The cost of not being able to create customer profiles
Coniq
June 24, 2021
Customer insight has always been an essential ingredient in designing and running successful marketing programs. Today, customer profiles are on a whole new level of importance especially for retailers struggling to connect with shoppers.
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Tags: CRM, Customer Experience, Customer Loyalty
2021 predictions: e-commerce will create billion dollar shopping centres
Coniq
December 15, 2020
Mall operators with large portfolios of retail destinations that embrace e-commerce in 2021 will generate a billion dollars in sales by 2025, according to Coniq’s recently published industry predictions.
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Tags: Customer Loyalty, Marketing, PropTech
The real business value of proximity marketing for shopping centres
Coniq
November 16, 2020
The proliferation of footfall counters has provided marketers with a rich collection of insight into consumer behaviour such as when people visit, campaign effectiveness and store performance.
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Tags: Customer Loyalty, Marketing, PropTech
Why BIDs need new KPIs to revitalise the High Street Sep 9, 2020 — Author Lance Mercereau
Coniq
September 10, 2020
BIDs are uniquely positioned to revitalise the High Street by bringing together, aligning and mustering people, resources and money from public and private organisations. What is holding them back, is a reliance on traditional metrics.
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Tags: CRM, Customer Loyalty, PropTech
The Worth of Shopping Centres
The Property Chronicle
September 01, 2020
Determine the worth of your retail real estate portfolio while also strengthening your organisation’s capability to generate revenue from the one stakeholder that matters most – the customer.
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Tags: Customer Loyalty, PropTech
Why geolocation data is the future of your customer loyalty strategy
Coniq
July 21, 2020
Retail destinations today are faced with more competition than ever before, making it challenging to cost effectively attract and retain customers. Customer expectations are growing, too, driven by new digital technologies developed to enhance the shopping experience.
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Tags: Customer Loyalty, Marketing, PropTech
Five Tips for Marketers Planning to Re-open their Shopping Centers
Coniq
April 20, 2020
How should you approach the reopening of your shopping center in order to capitalize on the pent-up consumer demand to shop in physical retail destinations? Here are five tips for marketers.
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Tags: Customer Experience, PropTech, Retail
How to Communicate with Customers about Coronavirus
Coniq
March 17, 2020
To help other organisations during these unprecedented times, we have shared 10 suggestions you may want to incorporate into your customer engagement program.
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Tags: CRM, Risk Management, COVID19
Why shopping malls must become platform companies to survive
Coniq
February 07, 2020
Shopping malls, by being at the intersection where consumers and brands physically meet, are strategically positioned to benefit from serving as brokers of new digital networks made possible from becoming platform companies.
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Tags: Business Strategy, Digital Transformation, Retail
Four Ways Shopping Malls can Save the Planet
Coniq
January 21, 2020
How can shopping mall owners and managers increase sales while also protecting the planet? Here is a four-step process that involves assessing, demonstrating, communicating and extending engagement with consumers that care about the environment.
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Tags: CRM, Retail, Sustainability
Why horizon scanning needs a new definition for the digital age
RequirementONE
November 29, 2019
Modern horizon scanning tools should be used to help inform decisions based on a historical analysis of what’s happening in the world as it relates to your organization, what events are currently taking place now in real-time and what events may take place in the future.
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Tags: Digital Transformation, FinTech, Risk Management
How governments are regulating the future of AI
RequirementONE
November 01, 2019
The question is who will take the lead in governing the application of article intelligence?
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Tags: AI, FinTech, Procurement
What you need to know about Italy, invoices and EU regulations
RequirementONE
October 07, 2019
Keeping on top of regulatory developments that may directly impact your company will not only prepare your colleagues for mandatory business change but also enable you to better budget and cost future technology investments.
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Tags: FinTech, Procurement, Risk Management
Five tips to improving the effectiveness of your compliance investments
RequirementONE
October 01, 2019
In response to cost and resource constraints, companies are moving toward a holistic approach to compliance management, consolidating a myriad of regulatory intelligence, contextual information and related documents from traditionally separated functions into a single, company-wide source.
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Tags: FinTech, Procurement, Risk Management
The New Post SaaS Era: Consumption-as-a-Service
LinkedIn
September 20, 2019
The big step in the development of business software will be the delivery of information as a service.
