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Claire Agutter

York, United Kingdom

Claire Agutter is interested in anything that helps IT work better. With more than two decades of experience as a service management consultant, trainer, speaker and author, she is the founder of Scopism, which focuses on publications, events and consultancy linked to Service Integration and Management (SIAM). She recruited and led the team of volunteers that created the SIAM Foundation and Professional Bodies of Knowledge and created the online SIAM community. Every year since 2018, she has been nominated by Computer Weekly as one of the most influential women in UK tech and in 2024 was one of the HDI Top 25 Thought Leaders, as well as being shortlisted for Computing’s Women in Tech Excellence Founder/Entrepreneur award.

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: York, UK

Claire Agutter	Points
Academic	0
Author	4
Influencer	84
Speaker	0
Entrepreneur	10
Total	98

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Areas of Expertise

Leadership 30.21

Industry Experience

Publications

4 Article/Blogs

Five Reasons to Attend Service North, the global SIAM conference
LinkedIn
October 30, 2024

We're just a few weeks away from Service North 2024, where SIAM practitioners from around the world come together to connect, learn and grow. Taking place for the seventh time on November 18th in Manchester, UK, we can't wait to meet everyone.

See publication

Tags: Leadership

Join the 2024 Global SIAM Survey - closing August 15th!
LinkedIn
October 08, 2024

In an era dominated by digital transformation, AI, and inter-connected services, Service Integration and Management (SIAM) has become a pivotal strategy for effective service delivery across multiple vendors and internal teams.

See publication

Tags: Leadership

SIAM+ AI month reflections: how AI is challenging traditional service management thinking
LinkedIn
July 01, 2024

Now that the month is complete, I’m taking the opportunity to reflect on some of the lessons that I learned and new ideas shared. The first thing that I must do is extend my sincere thanks to all of our speakers and session attendees. We had 11 sessions including two social meetups and every one of them gave us new perspectives on the intersection between AI and SIAM. Our community is so generous in sharing its knowledge. If you missed any of the sessions you can also find them in the past events section in the community.

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Tags: Leadership

How resilient supply chains contribute to better service delivery
LinkedIn
June 13, 2023

In today's economic climate, how can a resilient supply chain contribute to service delivery?

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Tags: Leadership

1 Executive

Scopism
Scopism
April 01, 2016

Scopism is a leading authority in Service Integration and Management (SIAM) and provides essential resources, education, and community support for professionals in the field. With a mission to promote collaboration, learning, and innovation, Scopism empowers individuals and organizations to excel in their SIAM journey.

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Tags: Leadership