolve to change and be better, be fitter, work harder, achieve more, love more often, etc., etc.
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Tags: Leadership, Culture
The Business of Humans
ONLE Networking
May 25, 2021
The COVID crisis has accelerated a process of human disconnection that was already moving at a frightening pace. Yet despite the many awful consequences of the pandemic and the resulting lockdowns, one positive is that this process may have begun reversing. This book - written by the members of ONLE Networking - is about taking control of your time, priorities and communication to ensure that you, your goals, purpose and relationships are more important than the business you run.
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Tags: Business Strategy, Culture, HR
No More Fear
The Culture Guy
April 27, 2020
From a young age we are conditioned to constrain ourselves; to limit our dreams; to protect ourselves from failure; to confine our dreams to only that which we can see is possible. From every side, we are told to dream small, aim low, live a mediocre life. Well, I say no more! NO MORE FEAR! Now is the time to cast off mediocrity. To dream big! To aim high! To step out, step up and be the very best you can be! This book is the catalyst! A manifesto for life.
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Tags: Culture, Entrepreneurship, Startups
Too Busy: How to take a holiday and not be a slave to your business!
The Culture Guy
April 01, 2019
Are you too busy running your business to have a life? Have you devoted several years to building a successful business, grown to more than a dozen people and now you're wondering what it was all for?Well this book will help you to stop spinning plates and move from fire-fighting to fun loving. You'll be able to take a holiday without worrying if your business will survive in your absence. This book will take you from slave to adventurer in a few simple steps. It's time to remember the reason you started this in the first place!
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Tags: Culture
Culture: How to rid your organisation of politics
The Culture Guy
January 14, 2018
Every organisation has a culture. Whether it’s explicitly articulated or organically develops over time, every organisation has a set of rules and values that influence and define the way people behave. It affects every part of your organisation, from the meetings to the decor, from the people you hire to the profits you make.
WHY ARE YOU SPENDING SO LITTLE TIME ON GETTING IT RIGHT?
If you want running your team or your organisation to be easier with fewer politics, less complaining and higher productivity, then you need to get your culture in order and this book could just save your organisation!
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Tags: Culture
Culture: How to rid your organisation of politics and create massively high performing teams!
The Culture Guy
January 14, 2018
Every organisation has a culture. Whether it’s explicitly articulated or organically develops over time, every organisation has a set of rules and values that influence and define the way people behave. It affects every part of your organisation, from the meetings to the decor, from the people you hire to the profits you make.
WHY ARE YOU SPENDING SO LITTLE TIME ON GETTING IT RIGHT?
If you want running your team or your organisation to be easier with fewer politics, less complaining and higher productivity, then you need to get your culture in order and this book could just save your organisation!
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Tags: Leadership, Culture
How to change the world with 22nd Century Thinking
The Culture Guy
June 24, 2022
What if we could build a society based on service, justice, generosity and the collective good? What if communities always come together to support each other and build a fairer, more inclusive world today and future generations for the next 1000 years? What if you were all cheerleaders instead of critics.
What if our leaders actually chose to selflessly serve the people. What if every person had true opportunity regardless of who they are or wear they lived? What if every organisation (business, charity or government) solved real problems in a sustainable, accessible way to benefit society.
How different would our world be?
“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”
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Tags: Culture, Health and Wellness, Leadership
How to create a remote team where people thrive and do their best work
Service Desk Show (SITS22)
May 10, 2022
Most business are smart organisations – they have effective strategy, marketing, financial controls and technology infrastructure. Very few organisations are ‘healthy’ – minimal politics, clarity of goals throughout the organisation, high morale, nearly zero staff turnover, high productivity. In today’s world of competitive business, being healthy is the main thing that will give service desk businesses the edge over their competitors and make them stand out. This session will take you through how to build a healthy service desk team, reduce staff turnover and increase productivity, but build a thriving remote culture.
Key take aways:
Find out why some remote teams fail and others succeed.
Understand how building culture saves money, increases productivity and reduces staff turnover.
Discover the 4 key components of designing a magnetic team culture.
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Tags: Management, Culture, HR
How to change the world with 22nd century thinking
EXP101
March 15, 2022
What if we could build a society based on service, justice, generosity and the collective good? What if communities always come together to support each other and build a fairer, more inclusive world today and future generations for the next 1000 years? What if you were all cheerleaders instead of critics.What if our leaders actually chose to selflessly serve the people. What if every person had true opportunity regardless of who they are or wear they lived? What if every organisation (business, charity or government) solved real problems in a sustainable, accessible way to benefit society.
How different would our world be?
“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”
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Tags: Business Strategy, Culture, Future of Work
SITS 2019
Diversified Communications UK
May 01, 2020
Keynote on culture at the Service Desk and IT Support Show 2019
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Tags: Culture
North East Expo
Fresh Start Events
November 14, 2019
Keynote on building culture to reduce business in organisations
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Tags: Business Strategy, Culture
Building Culture and Increasing Revenue
Service Desk Institute
February 27, 2019
A 3 hour workshop/keynote for attendees at SDI 2019 conference. Defining what culture truly is and why in the 21st century it's the most important consideration for organisational leaders. Why is authenticity key to creating attractive organisations and how does it inspire customers to tell everyone about you? The key components of an organisational purpose (the foundation of culture) and how to go about codifying organisational purpose. The 5 dysfunctional behaviours of team and how to avoid them to build a thriving
culture. How to walk the talk and ensure all your communication and interactions reinforce your purpose to build authentic culture. How poorly thought out policies and procedures can impact and undermine creating culture and how to bake in culture to your policies and procedures. Full with inspiring stories and challenging examples of organisations building fantastic cultures and the impact it has on those businesses.
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Tags: Culture
Developing a Magnetic Culture
