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Kelly Barner

Co-Founder, Head of Content and Operations at Art of Procurement

Boston, MA, United States

Kelly Barner is a prolific writer and a highly visible thought leader with extensive experience creating live, pre-recorded, audio, and video content. In 2021, Kelly was selected as a member of the inaugural class of LinkedIn’s Creator Accelerator program, beating out thousands of other creators to earn one of 100 coveted spots.

Beyond being a creator, Kelly is an avid reader - partially for the joy of adding to her knowledge base but also because being informed on a wide range of topics is the best way to have engaging conversations with executive leaders. Natural, authentic conversations are the best source of raw material.

Available For: Authoring, Influencing
Travels From: Boston, MA

Kelly Barner Points
Academic 0
Author 2200
Influencer 349
Speaker 48
Entrepreneur 51
Total 2648

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Individual
Minimum Project Size: N/A
Average Hourly Rate: N/A
Number of Employees: N/A
Company Founded Date: Undisclosed

Areas of Expertise

Agile 30.14
AI 30.52
Analytics 31.74
Autonomous Vehicles 30.78
Big Data 30.20
Blockchain 30.13
Business Continuity 33.67
Business Strategy 32.04
Careers 32.39
Change Management 30.95
Cloud 30.03
Coaching 31.47
COVID19 46.63
Creativity 31.26
CRM 30.15
Cryptocurrency 30.13
CSR 42.46
Culture 30.38
Customer Experience 31.15
Cybersecurity 30.34
Design Thinking 30.04
Digital Disruption 31.29
Digital Transformation 34.59
Diversity and Inclusion 45.36
Ecosystems 30.29
Education 31.50
Emerging Technology 30.33
Entrepreneurship 33.57
ERP 30.05
Finance 31.94
FinTech 33.20
Future of Work 30.48
Generative AI 30.48
GovTech 30.59
Health and Safety 37.11
Health and Wellness 32.17
Healthcare 36.47
HR 30.84
Innovation 32.88
International Relations 31.58
IoT 30.02
IT Leadership 30.36
IT Operations 34.20
Leadership 32.65
Lean Startup 30.64
Legal and IP 37.46
Management 39.21
Manufacturing 31.14
Marketing 30.28
Mental Health 30.87
Mergers and Acquisitions 33.78
Metaverse 30.78
Mobility 30.19
National Security 33.28
Personal Branding 30.33
Procurement 100
Public Relations 30.34
Renewable Energy 31.09
Retail 33.62
Risk Management 53.97
Robotics 34.59
RPA 31.60
Sales 31.73
Security 30.17
Social 31.33
SportsTech 30.65
Startups 30.46
Supply Chain 90.83
Sustainability 42.34
Transportation 51.21

Industry Experience

Professional Services
Retail

Publications

380 Article/Blogs
Hard Math: Cattle Costs v. Quarter Pounder Prices
LinkedIn
April 24, 2025
Connected markets usually move in complimentary ways. There may be delays or muted changes, but the price of cattle and the price of beef should be directionally aligned. So why aren't they?

McDonald's is suing the 'big 4' meat producers for “restraint of commerce,” or violating the Sherman Antitrust Act by slowing plant production to raise the price of beef.

In this week's Art of Supply, we'll look at:
- Why the largest beef buyer in the world doesn't have enough leverage to fix a non-competitive market
- How the structure of a supply chain can complicate the effort to prove collusion has taken place
- The dramatic testimony of a whistleblower that alleges the 'big 4' met regularly to control the beef market - one that they unquestionably dominate

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Tags: Legal and IP, Procurement, Supply Chain

Supply Chain 2015 – 2025
Cottrill Research
December 10, 2024
A lot has changed since Jeanette and I published Supply Market Intelligence for Procurement Professionals: Research, Process, and Resources in 2015. That is why Jeanette faithfully publishes an annual update focused on sharing the latest information sources and supply intelligence trends.

With this being the 10-year anniversary of our book’s release, it is a good opportunity to look at what else has changed in supply chain. What were we focused on in 2015 and how different is it from what we prioritize today?

After a review of top news stories and end-of-year topic round ups, I’ve identified four areas where we can point to both progress and the need for continued attention within the supply chain. They are technology, port strikes, regulations, and sustainability.

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Tags: Procurement, Risk Management, Supply Chain

Supply Market Information & Research 2023
Cottrill Research
December 03, 2023
This year’s annual post once again provides insights and reports on select trends and offerings that materialized in 2023. Kelly’s section focuses on the importance of maintaining quality standards for all content, regardless if it is from a podcast, blog, or is AI generated. Jeanette’s section follows with listings of resource-related trends that include AI (generative AI focus), space-based data, data unification, and commodity traceability. Associated examples are provided.

– Kelly Barner and Jeanette Jones (authors of Supply Market Intelligence for Procurement Professionals: Research, Process, and Resources)

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Tags: Generative AI, Procurement, Supply Chain

Coke's Supply Chain Is the Real Thing
LinkedIn
November 02, 2023
Coca-Cola could have said no. When the Bill & Melinda Gates Foundation asked the company to help improve healthcare supply chains across Africa, they could have said no. But they didn't. In this Dial P for Procurement, discover how Coca-Cola applied their supply chain expertise to improve inventory management, route optimization, and cold chain logistics in Africa - saving lives in the process.

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Tags: Risk Management, Supply Chain, Sustainability

Why Bed Bath & Beyond’s supply chain wasn’t on Target
CIPS Supply Management Magazine
October 30, 2023
How did one retail giant triumph over massive inventory issues, while another equally familiar high-street name collapsed? Kelly Barner examines their very different approaches to inventory management

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Tags: Procurement, Risk Management, Supply Chain

Can LEGO go green?
LinkedIn
October 26, 2023
All is fair in love, war, and supply chain - and yet I feel bad for LEGO. They have invested heavily and pushed to move to bioplastics, but they have yet to identify the right material. Despite these efforts, LEGO was still the victim of a brutal social media campaign led by Greenpeace. This week's Dial P for Procurement is eye-opening; if LEGO can’t find a way to be sustainable without compromising on product quality and customer experience, what hope is there for anyone else? The fight for sustainability is worthwhile, but it will require a lot more hard work and investment than most media coverage and advocacy suggest.

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Tags: CSR, Supply Chain, Sustainability

The LEGO Sustainability Saga
Art of Procurement
October 26, 2023
All is fair in love, war, and supply chain - and yet I feel bad for LEGO.

They have invested heavily and pushed to move to bioplastics, but they have yet to identify the right material.

Despite these efforts, LEGO was still the victim of a brutal social media campaign led by Greenpeace.

This week's Dial P for Procurement is eye-opening; if LEGO can’t find a way to be sustainable without compromising on product quality and customer experience, what hope is there for anyone else?

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Tags: CSR, Supply Chain, Sustainability

J. M. Smucker Can Have Their Cake and Eat It Too
LinkedIn
October 13, 2023
Snackers rejoice! Not only has the The J.M. Smucker Co. acquisition of Hostess Brands created stability for treats like Twinkies, but it also gives us an opportunity to learn about their supply chain synergies. In this week's Dial P for Procurement, I'll explore why "synergy" is far more than a consulting buzzword for these two packaged food giants.

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Tags: Mergers and Acquisitions, Procurement, Supply Chain

Ideas = Innovation
LinkedIn
October 05, 2023
No one likes to talk about modern slavery, child labor, funding challenges faced by diverse-owned startups, or environmentally damaging materials and processes.

All of these things are trying to creep into our supply chains. Many are already there.

We have to call them out, shine a light on them, and refuse to look away.

That is going to take courage.

If we are afraid of being canceled or shamed because of how we address these challenges, we will never solve them. Period. In this week's Dial P for Procurement, Kelly Barner makes the connection between the importance of Banned Books Week and the work of procurement and supply chain.

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Tags: Procurement, Risk Management, Supply Chain

Monopoly: Not Illegal to Have, Just Illegal to Keep
LinkedIn
September 28, 2023
U.S. et al. v. Google - currently playing out in a Washington D.C. courtroom - will decide whether Google Search's dominant market position is based on being the best or on unfair competitive practices. Who better to reference for more information than Michael Porter and his Five Forces. In this week's Dial P for Procurement newsletter and podcast, I look at what's been shared at trial and then apply the Five Forces to shed light on the underlying competitive dynamics.

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Tags: Legal and IP, Procurement

The Opportunity and Challenge of Services Procurement
LinkedIn
September 25, 2023
Services procurement isn't easy... but it is fascinating to manage. Participate in our research here: https://lnkd.in/eBZGvwrp In this special edition of the Dial P for Procurement newsletter, I share some of my lessons learned from years in centralized and location-based services procurement and share this week's Art of Procurement podcast that Philip Ideson and I recorded on the topic.

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Tags: Procurement

Hershey's Sweet Supply Chain Success
LinkedIn
September 21, 2023
Remember Y2K? How about 2020? In both cases, society responded by self-medicating with chocolate and salty snacks. The Hershey Company has faced their fair share of challenges over the years, but they have demonstrated resilience - and a willingness to learn from their mistakes and invest in their supply chain capabilities. In this week's Dial P for Procurement, I look at the journey this company and their supply chain have been on over the last 25 years and ask the all important question... will there be enough Reese's peanut butter cups this Halloween??

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Tags: Business Continuity, Digital Transformation, Supply Chain

Resilience, Circularity, and Positive Work Environments
Buyers Meeting Point
September 18, 2023
Did you know… the Buyers Meeting Point events calendar is color coded by event type? Red events are virtual and purple events are in person. Take a quick look at October’s schedule and it will quickly become clear that the procurement and supply chain conference scene is HOT this fall!

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Tags: Supply Chain, Procurement

The Cold, Hard Facts About Cold Chain Logistics
Art of Procurement
September 14, 2023
In 2020, everyone and their mother was riveted by what supply chains can do. That only increased when people discovered today’s cold chain capabilities and saw them roll into action to make the COVID vaccine widely available.

The cold chain has largely slipped from the headlines, but we shouldn’t take it for granted.

The race is on to meet demand for refrigerated fleet equipment and warehouse space, to reduce the risk at transition points, and to ensure constant conditions through a seamless chain of custody.

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Tags: Procurement, Supply Chain

Do you want to build a cold chain?
LinkedIn
September 14, 2023
In this week's Dial P for Procurement newsletter, Kelly Barner explores the modern marvel of cold chain logistics and thinks about the technological, regulatory, and contractual complexities required to deliver perishable food and medicine safely.

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Tags: Procurement, Risk Management, Supply Chain

U.S. Steel Cage Match
LinkedIn
September 07, 2023
U.S. Steel is preparing for what looks like a career-ending fight. The U.S. steel industry is at the point where it is too much to ask four domestic steel producers to co-exist profitably, despite protective tariffs and the Federal government’s “buy American” tax credit provisions. In this week’s Dial P for Procurement, I examine U.S. Steel’s upcoming cage match with fellow steel producer Cleveland-Cliffs and the United Steelworkers (USW) union.

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Tags: Mergers and Acquisitions, Procurement, Supply Chain

Dodging the Urban Doom Loop
Art of Procurement
August 31, 2023
In the book “Good to Great,” Jim Collins wrote about the flywheel effect, a prosperous cycle of work and adjustment that eventually picks up speed and builds its own momentum.

Fewer people talk about the flywheel effect’s evil cousin: the doom loop. This cycle of knee-jerk decisions and failed strategies has taken down many otherwise promising businesses. Collins characterizes it as “reaction without understanding.”

If the phrase doom loop sounds familiar, it may be because you’ve heard it used to describe the negative cycle at play in some of America’s largest cities. While the flywheel effect produces growth and profitability, the doom loop creates a downward spiral of societal decay: poverty, crime, lost value, and finally the relocation of people and businesses.

In this week’s episode of Dial P for Procurement, I consider the doom loop concept from both the public and private sector perspective – because the two meet in these large cities.

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Tags: Procurement, Retail, Supply Chain

Who is to blame for Yellow’s demise?
Art of Procurement
August 24, 2023
On July 30th, 2023, Yellow announced that they would cease operations after 99 years and declared Chapter 11 bankruptcy just a week later. As with all things that are real but not simple, more than one problem led to the company’s downfall.

In this week’s episode of Dial P for Procurement, I retrace Yellow’s journey – from a single horse-drawn cab on the streets of Oklahoma City in 1906 to the events and business decisions that prevented them from reaching the 100-year milestone.

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Tags: Procurement, Supply Chain

No “I” in Teamsters - But No “We” Either
LinkedIn
August 24, 2023
Yellow made their own bankruptcy coffin, but the Teamsters union hammered in the final nail. The question now is whether Teamsters General President Sean O'Brien's choice to play hardball with Yellow will win him the ultimate prize: Amazon In this week's Dial P for Procurement, I look at the four major factors that contributed to Yellow's bankruptcy filing earlier this month and speculate about what may be next in supply chain unionization.

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Tags: Procurement, Supply Chain

Minds Poised Between Farm and Factory
LinkedIn
August 17, 2023
The seeming disconnect wasn’t theirs, however, it is mine. I think of Ford, Edison, and Firestone as businessmen, inventors, and industrialists. It almost seems silly to me that they would willingly sleep outside for weeks at a time. But to them it made perfect sense. They grew up in rural America and helped create the industrial world I think of them as inhabiting.

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Tags: Supply Chain, Procurement

Restoring Business Imagination Through Nature
Art of Procurement
August 17, 2023
In 1918, Henry Ford, Thomas Edison, Harvey Firestone, and naturalist John Burroughs took a long road trip in the eastern United States. They slept under the stars, cooked outside, and made their way through the countryside, meeting people, investigating curiosities, and deepening their friendships as they went.

That journey, and the events leading up to and following after it, serves as the inspiration for my main summer read: American Journey: On the Road with Henry Ford, Thomas Edison, and John Burroughs by Wes Davis. In this week’s episode of Dial P for Procurement, I share my thoughts on the story – which is true – and how we can apply the wisdom it offers us 105 years after that road trip took place.

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Tags: Health and Wellness, Innovation, Procurement

The Problem with Performative ESG
Art of Procurement
August 10, 2023
There is something troubling going on in the ESG movement. Recent news stories on ESG investing, the status of Chief Diversity Officers, and Pride month raise questions about the corporate commitment to such programs.
While ESG is not a new idea - in fact, the corporate social responsibility programs that preceded it date back to the 1970s - there has always been a tension between what companies say about environmental and social issues and what they are able to do.

In this episode of Dial P, Kelly Barner brings together three stories that touch upon where the ESG movement is right now and raises the question of where it is headed.

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Tags: CSR, Diversity and Inclusion, Sustainability

Would ESG by any other name smell as sweet?
LinkedIn
August 10, 2023
What is more important: advancing social and environmental causes or having a fight over what we call them? If we can't talk about the core issues of the-initiative-formerly-known-as-ESG, we can't address them, regardless of how much money we throw at the problem. In this week's Dial P for Procurement, I take a hard look at the ESG movement based on recent news stories: the current plight of Chief Diversity Officers, the difference between successful and performative support for the LGBTQ community, and BlackRock Larry Fink's position on ESG.

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Tags: CSR, Diversity and Inclusion, Sustainability

Tesla Takes the Socialist Pledge
Art of Procurement
August 03, 2023
China is one of the most important consumer, industrial, and raw materials markets in the world. They also happen to be a bad actor in terms of environmental practices and human rights. Companies looking to do business in China need to go in with their eyes wide open, prepared to handle a complicated set of decisions and PR maneuvers.

That is the backdrop for a very odd set of circumstances that played out at the 2023 China Automobile Forum in early July. Tesla was one of 16 EV companies - the only non-Chinese manufacturer, in fact - to sign a four point pledge that includes an agreement to adhere to “core socialist values.”

In this episode of Dial P, Kelly Barner explains why Tesla was asked to pledge adherence to “core socialist values” in Shanghai earlier this month and why the new pricing guidelines only stayed in effect for 48 hours.

