How Do Your 3PL Relationships Measure Up To The Leaders
Gartner
July 14, 2020
In this Gartner report, James Lisica examined how logistics leaders can create more value from 3PL relationships by moving beyond purely transactional arrangements toward clearer relationship models, stronger governance, and more deliberate value creation. The research helped supply chain leaders assess the maturity of their outsourcing relationships, understand the benefits of different engagement models, and apply a more structured approach to improving collaboration, service outcomes, and long-term partnership value.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics, and branding not reproduced.
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Tags: Future of Work, Supply Chain, Transportation
Developing Cost-to-Serve Programs
Gartner
May 22, 2020
In this Gartner research, James Lisica examined how logistics organizations can build cost-to-serve capabilities over time by following a staged development path. The report helps supply chain leaders strengthen the data, capabilities and decision support needed to move beyond basic analysis toward more practical, insight-driven decisions that improve cost visibility, service alignment and profitability.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Ecosystems, Future of Work, Supply Chain
2020 Magic Quadrant for Third-Party Logistics, Worldwide
Gartner
March 17, 2020
In this Gartner Magic Quadrant, James Lisica co-authored an evaluation of major global third-party logistics providers and the capabilities and sustainability credentials that differentiated them in the worldwide 3PL market. The research helped logistics leaders compare provider strengths, assess strategic fit, and make more informed decisions when selecting global logistics partners.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
2020 Gartner Supply Chain Top 25: Asia/Pacific
Gartner
March 09, 2020
In this Gartner research, James Lisica co-authored an analysis of leading supply chain organizations in the Asia/Pacific region, highlighting the practices and strategic capabilities that set them apart. The report gave supply chain executives a regional view of leadership performance and explored how top organizations were differentiating through digital innovation, sustainability, operational excellence, sustainability, agility and stronger alignment between strategy and execution.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
A User’s Guide to Gartner’s Supply Chain Maturity Assessment for Logistics
Gartner
April 08, 2019
In this Gartner research, James Lisica discusses the process required to assess the organizations using a five-stage framework for assessing and developing logistics capabilities. The model helps supply chain leaders establish a capability baseline, identify critical gaps, define strategic priorities, and create a practical roadmap for logistics development and long-term improvement.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Digital Transformation, Future of Work, Supply Chain
2019 Gartner Supply Chain Top 25: Asia/Pacific
Gartner
March 25, 2019
In this Gartner research, James Lisica co-authored an analysis of leading supply chain organizations across the Asia/Pacific region, highlighting the practices and strategic capabilities that set top performers apart. The report provided supply chain executives with a regional view of leadership performance and explored how top organizations were differentiating through digital innovation, operational excellence, sustainability, agility, and stronger alignment between strategy and execution.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
Toolkit: 2017 Strategic Roadmap for Logistics Excellence: Integrating Logistics With the Internal Supply Chain (Stage 2 to 3 Maturity)
Gartner
February 25, 2019
In this Gartner toolkit, James Lisica outlined a practical development path for organizations seeking to move from a centralized logistics function toward stronger integration with the internal supply chain. The research helps supply chain leaders identify capability gaps, prioritize development initiatives, and build a roadmap for improving cross-functional coordination, operational efficiency, and overall supply chain performance.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Digital Transformation, Future of Work, Supply Chain
Toolkit: Use Gartner’s Framework for Logistics Development to Achieve Stages 4 and 5 Logistics Maturity
Gartner
February 20, 2019
In this Gartner toolkit, James Lisica outlined a development path for organizations seeking to move beyond internally integrated logistics toward higher levels of external collaboration and value creation. The research helps supply chain leaders identify capability gaps, prioritize development initiatives, and build a roadmap for strengthening logistics performance through closer alignment with customers, suppliers, and the broader value chain.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Digital Transformation, Future of Work, Supply Chain
2017 Strategic Roadmap for Logistics Excellence: Achieving Functional Alignment (Moving From Stage 1 to Stage 2 Maturity)
Gartner
January 20, 2019
In this Gartner toolkit, James Lisica outlined a practical development path for organizations moving from siloed logistics operations toward a more centralized, standardized and scalable logistics function. The research helps supply chain leaders identify capability gaps, prioritize development initiatives and create a roadmap for improving cost efficiency, governance and overall logistics performance.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Digital Transformation, Future of Work, Supply Chain
2018 Gartner, Magic Quadrant for Third-Party Logistics, Worldwide
Gartner
May 03, 2018
