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Dr. Anika Sharma, PhD.

Head of Advisor Relations, Americas; General Manager and Global Client Partner, Luxury, Retail, and Consumer Goods at LTIMindtree

New York, United States

Dr. Anika Sharma is the Head of Advisor Relations at LTIMindtree. In my role as Head of Advisor Relations, I lead and shape how we engage with top global sourcing advisors and analysts. What began as a role focused on relationship-building has evolved into a critical strategic growth engine. leading a team of high-impact achievers, I strive to drive influence at the intersection of market insight, enterprise ambition, and discernible advisor trust.

Every day, I work alongside business heads and industry leaders to identify, shape, and unlock large and mega deal opportunities. I take great pride in opening new doors, creating visibility in high-stakes pursuits, while elevating LTIMindtree’s position as a preferred partner in multi-year, large-scale, transformational programs. We are thinking bigger, moving faster, and delivering impact, measurable, in both, pipeline and perception.

In my previous role as a client partner and portfolio leader with P&L responsibility, I ensured that my CPG and Retail clients, including the world's largest beauty company in the world, are future-ready, empowered with digital, analytics, data and tech. So whether it is L'Oreal, Marmot, Lancome, Valentino, Prada, Calvin Klein, Tommy Hilfiger, Yankee Candle, or YSL it is my job to lead them to the future faster with a data-fueled, human-design mindset.

Today's retail & cpg power brands are looking to effortlessly reimagine growth, and endlessly re-engineer themselves to capitalize on it. As of 2023, four out of five CEOs are increasing digital technology investments to counter current economic pressures, including inflation, scarce talent and supply constraints. As emerging technologies and consumer demands create ripples in the supply chain, one thing is clear - brands need to know their consumers intimately.

Connecting SAP, Salesforce, Azure, AWS and GCP amongst other technologies, I am tasked to deliver true customer intimacy across the entire customer journey. True consumer intimacy means delivering on your brand promise in the methods, channels, and timeliness that the individual consumer desires - from subscriptions and same day delivery to anticipating latent needs and events. A channel-agnostic era that covers phygital and is analytics-informed: Online, mobile, in-store, curbside, marketplace, kiosk, the employee, and social commerce. Getting you to the future faster, that is my and our promise at LTIMindtree. Now, how can I help you?

About Anika: A digital thought leader and a professor at New York University’s Stern School of Business, Anika consistently ranks as one of the top digital global leaders to follow in 2020, 2021 and 2022. She is also recognized #top25 Global Digital Thought Leaders and Influencers.

When she is not leading clients into the world of end-to-end customer journeys, digital strategy, customer experience and digital transformation, you will find her planting herbs in her garden, meditating with her friends, swimming long laps, training for triathlons or filling rooms with her resounding laughter.

In detail:

Anika Sharma is an acknowledged global digital expert and an organic growth leader who has been recently recognized as one of the top digital leaders to follow in 2020 by Thinkers 360. Anika brings to the table 15+ years of digital marketing, social media marketing, brand management and consumer behavior marketing experience across a diverse portfolio of B2C, B2B2C and B2B brands. She has implemented several large-scale digital transformations for traditional brick and mortar businesses moving to digital and e-commerce formats. During this process she designed and led content strategy and development, Search Engine Optimization, Replatforming, eCommerce, website re-designing, social media strategy as well as Amazon initiatives. Anika was also instrumental in leading overall business strategy for these businesses, ensuring that the digital and integrated programs implemented during the transformation worked seamlessly with their offline versions.

Some brands for which she has implemented digital and integrated brand initiatives have been Unilever hero brands such as Dove, DuPont hero brands such as Teflon, Kevlar, Tyvek, Nomex, Corian, Sentryglas, Sorona and Danisco. She has also worked on large scale digital programs for Ashley Stewart, Elf Cosmetics, Century 21, Hallmark, luxury lighting brands like Kate Spade and Thomas O’Brien for Circa Lighting, Luxe New Orleans jeweler Mignon Faget, Corelle brands such as Corelle, CorningWare, Pyrex, SnapWare and Chicago Cutlery amongst others in the retail space. In the textile category, Anika helped Welspun Textiles and luxury lingerie brand Hanky Panky implement successful, ground-up digital programs that involved replatforming, online campaigns with Search Engine Optimization as well as Search Engine Marketing as well as Social and eCommerce initiatives, working in conjunction with third party retailers such as Costco.
In the hospitality and tourism space, Anika led digital transformation for Brand Dubai, launching their new website, the Visit Dubai application as well as 40+ different social campaigns in 16 countries. She has been the Global Digital Business Lead for the Starwood Group of Hotels (now Marriot Bonvoy) and led multi- functional teams to drive a precision-targeted digital transformation, utilizing sophisticated CRM techniques to millions of Starwood Preferred Guest members in 110+ countries. She is credited for adopting several new initiatives, including ‘Mobile first’, video e-mail marketing, geo-targeting and the re-launch of the ‘experiential’ member engagement initiative. These initiatives were launched across Starwood’s entire digital ecosystem, including their website and web application.

In the consumer electronics space, Anika was responsible for all online initiatives including paid, organic and content strategy for Lenovo. Her leadership was responsible for Lenovo having its best revenue-generating results with 40% increase YOY for 3 consecutive years. She did this by establishing a strong relationship with the C-Suite, working directly with the CMO as well as the NA head of the digital business. The strong results also translated in Anika winning the entire Lenovo EMEA (14 countries) and Lenovo Australia business for both, the B2C as well as the B2B business units.

For the automotive industry, Anika was the digital agency lead for all the brands in the Jaguar Land Rover portfolio. She was also core to the digital strategy team responsible for the launch of F-Pace, Range Rover Sport, Range Rover Evoque, Range Rover Discovery, the Jaguar SUV as well as the Jaguar F-TYPE.

In the food and beverage business, Anika has lead eCommerce and digital transformation programs for Teleflora (part of The Wonderful Company), Kansas City Steaks, UK Iconic brand Walkers Shortbread as well as for Wine & Country Gift Baskets.

Some of the other brands that Anika has been associated with are MTV, Evian water, Johnson & Johnson and Bosch, amongst others.

Recognized as a Rising Star by both Ogilvy North America and Grey Worldwide, Anika has also won the Unilever Chairman’s award for outstanding performance, while at Lowe. She has spoken at Google, Microsoft, and Lenovo as well as at several US universities, including NYU’s Stern School of Business, the Rutgers Business School, the Gabelli School of Business at Fordham University as well as at Fairleigh Dickenson University’s Silberman College of Business. She has been quoted several times in the press on all things digital, retail and eCommerce, has been a weekly columnist for Adage and serves as one of the go-to digital/retail/eCommerce thought leaders for the NYU Stern School of Business Press team.
Anika is an Adjunct Professor of Marketing, Digital Marketing, Digital Strategy, Social Media and Mobile-first Marketing at the NYU’s Stern School of Business as well as at Pace University’s Lubin School of Business. She has conceptualized and launched the Masters of Science Program in Digital Marketing, at the Fairleigh Dickenson University’s Silberman College of Business.