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Tags: Procurement, Supply Chain

Public Education as Corporate Social Responsibility
Art of Procurement
July 27, 2023
Skills gaps are a huge and costly problem in the corporate world.
According to Talent Guard, skill gaps currently cost the U.S. economy around $13 billion per month, and Deloitte recently cited an estimated $2.5 trillion total cost over the next decade.

Korn Ferry has projected that by 2030, more than 85 million jobs could go unfilled because there aren’t enough skilled people to take them.

Run those facts against the lagging performance of America’s public schools. Children lost one-third of a school year during the pandemic shutdowns. That figure increases to half a year when you isolate math. The average math score for 13 year olds fell 9 points from 2019 to 2021, the largest drop since the federal government started tracking in 1978.

In this episode of Dial P for Procurement, Kelly Barner makes the case that corporate social responsibility and public education must go hand in hand.

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Tags: CSR, Procurement, Supply Chain

76 Author Newsletters
Lean Thinking for a Shifting World
LinkedIn
April 17, 2025
ean thinking is like driving a manual transmission. It isn't easier, but it gives you far more control over the vehicle.

Lean took a lot of heat in the supply chain disruptions that followed COVID, but in most cases it was the application - not the philosophy - causing the problems.

In this week's Art of Supply interview, I reconnect with Thomas Goldsby, the Dee and Jimmy Haslam Chair of Logistics at the Haslam College of Business at the University of Tennessee-Knoxville and Co-Executive Director of their Global Supply Chain Institute.

Tom makes a bold case in favor of lean thinking, yes, even with the tariffs, and describes the kinds of agility supply chain teams must work to develop.

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Tags: Business Strategy, Procurement, Supply Chain

Is Built Ford Tough green enough?
LinkedIn
April 10, 2025
Are requests for additional emissions reporting advancements for transparency and change are they an inefficient use of company resources?

Perhaps a third option, as companies like Ford Motor Company, Chubb, Procter & Gamble, PepsiCo, The Coca-Cola Company, and McDonald's have found out, is that they are a threat.

In this week's Art of Supply, I look at the approach Green Century Funds takes through their capital and equity management divisions to use shareholder proposals to increase visibility and drive desired change.

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Tags: Renewable Energy, Supply Chain, Sustainability

LTL Shakeup: Will Amazon join the fray?
LinkedIn
April 03, 2025
I love a good ‘whodunnit’ - but in this week's Art of Supply, we get a ‘will-they-do-it’ - and what will it mean if they do?

The suspect is Amazon. Rumors are that they may enter the for-hire less-than-truckload (LTL) space.

We have lots of clues, but they haven’t declared their plans publicly. If Amazon stands up a for-hire LTL space, the market will never be the same. It would likely lead to broad volume redistribution and increased expectations around customer experience and digital investment.

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Tags: Supply Chain, Transportation

From Beijing to BlackRock: Power Shifts in the Panama Canal
LinkedIn
March 27, 2025
For years, the world watched passively as China deepened their ties with Panama. From Belt and Road-funded projects to breaking diplomatic ties with Taiwan, Panama seemed to be moving diplomatically towards the East.

And then... everything changed, long before ownership of the Panama Canal came into question.

In this week's Art of Supply, I look into the fascinating economic and diplomatic history of this critical waterway and why the ownership and operation of ports in the area are key to U.S. business interests.

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Tags: Risk Management, Supply Chain

Transparency, Turbulence, and the Truth About Savings at DOGE
LinkedIn
March 20, 2025
I’d rather watch DOGE make mistakes publicly and correct them quickly than not know what is going on at all.

From the outside looking in, DOGE is going about its work in a highly disruptive fashion. (Note to self: the next time ‘disruptive innovation’ sounds appealing, remember that this is what it looks and feels like.) That said, they are being bold, calling their shots in advance and taking plenty of hits in return.

In this week's Art of Supply, I look at DOGE's approach to savings reporting through a corporate procurement lens - looking for signs of how they intend for the data to be used and what we might be able to learn.

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Tags: Procurement

The Ongoing Fight for Food Safety
LinkedIn
March 13, 2025
As consumers, we might see news headlines about a food recall or bacterial outbreak and think, ‘How did they let this happen AGAIN?’

There will always be risk in the food supply chain. Only understanding what can be done to prevent and catch risk can keep modern day producers out of 'The Jungle.'

In this week's Art of Supply interview, I speak with Nathan Walts, CEO of WorkForge, about the importance of food safety training and culture.

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Tags: Health and Safety, Risk Management, Supply Chain

Striking a Balance on Automation at U.S. Ports
LinkedIn
March 06, 2025
Although the East and Gulf coast port strike was huge news for 3 days in October, when a labor stoppage cost the U.S. economy $3.8 - 5 Billion per day, raised the stakes for the Presidential candidates, and threatened our access to bananas, the process moved along fairly quickly.

After a temporary agreement continued discussions into January, the contract was ratified by union membership on February 25th and will be signed by both parties on March 11th.

When this contract approaches its scheduled end in the summer of 2030, far more technology and automation will be available. By then, I doubt any job will be unaffected, so how we understand the balance the ILA is trying to strike today is critical to all of us.

In this week's Art of Supply, I bring the story of the East and Gulf coast port strikes up to date by discussing the compromises reached on automation and labor.

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Tags: Future of Work, Supply Chain

Tariff Carrots & Sticks: Aligning U.S. Interests in Trade, Currency, and National Security
LinkedIn
February 27, 2025
Today is Stephen Miran's nomination hearing before the Senate Committee on Banking, Housing, and Urban Affairs. Miran is the author of "A User’s Guide to Restructuring the Global Trading System," the Trump Administration's underlying philosophy on the use of tariffs.

Miran's guide is a compelling and informative explanation of the "narrow path" he believes is available to the Trump Administration to leverage tariffs without placing an undue burden on American consumers.

In this week's Art of Supply, I share my reading of the guide, both for the potential impact on supply chains and also for a better understanding of how the current administration plans to manage trade, currency, national security, and even manufacturing employment as interconnected policies.

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Tags: Procurement, Risk Management, Supply Chain

Having a Conversation with Joe Rogan and Charlamagne tha God
LinkedIn
February 20, 2025
Are you asking questions? Interviewing? Or having a conversation?

Meaningful conversations don't happen by accident - especially when millions of people are listening. That is what I learned by studying Joe Rogan and Charlamagne tha God.

In order to have a conversation, you have to put yourself into the exchange without going so far that you make it about yourself.

I noticed how little Joe and Charlamagne talk in their most newsworthy interviews. When they do speak, it is evident that they are prepared and actively listening. Joe Rogan and Charlamagne tha God leave interviewing in the dust. They are having authentic conversations.

In this week's Art of Supply, I share the lessons I learned by listening to conversations led by these two media personalities and cultural icons.

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Tags: Supply Chain

Last Line of Defense Against Regulatory Overreach in the Supply Chain
LinkedIn
February 13, 2025
A fragmented network of companies makes our supply chains work. Many of them are small, hardly in a position to challenge potential regulatory overreach by state and federal agencies or to question the anticompetitive behavior of major manufacturers.

That positions America's attorneys general as the last line of defense.

In this week's Art of Supply interview, I sit down with Nebraska Attorney General Michael Hilgers to talk about why companies should compete (!), why EV trucking regulations must be rolled out properly, and what can happen if the public assumes everything will be okay in the end.

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Tags: Legal and IP, Supply Chain, Sustainability

A Dylan v. Goliath Story
LinkedIn
February 06, 2025
The benefits of partnering with smaller companies are clear: agility, innovation, and a unique dedication to success.

What happens when these relationships go wrong? When the size disparity between large and small becomes not an asset, but a liability–especially for the smaller company that has less leverage and fewer resources at their disposal?

That is exactly what Dylan Admire, Owner and CEO of Freight Essentials, says happened with his former freight brokers. Let us bring you up to speed in this week's Art of Supply!

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Tags: Legal and IP, Procurement, Supply Chain

Accounts and Accountability
LinkedIn
January 30, 2025
We all make mistakes - at home and at work.

In many cases, what matters most is how we react when we realize we have done so. The individual in this week’s story seems to have chosen… poorly.

Check out this week's Art of Supply to discover how one small parcel accounting employee at Macy's went from making mistakes to covering them up... to the tune of $150 Million.

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Tags: Finance, Risk Management, Supply Chain

Misaligned Mandates in EV Trucking
LinkedIn
January 23, 2025
Two things can be true at the same time.

California is right that regulation may be an effective way to drive change and spur investment and innovation in EV trucking.

But Nebraska is also right: EV trucking infrastructure and equipment are not there today, and trying to force change before the system is ready will likely lead to mass disruption and added costs.

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Tags: Manufacturing, Supply Chain, Sustainability

A Year of Global Trade Reciprocity Begins
LinkedIn
January 16, 2025
Supply chain teams are used to having to know about a LOT of different things. But national security? Immigration? Drug enforcement?

In this week's Art of Supply interview, I speak with Samir N. Kapadia, Managing Principal at Vogel Group and Founder and CEO at India Index about what we should expect from the likely intersection of trade and domestic policy being signaled by the incoming Trump administration.

Listen in for a fascinating conversation!

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Tags: Business Continuity, Risk Management, Supply Chain

Mastering Multidimensional Material Flows
LinkedIn
January 09, 2025
As warehouse automation improves, it won't be enough to solve one issue at a time.

It isn’t just X, Y, and Z directions, or inventory flows, or financial metrics, or changes in demand, or new products and processes. It is all of those things together as well as separate.

Supply chain teams need to look at the whole system, the entire process, and all of the material flows comprehensively - but they also need to be willing and able to think differently - in multiple dimensions if necessary - to be both operationally and financially successful.

In this week's Art of Supply interview, I speak with Matt E. Naslund from Mytra about the multidimensional business opportunity associated with warehouse automation.

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Tags: Analytics, Robotics, Supply Chain

From Good to Great: Leadership, Legacy, and the Price of Prominence
LinkedIn
January 02, 2025
In 2001, Jim Collins published the book 'Good to Great.' It was the result of a massive research project designed to uncover why some companies outperform the rest, and why companies with equal opportunity to become great don’t.

I couldn’t have known that UnitedHealthcare CEO Brian Thompson would be killed when I decided to reread this book. But once the news broke, I couldn’t process its lessons without taking that into consideration.

In this week’s Art of Supply, I reflect on the potential cost of achieving prominence in business, the importance of doing work that matters, and the power of using our talents to make a lasting contribution.

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Tags: Innovation, Leadership, Management

5 Supply Chain Stories to Watch in 2025
LinkedIn
December 26, 2024
You don’t have to be a prognosticator to know that there is a lot of change coming in 2025.

When I look at the episodes of Art of Supply that published in 2024, there are five that I think we should watch closely, because they are likely to rise back above the fold early in the new year.

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Tags: Risk Management, Supply Chain

Center Midfielder’s Guide to Supply Chain Strategy
LinkedIn
December 19, 2024
I learn from every expert I interview, but I also learn from them collectively. Join me this week as I reconsider three of my favorite interviews from 2024: conversations with Ashley Hubka, Victor Suarez, and Thomas Goldsby.

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Tags: Procurement, Risk Management, Supply Chain

Think Through Complexity to Act Simply
LinkedIn
December 12, 2024
Yes, it takes a lot of unglamorous work to make amazing results possible. But if you can't explain those results simply, it is if they don't exist.

In this week's Art of Supply, I speak with Tim Richardson, Founder and CEO of Iter Consulting, about what he learned from 50+ global supply chain transformations and how supply chain teams can succeed in the challenging conditions they must work through today.

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Tags: Procurement, Risk Management, Supply Chain

When Getting it ‘Wrong’ Makes You Right
LinkedIn
December 05, 2024
No one wants to be wrong, but what are we willing to do to be right? Depending on the choices we make, we could be moving towards expectations but further away from the truth.

In this week's Art of Supply, I look at the practice of 'herding' as called out by statistician and FiveThirtyEight founder Nate Silver - less for what it tells us about political polling, and more for what it reveals about the human desire NOT to stand out from the crowd in an increasingly data driven world.

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Tags: Analytics, Big Data, Supply Chain

Gratitude for: Meaningful Conversations
LinkedIn
November 28, 2024
What am I grateful for this Thanksgiving?

Listeners, readers, commenters, and everyone who used their platform to help all of us connect and learn.

This week, I am giving thanks for Alex Jennings (FCIPS) and Harold Hendrickx and The Alchemie Network community. They invited me to participate in a live session about my content creation process and some of their favorite news stories.

Listen in, check out the Alchemie Network, and Happy Thanksgiving!

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Tags: Procurement, Supply Chain

Can food safety inspectors self inspect?
LinkedIn
November 21, 2024
Between July and September 2024, a high profile listeria outbreak at a Boar’s Head plant in Jarratt, Virginia led to the death of 10 people and the hospitalization of 59 more. Over 7 million pounds of food were recalled thanks to high cross contamination risk.

But Boar's Head will not be the only organization under the magnifying glass - the USDA faces scrutiny as well. There are questions about how inspectors handled poor conditions at the plant. Reported violations suggesting systemic issues predated the outbreak by at least 2 years.

And who is investigating the USDA’s handling of the outbreak? The USDA.

Read this week's edition of Art of Supply to discover how the outbreak happened and why inspections failed to protect consumers.

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Tags: Health and Safety, Supply Chain

Looking for 'No' in Supply Chain Decision Making
LinkedIn
November 14, 2024
My general philosophy on reading is that it helps people think better. Give your brain more raw material of any kind and it will offer you better outcomes.

So when I welcomed Ruud van Dijk from Routescanner to the show and found out that he shares his reading list on his LinkedIn profile, I knew we were in for a good conversation.

Supply chain decision making is a collaborative process. It requires actionable data, an understanding of timing and implications, and creativity.

In other words, it is a thinking person’s game - a reader’s game, I would say - and one that Ruud and his team are helping companies win by fostering better discussions with the help of data visualization.

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Tags: Risk Management, Supply Chain, Sustainability

USPS Transformation Speaks Volumes
LinkedIn
November 07, 2024
The United States Postal Service recently announced that they will pause some of the changes associated with the 'Delivering for America' transformation program until at least January 1, 2025.

Service reliability had declined, and the government agency side of USPS operating expectations does not allow for impacted service.

Time is of the essence because they don’t have the funds they need, but they aren't allowed to make mistakes either - not even during transition - which makes it incredibly difficult to drive improvements.

Is the USPS ready for more volume earlier in their delivery network? No one is convinced that they are, but they can’t survive without the added volume and the revenue that goes with it.

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Tags: GovTech, Risk Management, Supply Chain

On Becoming a Strategic Thinker
LinkedIn
October 31, 2024
If you ask 100 people what business strategy is, you will probably get 105 answers because 5 of the people would have more than one idea.

In this week’s episode of Art of Supply, I had the opportunity to interview Ashley Hubka, Senior Vice President and General Manager of Walmart Business. Her background is full of positions in consulting and with strategy in the job title - and she has a degree in Philosophy from Harvard University to boot.

I took the opportunity to ask Ashley how strategic thinking shapes her work as well as what B2B trends she is watching over the next 12 to 24 months.

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Tags: Customer Experience, Retail, Supply Chain

3 Books
Finance Unleashed
Palgrave Macmillan
October 27, 2017
Finance Unleashed is based on a series of interactive interviews with a diverse group of global influencers and executives, all of which will challenge readers to think laterally and find inspiration in the new role of finance. Cases and interviewees represent organizations such as UPS and DHL, and the London School of Economics, and approaches such as Lean Six Sigma, innovation, customer-centricity, the financial supply chain, and behavioral procurement. The authors’ goal is to serve as a catalyst for leaders who are positioned to make meaningful changes today.