n this Gartner Magic Quadrant, James Lisica co-authored an evaluation of major global third-party logistics providers and the capabilities and sustainability credentials that differentiated them in the worldwide 3PL market. The research helped logistics leaders compare provider strengths, assess strategic fit, and make more informed decisions when selecting global logistics partners.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Supply Chain, Sustainability, Transportation
2018 Gartner Supply Chain Top 25: Asia/Pacific
Gartner
March 20, 2018
In this Gartner research, James Lisica examined leading supply chain organizations across the Asia/Pacific region and highlighted the practices that set top performers apart. The report provided a regional view of supply chain leadership, showcasing how leading organizations were strengthening operational excellence, sustainability, customer focus, and supply chain capabilities to compete more effectively in a complex and fast-moving market.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
Supply Chain Guide to Designing a Global Logistics Strategy
Gartner
November 21, 2017
In this Gartner research, James Lisica provided a practical framework to help supply chain leaders design stronger global logistics strategies. Drawing on leading organizations’ approaches to logistics strategy design, the report helps executives structure a more deliberate path toward global logistics excellence, with a focus on building robust, high-performing logistics capabilities.
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Tags: Digital Transformation, Future of Work, Supply Chain
Helping Logistics Leaders Define Their Transactional, Preferred and Strategic 3PL Relationships
Gartner
July 24, 2017
In this Gartner research, James Lisica contributed to an examination of how logistics leaders can create more value from their 3PL relationships by defining clearer relationship models and using them more deliberately. The report helps supply chain leaders distinguish between transactional, preferred and strategic 3PL relationships, assess which providers are best suited to each role, and set more realistic expectations around collaboration, service and value creation.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Transportation
2017 Gartner Supply Chain Top 25: Asia/Pacific
Gartner
March 07, 2017
In this Gartner research, James Lisica examined leading supply chain organizations across the Asia/Pacific region and highlighted the practices that distinguished top performers. The report gave supply chain executives a regional view of supply chain leadership and practical insight into the priorities, capabilities, sustainability and operating approaches shaping high-performing supply chains across Asia/Pacific.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
Magic Quadrant for Third-Party Logistics Providers, Worldwide
Gartner
May 10, 2016
In this Gartner Magic Quadrant, James Lisica co-authored an evaluation of major global third-party logistics providers and the sustainability credentials and operating capabilities that differentiated them in the worldwide 3PL market. The research helped logistics executives compare provider strengths, assess strategic fit, and make more informed decisions when selecting global logistics partners.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Supply Chain, Sustainability, Transportation
2016 Gartner supply chain top 25: Asia/Pacific
Gartner
March 08, 2016
In this Gartner research, James Lisica examined leading supply chain organizations across the Asia/Pacific region and highlighted the practices that distinguished top performers. The report gave supply chain executives a regional view of supply chain leadership and practical insight into the priorities, capabilities, sustainability and operating approaches shaping high-performing supply chains across Asia/Pacific.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
2014 Magic Quadrant for Third-Party Logistics Providers, Worldwide
Gartner
April 15, 2014
In this Gartner Magic Quadrant, James Lisica contributed to an evaluation of global third-party logistics providers and the capabilities that differentiated them in the worldwide 3PL market. The research helped logistics executives compare provider strengths, assess strategic fit, and make more informed decisions when selecting global logistics partners.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Transportation
2014 Gartner supply chain top 25: Asia/Pacific
Gartner
April 06, 2014
In this Gartner research, James Lisica examined leading supply chain organizations across the Asia/Pacific region and highlighted the practices that distinguished top performers. The report gave supply chain executives a regional view of supply chain leadership and practical insight into the priorities, capabilities, sustainability and operating approaches shaping high-performing supply chains across Asia/Pacific.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
Magic Quadrant for Third-Party Logistics Providers, Worldwide
Gartner
April 16, 2013
In this Gartner Magic Quadrant, James Lisica contributed to an evaluation of global third-party logistics providers and the capabilities that differentiated them in the worldwide 3PL market. The research helped logistics executives compare provider strengths, assess strategic fit, and make more informed decisions when selecting global logistics partners.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Transportation
2013 Gartner Supply Chain Top 25: Asia/Pacific
Gartner
March 05, 2013
In this Gartner research, James Lisica contributed to an analysis of leading supply chain organizations across the Asia/Pacific region and highlighted the practices that distinguished top performers. The report gave supply chain executives a regional view of supply chain leadership and practical insight into the capabilities, sustainability and operating approaches shaping high-performing supply chains across Asia/Pacific.
