Unlock access to Thinkers360 AI to fast-track your search for analysts and influencers.
This feature is available for Enterprise Lite and Enterprise Members Only.
You have been temporarily restricted. Please be more thoughtful when adding content for your portfolio. Your portfolio and digital media kit and should be reflective of the professional image you wish to convey. Accounts may be temporarily restricted if we receive reports of spamming or if the system detects excessive entries.
Membership
Publish your original ideas on the Thinkers360 platform!
This feature is available for Pro and Pro-Plus Members Only.
Speaker Bureau functionality whereby individuals can be featured speakers within our Speaker Bureau service and enterprises can find and work with speakers.
This feature is available for Pro, Pro-Plus, Premium and Enterprise Members Only.
Highlight your featured products and services within our company directory for enhanced visibility to active B2B buyers worldwide. This feature is available for Pro, Pro Plus, Premium and Enterprise Members Only.
Contribute to the Thinkers360 Member Blog and have your thought leadership featured on our web site, newsletter and social channels. Reach our opt-in B2B thought leader community and influencer marketplace with over 100M followers on social media combined!
You’ve reached your daily limit for entering quotes. Please only add personally-authored content which is reflective of your digital media kit and thought leadership portfolio.
Thinkers360 Content Library
For full access to the Thinkers360 content library, please join our Content Plan or become a contributor by posting your own personally-authored content into the system via Add Publication or Import Publication.
Dashboard
Unlock your personalized dashboard including metrics for your member blogs and press releases as well as all the features and benefits of our member plans!
Interested in getting your own thought leader profile? Get Started Today.
Panagiotis G. Lendaris
Retail Manager at Retail Sales Executive
Retail Manager - MBA , Greece
Retail Manager | MBA | ADE in Retail Management | BSc Economics | Certified CCXO | Lifelong Learner | Re/Upskilling Enthusiast | Top 50 Global Thought Leader and Influencer on Retail 2025
Panagiotis G. Lendaris
Points
Academic
295
Author
45
Influencer
105
Speaker
3
Entrepreneur
1
Total
449
Points based upon Thinkers360 patent-pending algorithm.
Managing a Business 2025-2026
Santa Clara University
September 21, 2025
Santa Clara University MOBI Managing a Business Course 2025-2026
Awarded to Panagiotis G. Lendaris
Issued 21 September 2025, 6:13 AM
Issued by SCU MOBI
Course: Managing a Business 2025-2026
Earned upon successful completion of the course
Criteria
Complete ALL of the listed requirements.
ALL of the following activities are completed:
"Quiz - Managing a Business Final Exam"
"Feedback - Managing A Business Student Feedback Survey 2025-2026"
Users must complete the course"Managing a Business 2025-2026"
Enterprise Design Thinking Practitioner
IBM SkillsBuild
September 14, 2025
Enterprise Design Thinking Practitioner
Issued by IBM SkillsBuild
This earner has knowledge of the value of Enterprise Design Thinking and its framework to solve complex, human-centered problems at scale. The individual understands the value of collaborating, conducting design research, synthesizing findings, prototyping, and storytelling to align teams. The Practitioner knows their primary user group, shares Enterprise Design Thinking with others, and finds opportunities to apply design thinking activities in their everyday work to drive better outcomes.
Tags: Design Thinking, Digital Transformation, Leadership
Positive Psychology
Harvard Health Publishing - HMS Harvard Medical School
July 13, 2025
I’m excited to announce that I have successfully completed the Positive Psychology course, awarded by Harvard Health Publishing of Harvard Medical School.
This learning journey deepened my understanding of the science behind well-being, resilience, and human flourishing—and how cultivating positive emotions, engagement, relationships, meaning, and accomplishment (PERMA) can help individuals and organizations thrive.
Key takeaways:
The practical application of positive psychology in daily life and leadership
How to build resilience in the face of adversity
The power of mindfulness, gratitude, and emotional intelligence in personal and professional growth
Looking forward to applying these insights to help create healthier workplaces, stronger teams, and more meaningful connections.
https://ti-user-certificates.s3.amazonaws.com/e1700f87-1740-420f-af5e-5dd0786b819c/7558e2ce-36ee-47e7-804e-e8310a60b107-panagiotis-g-lendaris-20d7ae3f-7069-4fb1-9c91-318f3fc0d900-certificate.pdf
Issued on
July 13, 2025
Expires on
Does not expire
Microsoft Educator Academy
Microsoft Learn
June 19, 2025
nvesting in teachers' growth to help them be more effective is key to improving student learning. The reason: teacher quality has more impact on students than any school education program or policy does, and in fact, teacher effectiveness is the largest factor influencing student outcomes, outside of family background.