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Tags: Digital Transformation, FinTech, Supply Chain

Procurement at a Crossroads
J. Ross
January 01, 2016
This book examines the 10 major questions regarding procurement’s role in the enterprise and how procurement is at a crossroads that will shape the future of the profession. The goal of this book is not to provide step-by-step directions on a hypothetical ‘correct’ path, but to illuminate the relative benefits of each choice available to procurement professionals. These thought leaders and subject matter experts also consider what the next phase of procurement’s evolution will be like by sharing the observations of others and taking some creative (but enthusiastic) license of their own.

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Tags: Digital Transformation, Supply Chain, Procurement

Supply Market Intelligence for Procurement Professionals
J. Ross
November 02, 2015
This book provides procurement professionals with the process, skills, and resources to develop a supply market intelligence program that will deliver value to the organization as a whole. The authors clearly explain each of the concepts introduced and then provide the background and steps required to make execution possible.

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Tags: Supply Chain, Procurement

1 Book Review
Your Leadership Legacy: Becoming the Leader You Were Meant to Be
Buyers Meeting Point
May 17, 2023
Leadership is not easy – and it is not about you. This book does an excellent job balancing big picture principles with detailed examples that prove them out. Vision and execution are equally important, and everyone has a role to play in solving a problem or making a solution work.

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Tags: Coaching, Leadership, Management

2 eBooks
Making the Case for Sourcing Optimization
Keelvar
April 30, 2021
For all the buzz around AI, ML, RPA, blockchain, etc., procurement seems to have forgotten about the huge potential of another high impact technology - sourcing optimization. Read Kelly Barner's foreword in this new ebook from the team at Keelvar.

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Tags: Analytics, Procurement, Supply Chain

Dive deeper into Procurement Data Ecosystems
Sievo
March 15, 2021
Procurement can be faster, more agile and more strategic through data ecosystems. Are you ready to dive deeper into your valuable assets?

Join top Procurement author Kelly Barner as she explores how procurement leaders can take advantage of procurement data ecosystems in interviews with top experts from Basware, EcoVadis, riskmethods, Supplier.io and Sievo.

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Tags: Analytics, Digital Transformation, Procurement

1 Executive
General Manager
Art of Procurement
March 01, 2017
The Art of Procurement team helps procurement professionals of all levels deliver change with confidence. We do this by applying our community supported delivery model to a number of offerings that support clients wherever they are on their procurement maturity journey.

Primary focus: Apply my knowledge of the procurement space and community to the development, execution and promotion of Art of Procurement offerings... including the #1 weekly procurement podcast with over 270,000 downloads across 132 countries since its inception.

Drive marketing and content development efforts through community engagement, social media, and direct communication.

Support product development across Art of Procurement services, learning and development solutions and podcast/events

Enable the business to grow while also investing in the procurement community as a whole

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Tags: Procurement

2 Founders
Palambridge
Palambridge
January 01, 2017
Co-Founder of Palambridge in 2017.

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Tags: Procurement

Buyers Meeting Point
Buyers Meeting Point
July 01, 2009
Buyers Meeting Point is an online knowledge and professional development resource for procurement and supply management professionals owned and managed by career procurement professional Kelly Barner. Buyers Meeting Point was founded in 2009 to provide the procurement industry with an events calendar, blog, content, and active social media network, all of which have remained trusted sources of information for practitioners and solution providers alike. In 2020, Buyers Meeting Point acquired MyPurchasingCenter, a website designed to provide procurement professionals with the information required to keep their companies competitive in a dynamic global marketplace, to expand their audience, social media reach, and content base.

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Tags: Entrepreneurship, Procurement, Supply Chain

1 Group
LinkedIn Podcast Network
Art of Procurement
March 14, 2023
And today, we’re excited to be expanding our commitment to audio with a new program - the LinkedIn Podcast Academy. This 6-month incubator pilot will connect emerging business podcasts with exclusive programming, coaching, tools and LinkedIn co-branding to expand and better reach their audience. This inaugural group of professional voices cover a wide range of topics in the professional arena: From leadership and entrepreneurship to human resources and technology.

Ready to listen? Find all LinkedIn Podcast Academy shows wherever you listen to podcasts then find the conversations exclusively on LinkedIn. The beauty of the LinkedIn Podcast Academy is that listeners across LinkedIn’s global community of more than 900 million get a chance to engage with hosts directly through their LinkedIn Profiles.

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Tags: Innovation, Procurement, Supply Chain

2 Influencer Awards
Top 7 Inspiring Women B2B Influencers to Follow in 2021
Tom Augenthaler
March 08, 2021
If building influence online was easy, everyone would do it.

But, we know it's not.

Creating value in the form of content is challenging. There's the research, planning, writing, editing, and more. I give big high-fives to these women for growing their influence by consistently adding value and engaging with their audiences each and every day.

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Tags: Diversity and Inclusion

Top 5 Procurement Influencers
CPOstrategy Magazine
July 29, 2019
CPOstrategy Magazine has ranked Buyers Meeting Point Owner and Managing Director Kelly Barner the top influencer in procurement based on a listing published by ProcurementIQ.

The opening of the article, available in the July 2019 issue, reads as follows:

"With direct access to audiences across a global stage, social media has redefined the idea of influencers. Looking to tap into and explore this ever expanding resource, industry giants have their very own influencers steering and engaging the conversation. CPOstrategy looks at 5 leading procurement influencers as ranked by ProcurementIQ." - Dale Benton

The other influencers included in the ranking are Lora Cecere, Founder of Supply Chain Insights; Tom Derry, CEO of the Institute for Supply Management; Omid Ghamami, CEO and Chairman of the Board at the Center for Purchasing and Supply Chain Management Excellence; and Dawn Tiura, CEO and President of the Sourcing Industry Group (SIG).

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Tags: Leadership, Procurement, Supply Chain

1 Keynote
Dream Big Global 2020
procurious
November 18, 2020
The Big Ideas Summit brings together the best and brightest thought leaders from across the globe, to share their insights on how you can plan for next year and beyond.

Strategic Insight

Kelly Barner - Owner & Managing Director - Buyers Meeting Point

Be prepared for surprises - And don’t be afraid to say you don’t know. People appreciate a qualified, honest –‘I think…I suspect….However I respect your question enough to want to give you the right answer, so I’m going to do a bit of research and then I’ll come back to you.’

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Tags: Procurement, Leadership, Business Strategy

32 Media Interviews
What do you do when procurement is brought in too late?
ConvergentIS
August 22, 2024

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Tags: Leadership, Procurement, Supply Chain

According to the Next Gen Rebels, this is what Procurement will look like in 2024
Procurement Insights
December 30, 2023
The best way to predict or anticipate the future of procurement is to talk to those professionals who want to influence the future versus being a spectator of it. These Next Gen Rebels are definitely not the spectator-kind, and here is what they had to say when Jon Hansen asked them the following three questions regarding 2024...

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Tags: Procurement, Risk Management, Supply Chain

Dial P for Procurement / Kelly Barner / Podcaster and fellow CAP member
Sustainable Packaging Podcast
July 26, 2023
https://www.linkedin.com/in/kelly-barner-6884443/


https://artofprocurement.com/


https://podcasts.apple.com/us/podcast/dial-p-for-procurement/id1610394959


Kelly Barner and I are both part of the first 100 LinkedIn Creator Accelerator Program and now part of the LinkedIn Podcast Academy!

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Tags: Procurement, Supply Chain, Sustainability

Learning from Leading Experts: Kelly Barner
Positive Purchasing
June 14, 2023
In this interview, Kelly Barner speaks with Positive Purchasing CEO Jonathan O'Brien about supplier diversity - what progress has been made and what challenges remain.

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Tags: Diversity and Inclusion, Procurement, Supply Chain

Opportunities for procurement in uncertain times
Economist
May 24, 2023
How is the role of #procurement changing as a function to redefine, refine and progress? Listen to our latest podcast from “The Procurement Imperative”.

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Tags: Procurement, Risk Management, Supply Chain

The Procurement Show Meets Kelly Barner
The Procurement Show
February 07, 2023
Jonathan and Paul are joined by are joined by Kelly Barner, Co-Founder and Managing Director of Buyers Meeting Point, a Partner and Head of Content with Art of Procurement and host of Dial P for Procurement and Sourcing Hero. They take a general look at what's going on in the world of procurement and give us plenty to think about in 2023.

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Tags: Procurement, Risk Management, Supply Chain

The ProcureTech Podcast: The View on Tech from Both Sides
ProcureTech Podcast
October 17, 2022
We’re continuing our mini series where we ask influencers and industry experts for their thoughts on everything that’s happening in the digital procurement world.

Our guest today is a real stalwart in this space, and has had her own website and blog since 2009.

She’s seen many changes in her career, both as a Procurement Consultant with a procurement tech company back in the day, and now as an independent blogger, podcaster, and CIO.

Kelly Barner, founder of Buyers Meeting Point and partner at Art of Procurement, a very warm welcome to the show!

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Tags: Innovation, Procurement, Supply Chain

Boeing Australia Uses Relational Contracting With Indigenous Businesses
Forbes
October 04, 2022
Boeing Australia’s partnership with the Indigenous Defence and Infrastructure Consortium (iDiC) was recognized by Australia’s Supply Nation as the 2022 Supplier Diversity Partnership of the Year.

What may be surprising is how they got there. The answer? Formal relational contracting.

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Tags: Diversity and Inclusion, Procurement, Supply Chain

eCommerce Master Plan Episode 400: Supply Chain Crisis – Solved
eCommerce Masterplan
August 22, 2022
Summary of our Guests 7 Supply Chain Crisis Action Points
Understand how the supply chain crisis is affecting your business. Ignore the hype, look at the data.
If you don’t have systems that make it easy for you to understand the data, then you need to put them in place.
The great thing about that software is that it’s going to save you time and money – lots of time and money through how it can automate activities, AND bring you data for better decision making.
Make sure you’ve got the right suppliers in place to give you the flexibility to adapt. AND make friends with your suppliers!
Get proactive with customer service – including returns process. Marketing can help here, but so can those software systems to put the right data in front of your customer service teams.
Be clear on what inventory you are selling and where. Failing to be proactive with this can cost you a lot.
Keep Optimising!

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Tags: Procurement, Risk Management, Supply Chain

Learning to Hang in There: Walking an Unexpected Professional Path with Kelly Barner
Supply Chain Now
May 11, 2022
Despite its popularity as a profession now, no one grows up intending to work in procurement (no one!) And yet, many people that follow windy roads into the field fall in love once they are there. With supply chains in the spotlight over the last couple of years, procurement professionals have had the opportunity to drive a new range of value through initiatives like supplier diversity and sustainability. Enrique and Maureen chat with Kelly Barner, Owner of Buyers Meeting Point and the host of Dial P for Procurement on Supply Chain Now.

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Tags: Diversity and Inclusion, Procurement, Supply Chain

Accelerating the Conversation About #SupplierDiversity w/ Kelly Barner
Art of Procurement
April 25, 2022
In late 2021, LinkedIn selected Art of Procurement Head of Content and Brand Partnerships Kelly Barner to be one of 100 creators – and the only procurement professional – to go through their first ever Creator Accelerator Program. For ten weeks starting in January 2022, Kelly had to post four pieces of new content per week related to her project, which was focused on supplier diversity.

Although the program wasn’t easy to complete, it was a great opportunity for Kelly to learn more about a critical topic, to receive personalized coaching about how to make the most of LinkedIn, and to show a broad audience how valuable and interesting procurement is.

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Tags: Diversity and Inclusion, Procurement, Supply Chain

The Strategic Importance of SLM – From Tadpole to Frog
Trust Your Supplier
August 11, 2021
In this, our inaugural episode, Kelly Barner and I discuss supplier life cycle management and how our high school biology lesson of the lifecycle of a frog can be helpful. Listen in as we talk about important phases of supplier life cycle management, what are the key attributes to make a successful SLM, and how to address key challenges.

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Tags: Procurement, Supply Chain

An Interview on Learnings From Podcasting on Supply Chain and Procurement with Kelly Barner
HICX
July 12, 2021
For this episode of Supplier Experience Live from HICX we are joined by Kelly Barner, Owner and Managing Director of Buyers Meeting Point, to discuss her experience of working in the supply chain podcast and procurement podcast space over the years, the changes and advancements in the industry in the last few decades and what we can expect to see in the future.

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Tags: Customer Experience, Procurement, Supply Chain

SAP #SAPPHIRENOW Procurement and Supply Chain After Party
LinkedIn
June 08, 2021
Join our LIVE "After Party" for the SAP SAPPHIRE NOW Procurement and Supply Chain Tracks to hear key takeaways from industry experts and thought leaders Ian Moyse, Kelly Barner, Dr. Marcell Vollmer, Scott Luton, and Rachael White.

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Tags: Business Strategy, Procurement, Supply Chain

TEKTOK Digital Supply Chain Podcast: The Bounce Back Begins
Supply Chain Now
May 18, 2021
The pandemic uncovered some critical supply chain vulnerabilities around the world. As the vaccine gains traction and life begins to look a little more “normal” there is a sense of anticipation. However, it seems we are in short supply in a number of areas. The Bounce Back Begins is a great way to think this stage of the recovery as there will surely be ups and downs. Right now, shortages are popping up in a number of areas – some expected, some not. Here’s a list of a few items: Microchips, chicken, lumber, gas, steel, metals, plastic, chlorine, ketchup packets, etc.

Karin and team talk about how far we come on a few important themes around Digital Supply Chain and Procurement transformations:
o Can we recalibrate to reduce risk exposure?
o Are we seeing proof that leveraging advances in technology is accelerating response times?
o Are we gaining agility, resilience and better business continuity planning?
o Will we emerge from the pandemic stronger and with more resilient supply chains?

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Tags: Digital Transformation, Procurement, Supply Chain

Communicating procurement's value for better relationships, results and business impact
Zivio
May 10, 2021
With Kelly Barner, Owner & Managing Director, Buyers Meeting Point

00:00:00 - Starting out in services procurement
00:15:50 - The relationship with information and the power of a good question
00:26:00 - Lessons from scaling diversity in the supply chain
00:39:15 - Honesty and pragmatism - the outside-in perspective
00:45:00 - Procurement's involvement in the C-suite - building a new legacy
00:57:40 - Evidence-based decision making in self-service buying models
01:07:20 - Data, automation and reporting as an enabler
01:16:15 - Predictions for the future of services procurement

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Tags: Digital Transformation, Procurement, Risk Management

Unmuted: 600 Down with Supply Chain Now
Supply Chain Now
March 24, 2021
Scott W. Luton and Greg White with Supply Chain host a special livestream on 3/24 at 12 noon ET as we celebrate 600 Supply Chain Now episodes! Join Scott, Greg, and many other Supply Chain Now hosts and team members as they recall and share their favorite moments, quotes, and people from the last 100 episodes. Will they name your favorites? Join Us!

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Tags: Supply Chain, Procurement, Business Strategy

A Celebration of International Women's Day 2021
DLA Ignite
March 08, 2021
Once again, we have had some breathtaking responses from contributors from around the world. This year’s theme is #ChooseToChallenge A challenged world is an alert world and from challenge comes change. So let's all choose to challenge. How will you help forge a gender equal world? Celebrate women's achievement. Raise awareness against bias. Take action for equality.

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Tags: Diversity and Inclusion, Entrepreneurship, Leadership

Supply Chain Trends and the Future of SCM in 2021
SelectHub
February 03, 2021
We looked to the experts for their thoughts on the future of supply chain trends that we may see in the next few years. Between robots, the ever-growing cloud, a post-COVID-19 environment, security and more, we’ve gathered a lot of interesting topics to discuss. Here are the trends set to influence supply chains and their SCM software counterparts in the near future...