She holds an MBA in Marketing and a BA in Psychology, as well as digital marketing certification from The Wharton School of the University of Pennsylvania.

As a client partner, with P&L responsibility, I ensure that my CPG and Retail clients, including the world's largest beauty company in the world, are future-ready, empowered with digital, analytics, data and tech. So whether it is L'Oreal, Marmot, Lancome, Valentino, Prada, Calvin Klein, Tommy Hilfiger, Yankee Candle, or YSL it is my job to lead them to the future faster with a data-fueled, human-design mindset.

Today's retail & cpg power brands are looking to effortlessly reimagine growth, and endlessly re-engineer themselves to capitalize on it. As of 2023, four out of five CEOs are increasing digital technology investments to counter current economic pressures, including inflation, scarce talent and supply constraints. As emerging technologies and consumer demands create ripples in the supply chain, one thing is clear - brands need to know their consumers intimately.

Connecting SAP, Salesforce, Azure, AWS and GCP amongst other technologies, I am tasked to deliver true customer intimacy across the entire customer journey. True consumer intimacy means delivering on your brand promise in the methods, channels, and timeliness that the individual consumer desires - from subscriptions and same day delivery to anticipating latent needs and events. A channel-agnostic era that covers phygital and is analytics-informed: Online, mobile, in-store, curbside, marketplace, kiosk, the employee, and social commerce. Getting you to the future faster, that is my and our promise at LTIMindtree. Now, how can I help you?

About Anika: A digital thought leader and a professor at New York University’s Stern School of Business, Anika consistently ranks as one of the top digital global leaders to follow in 2020, 2021 and 2022. She is also recognized #top25 Global Digital Thought Leaders and Influencers.

When she is not leading clients into the world of end-to-end customer journeys, digital strategy, customer experience and digital transformation, you will find her planting herbs in her garden, meditating with her friends, swimming long laps, training for triathlons or filling rooms with her resounding laughter.

Find her on LinkedIn @digitalanikasharma, twitter @TheAnikaSharma and instagram @theanikasharma
Email: anikadas@gmail.com

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: New York
Speaking Topics: CPG, Luxury Retail, Customer Experience, B2B, Retail, Digital Marketing, Digital Transformation, Storytelling, Social Media, Mobile Marketing, IOT, tr

Dr. Anika Sharma, PhD. Points
Academic 83
Author 82
Influencer 66
Speaker 16
Entrepreneur 0
Total 247

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Business Unit: Luxury, Retail and Consumer Goods
Theatre: Americas & Global
Minimum Project Size: $100,000+
Average Hourly Rate: $200-$300
Number of Employees: 50,001-100,000
Company Founded Date: Undisclosed
Media Experience: 15 years
Last Media Interview: 06/17/2020

Areas of Expertise

Agentic AI 30.58
Agile 30.03
AI 30.14
AI Ethics 31.05
Analytics
AR/VR
Big Data 30.05
Business Continuity
Business Strategy 30.07
Change Management 30.31
Cloud
COVID19 30.27
CRM 31.90
Culture 30.08
Customer Experience 31.93
Customer Loyalty 32.79
Design Thinking
Digital Disruption 30.24
Digital Transformation 30.27
Diversity and Inclusion 30.42
Ecosystems 30.11
Emerging Technology 32.32
Entrepreneurship
Future of Work 30.06
Generative AI 30.77
HealthTech 30.01
Innovation 30.03
IT Leadership 30.10
IT Strategy 30.68
Leadership 30.09
Management
Marketing 30.99
Mobility 30.39
Personal Branding 30.32
Predictive Analytics 30.04
Product Management
Retail 34.45
Sales 30.10
Social 32.99
Startups 30.06

Industry Experience

Automotive
Building Materials, Clay & Glass
Chemicals
Consumer Products
Engineering & Construction
Financial Services & Banking
Furniture
Healthcare
High Tech & Electronics
Higher Education & Research
Hospitality
Industrial Machinery & Components
Manufacturing
Media
Oil & Gas
Other
Professional Services
Retail
Telecommunications
Textiles Production
Travel & Transportation
Utilities
Wholesale Distribution

Publications & Experience

1 Academic Citation
How to make the most of your LinkedIn profile
Washington Square News
December 12, 2024
We all have our digital homes, our goto online hubs, where we reside. Mine is LinkedIn. I discovered LinkedIn late in life (and am, hopefully, making up for lost time), unlike my wonderful, talented student, Andrea Lui, who has been a LinkedIn warrior since 10th grade. It was my absolute pleasure to share my thoughts and be quoted for her recent article in the Washington Square News: How to make the most of your LinkedIn profile.

Here are some additional thoughts on how to make your LinkedIn profile profile work harder for you:

Why is LinkedIn such a powerful tool for young people: LinkedIn, like any other social media channel, is a tool, especially for young people. It's power lies in the way it is being used or can be used. Think of LinkedIn as your digital home, as your living resume that is constantly updated and informed by what you share, what you write and the updates you keep making to your profile. When recruiters or potential intern hirers are looking, it ensures you come up in relevant searches and are part of that important mix, even when you are not logged in.

In what way have you benefited the most from being an active LinkedIn user: I have changed careers and countries. I started in Advertising. My roots are in Madison Avenue, soaking in the richness of larger-than-life brands. From there, I moved to technology consulting. LinkedIn, all through, has helped me:
- Own my narrative
- Been a witness to my ongoing metamorphosis as well as the keeper of the timeline of those critical inflection points
- Ensured that I was able to build a community around my interests, my roles and my morphing career.
- Work is very important to me. It is a large part of who I am and I am very passionate about it. LinkedIn celebrates that side of me and ensures that it works as hard on my behalf, as I do at my work.

Are there any cons or is there anything that students/young adults/new users should be mindful about when using LinkedIn: Mindful is a great word. First and foremost, be mindful that LinkedIn is a public place. It is out there. Whether you like it or not, people will judge you, so be your authentic self. Don't worry about how many people like your posts or how many followers you have. Stay true to making it your working, always-on profile, the way you would like to come across to the world. Follow the companies that you aspire to work at and the leaders that you aspire to work with. Finally, use it as a networking tool. Building, having and holding on to your tribe matters. The good news is, that with LinkedIn, building that tribe, especially a global one, is much easier.