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Tags: Analytics, Procurement, Risk Management
Five RegTech processes that should be automated today
RequirementONE
September 20, 2019
Here are five quick wins to reduce the time and cost of regulatory compliance. In doing so, you will develop a high performing compliance organization and capability in your company.
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Tags: Business Strategy, FinTech, Risk Management
Why companies need a single standardized compliance lifecycle
RequirementONE
September 18, 2019
The lack of standardized processes, methodologies and definitions have resulted in making compliance extremely complex and costly for companies.
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Tags: FinTech, Procurement, Risk Management
Is it time to re-configure the three lines of defense?
RequirementONE
September 10, 2019
A common and widely accepted method of non-financial risk management is the three lines of defense model, which is used by most companies. But in today’s era of smart technologies, is this the best playbook for compliance organizations.
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Tags: FinTech, Procurement, Risk Management
The anatomy of regulatory intelligence
RequirementONE
August 27, 2019
Regulatory intelligence is critical to compliance but also can and should be used by other functions including product, procurement and marketing. Here is an overview of the data you need to have actionable regulatory intelligence to support your decisions.
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Tags: FinTech, Procurement, Risk Management
Why RPA is the first step in procurement digital transformation
LinkedIn
March 19, 2018
Organizations that want to gain a competitive edge should consider automation, which can not only simplify and streamline operations, but will result in generating massive cost savings while also improving employee productivity.
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Tags: AI, Procurement, RPA
Why procurement risk mitigation must go beyond credit scores
LinkedIn
March 16, 2018
By the time a credit rating agency downgrades one of your key suppliers, is it too late?
Much has been written on the failure of Carillion and the cascading consequences of its recent insolvency including thousands of sub-suppliers losing money.
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Tags: Supply Chain, Procurement, HR
How can contract compliance save you money?
Lance Mercereau
February 13, 2018
How can getting a grip on your contracts save you money? Years ago, a client negotiated a contract with a real-estate firm in a faraway land. The lease was expensive, costing the company millions every year to rent a large office in one of the world’s most expensive cities.
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Tags: Procurement
Is it time for a global response to workforce automation?
LinkedIn
January 26, 2018
In November 2017, McKinsey published a report estimating that as many as 700 million workers across 46 countries could lose their jobs over the next decade as a result of workforce automation. That’s a sizable number out of a worldwide population of 7.8 billion.
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Tags: Procurement, HR
Why you can’t live without data governance
Lance Mercereau
January 10, 2018
Well, this may not be the most exciting topic but it’s extremely important if you don’t want to get fined by the UK government. That’s right. Data governance could become your ‘get out of jail free’ card if regulators think you have breached the General Data Protection Regulation.
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Tags: Procurement
Four tips to de-risking your P2P deployment
Lance Mercereau
July 21, 2017
Successful procurement transformation is a major and long-term business improvement. It requires a new vision centered on adopting technologies that digitize the manual and repetitive processes for procuring goods and services.
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Tags: Analytics, Digital Transformation, Procurement
How to reduce business risks and costs with better supplier onboarding
Lance Mercereau
July 14, 2017
The cost and risk of selecting poorly vetted suppliers can be greatly minimized by improving your onboarding process.
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Tags: Innovation, Procurement, Supply Chain
Standardizing metrics for the HR profession: An invitation
Rosslyn Data Technologies
June 12, 2017
The first phase of developing the world’s first standardized taxonomy was a resounding success. The groundwork has been laid. Now, The International Human Capital Standards Taxonomy Group (IHCSTG) is inviting professionals to collaborate for the second phase of developing HR standards.
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Tags: Future of Work, HR
Are HR leaders focusing on the wrong problem?
LinkedIn
June 12, 2017
I wonder if there is an imbalance in the world of human resources.
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Tags: Procurement, HR, Future of Work
Standardizing metrics for the HR profession: An invitation
LinkedIn
May 22, 2017
The groundwork has been laid. Now, The International Human Capital Standards Taxonomy Group (IHCSTG) is inviting professionals to collaborate for the second phase of developing HR standards
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Tags: Procurement, HR
The much-sought after international HR taxonomy is almost here (and not before time)
LinkedIn
March 10, 2017
The Chartered Institute of Personnel and Development and The Society for Human Resource Management have done a wonderful job of advancing careers in human resources, providing guidance and training to individuals.
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Tags: Procurement, HR
What HR can learn from procurement when embracing analytics
LinkedIn
January 01, 2017
Software company Rosslyn Data Technologies (aka Rosslyn Analytics) has been revolutionary for businesses in securing commercial value from data using its self-service analytics platform.