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Tags: Business Continuity, COVID19, Supply Chain

The Sourcing Hero podcast episode 14: Embracing a Big Picture Mindset featuring Kelly Barner
Una: The Sourcing Hero Podcast
January 25, 2021
People outside of procurement don’t always understand or even know what procurement does. Why? Kelly Barner believes it’s because procurement has lost the ability to connect with the rest of the business. How do you break away from that? How do you embrace creativity in your role? How do you widen your lens to see the big picture? Listen to this episode of The Sourcing Hero to hear Kelly’s enthusiastic viewpoint.

Don’t know who Kelly is? Kelly Barner is a Procurement & Supply Chain Writer and Influencer, and the Owner and Managing Director of Buyers Meeting Point. But her bio doesn’t stop there. She’s also the General Manager at the Art of Procurement and the Show Host for an upcoming Supply Chain Now monthly livestream, “Dial P for Procurement.”

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Tags: Digital Transformation, Procurement, Supply Chain

The Brave New World of Procurement: Kelly Barner Shares Insights From 2020 & What's New in '21
Supply Chain Now
January 05, 2021
Scott Luton sits down with the new host of Supply Chain Now's Dial P for Procurement, and Buyers Meeting Point's very own, Kelly Barner! Listen as they discuss lessons learned in 2020 and what's to come for procurement in 2021.

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Tags: Business Strategy, Procurement, Supply Chain

Procurement Priorities & Challenges: Kelly Barner with Buyers Meeting Point
Supply Chain Now Radio
October 25, 2020
If the lines between procurement and supply chain were 'fuzzy' before the pandemic, they have now been reduced to a mess of scribbles. Kelly Barner recently joined Scott Luton and Greg White for a Supply Chain Now podcast to provide the procurement POV on GPOs, reshoring, and what on earth we're all supposed to do about 2021 planning...

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Tags: COVID19, Procurement, Supply Chain

SCN LIVE: Procurement Priorities & Challenges: Kelly Barner with Buyers Meeting Point
Supply Chain Now
October 15, 2020
Scott W. Luton and Greg White sit down with Kelly Barner, Owner & Managing Director of Buyers Meeting Point, to gain her thoughts & insights on the wide-world of Procurement.

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Tags: Business Continuity, Procurement, Supply Chain

Supernormal Influencer Series: Don’t be afraid to say you don’t know
Procurious
October 13, 2020
In the Supernormal Influencer Series, I’ll guide you through the unexpected, confronting surprises head-on and dealing authoritatively with sudden changes in circumstances. Catch my exclusive chat with Procurious founder Tania Series in the Supernormal Influencer Series, available now: https://bit.ly/3iFKeXt

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Tags: Supply Chain, Procurement, Risk Management

DO YOU AGREE? 4 SUPPLY CHAIN INFLUENCERS ON WHAT’S CHANGED SINCE COVID-19
Procurious
July 16, 2020
In every industry, there’s a few powerful individuals who drive the conversation. These fortunate few are the ones that propel industries forward; they are the ones who decide what’s trending, what’s next and what our future might look like. They’re influencers, and within the procurement professional, we’re blessed with many whom we all aspire to.

And this year, with COVID ravaging our supply chains (and not to mention lives) as we know them, we’ve needed industry leaders and influencers more than ever to help guide us through and tell us what’s next. So that’s why, recently, we sought out the opinions of 30 of procurement’s top influencers. They shared some of their most profound and intriguing insights into what the COVID experience has been like for them, what they’ve learnt and what they expect to see in the future.

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Tags: COVID19, Procurement, Supply Chain

1 Miscellaneous
The art of last mile public health supply and demand
Project Last Mile
September 05, 2024
Project Last Mile was recently featured in two episodes of the Art of Supply Podcast (by Art of Procurement), which focuses on thought provoking content created to illuminate the complexity of global supply chains. Host, Kelly Barner, used Episode 124 to tell the story of how Project Last Mile came about, and then Episode 125 to interview Adrian Ristow, Executive Director of Project Last Mile, and David Canarutto, Private Sector Relationship Manager at The Global Fund to Fight AIDS, Tuberculosis and Malaria, about some of the lessons learned along the Project Last Mile journey.

Both episodes yielded great insights and are worth a listen.

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Tags: CSR, Healthcare, Supply Chain

2 Panels
The 5 Most Expensive Mistakes AP Can Make – And How To Avoid Them
Tradeshift
August 16, 2018
The number one goal of any AP team – ensure that the company gets the most out of every dollar spent. The number one goal for strategic AP teams – become a driving force for positive cash flow. So what happens when the AP team makes a really expensive mistake? How long would it take for you to realize you had made one, and how much would it cost the business?

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Tags: Digital Disruption, Management, Procurement

Automation Deployment And Change Management Best Practices
Zycus
June 19, 2018
In the past, eInvoicing and eProcurement solutions were an adjunct component of large back-end ERP platforms. As a result, the functionality regarding their practical use in the real world was limited and even restricted. In other words, technological limitations created a misalignment between the way that the ERP systems worked and the way global buying decisions were made. To address this disconnect, change management strategies were introduced to force compliance with these technologies. These strategies included a concerted effort to eliminate maverick spend and rationalize supply bases.

Fast forward to today, and what Gartner has called the Postmodern ERP Era. With the emergence of on-demand or “by the drink” solutions that can be implemented within weeks if not days as opposed to months and years, compliance with these “user intuitive” systems is no longer an issue. This transformation raises the question; is change management as we know it from Finance and Procure-To-Pay standpoints still relevant in the digital era?

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Tags: FinTech, Procurement, Change Management

468 Podcasts
Beef with the Big 4: McDonald’s vs. the Meat Monopoly
Art of Procurement
April 24, 2025
In October of 2024, McDonald’s sued four of the world’s largest meat producers – Tyson, JBS, Cargill, and National Beef Packing – for allegedly conspiring to inflate the price of beef by creating artificial scarcity in the market.

This is not the first time McDonald’s has sued these meat producers, and it is not the first time these meat producers have been sued. Over 200 cases have been brought by restaurants, retailers, wholesalers, and ranchers. Some are still pending and others have been settled - with high payouts but no admission of wrongdoing.

In this week’s episode of Art of Supply, Kelly Barner reviews the case McDonald’s is making against the Big 4:
- The price setting power associated with controlling 80 percent of the U.S. beef market
- The complexity associated with trying to track cost and price data in a highly concentrated market
- Why being the largest beef buyer in the world isn’t enough to tip the scales in McDonald’s favor

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Tags: Legal and IP, Procurement, Supply Chain

The Sourcing Hero podcast EPISODE: 212 Learning to Appreciate the Value of Time with Vytas Sliesoraitis
Una GPO
April 23, 2025
What would it feel like if all of the tasks, meetings, obligations, and pressures of work were suddenly… gone? Would it be a relief or would the stress associated with making the decision to step away from work be so strong that it ruined your newfound freedom?

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Vytas Sliesoraitis. Vytas is a career procurement professional with experience at companies like Intel, Google, Epic Games, and Gilead Sciences.

That said, it is the time he has spent away from the office, taking a deliberate sabbatical, that has taught him the true value of time.

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Tags: Careers, Mental Health, Procurement

Procurement 6 - April 18, 2025
Art of Procurement
April 18, 2025
In this week’s Procurement 6, Kelly Barner discusses:
- Practical advice for navigating the reshoring trend
- The procurement skills that are most likely to remain in high demand
- Why it is not worth trying to have a ‘perfect’ day

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Tags: Careers, Procurement, Supply Chain

In Defense of Lean Thinking
Art of Procurement
April 17, 2025
Everything runs in trends, supply chains included. What was once considered a critical strategy can be cancelled in a heartbeat if conditions change - only to be rediscovered and reapplied to great advantage a couple of years later.

In this week’s Art of Supply interview, Kelly Barner welcomes back Professor Thomas Goldsby. Tom is the Dee and Jimmy Haslam Chair of Logistics at the Haslam College of Business at the University of Tennessee-Knoxville. He is also the Co-Executive Director of their Global Supply Chain Institute.

Tom rejoins the show to make a case in support of lean thinking and just-in-time inventory management.

With reshoring becoming an increasing part of the supply chain conversation, the timing may just be right for lean thinking to rebound and once again occupy its rightful place in the supply chain strategy toolkit.

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Tags: Business Strategy, Procurement, Supply Chain

The Sourcing Hero podcast EPISODE: 211 Is Your "Happy Place" Hiring? with Gale Daikoku
Una GPO
April 16, 2025
A career is a heck of a thing to manage - especially when it is your own. You change with each phase of growth and new experience, and your job prospects change as well. The better you know yourself and what makes you happy - yes, HAPPY - at work, the more successful you will be in your next endeavor.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Gale Daikoku. In addition to having deep experience in the procurement space and the global influencer marketing space, Gale is a highly professional networker. She is constantly commenting on other people’s content and always knows someone else to pull in on the topic.

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Tags: Careers, Procurement

Scope 3 Showdown: Green Century v. Ford
Art of Procurement
April 10, 2025
On May 8th, at Ford Motor Company's annual shareholder meeting, they will face a proposal focused on how they report their efforts to reduce greenhouse gas (GHG) emissions on their way to being carbon neutral by 2050.

The proposal was made by Green Century Capital Management, a sustainability-focused activist fund that regularly challenges recognizable companies about their emissions reduction efforts, using the threat (or promise?) to mount a shareholder vote if necessary.

Companies like Procter & Gamble, PepsiCo, Coca-Cola, and McDonald’s have faced similar challenges, all intended to change how they manage their Scope 3 emissions.

The Ford Board of Directors has advocated for shareholders to reject the proposal, saying it is unnecessary and expensive to create another report in addition to their Integrated Sustainability and Finance report.

In this episode of the Art of Supply podcast, Kelly Barner covers:
- The unique requests Green Century has made of these publicly traded companies in pursuit of lower Scope 3 emissions
- How these companies have responded to Green Century’s ‘asks’ and proposals
- The idea of reporting as a weapon in addition to being a tool for tracking and accountability

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Tags: Renewable Energy, Supply Chain, Sustainability

The Sourcing Hero podcast EPISODE: 210 Totally Understanding TCO with Louis Bastone
Una GPO
April 09, 2025
While procurement often thinks about purchase price as equal to cost, some purchases come with a longer term cost to own and maintain. Being able to understand the concept of total cost of ownership (TCO) and factor that into sourcing and award decisions will ultimately determine whether procurement’s negotiated savings reach the bottom line or evaporate into costs for waste, downtime, and maintenance.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Louis Bastone. Louis is the Senior Indirect Procurement Category Manager - Real Estate and Facilities at ASML. After holding sourcing specialist and manager roles in the pharmaceutical industry, Louis made the jump to manufacturing where he works to drive cost savings and improve strategic processes within construction, site services, and utilities categories.

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Tags: Procurement

Catalyst LA Sneak Peak: Procurement’s New Transformation Playbook with Natasha Gurevich
Art of Procurement
April 07, 2025
Going through procurement transformation without the right approach in place and without support from the business is a bit like sailing into a storm… with a blindfolded crew. Your chances of making it to the other side in better shape than you started are slim to none.

In this Art of Procurement podcast episode, co-hosts Philip Ideson and Kelly Barner speak with returning AOP guest Natasha Gurevich. Natasha is a former CPO of Nike and Salesforce, and she is currently the Founder and CEO at Candor Procurement.

This wealth of procurement leadership makes Natasha the perfect mainstage guest at Art of Procurement’s upcoming live, in-person event – Catalyst LA – taking place on May 6, 2025, in Los Angeles, California.

In this episode, Natasha explains why Catalyst LA promises to be one of the most unique and value-generating procurement events she’s ever attended and what attendees can expect to take away from the event.

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Tags: Digital Transformation, Procurement

LTL Shakeup: Will Amazon join the fray?
Art of Procurement
April 03, 2025
A few weeks ago, rumors started to swirl that Amazon might be standing up their own for-hire less-than-truckload (LTL) operation to compete with the likes of FedEx Freight, Old Dominion, XPO, and Saia.

So what are these rumors based on, and how likely are they to be true? More importantly, what would such a move mean for other national LTL carriers?

In this episode of Art of Supply, Kelly Barners digs into the details of this buzzworthy supply chain news story.

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Tags: Supply Chain, Transportation

The Sourcing Hero podcast EPISODE: 209 Emotions Aren’t Baggage with Ryan Christensen
Una GPO
April 02, 2025
Could how you think - about yourself - change the way you experience the world around you?

We all have past experiences that we carry with us, often for life. Those experiences and how we process them not only become a part of who we are, they influence how we process later events and circumstances.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Ryan Christensen. Ryan is a professional hypnotist specializing in peak mental focus and performance. After 23 years of experience in the intelligence community, he’s now worked with hundreds of high-achievers and neurodivergent professionals to radically transform their mindset and shift their subconscious beliefs towards inevitable success.

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Tags: Diversity and Inclusion, Mental Health, Procurement

The Key to Doing More with Less? Evolve Procurement’s Operating Model
Art of Procurement
March 31, 2025
Procurement teams are facing unprecedented and compounding pressure to “do more with less,” and, because of that, it’s more important than ever for procurement’s operating model to evolve and mature to meet these growing demands.

In this podcast episode of the Art or Procurement, co-hosts Kelly Barner and Philip Ideson explore why procurement operating models have become such a top-of-mind topic in 2025 and what this reveals about process change, talent needs, and digital transformation. They’ll examine how procurement’s organizational approach has changed over the years and the pendulum swings we’ve seen – from decentralized buying to centralized control, then from center-led and now to a kind of “invisible” procurement model.

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Tags: Digital Transformation, Procurement

Procurement 6 - March 28, 2025
Art of Procurement
March 28, 2025
Happy Friday! I'm hosting this week's Procurement 6!

Listen in to hear:
- What Chris Sawchuk thinks we'd see if we stepped into the procurement 'wayback machine'
- Why eggs have been so expensive and when we may see prices come down
- The high personal and professional cost that may accompany a failed transformation

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Tags: Procurement, Risk Management, Supply Chain

Who owns the Panama Canal?
Art of Procurement
March 27, 2025
The Panama Canal is a 51-mile-long waterway that allows ships to cut about 8,000 miles off of a trip from New York to San Francisco, avoiding the longer route around Cape Horn.

The country of Panama owns the canal, which is operated by the Panama Canal Authority, an agency of the Panamanian government, but who owns the ports located on either side of the canal?

Until now, it has been CK Hutchison, a Hong Kong based firm – raising concerns about China’s interest and influence in the supply chain-critical Panama canal. On March 4th, it was announced that CK Hutchison had decided to sell two of the largest Panama Canal adjacent ports to BlackRock.

In this episode of Art of Supply, Kelly Barner looks at this story up close, including:
- The critical role that the Panama Canal plays in global supply chains
- The details of the deal that will transfer ownership of the ports: Balboa (on the Pacific side) and Cristóbal (on the Atlantic side)
- The diplomatic policy shift this represents with regard to China’s presence in the area and relationship with the country of Panama

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Tags: Risk Management, Supply Chain

The Sourcing Hero podcast EPISODE: 208 All Cracked Up - Understanding Today’s Egg Prices with Kris Lance
Una GPO
March 26, 2025
Hard boiled. Over medium. Scrambled. Poached. Deviled.

There are lots of ways to enjoy eggs, one of the most popular and least expensive sources of healthy protein available, but lately there has been only one way to describe them: expensive.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes back Kris Lance, Vice President and General Manager at Una, for a monthly conversation about current news stories. Kris has experience in multiple industries and has his finger on the pulse of the trends and topics that procurement, sourcing, and supply chain professionals need to be aware of.

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Tags: Procurement, Supply Chain

Decoding the DOGE Savings Calculator
Art of Procurement
March 20, 2025
The Department of Government Efficiency, better known as DOGE, was created by executive order on President Trump’s first day back in office. It immediately became one of the most controversial parts of the administration’s first couple of months.

Love it or hate it, if you work in procurement, you have to watch what DOGE is doing. And if you can’t bring yourself to review their objectives, strategies, and tactics, you at least have to watch the DOGE savings calculator.