Summary written by James Lisica for profile purposes. Original Gartner text, graphics and branding not reproduced.
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Tags: Future of Work, Supply Chain, Sustainability
Synchronized Autonomy: Building the Next-Generation Supply Chain Ecosystem
Pertamina
February 06, 2026
For Pertamina's Leadership Conference (On behalf Of Emeritus) in Jakarta James Lisica delivered this opening keynote on the future of supply chain operating models in an age of digital disruption and geopolitical volatility.
Built around the concept of Synchronized Autonomy, the session examined how organisations can move from reactive, fragmented supply chains to intelligent, integrated, and increasingly autonomous networks.
Covering Strategic Synchronization and Autonomous Operations, the keynote explored the role of digital ecosystems, cyber resilience, sustainability, AI, digital twins, and agentic technologies in building future-ready supply chains. Attendees left with practical frameworks for transforming disruption into resilience, agility, and competitive advantage.
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Tags: Digital Twins, Future of Work, Supply Chain
The Future Of Supply Chains - The Road To 2030 - Virtual Keynote
THE LOGISTICS WORLD®
February 05, 2026
In this virtual keynote presented for Logistics World Summit 2026, James Lisica delivers a forward-looking perspective on the transformation required to build the supply chains of 2030. Against a backdrop of geopolitical uncertainty, digital disruption, rising customer expectations, and sustainability pressures, the session explores why supply chains must evolve from fragmented, reactive models into intelligent, connected, and adaptive ecosystems.
Combining strategic insight with practical relevance, James outlines the capability shifts that will define future-ready organisations, from digital intelligence and stronger ecosystem coordination to greater resilience, agility, and commercially viable sustainability. The webinar offers leaders a clearer view of the road ahead and the actions needed to compete in the next era of global supply chains.
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Tags: Digital Twins, Future of Work, Supply Chain
The Intelligent Police Force: How AI, Digital Twins and New Operating Models Will Transform Policing: The Opening Keynote
Australian Federal Police
November 11, 2025
In this keynote delivered for senior leaders from the Australian Government and Police Force, James Lisica explored the future of policing in an era of accelerating technological disruption, rising complexity, and shifting community expectations. The session examined how the next wave of innovation is set to reshape modern policing, including advances in agentic and causal artificial intelligence, predictive analytics, computer vision, automation, connected sensors, digital twins, and real-time intelligence platforms.
Drawing on lessons from supply chain transformation and other complex operating environments, James highlighted the importance of the policing supply chain, the interconnected flow of people, information, assets, decisions, and response capabilities required to protect communities effectively. The keynote explored how more connected, intelligence-led, and adaptive operating models can strengthen situational awareness, improve coordination, and enable faster, better-informed action across the policing ecosystem.
The session also addressed the future of work in policing, examining how human-machine collaboration, new digital capabilities, and evolving workforce models will reshape roles, decision-making, and frontline effectiveness. Attendees gained strategic insights into how policing and government agencies can prepare for a future that will demand more agile, technology-enabled, and resilient organisations.
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Tags: Agentic AI, Digital Twins, Supply Chain
Retail Supply Chains of 2050 – Understanding Tomorrow’s Customer Today
Forefront Events
September 11, 2025
Keynote delivered at the Retail Supply Chain & Fulfilment Summit examining how next-generation customer expectations will reshape supply chain operating models through 2050. The presentation explored future network design, intelligent fulfilment architectures, AI-driven orchestration and digital supply chain twins required to meet emerging eCommerce demand and customer experience expectations.