I am glad to share these thoughts in the Washington Square News article as well as here. Access Andrea Lui's article here

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Tags: CRM, Customer Experience, Social

4 Adjunct Professors
Assistant Professor
NYU Stern School of Business
December 12, 2019
Anika is an Adjunct Professor of Marketing, Digital Marketing, Digital Strategy, Social Media and Mobile-first Marketing at the NYU’s Stern School of Business as well as at Pace University’s Lubin School of Business. She has conceptualized and launched the Masters of Science Program in Digital Marketing, at the Fairleigh Dickenson University’s Silberman College of Business.

https://www.stern.nyu.edu/faculty/bio/anika-sharma

She holds an MBA in Marketing and a BA in Psychology, as well as digital marketing certification from The Wharton School of the University of Pennsylvania.

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Tags: Customer Experience, Marketing, Retail

Assistant Professor of Marketing, Digital, CRM and Business
Lubin School of Business
June 14, 2019
Teaching graduates and undergraduates in the subjects of Marketing, Digital, CRM, Driving Marketing Performance and Business 101

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Tags: Customer Experience, Emerging Technology, Generative AI

Assistant Professor, Advisory Board Member - Masters of Science in Digital Marketing Program, Silberman College of Business
Silberman College of Business
June 15, 2015
Assistant Professor, Advisory Board Member - Masters of Science in Digital Marketing Program, Silberman College of Business. Subjects taught at graduate and undergraduate level: Consumer behavior, Digital Marketing, Introduction to Marketing, Marketing Management, Social Media

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Tags: Customer Experience, Customer Loyalty, Social

Assistant Professor of Marketing, Digital and Social Media
Rutgers Business School
June 14, 2014
Teaching graduates and undergraduates in the subjects of Marketing, Digital, Social Media, and Advertising

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Tags: Customer Experience, Emerging Technology, Marketing

1 Analyst Advisory
CMO Dialogues | In Conversation with John Boccuzzi, Jr., President, ISG Research
LinkedIn
April 11, 2025
A recent KPMG study shows that 97% of executives at companies with over $1B in revenue are planning significant AI investments, with 43% expecting to spend more than $100M. Yet, only 31% of these organizations have CIOs leading AI efforts—while 34% are led by CEOs. This fragmented leadership signals a need for deeper alignment at the top.

Gartner echoes this shift: 45% of CIOs now co-lead digital initiatives with other C-suite leaders. The message is clear—integrated leadership is no longer optional if you want AI to move beyond pilots into business value.

That’s exactly why we launched CMO Dialogues - an LTIMindtree Interactive podcast exploring the intersection of Technology, AI, and Business.

Our inaugural guest is someone who’s been helping Fortune 500 companies navigate these transformations from the front lines: John Boccuzzi, Jr., President of ISG Research. He’s not just a tech whisperer - he’s someone with an ear to the ground and a sharp eye on what’s next. Read all about it here.

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Tags: Agentic AI, CRM, Emerging Technology

74 Article/Blogs
Fireside Reflections: Listening Harder, Letting Go of Assumptions, and Re-earning the Right to Win
LinkedIn
February 08, 2026
I love conversations that make you sit up a little straighter. The kind you replay days later between meetings. My recent fireside chat with Michael Voellinger, Managing Director, Yates Ltd., was exactly that.

He shared one line I still can’t shake: “The industry is upside down, and we’re still early days of a complete re-engineering of this industry.”

The buying room isn’t what it used to be. It’s not just the CIO or the CTO anymore. It’s the CFO. The CMO. The CDO. And now, the CAIO. They are all decision-makers, note the emphasis on the 'makers', not the 'maker'. None of them are talking about SLAs. They’re all talking about outcomes. This shift changes everything. Quoting Michael Voellinger: “If you’re still selling like it’s 2015, you’re already behind.”

Michael’s thoughts around what he calls, "The Paradox of Incumbency" were insightful. We are wired, almost subconsciously, to assume that long relationships equal safety. We stop being curious. We stop re-earning trust. More importantly, we stop asking the uncomfortable, yet, necessary questions. Clearly, that's not going to cut it anymore.

Then we talked about AI. Or more accurately, we talked about the exhaustion around AI. Every provider is “AI-powered.” Every pitch promises transformation. Every deck shows the same savings percentages. At some point, it becomes noise. Michael laughed and said, “Everyone’s got an AI story. It’s fatiguing.” And he’s right.

I asked Michael: “If there’s one word we should sit with this weekend, what is it?” He didn’t hesitate. Transparency.

In essence, this is what I believe Michael Voellinger 's mantra is: Listen harder. Ask better questions. Lose the ego. Show up human. It builds much-needed trust and that leads to giant wins.

Read more about this insights-filled fireside chat, right here → https://lnkd.in/ehTKv57w

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Tags: Agentic AI, CRM, Emerging Technology

From Scroll to Sale: The Lip Stain Playbook
LinkedIn
February 02, 2026
After years of seeing hashtag#lipstick marks on my wine glasses, I searched a truly hashtag#transfer-proof lip color, that survives back-to-back meetings, coffee runs, travel days, and long evenings without constant mirror checks. Nothing worked. Until, almost accidentally, I discovered WONDERSKIN, the lip stain that has taken over social media by storm. What used to be a niche, almost gimmicky subcategory has become a multi-billion-dollar segment, projected to grow from roughly $8B to $10B+ over the next five years.

hashtag#Social platforms have become storefronts, collapsing discovery, influence, and transaction into a single moment. hashtag#CMOs need to operate in conjunction with Chief Data Officers. As both hashtag#digital-native and non-digital-native audiences evolve, so must product life cycles, digital-first adoption, and meaningful engagement. Companies like hashtag#OpenAI are already embedding hashtag#commerce directly into conversational platforms, introducing features like Instant Checkout and the Agentic Commerce Protocol, built with Stripe, effectively turning hashtag#ChatGPT into a shopping destination.

So the question becomes: if hashtag#social is the hashtag#storefront and hashtag#AI is the engine, are we building brands that are simply designed to be watched, or intentionally designed to be bought?

Read all about my take on hashtag#beauty, hashtag#lipstains, and hashtag#luxury, right here: https://lnkd.in/ewKHkryW

E.L.F. BEAUTY WONDERSKIN L'Oréal hashtag#fentybeauty

hashtag#AnikaSpeak, hashtag#SocialCommerce hashtag#GrowthStrategy hashtag#ConsumerBehavior hashtag#RetailInnovation hashtag

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Tags: AI, CRM, Customer Loyalty

Miami to Momentum
Linkedin
January 19, 2026
Those are the words that come to mind when thinking about the recently concluded ISG Executive Provider Summit (EPS) in Miami, Florida.

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Tags: Customer Experience, Marketing, Retail

Saks to Stern: When Learning Gets Real with Bringing the State of Retail Into the Classroom
LinkedIn
January 10, 2026
Saks Global, The Body Shop, and the recent Bath & Body Works holiday sales numbers have shown that retail winners in 2026 will be those with a clear focus on clarity, surgical control, and confidence in the constantly evolving, ever-complex, hyperpersonalized, consumer experience.