Public-facing and deliberately bare-bones, the DOGE savings calculator provides information on savings, payments, spend, Federal workforce, and regulations.

In this episode of Art of Supply, Kelly Barner takes a step back and then a close look at the DOGE savings calculator from a procurement perspective.

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Tags: Procurement

The Sourcing Hero EPISODE: 207 Balancing Big Bold Bets with Small Pragmatic Moves with Priya Kumari
Una GPO
March 19, 2025
We all know that a journey of a thousand miles begins with a single step, but it is easy to forget how intimidating those first few feet can be. Whether procurement is focused on strengthening their core skills or pushing for larger scale impact, it is essential for everyone to be aligned in their thinking, to leverage their strengths, and to know where the journey is expected to end.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Priya Kumari. Priya is a manager at Kearney where she specializes in strategic operations, sustainability, and innovation. Her experience in consulting gives her a broad perspective on the importance of performance transformation, operating model design, and change management.

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Tags: Digital Transformation, Procurement, Supply Chain

Investing in People-powered Safety in Food Manufacturing
Art of Procurement
March 13, 2025
“Everyone at the plant has a duty to protect the products that we're sending out to the customer. Ultimately, you really have to think about it as sort of a ‘circle of life.’ What's my responsibility with what I'm doing in this part of the process, and what’s going to happen when this product reaches the consumer?” - Nathan Walts, CEO, Workforge

The food supply chain is uniquely complex and critical, because when something goes wrong lives are at stake.

Regulations and standards play an important role, but only if people follow them. It takes a lot of hiring, training, and retention efforts to manage the workforce, adding significantly to the cost of running a business.

Nathan Walts is the CEO of Workforge, a learning and development solution provider focused on the food manufacturing industry. In this episode, he joins Kelly Barner to talk about the food safety objectives producers are trying to achieve, the challenges they face, and the learning and development programs that aim to address both.

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Tags: Health and Safety, Risk Management, Supply Chain

The Sourcing Hero podcast EPISODE: 206 Driving Successful SRM at Scale with Celia SGAR
Una GPO
March 12, 2025
Most procurement professionals will acknowledge that supplier relationship management (SRM) is a core part of value creation and risk management, but how many organizations are effectively carrying SRM out at scale to the benefit of their company and their suppliers?

Not as many as would like to be successful at supplier relationship management.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Celia SGAR. Celia is the co-founder of Vendor Score IT, a solution based on the premise that procurement can and should improve the way they manage supplier relationships and performance.

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Tags: Procurement, Supply Chain

Procurement 6 - March 7, 2025
Art of Procurement
March 07, 2025
Happy Friday everyone - start off the end of your week with a new episode of Procurement 6! Give me 10 minutes and I'll update you on:

- Why the end consumer experience should be allowed to affect procurement’s relationships with service providers

- What the new East and Gulf Coast port labor agreement can teach us about the collaboration between humans and machines

- Consumer trends affecting private label manufacturers and how they are taking costs out of the supply chain in response

- And more!

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Tags: Procurement, Retail, Supply Chain

East and Gulf Coast Port Strike – Part 2
Art of Procurement
March 06, 2025
Back in October, when the East and Gulf coast port strike ended after 3 days, we knew there would be a part 2. Short though it was, the strike is estimated to have cost the U.S. economy $3.8 - 5 Billion per day, but that wasn’t seen as the greatest ‘cost’ at the time. With the Presidential campaign in full swing, all eyes were on the impact it might have on the candidates’ relative popularity.

Now that the members of the International Longshoremen’s Association (ILA) have ratified the deal negotiated with the United States Maritime Alliance (USMX), we can look at that deal and the impact it will have on port operations through 2030.

In this episode of the Art of Supply podcast, Kelly Barner covers the major factors at play in this collective bargaining agreement and how each played out.

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Tags: Future of Work, Supply Chain

The Sourcing Hero podcast EPISODE: 205 Procurement’s Unique Form of Influence with Richard Beaumont
Una GPO
March 05, 2025
Imagine a group of people is having lunch on the deck of a ship, and that ship is sailing into a storm. Along comes a waiter with a tray of drinks, and that waiter is riding… a monocycle. Even as the seas start to rise and the wind blows, the tray can’t be allowed to fall.

That waiter… is procurement.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Richard Beaumont. Richard is the Founder of Eruditic, a professional training and coaching organization, and the co-host of "The Procurement & Finance Coffee Break" on YouTube.

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Tags: Procurement, Risk Management

Measuring What Matters: Transforming Services Spend Management
Art of Procurement
March 03, 2025
In a recent Art of Procurement webinar, Kelly Barner spoke with Gordon Donovan, Vice President Research - Procurement & External Workforce, SAP, about the findings and recommendations that surfaced from this new research. We are glad to share the audio from that event in this week’s podcast.

While the research revealed that procurement’s confidence levels are rising, there are still important deficits in strategic aspects of services spend management, including performance measurement, business and stakeholder alignment, and the journey to maturity.

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Tags: Digital Transformation, Procurement

A Narrow Path Towards Noninflationary Tariffs
Art of Procurement
February 27, 2025
Since President Trump took office on January 20th, speculation about tariffs has been omnipresent in supply chain planning conversations.

But we do have a guide to the administration’s philosophy, A User’s Guide to Restructuring the Global Trading System, written by Stephen Miran and published by Hudson Bay Capital in November of 2024. Miran is Trump’s pick to lead his Council of Economic Advisers, and will be appearing before the Senate Committee on Banking, Housing, and Urban Affairs the day this episode first airs.

In his User’s Guide, Miran makes the case that it is possible to use tariffs to achieve desired outcomes without causing undue harm. At the same time, he refers to the plan as a “narrow path.”

In this week’s episode of Art of Supply, Kelly Barner shares her reading of the guide:
- Why Miran - and therefore the Trump administration - believe tariffs can be used without adding to the costs paid by U.S. consumers
- The difference between theoretical and actual economic scenarios, and how it makes planning a challenge
- The high level of interconnectedness at play in this approach, and what will need to happen for it to work as intended

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Tags: Procurement, Risk Management, Supply Chain

The Sourcing Hero podcast EPISODE: 204 Hot Times in the Arctic Circle with Kris Lance
Una GPO
February 26, 2025
One minute you’re going about your business, and the next minute all of the news headlines are focused on the Arctic Circle. What may initially seem like overblown geopolitical drama and hyperbole quickly comes into sharp focus with just a bit of reading: especially where ocean trade routes are concerned.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes back Kris Lance, Vice President and Senior Director at Una, for a monthly conversation about current news stories. Kris has experience in multiple industries and has his finger on the pulse of the trends and topics that procurement, sourcing, and supply chain professionals need to be aware of.

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Tags: Procurement, Risk Management, Supply Chain

Lessons in Listening from Joe Rogan and Charlamagne tha God
Art of Procurement
February 20, 2025
People often say that we all need to learn to communicate better, and that is true. But we need to invest more effort on the listening side than the talking side.

Joe Rogan and Charlamagne tha God are standout media personalities and cultural icons. They are also fantastic listeners and exceptional conversationalists. Their ability to prepare for and host interviews has earned them millions of subscribers and billions of downloads, making it easier to get their choice of guests.

What can all professionals learn from their approach to listening and conversation?

In this episode of the Art of Supply podcast, Kelly Barner dissects what makes Joe Rogan and Charlamagne tha God so effective:
- How they developed their unique interviewing and conversational styles
- The atmosphere they create for guests and the information/perspective that results
- An unwavering sense of authenticity and respect for their audience

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Tags: Procurement

1 Profile
LinkedIn Creator Accelerator Program
LinkedIn
November 30, 2021
LinkedIn recently announced a $25 million investment in creators, and on November 30th they announced the first U.S. class of our Creator Accelerator Program. These creators are subject-matter experts on topics that span the world of work: from diversity, equity and inclusion to cryptocurrency, from sustainability to entrepreneurship, and more. They have a story to tell and the passion to build meaningful communities.

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Tags: Diversity and Inclusion, Procurement, Supply Chain

1 Quote
2024 Year in Review: Procurement Insiders And Executives on the Biggest Procurement Stories of 2024
Tonkean
December 10, 2024
The world changed in 2024. That’s true of most years, but 2024 feels especially noteworthy. A historic election in the US and wars in Europe and the Middle East, among other things, destabilized established ways of doing things both in procurement (with disruptions to supply chains, for example, plus the specter of tariffs) and beyond. According to Philip Ideson and Kelly Barner, co-founders of Art of Procurement, this has introduced new amounts of risk to the enterprise, but created certain opportunities, as well.

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Tags: Supply Chain

3 Speaking Engagements
Aligning Intent And Investment To Build (The Right) Procurement Capabilities
Art of Procurement
February 25, 2019
In this episode, AOP Host Philip Ideson and Kelly Barner (AOP Content Director and Owner of Buyers Meeting Point) discuss their major take-aways from February’s news, industry topics and podcast interviews.

In February, Andrew Daley (Edbury Daley) described the importance of conquering risk aversion when we scope out and fill open positions. Jens Hentschel (FIVIS Partnership) reminded us of the danger of “toiling away” at a tactical level while missing the big picture. Finally, Matt Clark (Corcentric) described the positioning challenges being faced by accounts payable organizations as well as the company’s recent acquisitions: Source One Management Services and Determine.

Don’t miss out on upcoming opportunities to connect with us in person at ProcureCon and Ariba Live, or the latest on the AOP Live schedule – including the free download on Building a Procurement AI Game Plan based on February’s session with Sievo.

This month’s discussion topic was driven by the findings of The Hackett Group’s 2019 CPO Agenda Report: Building Next-Generation Capabilities. The existing gaps between what procurement believes is important from a skills development perspective and what the enterprise values (and why) may be a quick read, but it deserves a lot of thought.

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Tags: Digital Transformation, Leadership, Procurement

SIL Podcast: High-Stakes Procurement w/ Kelly Barner
Art of Procurement: SIL Podcast
July 19, 2018
Kelly’s advice to procurement professionals is to stop asking for permission and do whatever it takes to meet business objectives by looking at the long-term, larger picture. When procurement is involved in creating those strategic relationships across the organization, it can drive innovation that leads to cost savings and long-term value.

Key Takeaways:
- Procurement professionals should look at challenges and stumbling blocks as opportunities to save money and increase value.
- To get results and show procurement’s value to the organization, procurement needs to stop asking for permission. If it ruffles some feathers, that’s okay.
- The best kind of procurement talent are those individuals who can handle friction, challenge the status quo and readjust their strategies with agility.

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Tags: Digital Transformation, Procurement, Supply Chain

Negotiating for the Unknown: Buying Emerging Technologies
Art of Procurement Podcast Network
June 21, 2018
For enterprises and procurement organizations piloting or evaluating emerging technologies such as AI, machine learning, and RPA, there is very little to go on when preparing for a meeting with an AI vendor.

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Tags: AI, Emerging Technology, Procurement

30 Videos
AOP Introducing... SimpliContract
Art of Procurement
October 01, 2024
SimpliContract supports companies at every stage: “For example, you can start with a repository, and then you can slowly move on to bringing in your first category of contract authority. Then the next category. Then all your indirect categories. Then you bring direct procurement into the system,” explained Guru. “We are end-to-end but modularized. We help at every stage of the contract. At every process, you can go deeper, but the process becomes wider.”

The impact of this approach can be significant for organizations of all sizes, not only saving time and resources but also providing valuable insights that can drive differentiated decision making.

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Tags: AI, Digital Transformation, Procurement

Supply Chain Today and Tomorrow with Mike Griswold: Musical Tour of Modern Supply Chain
Supply Chain Now
February 22, 2023
Mike Griswold is the Vice President of Research at Gartner, specializing in retail with a particular focus on forecasting and replenishment. He is responsible for Gartner’s annual Top 25 Supply Chain ranking and joins Supply Chain Now on a monthly basis to discuss the latest in retail supply chains from an analyst’s perspective.

The inspiration for this session is music – the best bands, album titles, song lyrics – even the best concert-going experience. But with Mike Griswold in attendance, every musical favorite also has a tie in to the supply chain… and Mike is always right on key.

In this episode, Mike draws on his broad musical tastes to put 2023 into context for co-hosts Scott Luton and Kelly Barner:

• Crystal Ball by Styx: What if companies had been able to see the last three years in advance? How would it have changed their preparation and approach?

• Roll With the Changes from REO Speedwagon: Operating environments, customers, and how we go to market are all different – so our supply chains need to change as well

• Always Look on the Bright Side of Life, Monty Python: We may be consumed with short term challenges, but there is always a tomorrow and another chance to get things right

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Tags: Procurement, Risk Management, Supply Chain

Supplier Diversity Responsibility, Accountability & Advocacy featuring Ayesha Simons with Colgate-Palmolive
Supply Chain Now
February 01, 2023
There has been an explosion of new supplier diversity programs created over the last few years. While this is an exciting trend that brings new minds and energy to the movement, in some cases it may overshadow programs that have been in place for decades. These companies were committed to connecting with traditionally underrepresented communities long before it was a common practice.

Colgate-Palmolive is home to one of these longstanding supplier diversity programs. Now led by Director of Supplier Diversity Ayesha Simons, the program has been in place for over two decades. It is tasked with creating diverse community representation among the suppliers that the company does business with.

In this interview, Ayesha joins co-hosts Scott Luton and Kelly Barner to talk about the vision, business drivers, and continued evolution of Colgate-Palmolive’s supplier diversity program:

• How consumer sentiment and expectations provide supplier diversity programs with the incentive to continue challenging themselves

• The relationships that Ayesha and the rest of the Colgate-Palmolive team have to build inside and outside of the company for their supplier diversity vision to become reality

• Some of the challenges that remain for supplier diversity to continue growing – and expanding globally in some cases – despite other pressing corporate initiatives

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Tags: Diversity and Inclusion, Procurement, Supply Chain

The Supply Chain Buzz for December 5, 2022
Supply Chain Now
December 09, 2022
The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

This week’s edition of The Buzz featured Kelly Barner, host of Dial P for Procurement, Greg White and Scott Luton, and was made possible by the team at 6 River Systems.

In this session, created in collaboration with a live Supply Chain Now audience, Kelly, Greg, and Scott discussed:

• The challenges associated with placing too much reliance on regulation in the fight against bad actors on the world stage

• Truck driver strikes that are once again causing disruption in South Korea, and how that government’s handling of them compares to the U.S. federal government’s response to the railway strike

• Disruptions in the lettuce supply chain that are interfering with (GASP!) the menu at Chick-fil-A

• The current trend of the U.S. manufacturing industry according to the Institute for Supply Management’s November 2022 Report on Business

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Tags: Procurement, Supply Chain

Delivering on the Promise of Procurement with Industry Veteran Len DeCandia
Supply Chain Now
October 31, 2022
Len DeCandia has enjoyed an illustrious career as a supply chain executive and chief procurement officer at some of the world’s largest CPG enterprises, including Johnson & Johnson. So who better to reflect on the changing role of procurement with Scott and Kelly than Len? In this episode, tune in to hear Len share his thoughts on how the role of procurement has evolved, the supreme importance of managing risk, delivering on the promise of ESG, challenges moving forward and more.

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Tags: Procurement, Risk Management, Supply Chain

Managing Pfizer’s Final Mile: Patients, featuring Jim Cafone from Pfizer
Supply Chain Now
August 29, 2022
Over the last two years, supply chain professionals have been thrown into the spotlight like never before. While all of that attention brings opportunity, it is also exhausting – and the challenges seem to be never ending, especially for leaders in the pharmaceutical industry.

Jim Cafone is the Vice President of Pfizer Global Supply Chain. He has responsibility for planning and delivery worldwide, including the company’s sales order management functions. Because Pfizer makes vaccines, solid dose tablets, and gene therapy treatments for rare diseases, they employ a broad range of technology platforms to support the people they think of as their last mile: patients.