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Tags: Digital Twins, Future of Work, Supply Chain
From Distribution to Ecosystems: The Rise of the Intelligent Value Chain - Opening Keynote (UK)
Midwich Group
June 18, 2025
In this session for the leadership event at Midwich Group, James Lisica explored how rapid technological change, digital transformation, and evolving customer expectations are reshaping global supply chains and distribution networks. The presentation examined the shift from traditional, linear supply chains toward more connected and intelligent value chain ecosystems driven by data, automation, and advanced analytics. Drawing on real-world examples and emerging technologies such as AI, digital twins, and predictive planning, James outlined how organisations can strengthen resilience, improve visibility, and unlock new sources of competitive advantage. Attendees gained practical insights into how distribution businesses can adapt their operating models to compete more effectively in an increasingly digital and dynamic market.
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Tags: Agentic AI, Future of Work, Supply Chain
Profitable Sustainability: Transforming Sustainability into Competitive Advantage
THE LOGISTICS WORLD®
April 02, 2025
Closing keynote delivered at THE LOGISTICS WORLD
SUMMIT & EXPO 2025 exploring how organizations can transform sustainability from a compliance cost into a profitable competitive advantage. The session examined strategies for aligning environmental goals with operational efficiency, logistics network optimization, digital innovation and brand differentiation while preparing supply chains for the next generation of sustainable business models.
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Tags: Future of Work, Supply Chain, Sustainability
Profitable Sustainability: Turning Environmental Responsibility into Competitive Advantage
Western Digital
August 05, 2024
In this keynote delivered for the leadership team at Western Digital, James Lisica explored how sustainability is rapidly becoming a defining strategic capability for modern supply chains. As regulatory pressures, stakeholder expectations, and environmental challenges intensify, organizations must move beyond viewing sustainability as a compliance exercise and instead integrate it into the core of their operating model. The session examined how leading companies are redesigning supply networks, leveraging data and emerging technologies, and rethinking cost structures to simultaneously reduce environmental impact while improving operational performance and profitability. Attendees gained practical insights into how organizations can transform sustainability from a perceived cost burden into a powerful driver of innovation, efficiency, resilience, and long-term competitive advantage.
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Tags: Future of Work, Supply Chain, Sustainability
The Future of Supply Chains in the High-Tech Industry - Keynote (USA)
Western Digital
November 13, 2023
In this keynote session for the 2023 leadership team at Western Digital, James Lisica explored the forces reshaping supply chains in the high-tech industry and what they mean specifically for a global technology leader operating across complex, capital-intensive, and highly interconnected networks.
The presentation examined how accelerating product innovation, semiconductor and component dependencies, geopolitical volatility, shifting customer demand, and rising resilience requirements are changing the rules for supply chain leadership in the data storage and technology sector.
Drawing on practical frameworks and industry research, James outlined how Western Digital can strengthen its future readiness through greater end-to-end visibility, smarter scenario planning, more adaptive network design, and the use of technologies such as AI, advanced analytics, and digital twins.
The session also explored how high-tech supply chains must evolve to balance cost, service, agility, innovation, and risk in an environment where speed to market and supply continuity are both critical. Attendees gained strategic insights into how Western Digital can build a more intelligent, resilient, and competitive supply chain operating model for the future.
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Tags: Future of Work, Supply Chain, Sustainability
Opening Keynote: The Future-Proof Supply Chain - Manhattan Exchange Event 2023
Manhattan
November 02, 2023
Opening Keynote on the exploration of the next generation of supply chains and the technologies transforming them. From AI-driven decision engines and digital twins to autonomous logistics networks and ecosystem-based collaboration, this keynote reveals how tomorrow’s supply chains will sense, decide, and execute in real time while balancing resilience, profitability, and sustainability.
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Tags: Future of Work, Supply Chain, Sustainability
Unified Summit 2023 Opening Keynote - Supply Chains Of the Future
Unified Summit
February 21, 2023
Opening Keynote on the exploration of the next generation of supply chains and the technologies transforming them. From AI-driven decision engines and digital twins to autonomous logistics networks and ecosystem-based collaboration, this keynote reveals how tomorrow’s supply chains will sense, decide, and execute in real time while balancing resilience, profitability, and sustainability.