I was, therefore, elated when eCommece, digital & all-things-beautytech expert, and my ex-client, Sudarshan Sampath, VP & Head of Digital, Americas at L'Oréal, made the time to come to my NYU Stern School of Business class and share his learnings with my wonderful students. What made his session particularly memorable, were the insights, enriched with his experience from handling some of the most iconic brands in the world such as Tommy Hilfiger, Calvin Klein, Lancôme, Prada, YSL, Versace, Valentino, Mabelline, CeraVe, Kerastase, La Roche-Posay, and Aesop, amongst others. ️

It was a masterclass on what it takes to make modern eCommerce work, in terms of approach, frameworks, and future trends. For students who have only known infinite scroll and "one-click checkout", this session marked a shift from consumption to comprehension. They could now fathom eCommerce as a continuously evolving, orchestrated ecosystem, where content strategy, media activation, customer data, supply chain, and technology must operate in lockstep, every time. One misalignment and the entire experience fractures.

As if all this was not enough, to also call Sudarshan a dear friend and have him in my corner, is just the perfect icing on the . Read more about the constantly evolving, ever-complex world of eCommerce and Sudarshan's take on it here: https://lnkd.in/e6gjCFUe

#TommyHilfiger #CalvinKlein #Lancôme #Prada #YSL #Versace, #Valentino #Maybelline #CeraVe #Kerastase, #LaRochePosay, #Aesop #2026trends #nyu #nyustern #ecommerce L'Oréal PVH Corp. National Retail Federation #techtrends #CIO #CMO #hyperpersonalization #retail #consumergoods

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Tags: Agentic AI, Customer Experience, Retail

The Advisor Exchange: A Personal Perspective on Advisors, AI, and the Next Wave of Large & Mega Deals
LinkedIn
January 08, 2026
I spend much of my time at the intersection of strategy, scale, and transformation, listening closely to advisors, understanding where enterprises are headed, and translating those insights into meaningful dialogue and outcomes. It’s from this vantage point that I’m launching The Advisor Exchange.

This will be a space for open idea-sharing, grounded in real conversations with advisors, clients, and ecosystem partners, around what’s shaping large and mega deals, how enterprises are rethinking transformation, and where advisor influence is becoming ultra critical.

In my role as Head of Advisor Relations for the Americas, at LTIMindtree, I am privileged to have a front-row seat to how these dynamics are evolving, and there is no better place to begin this dialogue, than with a recent interview by our CEO & Managing Director, Venu Lambu. The ongoing conversation on AI, resonated deeply with me, both professionally and personally. Why you ask? Because it clearly articulates where LTIMindtree is headed and why this moment matters.

Our CEO's core belief is clear: 2026 and beyond will be defined by the industrialization of AI. The time for pilots, experimentation, and isolated use cases is over. Now, it is about embedding AI deeply and systematically into enterprise operations, where it becomes an integral part of how work gets done, decisions are made, and value is created at scale.

From where I sit, this perspective matters enormously. Advisors today are no longer just validating vendors or benchmarking capabilities. They are helping enterprises answer much harder questions, such as, where does AI truly create value? How do you move from ambition to execution? What does “scale” actually look like in an AI-native enterprise?

As AI moves from innovation agendas to boardroom mandates, the role of advisors is becoming even more central to helping enterprises separate signal from noise, readiness from hype, and transformation from experimentation. This is where large and mega deals are increasingly being shaped: not by technology alone, but by clarity of vision, trust in execution, and confidence in outcomes.

Let's start this critical dialogue here: https://lnkd.in/eGiuWi3Q

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Tags: AI Ethics, Emerging Technology, Retail

The Advisor Exchange: A Personal Perspective on Advisors, AI, and the Next Wave of Large & Mega Deals
Linkedin
January 07, 2026
I spend much of my time at the intersection of strategy, scale, and transformation, listening closely to advisors, understanding where enterprises are headed, and translating those insights into meaningful dialogue and outcomes. It’s from this vantage point that I’m launching The Advisor Exchange.

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Tags: Customer Experience, Marketing, Retail

Record Sales, Nervous Shoppers: My predictions, and what Black Friday & Cyber Monday 2025 reveal about the American Consumer
LinkedIn
December 26, 2025
Black Friday and Cyber Monday, now effectively a two-week event, are among my favorite weeks of the year. This video was recorded before Black Friday, when I predicted online sales would hit a record high, driven by a simple reality: after family time, turkey, and closed stores, consumers will turn to their phones, to see how far their dollar (and credit card) can stretch. The 2025 Black Friday–Cyber Monday (BFCM) period proved that Americans are still spending, despite tariffs, and the world is thankful for it. The United States remains the single most important engine of the global economy. With a GDP of roughly $27 trillion, the U.S. accounts for about 24–25% of global GDP, despite representing just over 4% of the world’s population. Even more consequential is the role of the American consumer (no pressure): household consumption makes up nearly 70% of U.S. GDP, making U.S. spending one of the largest demand drivers for global trade, manufacturing, logistics, technology, and commodities. When the American consumer pauses, the global economy feels it, and, fast.

The headline numbers tell a story of resilience; the behavior beneath them, tells a story of recalibration. Americans did not spend this holiday season because they felt secure. They shopped, as smart consumers, because they felt prepared and well-informed, armed with data, discounts, digital tools, and contingency plans. For leaders, the lesson is clear: Consumer growth, in 2026, will not be driven by optimism. It will be driven by control, right in the hands, and on the smartphone of the very well-informed, super-smart consumer. Those who align pricing, experience, data, and loyalty around this reality will capture a disproportionate share; those who don’t will discover that cautious consumers are still spending, just not with them.

The question is simple: are you designing your business for a smart, data-driven, mobile-first consumer, or still depending on yesterday’s playbook? Learn more at: https://lnkd.in/eintNJcN

hashtag#consumertrends hashtag#consumergoods hashtag#retail hashtag#2026trends hashtag#digitalfirst hashtag#customerexperience hashtag#userexperience hashtag#apps hashtag#loyalty hashtag#datafirst hashtag#loyaltyprograms hashtag#nrf hashtag#sephora hashtag#ulta hashtag#starbucks hashtag#bath&bodyworks hashtag#blackfriday hashtag#cybermonday hashtag#shoppingtrends hashtag#holidayseason

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Tags: CRM, Customer Loyalty, Retail

When Giants Work Together
LinkedIn
November 12, 2025
David Ogilvy knew that true excellence comes from the courage to surround yourself with people bigger, smarter, and hungrier than yourself. That’s also what it means to work with giants — partners such as Rob Brindley, Sunder Sarangan, and Heli Nielson whose ambitions are so bold, they make you rise higher just by proximity.