To transform education, it's critical that all teachers, leaders, and staff have the ability and capacity to continually evolve their methods and adopt new technologies as lifelong learners. Microsoft developed many resources for educators and other school staff, whether they're classroom teachers, school leaders, or in other roles.
If an educator or school leader is new to Microsoft teaching and learning tools, this learning path helps get you started. Focused on best practice and some basics for facilitating a blended or hybrid learning environment, this is the first step in a professional growth journey.
Credential ID https://learn.microsoft.com/en-us/users/panagiotisglendaris-3696/achievements/print/j6uk9p4t?tab=tab
Supply Chain Threat Awareness Certification from the Center for Development of Security Excellence (CDSE)
Defense Counterintelligence and Security Agency (DCSA) - Center for Development of Security Excellence (CDSE)
June 15, 2025
Supply Chain Threat Awareness
CI102.16
Description:
This course provides a detailed explanation of the importance of Supply Chain Threat Awareness, which encompasses and defines Supply Chain and Supply Chain Risk Management (SCRM). The reader will learn what potential threats are posed by Foreign Intelligence Entities (FIE), criminals, and strategic competitors, as-well as various risk mitigation strategies/countermeasures.
Learning Objectives:
After completing this course, the student will be able to explain the importance of Supply Chain Threat Awareness in cleared industry and academia. This course
covers:
Describe the purpose of protecting the Supply Chain and governing policies
Identify potential threats to the Supply Chain
List risk mitigation strategies used in Supply Chain Risk Management
Delivery Method: eLearning
Length: 30 Minutes
Target Audience:
The target audience for the Supply Chain Threat Awareness course includes Department of Defense (DOD) military, civilian, contractors, and cleared industry who perform duties pertaining to the protection of our Nation's supply chain and Supply Chain Risk Management (SCRM).
Certified Lean Management Professional (CLP-Management)
SkillFront
May 01, 2025
Earning Criteria
Register online for your Certified Lean Management Professional (CLP-Management) Program. Instantly after your registration, SkillFront sends your details to access your training materials and program examination.
Study and learn training materials (ebooks, audiobooks, videos, interactive live online, or recorded classes) provided by SkillFront. (Materials are provided as free of charge bonuses to program participants).
Take your Online Test Exam anywhere and anytime you want, and correctly answer at least 60% of 40 multiple-choice questions. Your exam access code remains valid for 365 days after your registration, so you can take your time before you complete your exam. Access to your training materials and programs are lifetime valid, so they never expire.
PwC US - Management Consulting Job Simulation
PwC US - Forage
January 15, 2025
PwC US - Management Consulting Job Simulation
Thrilled to share a new professional milestone!
I just completed PwC US's Management Consulting Virtual Experience Program on Forage. This hands-on simulation was an incredible opportunity to explore the world of consulting and build practical skills.
Here’s what I accomplished:
Completed a job simulation focused on business transaction diligence
Created a three-slide presentation to highlight synergy potential
Built a dynamic model with editable fields and assumptions
Crafted a clear and concise email summary to communicate key findings ️
This experience not only enhanced my analytical, communication, and financial modeling skills but also gave me valuable insights into the fast-paced world of management consulting.
Thank you to PwC and Forage for creating such an engaging and impactful program. I’m excited to apply these learnings to future opportunities!
Tags: Business Strategy, Management, Project Management
Customer Experience (CX) for Business Success
HP-LIFE
January 12, 2025
Customer Experience (CX) for Business Success
Learn how customer-centric businesses listen to the voice of the customer to inform their strategies for growth, innovation, and development.
Overview
Lessons
How does customer experience (CX) affect business outcomes?
Learn how customer-centric businesses listen to the voice of the customer to inform their strategies for growth, innovation, and development.
In this course, you will:
Define CX and its role in shaping your approach to business strategies.
Examine the benefits of customer-centric approaches for business.
Recognize the definitions and effects of promoters and detractors.
Discover key CX metrics, exploring the relationship between net promoter score (NPS) and business outcomes.
Understand the importance of listening to customers with compassion.
Consider strategies for improving customer value and experience.