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Tags: Procurement, HR
2017: The year of the HR taxonomy
LinkedIn
December 02, 2016
Over the past few months, Dr. Max Blumberg and I have interviewed a number of HR professionals on the data and analytic challenges they are facing today. Before I dive into the details of exactly what we’ve found, and why this matters to businesses, let me first start by providing some context.
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Tags: Procurement, HR
How HR leaders can cleverly improve profits
LinkedIn
November 29, 2016
Companies are doubling up their investment in analytics in order to address business challenges and opportunities.
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Tags: Procurement, HR
How HR should respond to workforce automation
LinkedIn
November 24, 2016
The adoption of technology that is displacing people is accelerating. You have an obligation as an HR professional to prepare your company and your colleagues.
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Tags: Procurement, HR
HR's role in an age of workforce automation
LinkedIn
November 22, 2016
What does automation mean to companies and to the individuals that work for these companies? A lot, frankly. More so than most people think.
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Tags: Procurement, HR
How HR leaders can cleverly improve profits
Lance Mercereau
November 16, 2016
Companies are doubling up their investment in analytics in order to address business challenges and opportunities. On the HR front, executives are using data to transform their organizations to make better strategic workforce decisions.
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Tags: Future of Work, HR
HR's role in an age of workforce automation
Lance Mercereau
September 08, 2016
What does automation mean to companies and to the individuals that work for these companies? A lot, frankly. More so than most people think.
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Tags: Future of Work, HR
How can spend analytics help mitigate supply chain risks?
Lance Mercereau
July 06, 2016
Spend analytics is often simply defined as a procurement tool to generate cost savings. However, this approach can be extremely limiting as a strategic view of spend analytics opens up a much wider range of possibilities.
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Tags: Analytics, Digital Transformation, Procurement
User Guide: How to Plan the Re-Opening of your Shopping Centre
Coniq
May 25, 2020
This practical how-to guide will help you plan the reopening of your shopping centres, looking at the right consumer segments that will be key to sales generation.
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Tags: Marketing, PropTech, COVID19
Developing and aligning your procurement processes and capabilities to business outcomes
Rosslyn Data Technologies
November 05, 2018
This user guide is your answer to knowing which processes and capabilities you should have or improve in order to deliver specific business outcomes such as cost savings, as well as improvements to cash flow, revenue and market share. Incidentally, by embracing the recommendations found in these pages, you will also be developing a business results oriented digital transformation program.
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Tags: Digital Transformation, Procurement
The value of data for human resources professionals
Rosslyn Data Technologies
July 13, 2018
This paper has been written to help you understand the value of the data in your HR organization and how to apply analytics to answer business critical questions.
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Tags: Future of Work, HR
Interactive Tool: HR Analytics Savings Calculator
Rosslyn Data Technologies
April 09, 2018
This HR analytics savings calculator that will support you to quickly identify potentially costly workplace issues and the savings that can be created through improved engagement levels.
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Tags: Future of Work, HR
Data: The Art of the Possible - How to create business value from different data types
Rosslyn Data Technologies
August 01, 2017
This paper has been designed to serve as a reference guide to assist you in making everyday decisions. It’s here that you’ll learn what data sources you need to lower customer churn, improve employee retention and reduce product development time or costs.
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Tags: Analytics, Customer Experience, Procurement
How well do you know your customer lifecycle?
Rosslyn Data Technologies
August 01, 2017
This practical guide has been written to help you understand the nuances of your engagements with customers, and the questions you should be asking and answering at each stage of the customer lifecycle. In doing so, you’ll discover the value of data to provide customer insights you should be incorporating into your daily decisions.
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Tags: Big Data, Customer Experience, Marketing
Supplier Performance Management: Is it time for a new metric?
Rosslyn Data Technologies
July 13, 2016
So how do you encourage the buyer and supplier behaviour that will support this change? And how do you measure your supplier performance to ensure you're evolving in the right direction? In this guide, our supplier performance experts share best practice advice for organizations looking to learn from high-performing procurement teams.
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Tags: Procurement, Supply Chain
Strategy proposal: How Ocado could generate £50 billion revenue
Bluefin Solutions
May 19, 2015
This document outlines a strategy to help the major retailer grow unlike its competitors.
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Tags: Big Data, Digital Disruption, Retail
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