In this interview, Jim talks openly about what it was like to manage Pfizer’s supply chain through the COVID-19 pandemic with co-hosts Kelly Barner and Scott Luton:

· How his team put a plan together to roll out the COVID-19 vaccine
· Some of the operational hurdles they faced and how they overcame them
· Examples of ongoing Pfizer innovation and his advice for new graduates entering the field of global supply chain

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Tags: COVID19, Procurement, Supply Chain

The Supply Chain Buzz for August 1st: Dial P for Procurement Edition
Supply Chain Now
August 05, 2022
By now, most supply chain professionals have adjusted to having our profession top the news headlines nearly every day. If only that were the only change taking place… With supply chain performance becoming a higher profile part of national security, it would seem that our work is becoming more intertwined with government policy and politics as well.

The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

This week, Scott Luton, Greg White, and Kelly Barner spent a fast-paced hour covering some of the most compelling news stories of the week:

• The complexities in the oil supply chain that might be making it possible for countries like Russia and Iran to export crude oil in defiance of global sanctions

• The real-world implications of the recently passed $280 Billion CHIPS Act for the U.S> semiconductor industry

• Whether 3D printing has finally gotten to the point where it is a practical solution for meeting parts needs

• Is it time to panic about the availability of Hershey’s product this Halloween???

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Tags: Procurement, Risk Management, Sustainability

The Supply Chain Buzz for June 6th Featuring Mike Griswold with Gartner
Supply Chain Now
June 10, 2022
The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

This week, Kelly Barner Host of Dial P for Procurement, and Greg White welcomed special guest Mike Griswold, Vice President of Research at Gartner. He spoke about the unique characteristics that emerged among this year’s Top 25 and ‘Masters’ Supply Chains.

Mike, Greg, and Kelly talked about:

• The incredibly tough competition among companies aspiring to the Top 25 and why investments in sustainability played an outsized role

• Why clothing retailers are struggling with a mismatch between the inventory they have on hand and the merchandise their customers are clamoring for

• The slow (but dramatic) march forward in Elon Musk’s efforts to take Twitter private

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Tags: Risk Management, Supply Chain, Sustainability

The Supply Chain Buzz for May 9th with Greg White and Kelly Barner
Supply Chain Now
May 13, 2022
The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

With regular host Scott Luton on the road, Kelly Barner, host of Dial P for Procurement, stepped in to kick the week off right with Greg White. After trying to logic their way through the fan appeal of the USFL, they took four top news stories and discussed them individually before looking for connections between them.

In this session, created in collaboration with a live Supply Chain Now audience, Kelly and Greg covered:

- Why the anticipated sudden reopening of the port in Shanghai may be too much of a good thing for other port cities around the world
- How successful Tempur Sealy is likely to be in their quest to diversify sourcing so they can mitigate the risk of future China lockdowns
- Whether working in the metaverse will help Kraft Heinz solve its supply chain problems
- Does our amusement at the Ukrainian “hacktivist” DDoS attack on Russia’s vodka supply chain outweigh the concern about cybersecurity in general?

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Tags: Metaverse, Procurement, Supply Chain

Preparing for the Uyghur Forced Labor Prevention Act and Regulations Featuring Constantine Limberakis with riskmethods
Supply Chain Now
May 12, 2022
Governments and regulators across the globe are stepping up their oversight of corporate operations so they can drive more ethical and environmentally sustainable business practices. Each effort to uncover harmful and unethical business practices – such as environmental degradation, unfair or unsafe working conditions, and modern slavery – increases the challenge for procurement and supply chain professionals increases.

One such example, the Uyghur Forced Labor Prevention Act, takes effect on June 21, 2022. It states that all goods made in Xinjiang, China will be presumed to involve slave labor unless the company can prove otherwise. Like other ESG laws, the Uyghur FLPA will require companies to increase visibility into first-tier suppliers as well as sub-tier suppliers. What do we need to do to prepare for this act and other ESG laws and regulations?

In this livestream-based episode of Dial P for Procurement, Kelly Barner and Scott Luton welcome Constantine Limberakis, Senior Director of Global Product & Solutions Marketing at riskmethods, to discuss:

- Who the Uyghurs are and why they and the autonomous region of Xinjiang are they being singled out for international oversight
- What products and commodities are exported from this region, and how many industries and/or supply chains will be affected by the new law
- The questions that remain open about how this law will be enforced and what the penalties will be for those who do not comply

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Tags: Procurement, Risk Management, Supply Chain

Looking at Risk Up Close, an Interview with Ukrainian Procurement Professional Maryna Trepova
Supply Chain Now
May 03, 2022
The whole world has experienced unprecedented disruption over the last couple of years, but none of it – not the supply shocks, not the port congestion, not the health concerns – comes close to the conditions experienced by the citizens of Ukraine. Some have left the country while family members remain to fight or attempt to carry on. Entrepreneurs find themselves in a precarious position, trying to preserve their businesses against an extraordinary backdrop.

Maryna Trepova is a career procurement professional, the CEO and Founder of IPSM. Earlier this year she left Kyiv with her son to escape the conflict. She is now running her procurement consulting business from Portugal, all the while working to stay in contact with family and friends still in Ukraine.

In this episode of Supply Chain Now, Maryna joins Scott Luton and Kelly Barner to share her perspective on:
• The war in Ukraine, how it has affected her life, family, and work
• How she has learned to build trust with various stakeholder groups and use it as a foundation for creating procurement value
• The importance of having actual relationships with suppliers, not just performance metrics positioned as relationships buy the buy-side organization

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Tags: Procurement, Risk Management, Supply Chain

Boots on the Ground in Shanghai, China feat. Jeffrey Goldstein, President of ONWARD Global
Supply Chain Now
April 14, 2022
The distance between the United States is far, and that statement remains true whether you are describing geography, culture, or business practices. But how much of what we have been led to believe about the country with the world’s second largest economy is true and how much is hype?

We decided to ask someone who is there, making a living bridging the gaps in supply chains and understanding between Chinese companies and their Western customers.

In this week’s Dial P for Procurement interview, Kelly Barner is joined by Jeffrey Goldstein, Founder & President of ONWARD Global. More important than his title though, is his location. Jeffrey has been based in Shanghai, China for the last 12 years. He works with international startups, brands, and retailers, serving as their on-the-ground representation in China, managing their sourcing, manufacturing, and ethical compliance.

In this interview, Kelly asks Jeffrey frank questions about:

How companies have partnered with firms based in China over the last couple of years despite the strict travel restrictions imposed as part of China’s ‘Zero COVID’ policy
Whether commonly held notions of what a ‘business relationship’ means in the West versus China are compatible
Procurement investments in digital transformation – have they improved interactions with Chinese suppliers?
The risks Western companies may be creating for themselves if they push Chinese suppliers too hard on price

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Tags: Procurement, Supply Chain, Sustainability

The Prepared will Prevail: Investing in Collaborative Supply Chain Resilience
Supply Chain Now
December 06, 2021
Supply chain risk management is at the top of every corporate priority list right now. And while businesses have never had a time free from risk, the stakes are so high right now that the issue has become all-consuming. Since it is not an option to wait the risk out, wise organizations are investing in their own resilience and partnering with suppliers to strengthen their options.

Today’s business challenges are creating demand for a “new risk management,” one that turns visibility into actionability and connects enterprise responsibility with individual incentives for improved outcomes that stand the test of time.

In this episode, based on a Dial P for Procurement livestream, riskmethods’ Chief Product Officer & Managing Director of the Americas, Bill DeMartino, and Senior Director of Product & Solutions Marketing, Constantine Limberakis, discuss rebuilding confidence in the face of risk by establishing a single source of truth that people can trust and act upon:

– How companies can bolster the capabilities and confidence of their decision makers in the face of never-ending disruption

– Whether the uncertainty of the supply chain has taught procurement to truly partner with suppliers

– The difference between having visibility into the nth tier of the supply chain and achieving actionable transparency

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Tags: Procurement, Risk Management, Supply Chain

Supplier Diversity Comes to the Forefront: The 2021 State of Supplier Diversity Report w Neeraj Shah
Supply Chain Now
November 01, 2021
Of all the initiatives to grab the headlines over the last two years, none has united the global business community like the call for Diversity, Equity, and Inclusion (DEI). For procurement and supply chain teams, supplier diversity presents an opportunity to make an immediate difference in traditionally underrepresented communities and to ensure that their commitment stands the test of time.

supplier.io recently completed their comprehensive annual study of supplier diversity programs across industries and from newly launched programs to those that have been in place for over a decade. Their 2021 State of Supplier Diversity Report not only captures the passion of the moment, but it also reflects trends dating back to 2017.

One of the most compelling findings of the 2021 report is that the number of new supplier diversity programs has skyrocketed. In fact, there was a 60% increase in representation from programs less than three years old. These new programs bring with them fresh enthusiasm and a previously unseen level of executive support.

In this episode of Dial P for Procurement, Neeraj Shah, CEO of supplier.io, answers live questions about the current state of supplier diversity and what will be needed to drive towards a results-oriented future:

– How companies can turn intent into action in a way that promotes competitive advantages and collaborative partnerships with a diverse array of suppliers.

– Why measurement and reporting are so critical to supplier diversity programs’ ability to deliver results and grow meaningfully year over year

– What the most mature programs are doing to continue expanding their impact, including going global, pushing into tier 2 of the supply chain, and investing in supplier development

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Tags: Diversity and Inclusion, Procurement, Supply Chain

Key Takeaways from the Gartner Supply Chain Symposium/Xpo 2021 - EMEA
Supply Chain Now
October 11, 2021
Mike Griswold is the Vice President of Research at Gartner, specializing in retail with a particular focus on forecasting and replenishment. He is responsible for Gartner’s annual Top 25 Supply Chain ranking and joins Supply Chain Now on a monthly basis to discuss the latest in retail supply chains from an analyst’s perspective. Gartner held the 2021 Supply Chain Symposium/XPO focused on the EMEA region a few weeks ago, and many of the topics affect businesses and supply chains in every part of the globe. All of the macro trends that were discussed have a dual focus – doing well while doing good and making sure that the priorities of the customer (whether B2B or B2C) are understood and embraced by decision-makers. In this episode, Mike shares his key takeaways from the 2021 EMEA Supply Chain Symposium/XPO with co-hosts Scott Luton and Kelly Barner, host of Dial P for Procurement:
Sustainable profit and sustainable profitability
The importance of having a shared purpose
Creating and strengthening value-aligned ecosystems

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Tags: Procurement, Supply Chain, Sustainability

P is Also for Payments and (Credit Card) Processing with Jim Luff and Kris Lance
Supply Chain Now
October 04, 2021
Dial P regulars know that when you ‘dial p’ you get procurement – usually. But sometimes, p is for payments and credit card processing. Keeping in mind that one company’s payments become another company’s cash flow is absolutely critical in today’s hyperconnected supply ecosystems. All procurement professionals need to know how multiple forms of invoicing and payment work – and how they can support all suppliers’ desire to get paid sooner.

In this month’s episode of Dial P for Procurement, Kelly Barner and Scott Luton are joined by Jim Luff, Marketing Manager at Chosen Payments, and Kris Lance, Senior Director at Una. They answered all of our questions about how payment processing works, including credit card payments, chargebacks, and contactless payments.

During a conversation recorded live with the full participation of the Supply Chain Now ‘skybox’ audience, Jim and Kris answer questions such as:

The basics of payment processing in the context of corporate procurement and supply chain.
What happens in practice when a company’s customers take too long to pay them for products and services that have not only already been invoiced, in some cases they have already been delivered
What chargebacks are, how they work, and what enterprise procurement professionals need to know about them

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Tags: Management, Procurement, Supply Chain

Thursday Futures – The Future of Digital Business with Kelly and Kevin, Featuring Joshua Miller with Fund Black Tech
Supply Chain Now
September 30, 2021
Study after study indicates that diversity plays a critical role in improving revenue while making companies more agile and innovative in the face of constant change. And yet the tech industry continues to lag behind when it comes to investing in Black and Brown tech entrepreneurs. So C&I Studios Founder and CEO Joshua Miller set out to answer a simple question: why aren’t we funding Black tech? He sat down with us to discuss the core issues driving his forthcoming documentary, “Fund Black Tech,” and to share his insights from interviewing emerging entrepreneurs, venture capitalists and execs around the world. Learn more about C&I Studios, the documentary film making process, how companies can move beyond lip service when it comes to diversity – and much more.

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Tags: Diversity and Inclusion, Procurement, Supply Chain

Delivering an Experience that Builds Strong Relationships
Supply Chain Now
August 30, 2021
Everyone wants their customers to have a good experience but being able to live up to that standard consistently and at scale is not easy. Ideally, someone will take responsibility for creating positive experiences no matter the exact requirements. In this Dial P for Procurement livestream, Kelly Barner and Scott Luton are joined by Crystal Villareal, Member Services Manager at Una, and Philip Ideson, Founder and Managing Director at Art of Procurement.

In addition to hearing directly from Crystal and Phil, we also got solid advice from the best experience managers in the business: our canine colleagues. We got professional advice from Louie, Una’s VP of Snuggles, Rosalie, AOP’s Director of Canine Experience, Jasper, AOP’s SVP of Barkalytics, and Ruby and Dexter, “The Muscle” at Supply Chain Now.

During a conversation recorded as a livestream with the Supply Chain Now audience, Crystal and Phil shared their best practices for:

How to convert your vision for customer experiences into a set of tasks and priorities that guide your daily work
How to build on individual positive experiences over time, gradually nurturing them into a bigger relationship
Spotting the signs that you have successfully forged a value-oriented relationship with a customer or community member

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Tags: Customer Experience, Procurement, Supply Chain

Move Faster, Save More, and Look Better Doing It! With Anthony Clervi and Kris Lance from Una
Supply Chain Now
July 30, 2021
“In bank accounts and relationships, you make deposits and withdrawals. When you have to deliver a tough message, you’re essentially making a withdrawal. Hopefully you’ve made enough deposits – by earning trust and through your performance – to cover that withdrawal. That is the goal.”
– Anthony Clervi, Principal at Una

“If you get a rebuttal, stay curious – don’t shut it down. Understand why there is pushback. Staying curious enough to understand the impact to others is going to go a really, really long way.”
– Kris Lance, Senior Director at Una

With more spend and suppliers to manage than ever, many procurement teams are re-evaluating the category expertise they maintain in house and which buying decisions are managed by procurement v. being turned over to the business. In this conversation, Anthony Clervi and Kris Lance from Una, a Group Purchasing Organization, bring their sales and marketing experience along with a perspective refined through years of entrepreneurship to tackle this challenge and others.

Among their best advice is how to overcome objections – something procurement’s colleagues in sales do all the time. While procurement often hears a “no” and considers a conversation over, Kris suggests looking at that as the start of the discussion and taking it as an opportunity to learn as much as possible. Doing so may even win over procurement’s toughest critics and turn that no into a maybe or a yes.

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Tags: Procurement, Sales, Supply Chain

Where Supply Chain, Logistics, and the Fine Art World Collide
Supply Chain Now
July 20, 2021
Everyone is so busy pushing the envelope on #supplychain speed and efficiency that it may go unnoticed when well-meaning innovations are used for questionable or nefarious purposes.



Case in point: global art markets. Some works of art are so valuable that they are thought of as investments rather than cultural treasures. This has led to the desire to obscure information about private trades, questions about forgeries, and even debates about the true definition of ‘art.’ Join Kelly Barner, Scott Luton, and Gugulethu Hughes as they consider where supply chain, #logistics, and the fine art world collide in this new Supply Chain Now episode.

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Tags: Procurement, Supply Chain

The North Face Dilemma – What is your supply chain made of?
Supply Chain Now
June 30, 2021
Truth is often stranger than fiction. Sometimes a true story comes along that is not only strange, it is also instructional – if we give it the opportunity.