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Tags: Digital Twins, Future of Work, Supply Chain
The Rise Of Value Chain Ecosystems - Leadership Forum Opening Keynote
Bosch
February 07, 2023
In this opening keynote for Bosch, James Lisica explores the shift from traditional linear supply chains to dynamic value chain ecosystems. As digital technologies, data integration, and platform-based business models reshape global commerce, organizations must move beyond siloed operations and build more collaborative, interconnected networks that span partners, suppliers, and customers. The session examines how emerging capabilities such as advanced analytics, real-time visibility, and digital twins are enabling companies to simulate, optimise, and orchestrate complex value chains with far greater precision. Attendees gain strategic insights into how ecosystem thinking, combined with technologies like digital twins, can help organisations improve resilience, accelerate decision-making, and unlock new sources of competitive advantage in an increasingly complex global economy.
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Tags: Digital Twins, Supply Chain, Sustainability
Keynote: Global Fall Out & The Rise Of The Ethical Supply Chain - American Express Leading Edge Asia Pacific Summit
American Express
November 15, 2022
In this keynote session, for Finance & Procurement Leaders at the American Express Leading Edge Asia Pacific Summit, James Lisica explores how geopolitical disruption, economic volatility, and growing societal expectations are reshaping global supply chains. As transparency, sustainability, and corporate responsibility move from the margins to the mainstream, organizations must rethink how their supply chains are designed and governed. This presentation examines the emergence of the ethical supply chain one that balances profitability with environmental stewardship, social responsibility, and long-term resilience.
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Tags: Future of Work, Supply Chain, Sustainability
Pioneering The Sustainable Supply Chain - Opening Keynote
ASCLA
July 01, 2022
In this opening keynote at ASCLA on behalf of HERE Technologies, James Lisica explored how sustainability is rapidly becoming a defining force shaping the future of global supply chains. As regulatory pressure, stakeholder expectations, and environmental challenges intensify, organizations must move beyond compliance and integrate sustainability as a core strategic capability. The session examined how leading companies are redesigning supply networks, leveraging technology, and adopting new operating models to reduce environmental impact while strengthening resilience and long-term competitiveness. Attendees gained practical insights into how supply chain leaders can transform sustainability from a cost center into a source of innovation, efficiency, and strategic advantage.
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Tags: Future of Work, Supply Chain, Sustainability
CSCO's Guide to Developing Dynamic Supply Chain Strategies to Navigate an Evolving World
Gartner
November 04, 2020
In this session, James Lisica addressed how the global pandemic and subsequent disruptions (including geopolitical events, economic concerns, and digital transformation) completely redefined market dynamics and overall network design.
He outlined strategies for Chief Supply Chain Officers (CSCOs) to move beyond traditional cost-cutting and instead focus on:
Holistic Network Design: Balancing agility against scale and speed versus cost reduction.
Data Visibility: Developing insights to drive real-time supply chain decision-making.
Risk Appetite: Embracing calculated risks and investing in new business models and emerging technologies to gain a competitive advantage.
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Tags: Future of Work, Supply Chain, Sustainability
Opening European Keynote: A New Era: Converging Physical and Digital Supply Chains
Gartner
June 17, 2019
Opening keynote delivered at the Gartner Supply Chain Executive Conference in Barcelona exploring the convergence of physical and digital supply chains. The presentation defined the transition from industrial-era supply chains to autonomous ecosystem-based operating models powered by AI, digital twins and predictive orchestration. It highlighted how disruption has become the baseline operating condition for modern supply networks and outlined the capabilities required for synchronized autonomous supply chain ecosystems for European orgnanizations.
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Tags: Future of Work, Supply Chain, Sustainability
Opening Keynote: A New Era — Converging Physical and Digital Supply Chains (USA)
Gartner
May 13, 2019
Opening keynote delivered at the Gartner Supply Chain Executive Conference exploring the convergence of physical and digital supply chains. The presentation defined the transition from industrial-era supply chains to autonomous ecosystem-based operating models powered by AI, digital twins and predictive orchestration. It highlighted how disruption has become the baseline operating condition for modern supply networks and outlined the capabilities required for synchronized autonomous supply chain ecosystems.