At LTIMindtree, under the leadership of our CEO Venu Lambu, what’s unfolding is a cultural evolution. An ambitious and hungry organization, finding its rhythm with renewed purpose, powered by curiosity, driven by intent, and grounded in genuine human connection. That same spirit flows into our work with ISG (Information Services Group), a firm I deeply admire for its precision, integrity, and remarkable ability to turn complexity into clarity. But above all, for the brilliant, humble giants we have the privilege of collaborating with everyday.

Together, LTIMindtree and ISG (Information Services Group) are helping Fortune 100 companies tackle the biggest tech challenges of our time. When these two organizations come together, one rooted in purposeful, delivery excellence and the other in strategic, analytical depth, the result is far more than a partnership. It’s a meeting of giants, as David Ogilvy would say.

Companies today are at the tipping point of tech disruption. 93% of business leaders say they’re increasing investment in technology, yet only 27% believe their tech is fully aligned with business goals. At the same time, nearly 78% of organizations now rely on trusted advisors such as ISG (Information Services Group) to guide their cloud and digital transformation journeys.

In this landscape, the real differentiator will be the listeners - the advisors, the leaders, and the partners who hear deeply, connect the dots, and turn insight into impact. So in true David Ogilvy style, we will continue to work with giants. Did I mention they are also wonderful people?

The secret to greatness? Hire giants. Work with giants. Become one. Read more about this amazing mantra right here: https://lnkd.in/eYgFPSia

#Leadership #Transformation #LTIMindtree #ISG #AI #Technology #DavidOgilvy

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Tags: Agentic AI, AI, AI Ethics

Ask Better. Win Bigger: The Power of Questions in Mega Deals
Linkedin
November 10, 2025
In today’s technology-services landscape, large and mega deals have become the defining battleground. Mega-deals, those defined as exceeding US $100 million in annual contract value (ACV), are on the surge. In Q3 2025 alone, four such deals accounted for a 62 % year-over-year ACV increase, even as smaller engagements softened. Large-deal activity, advisors note, “remains robust” and increasingly central to enterprise transformation strategies

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Tags: Customer Experience, Marketing, Retail

Ask Better. Win Bigger
LinkedIn
November 10, 2025
Large deals is all the news these days, becoming the North Star for every tech services provider, and for good reason. Mega deals (those exceeding $100M in annual contract value) grew 62% year-over-year in Q3 2025. The appetite is real, but so is the fierce, neck-to-neck competition.

In the new AI-infused era, winning isn’t about who shouts the loudest or showcases the most tech (surprised, really?). It’s about who asks better, listens deeper, and challenges smarter.

I was so psyched and honored when Richard Sear, Managing Partner of Everest Group, agreed to a fireside chat, launched by PR Rajesh Kumar and joined by our LTIMindtree leadership teams. Richard said many things that stuck with me, aka what I call 'aha' moments. He said and I quote, "We’ve over-indexed on technology and under-indexed on humanity.” And later in the chat, another insightful gem that just might define the future of advisor relations (you heard it here first, lovely people): “Stop selling solutions. Start building belief.”

In a world chasing scale and speed, the real differentiator is still deeply human. Those who ask better, listen deeper, and lead with empathy will not just win the biggest deals, they’ll earn enduring client trust while building relationships that will last for decades. The magic of the pause and seeing what’s obvious yet unseen. Read and ponder over more reflections from Richard in my latest article here: https://lnkd.in/ehb3jNqn

As it does take a global collaboratory to change the course of a 'mega' ship, do share: What’s the most powerful question you’ve asked lately, that changed the course of a deal or a relationship?

hashtag#AdvisorRelations hashtag#EverestGroup hashtag#LTIMindtree hashtag#LargeDeals hashtag#Leadership

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Tags: Agentic AI, AI, Digital Transformation

The Human Hack
Linkedin
October 03, 2025
The reluctance to talk to a human – it’s a growing trend that I see amongst Gen Z and even more in Gen A. They are more comfortable talking to a bot or reaching out via text, than to interact with a human. In fact, strange as it may sound, even while sitting next to each other, they are communicating via text messages or emojis, instead of talking to each other.

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Tags: Customer Experience, Marketing, Retail

AI as a Catalyst: Equalize. Accelerate. Enable.
Linkedin
September 20, 2025
It was an honor being a part of the ISG Women in Digital Panel, with Shimona Chadha. Hosted by Kimberly Tobias and ISG (Information Services Group), we spoke about how AI can equalize, accelerate, and enable leadership for women.

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Tags: Customer Experience, Marketing, Retail

AI-Powered GCCs and Micro-GCCs: The New Nerve Centers of Global Enterprises
Linkedin
August 12, 2025
GCCs or Global Capability Centers are all the rage these days. So much so, that I was trying to look up how many times have people searched for the term "Global Capability Center" (GCC), over the last year, with the assumption that interest in GCCs has gone up manyfold, especially after COVID. Though the data is hard to find (why Google, why?), there's no doubt that there’s a significant and growing interest in GCCs, particularly in the context of India's role as a global hub for both, GCCs and micro-GCCs.

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Tags: Customer Experience, Marketing, Retail

Reinventing the Profile Picture: AI’s Role on LinkedIn
Linkedin
July 21, 2025
Playing with AI has been a recent theme of mine on LinkedIn, because I believe the more you embrace the 'new', the better, the 'new' will get. This is not 'new' thinking.

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Tags: Customer Experience, Marketing, Retail

The New Video Playbook : AI Infused
Linkedin
June 30, 2025
One of the most playful and viral examples of AI-generated video-style content in recent months was the "AI Barbie Trend," also dubbed the "Barbie Box Challenge." It was so addictive that even adults (ahem, including myself) couldn’t resist joining in. LinkedIn, of all places, was suddenly full of doll-like versions of otherwise very serious professionals.

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Tags: Customer Experience, Marketing, Retail

Built with Love: How Great Teams, Visionary Leaders, and Purpose Fuel Disruptive Growth
linkedin
June 23, 2025
In all my years of working across industries, partnering with clients, and watching transformations unfold from the inside out, I keep coming back to a simple question: What makes companies great? This is an important question to pause and ponder on, considering there are more than 359 million companies in the world, of which almost 10% are in the US. 1000s of studies have been conducted on what makes teams effective, and great. It's tempting to jump to linear conclusions and point to strategy, capital, or innovation. But time and again, the real differentiator is something more human - the consistent quality and grit of the teams behind the work.

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Tags: Customer Experience, Marketing, Retail

Human in the Loop: Powered by Empathy
linkedin
June 19, 2025
In the same context, another topic that has everyone thinking, is the role of the human in the loop. In a world that continues to be empowered by AI, another topic on many minds is the role of the ‘human in the loop.” This question may seem very cool and edgy, but it is not as new as you might think.