Case in point: the friction between North Face and the oil and gas industry, who – much to North Face’s chagrin – provide the substances and materials that make up a significant portion of the products they sell. In this episode of Supply Chain Now, Scott Luton and Kelly Barner take on this true story and do their best to provide fair representation of all perspectives.

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Tags: Procurement, Public Relations, Supply Chain

Dial P for Procurement: The Intersection of International Culture and Talent in Procurement
Supply Chain Now
June 18, 2021
“You’re more likely to get a better outcome if you learn and understand the ways that different cultures communicate and how they interact with each other – including the values that drive the culture.”
– Jacinta Taliauli, Senior Procurement Advisor at Ministry for Pacific Peoples

“I love procurement people because they control the cash.”
– Kim Winter, Founder & CEO, Logistics Executive Group



Although industries and supply chains are increasingly global, the cultural norms that prevail in each region vary. As we begin to work within those regions, it often becomes apparent that there are cultural differences at the country and even city or regional level. Each person has to be aware of their own cultural background as well as how those tendences align with the people they work with.

Jacinta Taliauli is a Senior Procurement Advisor at the Ministry for Pacific Peoples. Her parents moved from Tonga, a small island nation in the Pacific Ocean with a population of around 100,000 people, to New Zealand before she was born. Although they moved so she they could raise her in a country with more opportunities, they still raised her in “the Tongan way,” a set of cultural values that combine flawless politeness, deference to authority, and a commitment to hard work.

In this episode of Dial P for Procurement, Jacinta tells special guest Kim Winter and co-hosts Kelly Barner and Scott Luton about:
• The importance of culture, understanding what we share and the nuances of difference between and within each geographical region
• How public procurement differs from private sector or commercial procurement
• Ways to attract talented young professionals to the field of procurement, and the benefits to be realized by having a culturally diverse workforce

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Tags: Diversity and Inclusion, Procurement, Supply Chain

Collaborating with Suppliers Through Challenging Times
Supply Chain Now
June 15, 2021
Collaborating with suppliers isn’t easy. There are plenty of opportunities to work together, whether procurement is helping suppliers or vice versa.

Join us for the Dial P for Procurement Livestream Tuesday, 6/15 at 12 noon ET.

Hosts Kelly Barner & Scott Luton welcome Lori B. Chennault with Georgia-Pacific LLC and Jeanette Nyden with J.Nyden & Co. Inc.

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Tags: Business Continuity, Procurement, Supply Chain

Approaching Procurement with a Growth Mindset - A Dial P for Procurement Interview
Supply Chain Now
May 24, 2021
There are many paths people follow to start a career in procurement, but not a single one of them is a straight line. Although this can present challenges from a skills consistency perspective, more often than not, it actually serves to expand what procurement is capable of by ensuring that the team has a broad range of perspectives and experiences.

Over the last decade or so, procurement has ceased to be the place that people are sent so that they can’t do too much damage to the company. Procurement leaders are actively recruiting the best and brightest people from other functions and roles to join their ranks. Sam Achampong, the Regional Head and General Manager of the MENA Region for CIPS, is a perfect example. After playing a project management role in a cross-functional personnel rationalization effort, he was invited to join procurement. He accepted, and the rest is history.

In this episode of Dial P for Procurement, Sam tells special guest Kim Winter and co-hosts Kelly Barner and Scott Luton:
- Why he found Dubai to be uniquely refreshing when he first arrived there, and how he tries to apply that same perspective to procurement
- The valuable position and influence that come with being an official ‘Chartered institute’ and the additional expectations it creates, especially in a region with so many participating countries
- Why it is absolutely critical for procurement to be aligned with the overall business strategy and the various types of value that allows them to create for the organization

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Tags: Leadership, Procurement, Supply Chain

Telling a Human Story About Digital Procurement Transformation
Supply Chain Now
May 19, 2021
When we talk about digital transformation, we are usually focused on the digital component. And why not? The most recent advances in technology are powerful and exciting. But we often overlook the human element in transformation. In this episode of Dial P for Procurement, we are going to focus on the human ability to change, how to build human resilience, and the role of leadership in today's uncharted waters. Joins hosts Kelly Barner and Scott Luton as they welcome guests Marcell Vollmer with the Boston Consulting Group and Jacob Gorm Larsen with the Maersk Group to the livestream on 5/18 at 12 noon ET.

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Tags: Digital Transformation, Procurement, Supply Chain

9 Webinars
Supply Chain 2025: Outlook and Trends
ISM Rochester
January 14, 2025
In this episode, Kelly Barner, Head of Content and Operations, Art of Procurement will be discussing "Supply Chain 2025: Outlook and Trends".

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Tags: Procurement, Risk Management, Supply Chain

LinkedIn LIVE Audio Event: Understanding the Why of #SupplierDiversity
YouTube
January 28, 2022
In this #SupplierDiversityDiscussions LinkedIn LIVE Audio Event, we'll come together to discuss the results of this week's poll - all focused on better understanding the 'Why' of supplier diversity. Featuring Philip Ideson, Helen Mackenzie, and Canda Rozier. Recorded LIVE on January 28, 2022.

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Tags: Supply Chain, Procurement, Leadership

Sourcing in 2022: Juggling Disruptions, Sustainability & Modernization
Keelvar
January 06, 2022
Procurement executives should take notice: A recent survey of sourcing professionals presents some hot topics for contemplation as we move into 2022. We’ll share data from sourcing experts on their top challenges, future plans, technology usage, and greatest worries. This panel discussion will react to key reveals from the recent Keelvar survey and put the data in context with real-world experiences.

Topics covered during this 45-minute presentation and roundtable:
• What are the top challenges keeping sourcing experts “up at night”? (Spoiler alert: disruptions rank high)
• What resourcing pressures do teams feel?
• Where are we with sustainability in the sourcing function?
• What’s the state and opportunity for e-sourcing technology adoption?
• What are key predictions for sourcing in 2022?

All attendees will receive a copy of the accompanying Voices of Sourcing ebook detailing the survey findings.

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Tags: Sustainability, Procurement, Leadership

Introducing Dial P for Procurement
Supply Chain Now
January 19, 2021
Scott W. Luton and Kelly Barner host the “Dial P for Procurement” livestream series at 12pm ET on every 3rd Tuesday of the month in 2021. Scott, Kelly & featured guests will discuss procurement leadership best practices & some of the biggest issues facing procurement practitioners across the world of global supply chain. The series is jointly presented by Buyers Meeting Point & Supply Chain Now. Today’s episode features Anna McGovern, Chief Supply Chain Officer for Food Bank for New York City and Kathy Fulton, Executive Director for American Logistics Aid Network.

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Tags: Business Continuity, Procurement, Supply Chain

Cost Containment - Even More Important in a Post Covid World
Twitter
October 23, 2020
Join us on November 5th as Kelly Barner & Rod Sherkin speak on Cost Containment - Even More Important in a Post Covid World! Such an important topic

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Tags: Supply Chain, Procurement, COVID19

Post COVID-19 Supply Chains: What is Needed to Adapt
Supply Chain Now
August 21, 2020
After COVID-19, most companies will be cash poor, margin hungry, and riveted on boosting supply chain resilience.

They say, “forewarned is forearmed,” but what specific actions should we take? Join Rod Sherkin, President of ProPurchaser, and Kelly Barner, Owner of Buyers Meeting Point, as they team up to share their insights on the challenges our profession will face and the solutions we can implement to thrive in a post COVID-19 world.

Kelly kicks off this discussion by explaining how some of today’s “best practices” may no longer be best, e.g.: building just-in-time supply chains, supplier rationalization, and pursuing low prices.

Rod continues the presentation with practical advice to prepare you for what's coming - how to keep the focus on cost containment while building resilience into your supply chain.

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Tags: Supply Chain, Procurement, COVID19

2020 CIPS/HAYS North America Procurement Salary Guide and Insights Webinar
CIPS/Hays
August 04, 2020
The CIPS/Hays Procurement Salary Guide and Insights 2020 is currently available for North America. On July 8, 2020 we will be hosting a live webinar providing an in depth understanding of the North America survey findings, including skills in demand for the future.

This years' report provides a fascinating insight into the challenging social, political and economic environment in which organizations are operating in; combined with the digital revolution resulting in the increasingly complex demands being placed on procurement and supply chain management. As a result, business leaders are turning to procurement for solutions to reduce risk and find new opportunities. It has never been more important to have fully qualified professionals in the team with the right skills to deliver.

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Tags: Supply Chain, Procurement, Management

The Road to a Successful Compliance Technology Purchase
MyComplianceOffice
July 16, 2020
Purchasing software or choosing a vendor can be a multi-faceted effort. Firms are expected to maximise profits and reduce costs and the fast-paced regulatory environment is preventing them from achieving this.

Consequently, the role of Compliance and Procurement within financial services is set to be more tactical than ever as organizations look to gain value through their choice of compliance technology.

Firms are facing higher levels of regulatory scrutiny and are counting on vendors to help them mitigate risks. At large firms, procurement teams are an essential player in helping to manage risk factors and ensure support to the compliance team when choosing a compliance solution.

In this webinar, Kelly Barner, Owner and Managing Director of Buyers Meeting Point looks at what compliance officers need to know about working with procurement when implementing new software and the importance of each player in the buying cycle.

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Tags: Management, Procurement, Risk Management

Procurement and supply chain: Today's most crucial coalition
Fairmarkit
April 30, 2020
The interconnectedness between supply chain and procurement is critical, especially during these unprecedented times. Listen to procurement experts, Jill Robbins Senior Director, Global Indirect Procurement at Elanco, Kelly Barner, Owner & Managing Director at Buyers Meeting Point, and Erin McFarlane, Head of Strategy at Fairmarkit, as they discuss how to creatively work with suppliers to bring innovation across your supply chain.

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Tags: Procurement, Risk Management, Supply Chain

11 Webinars
Recommended Procurement Webinars Nov 9-13: Valuable Supplier Relationships, Seismic Change, S2P Digital Transformation
Buyers Meeting Point
November 09, 2020
The shift from COVID response to recovery is clear to me in the events recommended below as well as the other events I’ve just added to the events calendar. Here’s an example, rather than supply chain disruption, companies seem to be focused on cash flow. It doesn’t mean that things are getting any easier, just changing to a more structural focus.

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Tags: Digital Transformation, Management, COVID19

Recommended Procurement Webinars Nov 2-6: Mid-market Digital Transformation, Industries in 2021, and Supply
Buyers Meeting Point
November 02, 2020
If you are planning your procurement webinar schedule beyond this week, I recommend checking out Procurious Big Ideas 2020 on November 18th. The pandemic has ‘leveled the playing field’ in a manner of speaking, turning all participants into digital delegates this year. I’ve provided some insight for the event, which also features #1 New York Times Selling Author Dr. Jonnie Penn ("What Do You Want To Do Before You Die?") and Nik Gowing, Co-author of “Thinking the Unthinkable.”

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Tags: Digital Transformation, Supply Chain, Procurement

Recommended Procurement Webinars Oct 19-23: Third Party Risk, Lasting Supplier Diversity, Resilience v. Immunity
Buyers Meeting Point
October 19, 2020
This is the time of year when it becomes all too easy to count down the days and weeks left on the calendar. By my count, we have about 8 solid weeks remaining – when you allow for Thanksgiving and the natural phase out towards Christmas. 8 weeks… that’s either good news or bad news depending on your perspective.

If you are planning your procurement webinar schedule beyond this week, I recommend “Digitally-enabled people for insight, resilience, and innovation” from Tradeshift and Spendency on November 10th.

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Tags: Procurement, Risk Management

Recommended Webinars September 14-18: Post-Crisis Procurement, Customer-Driven Digitalization, Food Supply
Buyers Meeting Point
September 14, 2020
I’m continuing to add new events to the calendar, both webinars and virtual conferences. While a virtual conference might not typically be your ‘thing,’ keep in mind that most of them are free to attend – meaning that 2020 is actually presenting us with opportunities to ‘attend’ events and hear from speakers that we wouldn’t have access to in a ‘normal’ year!

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Tags: Digital Transformation, Supply Chain

Recommended Webinars September 7-11: AI for Contract Analytics and Chasing Tail Spend
Buyers Meeting Point
September 07, 2020
Now that it is September, the fall conference season is upon us. Even though few will have the opportunity to gather in person, we can still make the most of these virtual chances to connect and learn. There are two upcoming virtual conferences I want to call particular attention to:

Mastermind LIVE: Art of Procurement’s Digital Procurement Event with a Difference
NESCON: The New England Supply Chain Conference & Exhibition
If you are planning your webinar schedule beyond this week, I recommend “International trade and compliance – what’s new in 2020?” From basware and EBG Network on September 16th at 2pm ET.

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Tags: Emerging Technology, Supply Chain, Procurement

Recommended Procurement Webinars June 15-19: Best Practices for Uncertain Times, Increased Resilience, Flattening the Cost Curve
Buyers Meeting Point
June 15, 2020
Another week, another 10 events added to the calendar – all of which are taking place between now and the first week of July. There are 8 webinars this week and 11 next, and several events already listed for the week of July 4th. That may indicate that the pause in business that typically surrounds the July 4th holiday in the U.S. will be shorter than in more typical years.

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Tags: Procurement

Recommended Webinars June 8-12: Outlook 2000, Resilient Companies, and Aligned Procurement
Buyers Meeting Point
June 08, 2020
Last Tuesday I announced that Buyers Meeting Point has acquired MyPurchasingCenter, a website and online community much like BMP. This step increases our reach, audience, and – most importantly – our content base. Some of the best known writers in procurement and supply chain were authors for MPC, including Jon Hansen, Bill Michels, Dr. Tom DePaoli, Rich Weissman, and Elaine Porteous. Look for more on that front starting this week!

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Tags: Supply Chain, Procurement

Recommended Webinars June 1-5: Managing Supplier Risk and Embracing Automation
Buyers Meeting Point
June 01, 2020
As we turn the corner into June, the pace of even virtual events has slowed back to what I would expect to see in the summer months of a ‘normal’ year, which this decidedly is not. One sign of light at the end of the tunnel is this: I added a live event (yes, live – in person and with people in attendance) for November of 2020. Time will tell if that is going to hold and what it will look like, but it feels like a glimmer of hope all the same.

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Tags: Supply Chain, Procurement, RPA

Recommended Webinars May 25-29: Collaborate to Win, Manufacturing Resilience, and Virtual Procurement
Buyers Meeting Point
May 24, 2020
If you are outside of the U.S., just a quick reminder that Monday is Memorial Day, a Federal holiday and the unofficial start to summer. Most people are still marking the day in some fashion, but I suspect that very few will be taking to the roads, so the week should be relatively business-as-usual starting on Tuesday.

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Tags: Innovation, Supply Chain, Procurement

Recommended Procurement Webinars May 18-22: Risk, Resiliency, and Agility
Buyers Meeting Point
May 18, 2020
Holy webinars Batman! I added 14 new virtual events to the calendar last week. Clearly companies are embracing this method of reaching their desired audience (in the absence of an alternative). I just hope they aren’t all sad COVID-19 fallout events. If anyone hears about a webinar focused on how the ‘murder hornets’ are expected to affect the supply chain, please let me know?

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Tags: Procurement, Agile, Risk Management

Recommended Procurement Webinars April 27-May 1: A Crucial Coalition, Unlocking Strategic Value, CPO Rising 2020
Buyers Meeting Point
April 27, 2020
In addition to the events listed below, we also get one other fantastic gift this week – we FINALLY get to turn the calendar from April to May. I can’t think that I’m the only person that is past ready to bid farewell to April 2020 forever.

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Tags: Procurement

3 Whitepapers
Category Management: Overcoming Barriers to Sources of Value and Innovation in Your Supply Base
Buyers Meeting Point
December 01, 2020
Category management is one of the many processes – like spend analysis, supplier performance management, and strategic sourcing – that form the center of procurement’s domain.