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Tags: Digital Transformation, Future of Work, Supply Chain
Opening Keynote Gartner - A New Era For Global Supply Chains
Gartner
March 15, 2019
In this opening keynote, James Lisica delivers a powerful overview of the forces redefining global supply chains and the leadership mindset required to navigate what comes next. As volatility, digital acceleration, AI, sustainability pressures, and geopolitical fragmentation reshape the global economy, traditional supply chain models are rapidly becoming obsolete.
This session explores why a new era has arrived, one that demands more than incremental improvement. It calls for a fundamental shift toward supply chains that are intelligent, resilient, adaptive, and commercially aligned. Combining strategic insight with real-world perspective, James outlines the major trends, capability shifts, and operating model changes that will separate tomorrow’s leaders from those left behind.
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Tags: Future of Work, Supply Chain, Sustainability
The Bimodal Supply Chain: Tackling Today, Preparing for Tomorrow
Smart Conference
March 29, 2017
Opening Keynote delivered at the Smart Conference examining the CSCO challenge of maintaining operational reliability while simultaneously engineering digital innovation in global supply chains. The presentation introduced the concept of the “Bimodal Supply Chain,” balancing operational excellence (Mode 1) with experimentation and digital transformation (Mode 2) to prepare organizations for emerging technologies and ecosystem competition.
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Tags: Digital Transformation, Future of Work, Supply Chain
A New Framework For Global Logistics Strategies - Gartner Conference
Gartner
May 21, 2013
In this session, James Lisica introduced a new strategic framework for designing and managing global logistics networks in an era of rising complexity, volatility, and digital disruption. Drawing on extensive research and real-world industry experience, the presentation outlined how organizations can move beyond fragmented transportation and distribution models to develop integrated logistics strategies aligned with corporate growth, cost optimization, and customer expectations. Attendees gained practical insights into building more resilient, scalable, sustainable and strategically aligned global logistics capabilities.
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Tags: Future of Work, Supply Chain, Sustainability
Blending Innovation With Continuous Improvement For Fedex & Emeritus
FedEx
February 10, 2026
In this interactive workshop on behalf of Emeritus For Fedex, James Lisica examines how leading organisations blend innovation with continuous improvement to create more resilient, agile, and future-ready supply chains. The session challenges the false choice between transformational change and operational discipline, showing how the strongest organisations do both.
Combining strategic perspective with practical application, the workshop helped participants understand how to embed innovation into core processes, align new capabilities with business priorities, and create momentum for sustainable performance improvement.
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Tags: Future of Work, Supply Chain, Transportation
Developing The Next Generation Supply Chain (USA 2-Day Workshop)
Western Digital
May 04, 2025
This executive workshop Led by James Lisica brought together the Western Digital leadership team to explore the capabilities required to build the next generation of supply chains and digital twins in an increasingly complex and technology-driven world.
The session examined how organizations can evolve beyond traditional operating models to create more intelligent, connected, and resilient supply chain ecosystems. Through strategic frameworks, interactive discussions, and practical examples, participants explored areas such as digital transformation, network design, data-driven decision making, and cross-functional integration. The workshop provided actionable insights to help leaders strengthen supply chain performance while positioning the organization to compete more effectively in rapidly changing global markets.
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Tags: Digital Twins, Supply Chain, Sustainability
Designing Digital Control Towers - Executive Workshop (USA 2 Days)
Western Digital
September 26, 2024
This hands-on workshop brought together the Western Digital supply chain control tower team to design the next generation of its global control tower capability. Led by James Lisica, the session focused on translating the concept of a digital control tower into a practical operating model that could deliver real-time visibility, faster decision-making, and stronger coordination across complex global supply networks.
Working sessions explored the critical building blocks of an effective control tower, including data architecture, end-to-end visibility, exception management, predictive insights, and the integration of advanced technologies such as AI and digital twins.