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Tags: Customer Experience, Marketing, Retail

$34.1B and AI Still Forgot Mom, This Mother’s Day
linkedin
May 14, 2025
AI is changing everything - from how kids shop for gifts to how brands deliver hyper-personalized recommendations. Global AI spending is projected to reach $360 billion in 2025 and $480 billion in 2026, representing a 60% increase in 2025 and a 33% increase in 2026. Yet too few brands leveraged AI’s true power to target, personalize, and connect.

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Tags: Customer Experience, Marketing, Retail

Earth Day 2025: Making a Case for Pre-Loved!
LinkedIn
April 22, 2025
As someone who loves clothes dearly, this earth day, my friend Ranjani Nangia, made me rethink a few things around the balance of clothes-love and the impact on the environment. There is no doubt: clothes maketh the man, and the woman. According to Vogue, an estimated (shocking) amount of 80 to 150 billion clothes are produced every single year. While the exact number can vary, this figure highlights the massive scale of the global clothing industry, also leading to a massive textile waste problem. Fashion, especially fast fashion, is one of the most environmentally damaging industries today. But beyond the carbon footprints and overflowing landfills, there’s something more subtle driving our clothing habits: social influence.

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Tags: Customer Experience, Marketing, Retail

The Power Shift: Women Are Reshaping the Economy
LinkedIn
April 01, 2025
Whether you are walking into a bustling supermarket or scrolling through an online shopping site - nearly every product, from the food on the shelves to the skincare ads popping up, has been influenced by women and their purchasing power. According to the World Economic Forum, in the United States alone, women either control or significantly influence 85% of consumer spending, equating to over $10 trillion annually.

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Tags: Customer Experience, Marketing, Retail

https://www.linkedin.com/pulse/power-shift-women-reshaping-economy-anika-sharma-i2oje/
LinkedIn
March 31, 2025
With the International Women’s Month 2025 celebrations coming to an end, I wanted to shine a spotlight again, (I wrote about this a while back. Link enclosed in the column) on this growing and very important demographic. Women continue to make up roughly half of the U.S. working population and, when adjusted for self-employment, are the new workforce majority. There has been a significant rise in the number of females graduating as well. As of 2019, almost half of the employed female population between the ages 25-64, held a bachelor’s degree or higher. This statistic represents a quadrupling of women with degrees since 1970. If this trend continues, soon there will be two women who will earn a college degree for everyone, earned by a man.

As the U.S. population ages, women’s influence on the economy will continue to grow. Women already control most of the consumer spending, and because they live longer than men (by about 5-6 years on average), they will increasingly own and manage wealth, make key purchasing decisions, and shape industries. This isn’t just a “nice to have” demographic - it’s the future of consumer spending. Companies that embrace the power of older female consumers will thrive, while those that ignore them risk missing out on trillions of dollars. Layer that with AI and you have a winning combination for any business that wants to tap into this rich, smart, independent, growing demographic.

AI isn’t just about automation. It can be a tool for a woman seeking to enhance her financial freedom, health, and lifestyle choices as she lives longer and outlives her male counterparts. Companies like L’Oréal, Lyft, Amazon, Google, Airbnb, and Ellevest that integrate AI-driven personalization, accessibility, and safety into their offerings will win the holy grail of loyalty and spending power of this rapidly growing demographic. So, the only question that remains is: with women living longer is your business ready to serve them? Read all about it in my latest CMO Spotlight here: https://lnkd.in/eEjBU6WK

hashtag#trends hashtag#trends25 hashtag#thefutureisfemale hashtag#trilliondollareconomy hashtag#airbnb hashtag#loreal hashtag#lendingtree hashtag#loyalty hashtag#retail hashtag#consumergoods hashtag#travel hashtag#hospitality hashtag#Ai hashtag#predictiveanalytics hashtag#datadriven hashtag#IWD hashtag#IWD25 hashtag#ltimindtree LTIMindtree LTIMindtree Interactive hashtag#consumertrends hashtag#CRM hashtag#genai hashtag#GenAi hashtag#lyft hashtag#jonesroadbeauty hashtag#beauty hashtag#luxury hashtag#watchlist hashtag#predictions hashtag#personalization hashtag#hyperpersonalization hashtag#amazon hashtag#google Amazon Google

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Tags: Agentic AI, Customer Experience, Customer Loyalty

From Chalkboards to Cloud: How the Pandemic Fast-Tracked EdTech with Salesforce.
LinkedIn
March 07, 2025
I have always loved teaching. My aunts endearingly look at this love, as me carrying on my grandfather’s legacy. He was the head of the chemistry department at a university and even wrote a book on Organic Chemistry. Perhaps that’s one of the reasons I teach – because it’s in my genes. However, the main reason, I believe I teach, is because of the transformation that I see in students, during the span of a mere semester. To see their faces, light up when they understand a concept and can apply it in the real world, is a joy I cannot put into enough words!

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Tags: Customer Experience, Marketing, Retail

Super Bowl’s Super Miss
LinkedIn
February 20, 2025
David Ogilvy, the founder of the advertising agency Ogilvy & Mather, and, the father of modern advertising, in his 1963 book, Confessions of an Advertising Man, famously wrote, "Half the money I spend on advertising is wasted, and the trouble is I don't know which half.”

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Tags: Customer Experience, Marketing, Retail

Super Bowl's Super Miss
LinkedIn
February 19, 2025
This year, total Super Bowl ad spend surpassed the billion-dollar mark for the first time, with nearly an hour of commercial slots sold at an eye-popping rate of around $8 million each (for 30 seconds), up from $2.2 million two decades ago. Advertisements have become almost as important as the game, with one-third of viewers tuning in just to watch the commercials.

Considering it is 2025 and with Americans set to spend a record $537 billion on consumer technology this year, including gadgets, apps and all other kinds of consumer hardware and software, according to the Consumer Technology Association's latest trends, why are companies still hesitant to embrace tech in their brand communication?

Brands need to razor-sharp focus on direct engagement, conversions, and trackable results. The good news? Technology can help. It’s time for the CMO and the CTO to partner and work together. Brands like Yahoo, Fetch, and booking.com that will leverage tech to enhance their brand message, with, ultimately win the game. Read all about it in my latest Anika's take, here: https://lnkd.in/eygtuC6y

hashtag#superbowl hashtag#superbowl59 hashtag#trends hashtag#tech hashtag#CMO hashtag#CTO hashtag#data hashtag#CDP hashtag#yahoo hashtag#fetch hashtag#apple hashtag#booking Booking.com Yahoo Häagen-Dazs Shops Budweiser Brewing Group (AB InBev)

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Tags: CRM, Emerging Technology, Generative AI

Redefining Leadership: How CMOs Thrive in an AI-Powered Marketing Era
LTIMindtree
February 06, 2025
AI Brings a Sea Change to Marketing
Artificial Intelligence (AI) is the poster child for innovation in today’s business landscape. It’s a total game changer—an enabler of efficiencies, hyper-personalization, and predictive insights across industries. McKinsey estimates the generative value of AI at a staggering $4.4 trillion, with a significant portion of that value stemming from marketing and sales. This transformation is definitely augmenting marketing—and fascinating to witness it rewriting the role of the Chief Marketing Officer (CMO).