One thing that all of these processes have in common is a reliance on technology for consistency, scalability, and success. What is not the same, however, is the precise connection between the process and supporting technology. Process-driven practices like spend analysis and strategic sourcing have an almost 1:1 relationship with technology, while the exact role that technology plays in executing a category management program is not as clear.

I recently authored a whitepaper in cooperation with the JAGGAER team, titled Category Management: Overcoming Barriers to Sources of Value and Innovation in Your Supply Base. In this paper, we make the argument that category management is often both misunderstood and under automated. While these obstacles have led to a great deal of frustration, and even an inability of category management to gain traction and deliver ROI in some organizations, technology can play a key role in increasing adherence to the key principles of category management and generating tangible results.

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Tags: Digital Transformation, Procurement, Supply Chain

The Procurement AI Gameplan Workbook
Art of Procurement
March 11, 2019
There are an increasing number of examples of how AI and machine learning add value in procurement. They include spend classification, capturing supplier information from public sources, and parsing the key terms from lengthy, complex contract documents. Automation can be implemented as a pilot project or an enterprise-wide effort, and it can improve legacy processes as well as parts of the business that have been deliberately re-worked to leverage the unique advantages of AI.

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Tags: AI, Digital Transformation, Procurement

Boosting Supplier Performance with 360° Information
SynreTrade
July 16, 2018
What a company wants from each supplier varies widely by industry and spend category, with one exception: transparency. Procurement (and the internal stakeholders they support) are always on the lookout for opportunities to increase supply chain visibility.

In this paper we will consider the impact that building an actionable 360° picture of supplier performance has on the long term success of third party relationships by combining:
- Supplier onboarding
- Profile enrichment
- Performance scorecarding

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Tags: Big Data, Digital Transformation, Procurement

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Radar

5 Predictions
2025 Predictions for Supply Chain

Date : October 25, 2024

In 2025, supply chain professionals will embrace the fact that they cannot expect to do their jobs without interference from geopolitics. Trade policy, international regulations, and moving goods to, from, and through active war zones will all have to be considered as part of strategy development as well as cost and risk calculations. Leaders will need to add to the breadth and depth of their knowledge base while developing nerves of steel in order to succeed. Supply chain has never been a field for those preferring safety, but it is about to reach a new level of corporate adventure and intrigue.

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2024 Predictions for Supply Chain

Date : October 25, 2023

2024 is the year that supply chain professionals will find a language that they are comfortable using to manage the most sensitive issues companies face. Human rights, diversity, environmental impact, and global politics, are challenging, but all of them intersect with most supply chains. Rather than shying away from these topics (and the operational issues that accompany them), supply chain professionals will settle into a set of specific terms and expressions that allow them to address these thorny issues without sounding polarizing or unprofessional.

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2022 Predictions for Supply Chain

Date : October 18, 2021

I predict that companies – and maybe even consumers – will finally differentiate between problems WITH the supply chain and problems IN the supply chain. Is a challenge happening because of a tier 3, tier 4, or tier X supplier’s performance or is a disruption being caused by an inability to move products and materials from point A to point B? If we can’t be precise in our discussions about the supply chain, how can we hope to be strategic about increasing its resilience?

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Procurement Prediction 2021

Date : September 29, 2020

I predict that in 2021, the two 'hemispheres' of procurement - cost savings and value creation - will finally coexist in harmony. Rather than being the result of procurement's internal elevation or expansion, it will be as a result of the extreme pressure being put on companies to remain profitable while staying competitive in the shadow of the pandemic. Procurement is entering into this time of pressure as carbon, and will emerge as diamonds.

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2020 Predictions for Digital Transformation

Date : September 25, 2020

The phrase “digital transformation” will be replaced by multiple, more specific initiatives as the failure to deliver concrete results eats away at corporate interest and willingness to invest.

Rationale: The promise of digital transformation has been accepted without proper scrutiny. This has made it difficult to set objectives and measure ROI. Rather than being everything to everyone, digital transformation now means nothing at all.

Action: Executives in the middle of a transformational effort should focus on specifics: what technology, what results, what timeline? Companies just starting a digital journey should learn from others and demand clarity and specificity before moving forward.

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Blog

5 Article/Blogs
Dial P for Procurement Features Leaders from the Humanitarian Supply Chain
Thinkers360
January 27, 2021
“…a donkey with a stick behind him and a carrot in front always goes forwards and not backwards.” - Tony Wendice, Dial M for Murder (Alfred Hitchcock) Procurement, supply chain, and mystery may not be the most natural combination, but they come together seamlessly in my new Supply Chain Now livestream: Dial P for Procurement. Broadcast on LinkedIn, Twitter, Twitch and more on the third Tuesday of each month, Dial P brings together a constantly changing cast of procurement executives, providers, and thought leaders. We’ll use the time to investigate the nuanced – and constantly evolving – boundary of the procurement/supply chain divide. In the first episode, broadcast on January 19th, Scott Luton and I welcomed Anna McGovern, Chief Supply Chain Officer at the Food Bank for New York City, and Kathy Fulton, Executive Director of the American Logistics Aid Network. I’ll admit that I wasn’t sure how to approach these amazing ladies, both of whom are putting their professional skills to use for the betterment of others. They provided me and the audience with a welcome education on nonprofit supply chain management – a discipline that has an awful lot in common with corporate procurement and supply chain. For instance: Your customer is what matters most Most corporate procurement teams are pretty separated from their company’s consumers and target market. For that reason, we often refer to internal stakeholders as customers, a practice that has incentivized better technology, less friction in the buying process, and improved soft skills. What it hasn’t done is keep procurement’s focus in alignment with what the company as a whole is working to achieve. For that, we really need to keep our eye on the ball, focusing on enterprise-wide branding and market share initiatives and contributing to them in any way possible. Anna pointed out that if her team falls short, someone goes to bed without dinner: a humbling and inspiring reminder of how and why the customer must remain king. Slow is smooth and smooth is fast Since Kathy is almost entirely focused on responding to crises and disruptions, she has learned to remain calm in the midst of chaos. She advocates an important practice that all of us can learn from: slowing down to focus on building trusted relationships and partnerships long before they are needed. Then, when you need to call in a favor or ask a partner to step above the usual expectations, you know they will be ready and willing. Of course, that doesn’t mean that there aren’t tough conversations in those relationships. As long as there are common or aligned interests, everyone can keep pulling in the right direction. If you have to do it, do it with heart One of the most memorable moments in the livestream was when we were talking about what drives people to dedicate themselves to nonprofit organizations. Anna and Kathy agreed that commitment to a cause is one of the most motivating factors they have seen. Working with both passion and purpose can make even the most difficult work light. Before 2020, I might have felt obliged to point out that, being more familiar with corporate procurement and supply chain, I couldn’t possibly understand. Now that we’ve weathered almost a year of pandemic fallout, I’ve had the opportunity to see all kinds of procurement professionals step up and do amazing things: selfless dedication that we can all be proud of. The on-demand video of January’s Dial P for Procurement can be seen here, and the audio is also available as a podcast here. Mark your calendar for 12n ET on February 16th as we once again go live with Dial P.

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Tags: Sustainability, Supply Chain, Procurement

Dear Procurement… I need to make a profit!
Thinkers360
July 23, 2020
I often receive questions about procurement from all directions and perspectives. I recently received one from an entrepreneur that I thought everyone might benefit from reading my answer to. The question related to the onerous requirements and processes that procurement teams put up which are expensive, time-consuming, and often push for early pay discounts regardless of the size of the vendor or the size or duration of the contract. In this case, procurement was hindering business between the parties, rather than facilitating it, and the entrepreneur was questioning whether to walk away. If you’re a small business owner, you’re certainly not alone in being fed up with “us” – meaning corporate procurement. That seems like a funny thing to say these days, as I’m not really in procurement anymore. I am on the small vendor side and I completely sympathize with your procurement overhead struggles. That said, I think I can connect the two sides of my experience – being in corporate procurement and running my own B2B business – to provide some actionable advice that you and others may be able to use to protect your bottom line while aggressively growing the top line. 1. When a customer’s processes or requirements drive up your costs, you have to increase your prices to cover them. Whenever possible, make sure they know what they are doing to make themselves expensive to serve. If they have a procurement team with any sense at all, that will raise red flags all over the place. If they don’t care, don’t walk away - RUN! 2. Only raise prices on the companies that drive up your costs; don’t try to distribute the increased overhead across clients or packages. That indirectly forces easy to serve companies to ‘subsidize’ the difficult ones and punishes the wrong companies for the wrong reasons. 3. Take the proposed length of the agreement into consideration, especially if you suspect the customer will be high maintenance. The harder they push for things like early pay discounts, etc., the longer you should push the agreement. It should make sense to them that if you are going to take on risk for them, you need some certainty (and liquidity!) to protect yourself in return. 4. Don’t agree to ‘volume discounts’ if they aren’t associated with efficiencies on your part. People often ask me, “How much will you lower your prices if I promise to hire you to do more writing for me?” I tell them that more work is just more work. It isn’t like building components where I realize an economy of scale by doing more writing. If the time/cost savings aren’t there, you can’t be expected to pass them along. 5. BUT… Be prepared to tell people how they can make themselves less expensive to serve. I have a whole list of ways I can save myself time, therefore lowering my customers’ costs. Sometimes that means the customer point of contact takes on a bit more work, but if it saves me time and lowers my costs, then they get lower prices. I have also ‘fired’ a few clients over the years, either because I couldn’t make any money serving them or because they were horrible and disrespectful to deal with. Small business owners have to protect our bottom line, and if that means losing a client, so be it. There is no reason to have a client that you lose money to service. On the flip side, if you find a good client, do anything you can (within reason) to keep them – and keep them happy! If your relationship works because of your point of contact rather than the company, protect yourself via a statement of work and offer up additional help or insight ‘under the table.’ That way, if they leave the company, you aren’t stuck finishing a ‘friends and family’ deal with someone you don’t like, and the point of contact may even bring you in to their new company. Good procurement teams want their suppliers to make money. Not too much money, but enough to make a profit, take care of their team, and reinvest for the future. If you’re feeling heartache before the contract is signed, there is no reason to think things will improve after the ink is dry. Good luck!

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Tags: Startups, Procurement, Legal and IP

Procurement Must Manage Spend, Not “Spends”
Thinkers360
September 07, 2019
For procurement organizations that are driven by a clear cost efficiency mandate, spend is spend. No spend should be considered ‘other’, ‘different’, or ‘theirs’, whether the issue is oversight, technology, or value. At the same time, procurement’s strategies and management approaches have to reflect the overall direction and priorities of the enterprise. Declaring that ‘spend is spend’ doesn’t mean that we should treat it all the same. Procurement must work to unite all spend, regardless of how and where it has been addressed in the past. We must also use the full potential of our technology, using it to consolidate and analyze spend rather than just showing us where the cracks are and hoping we make the right choice in response to that information. Our technology platforms have no need for fragmentation, even in the face of so much data. They are designed to manage and analyze huge pools of spend and large numbers of transactions in a fraction of a second. Much of the fragmentation we’ve dealt with to date has been put in place by procurement (sometimes through technology) because we were more comfortable dealing with one cut or slice at a time. As a result, we sometimes made progress in confined areas of the business at the cost of larger, more impactful opportunities. Rather than relying upon technology to show us where fragmentation exists (such as in tail spend), and then ‘fixing’ one fragment at a time, we must look to technology as the solution to fragmentation itself. If we can use technology to consolidate and contextualize all of our data together rather than artificially segmenting it for own comfort, we can power intelligent decisions in real time, seizing greater opportunities and avoiding previously unforeseeable risks. Enterprise-level spend management is a big task; there is so much data created as a result of so many types of business activity. Companies gather data from sales and production, facilities and finance, customers and suppliers. Add to that the information footprint from social media, text messages and audio/video content, and the scale of what’s available quickly becomes more blinding than illuminating. Click here for information on how this strategy applies to different categories of spend: Procurement must manage spend, not spends

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Tags: Supply Chain, Procurement, Management

ATMs Provide a Cautionary Counterweight to Digital Transformation Optimism
Thinkers360
April 27, 2019
In the March/April Harvard Business Review there is a fantastic article on Operational Transparency by Ryan W. Buell. His research shows that when customers don’t have a clear understanding of the effort and expertise required to complete a task, they assign less value to it and customer satisfaction suffers. Buell illustrates his point with the adoption of ATMs. When first introduced in the late 1960s, ATMs were successful beyond banks’ wildest expectations. Customers loved the 24/7 access to funds and banks loved the decrease in staffing costs. But the news wasn’t all good. As Buell writes: “When customers use ATMs more and tellers less, their overall level of satisfaction with their bank goes down. It turns out that when consumers can’t see the work that’s being done to serve them, their perception is that less effort went into delivering the service, so they don’t appreciate or value it as much.” I believe this offers a critical consideration for procurement organizations pushing full steam ahead with digital transformation. Transformation almost always implies automation, with overall accuracy and improved buyer empowerment being the goals. But perceptions can be hard to control, regardless of the intent. Buell’s research serves as a counterweight to digital optimism, and reminds us that as automation lifts the weight of any given effort, we have to ensure the user understanding required to ensure the same level of value assignment and satisfaction. So how will procurement ensure that our value assignment (something that we might already say is in question) survives digital transformation? Option #1: Increase visibility and understanding through face to face effort and proactive involvement in stakeholder projects. Like the tellers that remain in banks, procurement has the opportunity to engage on a strategic basis to address complex needs and high risk supply chains. Option #2: Emphasize the collection, validation and COMMUNICATION of performance metrics. If procurement is able to increase measured performance, then we can show value. The catch is that if colleagues don’t trust the numbers, or even worse, don’t know about the metrics, they won’t do us any good. Digital transformation presents a huge opportunity for procurement to increase value, efficiency and performance, but we must be aware of perceived value loss. Any transformation planning effort must address this risk and outline steps to mitigate it.

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Tags: Customer Experience, Digital Transformation, Procurement

To Maximize Employee Engagement, We Must First Define It
Thinkers360
March 25, 2019
In the March 23rd Wall Street Journal, Sam Walker had a fascinating piece about the connections between effective middle managers and the performance of the company as a whole: “One Fix for All That’s Wrong: Better Managers”. Walker cites Gallup research which found that good middle-level managers account for 70% of the difference between high and low productivity companies. “In other words,” Walker writes, “if it’s a superior team you’re after, hiring the right manager is 70% of the battle.” One reason for this difference is what Gallup defines as ‘employee engagement’, or how employees feel about their jobs and the work they do. Engagement is characterized as an emotional measure rather than as a set of actions. It has to do with fulfillment, and a sense that the company values each person and what they are capable of. While many companies track audience/customer/prospect engagement as measured by clicks, views, reads, listens, downloads, likes, shares, etc., Gallup takes a much softer point of view – but it may be far more meaningful. Engagement isn’t an action at all. It is a feeling. If there is one thing we know about social media, it is that what people do often has very little to do with how the content makes them feel. Too often they haven’t even read it. Anyone driven by metrics can easily fall into the trap of prioritizing activities that can be measured, whether they have any meaning or not. If Gallup’s study is right, and employees engage in response to (a.) good middle managers and (b.) corporate investment in professional development, then procurement organizations have a lot of ground to make up. We have to invest in our teams and feelings of satisfaction. This will require real leadership. If we don’t care about our work, we can’t generate good results. People are a competitive differentiator. When we view engagement as an intangible upside that companies desperately need to create customer and shareholder value, we have to position it as equally important to procurement as savings.

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Tags: Management, Procurement, Supply Chain

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Kelly Barner is an experienced procurement practitioner, consultant and thought leader, and she creates content with the authenticity and authority required to appeal to procurement executives and decision makers. Content deliverable types include articles, blog posts, whitepapers, case studies, ebooks, website copy and more. The topic of each deliverable will be determined in cooperation with your team and will take your marketing objectives into consideration while remaining non-promotional.

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