Participants collaborated to define how a modern control tower should function as the “nerve center” of the supply chain enabling teams to sense disruptions earlier, orchestrate responses across the network, and support more proactive and intelligent operations.
By the end of the workshop, the team had developed a clearer blueprint for a next-generation global control tower capable of improving situational awareness, strengthening resilience, and enabling more coordinated decision-making across Western Digital’s supply chain ecosystem.
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Tags: Digital Twins, Future of Work, Supply Chain
Developing Supply Chain Metrics & Cost-to-Serve Models – Executive Workshop
Loreal
February 17, 2023
This executive workshop focused on helping supply chain leaders from L'Oréal design more effective performance measurement frameworks and cost-to-serve models to support better strategic decision-making. Led by James Lisica, the session explored how organisations can move beyond traditional operational metrics to develop a more comprehensive view of cost, service, and profitability across complex supply chain networks. Through practical frameworks, working sessions, and real-world examples, participants examined how to build meaningful supply chain KPIs, apply cost-to-serve analytics, and align performance measurement with broader commercial and operational objectives. The workshop provided actionable approaches for improving visibility, supporting smarter trade-offs, and enabling more profitable supply chain strategies.
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Tags: Future of Work, Predictive Analytics, Supply Chain
Building The Next-Generation Retail Supply Chain - Emeritus & Carrefour (Dubai Executive Workshop)
Carrefour
November 17, 2022
This two-day executive workshop brought together leaders from Carrefour and regional retail organisations to explore how the next generation of retail supply chains must evolve in response to digital disruption, shifting consumer expectations, and increasing operational complexity. Led by James Lisica, the session combined strategic insight with practical working sessions to help participants rethink the design of modern retail supply networks.
Across the two days, attendees examined the key capabilities required for future-ready retail supply chains, including demand sensing, omni-channel fulfillment, network agility, data-driven decision making, and the integration of emerging technologies. Through interactive discussions, real-world case studies, and collaborative exercises, participants worked through practical frameworks for transforming traditional retail logistics models into more responsive, intelligent, and customer-centric operating systems.
The workshop concluded with actionable roadmaps and strategic priorities that retail leaders can apply to build supply chains that are faster, more resilient, and better aligned with the expectations of the modern consumer.
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Tags: Future of Work, Supply Chain, Sustainability
Driving Supply Chain Excellence
Kimberly-Clark
February 25, 2022
This executive workshop focused on helping leaders from Kimberly-Clark strengthen the capabilities required to drive operational excellence across modern supply chains. Led by James Lisica, the session explored how organisations can move beyond traditional efficiency programs to build supply chains that are more agile, data-driven, and strategically aligned with business growth. Through practical frameworks, case studies, and interactive discussions, participants examined how to improve end-to-end visibility, optimise logistics and network performance, and embed continuous improvement across global operations. The workshop provided actionable insights to help supply chain leaders translate strategy into measurable operational impact.
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Tags: Future of Work, Supply Chain, Sustainability
Exploring the Journey to Digital Excellence in Supply Chain
Use These 5 Steps to Prepare for Designing a Digital Logistics Strategy
How to Educate Stakeholders on the Benefits of Including Foundational Technology in Your Logistics Strategy
Logistics Collaboration — 5 Lessons Learned From Leaders for Developing Successful Partnerships
Defining Bimodal Logistics: Blending Continuous Improvement With Continuous Innovation
Gartner
Supply Chain On-Demand
VideoPodcast 010 TLW | Sustainability from the Roots: How the Supply Chain Can Lead the Green Change
“Where’s my Stuff? Supply Chain Resilience with James Lisica | The Leadership Enigma”
Gartner: Operating With A Customer-Centric Approach
Disruptive technologies aren't actually disruptive
THE FUTURE OF MANUFACTURING:
Five Stages of Logistics Maturity
State of the 3PL Market: Technology Now the Key Differentiator
The Rise Of The Digital Supply Chain and The Future Of Retail
Keynote: Global Fall Out & The Rise Of The Ethical Supply Chain - American Express Leading Edge Asia Pacific Summit
Gartner Opening Keynote: A New Era — Converging Physical & Digital Supply Chains
Profitable Sustainability In The Supply Chain