Marketing is at a pivotal moment. The explosion of massive data sets, layered with AI-driven tools, is catalyzing rapid growth opportunities. Gartner’s 2023 CMO Spend and Strategy Survey shows marketing budgets currently holding steady at 9.1% of company revenue. However, by 2025, 75% of marketers anticipate budget increases, with 20% foreseeing boosts beyond 20%. Additionally, the LTK & Northwestern University 2024 Brand Study reveals that half of brands plan to significantly escalate their spend on creators—indicating a clear trend toward digital and personalized marketing investments.

The truth is undeniable—marketing, powered by AI, is shaping a future that demands agile, data-rich, and technologically adept CMOs.

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Tags: CRM, Customer Experience, IT Leadership

1 Keynote
Reimagining Experiences at Scale for the New-Age Customer: Connected, Customized, Contactless
https://consumerservices.isg-one.com/home/1979412
July 12, 2022
Anika Sharma is a Global Client Partner with Mindtree, leading a portfolio of Marquee Consumer Goods, Retail and Luxury clients as part of the Retail, Consumer Goods and Manufacturing Business. In this role, some of the largest companies and brands in the world lean on Anika to help transform their business to be "consumer-next" ready. She is a digital thought leader and a professor at New York University’s Stern School of Business, consistently named as one of the top digital global leaders to follow in 2020, 2021 and 2022. She was also recently recognized #17 on the list of CRM Global Digital Thought Leaders and Influencers. When she is not helping clients navigate the world of end-to-end customer journeys, digital strategy, customer experience and digital transformation, you will find her planting herbs in her garden, meditating with her friends, swimming long laps, training for triathlons or filling rooms with her resounding laughter. Find her on LinkedIn @digitalanikasharma, twitter @TheAnikaSharma and instagram @theanikasharma

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Tags: CRM, Customer Loyalty, Digital Transformation

6 Media Interviews
Donald Trump's presidency and its impact on students in the US
Channel 9 News
January 20, 2025
No matter who you speak to, the phrase “American dream” has come to be associated with upward mobility and enough economic success to lead a comfortable life. It’s no different for international students (including students from India) who accounted for 6% of the total U.S. higher education population and, according to the U.S. Department of Commerce, contributed more than $50 billion to the U.S. economy in 2023.

It was absolutely delightful to discuss this and more, live, with Sandeep Unnithan and Associated Broadcasting Co. Pvt Ltd (TV9), India’s No. 1 News Network, during President Donald Trump’s swearing-in ceremony this week, especially given his change of heart, in support of the H1B program.

As immigration policies evolve and India’s tech industry continues to grow, the future of the dynamic relationship between Indian students and the H1B program, will likely see new opportunities and evolution. For now, the Indian student community is heaving a sigh of relief as their commitment to the promise of an American education and of course, the American Dream, becomes even stronger under our new president. Read more about it here: https://lnkd.in/dn3EwpCY

hashtag#immigration hashtag#indians hashtag#H1B hashtag#studentcommunity hashtag#internationalstudents hashtag#tech hashtag#technology hashtag#trends hashtag#2025trends

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Tags: CRM, Customer Experience, IT Strategy

Secrets for an effective LinkedIn profile
The Washington Square News
December 10, 2024
“Be mindful that LinkedIn is a public place,” Stern professor Anika Sharma said in an interview with WSN. “It is out there. Whether you like it or not, people will judge you, so be your authentic self. Don’t worry about how many people like your posts or how many followers you have. Stay true to making your profile the way you would like to come across to the world.”

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Tags: CRM, Customer Experience, Personal Branding

Makeup and the Metaverse: Elevating Luxury Brands’ Customer Experience
ISG Technology Advisory Group
June 01, 2023
When you’re looking to buy a luxury product, how do you choose which product you buy? Today, consumers are faced with an unprecedented abundance of choices, and their expectations are in a perpetual flux. This constantly shifting consumer landscape presents a formidable challenge for retail and consumer packaged goods (CPG) brands seeking to build a devoted following. Digital technologies, such as the metaverse, force brands to reevaluate their business strategies to ensure they stay relevant in a multi-brand-loyal world. This rings especially true for some of the long-established luxury brands whose consumers have distinct and often demanding expectations of their retail experiences. What strategies can these brands employ to consistently raise the bar, thereby ensuring they secure loyalty and the largest share of their purchasing choices?

Join us for this episode as we explore how digital is impacting the world of luxury brands. Our guest Anika Sharma, General Manager & Global Client Partner at LTIMindtree, who works with large-scale CPG and retail clients. She has a deep passion for elevating cherished brands that evoke a sense of well-being in their customers. Our discussion revolves around the pivotal role played by digital technology and human-centric approaches in enabling brands to adapt and thrive within the ever-evolving consumer landscape. How can the metaverse emerge as a transformative catalyst for brands and consumers, altering the dynamics of their interactions in profound ways?

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Tags: CRM, Customer Experience, Customer Loyalty

Impact of Digital Transformation in the CPG and Retail industry
Singular HQ
October 05, 2022
Singular XQ #podcast to have another sparkling conversation with Anika Sharma of NYU Stern and Mindtree Consulting. Anika’s experience is vast and varied and the force of it comes through everything she says.

You can get a taste of her #fiercepointofview on this latest episode of Singular XQ.

Listen to Singular XQ podcast episode# 8:
On Medium
https://medium.com/@jenniferpierce/singular-xq-ep-8-anika-sharma-and-her-fierce-pov-on-cx-4c0e6bbaba35
On Anchor
https://anchor.fm/jennifer-pierce28/episodes/Ep-8-Anika-Sharma-and-Her-Fierce-Point-of-View-e1orlh5

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Tags: Customer Loyalty, Digital Transformation, Retail

Lucky Me, A Woman
LinkedIn
March 14, 2021
Another International Woman's Day is over. Is the world for women any different? Read all about it in my latest #linkedin article as the world continues to realize how important representation is. As of 1st quarter of 2021, 41 women will lead Fortune 500 companies. That’s just 8.2%, but an improvement from the 33 companies in 2019 and 24 in 2018. Going back 20 years, there were just two companies on the list that were run by women, according to Fortune. #internationalwomansday2021 #iwd2021 #iwd21 #womenleaders #genderequality #diversity #womeninbusiness #women #anikasharma

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Tags: Future of Work, Change Management, Retail, Diversity and Inclusion

The Rapidly Changing Consumer
Orion Innovation
March 08, 2021
Everything today is tech-oriented. Even industries that are not inherently the definition of ‘tech,’ are playing in the space. The consumer is rapidly changing, and tech has to keep up. That’s what I love most about it. It’s evolving, it’s exciting, it’s ever-changing and it’s disruptive. By being in this space, I get to have front row seats to this amazing phenomenon. How many industries can claim that? Every day, there is a new problem to solve and every day there is a new solution to understand.

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Tags: Customer Experience, Change Management, Retail

1 Podcast
In an AI-fueled media race, who safeguards credibility?
Spotify
October 06, 2025
In the new CMO Dialogues episode, host Dr. Anika Sharma, PhD and The Advertising Standards Council of India (ASCI) Chairman Partha Sinha dissect the future of media.

Discover:
ASCI’s role in responsible advertising for India.
The real impact of AI on modern newsrooms.
Why truth and credibility still require human judgment.

Where should AI lead in media, and where should humans draw the line?

Tune into the podcast and hear the full discussion: http://srkl.in/6041BA6RG9

hashtag#LTIMindtree hashtag#CMODialogues hashtag#MarketingLeadership hashtag#MediaInnovation hashtag#AI LTIMindtree Interactive

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Tags: Agentic AI, AI, AI Ethics

2 Speaking Engagements
Luxury brands and elevation of their customer experience
Spotify
June 15, 2023

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Tags: Customer Experience, Customer Loyalty, Retail

The Power of Hyper-Personalization
https://mission.org
May 18, 2022
Just because two customers fit the same profile doesn’t mean they should be treated identically. Brands that take the time to personalize their approach in a way that makes them seem more like a friend than a business will succeed long term. Hear more about this from Anika Sharma on #UpNextinCommerce sponsored by Salesforce Commerce Cloud

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Tags: CRM, Customer Experience, Predictive Analytics

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Digital Thought leader

Location: Across the US and other countr    Fees: On request

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is a recognized Global Digital Expert and Organic Growth Leader. She has over 20 years of Digital, Brand Management and Consumer Marketing experience, and was recognized as a Rising Star by both Ogilvy North America and Grey Worldwide. Anika is a regular speaker at companies like Google, Bing, and Lenovo as well as at several US universities, including NYU Stern.

Anika has an exhaustive leadership history, including ‘Mobile first’, Social, Precision Activation, Digital Strategy, and CRM amongst others, She has led several large scale digital transformations involving Content Strategy, Content Development, Search Engine Optimization, Re-platforming, eCommerce, Website Redesign, Social as well as Amazon initiatives. These initiatives have been for global brands as diverse as Dubai Tourism, Starwood Group of Hotels, MTV, Unilever, Teflon, Kevlar, Mignon Faget, Jaguar, Land Rover, Ashley Stewart, Lenovo, and luxury brands such as Hanky Panky lingerie, Corelle Brands, Evian and Bosch amongst others. The digital transformations involved navigating complex global portfolios and client+agency teams across markets such as the US, Canada, UK, Spain, Germany, Brazil, Mexico, Columbia, Russia, India, China and Australia.

At Ogilvy, Anika was the Global Business Lead for the Starwood Group of Hotels. She led multi-functional teams to drive a precision-targeted digital transformation, utilizing sophisticated CRM techniques to millions of Starwood Preferred Guest members in 110+ countries. She is credited for adopting several new initiatives, including ‘Mobile first’, video email marketing, geo-targeting and the re-launch of the ‘experiential’ member engagement initiative. These initiatives were launched across Starwood’s entire digital ecosystem, including the website and the app.

She also led DuPont’s B2B2C businesses leading profitable multi-million dollar, multi-country digital transformation of their Food & Beverages, Cosmetics, Automotive, Advance Materials and Packaging businesses. These digital initiatives were at a corporate, BU and brand level. She globally repositioned iconic brand Teflon, leading cross-functional glocal teams to execute a 360 degree integrated brand campaign for the B2B and the B2B2C space. Other brands she led to successful digital transformations included Kevlar, Nomex, Sentryglas, Corian and Tyvek. Anika was recognized as a Rising Star by Ogilvy North America.

As BBDO’s Digital Global Account Lead on Dubai Tourism, Anika led the team responsible for transforming Dubai into a global tourist destination well on its way to reaching its goal of 25 million visitors, establishing Dubai as a top 10 tourist destination by the year 2020. The digital transformation of the ‘Brand Dubai’ experience included the launch of the new Dubai website, the Dubai app, social media and content strategy across 5 global markets as well as several other Omni-channel experiences such as the #mydubai social initiative. Anika was also responsible for initiating and launching an integrated multi-media campaign to drive seasonal traffic from 16 countries to Dubai.

At Lowe and Grey Worldwide, Anika led a portfolio of global consumer accounts including Unilever and Johnson & Johnson across global markets and channels. For Unilever, Anika was the Account Head responsible for the Soaps and detergents category, trusted with the successful relaunch of the world’s largest volume brand. Anika won the Unilever Chairman’s award for outstanding performance.
At Grey, Anika launched the Cough and Cold OTC offering for Johnson & Johnson, was the global lead for Evian Water and launched Bosch’s Home offerings. She was recognized as a rising star by Grey South East Asia.

In her most recent role, Anika was the Vice President of Client Services & Growth at NetElixir, leading eCommerce strategy portfolios for NA clients and key partnerships with Google, Microsoft, Facebook, and UPS to deliver profitable portfolio YOY growth of more than 40% for clients such as Lenovo, Walkers Shortbread, Corelle Brands and Hallmark.

Anika is an Adjunct Professor of Marketing, Digital Marketing, Digital Strategy, Social Media and Mobile-first Marketing at the NYU Stern School of Business, the FDU Silberman College of Business and the Rutgers Business School. She was instrumental in the conception and launch of the Masters of Science in Digital Marketing program at Fairleigh Dickinson, a testimonial to her expertise in this field.
Anika recently launched a weekly column with Adage called #MobileWatch, a playground for all things digital with an emphasis on consumer journeys. She holds an MBA in Marketing and a BA in Psychology. Anika has also completed the Digital Marketing, Social Media and eCommerce course from The Wharton School of Business.

Anika can be reached at: anikadas@gmail.com
Anika’s Adage column can be accessed here: http://www.adageindia.in/tagsearchlist/tag-key,query-mobile-watch.cms
Connect with Anika on LinkedIn here: https://www.linkedin.com/in/digitalanikasharma/

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