IS-912: Retail Security Awareness: Understanding the Hidden Hazards
FEMA-National Disaster & Emergency Management University
December 16, 2024
Retail Security Awareness: Understanding the Hidden Hazards
Course Date
10/31/2013
Course Overview
The purpose of this course is to make persons involved in commercial retail operations aware of the actions they can take to identify and report suspicious purchases or thefts of products that actors could use in terrorist or other criminal activities.
To achieve this goal, the course provides an overview of prevention steps aimed at identifying and monitoring high-risk inventory products and reporting suspicious activities to law enforcement agencies.
Course Objectives:
At the end of this course, the participants will be able to:
Identify steps they can take to help prevent their inventory from being used to manufacture or deploy homemade explosives.
Describe the importance of identifying and reporting suspicious purchases and activities in the retail sector.
Specify additional actions they can take to protect their inventory from misuse or theft.
Primary Audience
This course is designed for retail managers, loss prevention specialists, risk management specialists, product managers, sales associates, and others involved in retail operations.
Cyber Awareness Challenge 2025
Defense Counterintelligence and Security Agency (DCSA)
December 02, 2024
Cyber Awareness Challenge 2025
DS-IA106.06
Description:
This 2025 course was created by DISA and is hosted on CDSE's learning management system STEPP.
The purpose of the Cyber Awareness Challenge is to influence behavior by focusing on actions that authorized users can engage to mitigate threats and vulnerabilities to DOD Information Systems. This training is current, engaging, and relevant to the user. The Cyber Awareness Challenge is the DOD baseline standard for end user awareness training by providing awareness content that addresses evolving requirements issued by Congress, the Office of Management and Budget (OMB), the Office of the Secretary of Defense, and Component input from the DOD Chief Information Officer (CIO) chaired Cyber Workforce Advisory Group (CWAG).
This course provides an overview of current cybersecurity threats and best practices to keep information and information systems secure at home and at work. The training also reinforces best practices to protect classified information, controlled unclassified information (CUI), and personally identifiable information (PII).
A Knowledge Check option is available for users who have successfully completed the previous version of the course. After each selection on the incident board, users are presented one or more questions derived from the previous Cyber Awareness Challenge. If all questions are answered correctly, users will skip to the end of the incident. If any questions are answered incorrectly, users must review and complete all activities contained within the incident.
The purpose of the Cyber Awareness Challenge is to influence behavior, focusing on actions that authorized users can engage to mitigate threats and vulnerabilities to DoD Information Systems. This training is current, designed to be engaging, and relevant to the user. The Cyber Awareness Challenge is the DoD baseline standard for end user awareness training by providing awareness content that addresses evolving requirements issued by Congress, the Office of Management and Budget (OMB), the Office of the Secretary of Defense, and Component input from the DoD CIO chaired Cyber Workforce Advisory Group (CWAG). This course provides an overview of current cybersecurity threats and best practices to keep information and information systems secure at home and at work. The training also reinforces best practices to protect classified, controlled unclassified information (CUI), and personally identifiable information (PII). A Knowledge Check option is available for users who have successfully completed the previous version of the course. After each selection on the incident board, users are presented one or more questions derived from the previous Cyber Awareness Challenge. If all questions are answered correctly, users will skip to the end of the incident. If any questions are answered incorrectly, users must review and complete all activities contained within the incident.
Tags: Cybersecurity, IT Operations, National Security
IS-0240.c: Leadership and Influence
FEMA-National Disaster & Emergency Management University
November 17, 2024
Course Overview
The goal of this course is to improve your leadership and influence skills. This course addresses: Leadership from within; How to facilitate change; How to build and rebuild trust; Using personal influence and political savvy; and Fostering an environment for leadership development.
Course Objectives:
Explain what leadership means for emergency personnel.
Explain why effective leadership begins with personal insight and development.
Identify your leadership capabilities and areas for personal development.
Describe a change management model and the process for planning, communicating, and implementing changes.
Describe how to build and rebuild trust in an organization.
Use personal influence and develop political savvy to network and influence people effectively.
Develop strategies for creating a positive work environment that fosters leadership and a commitment to continuous improvement in others. List only the main objectives of the course, to be included in
The Chief CX (Customer Experience) Officer certification is a valuable credential that holds immense importance for both employees and companies in today's business landscape. This certification recognizes individuals who have developed a comprehensive understanding of customer experience strategies and possess the skills necessary to drive customer-centric initiatives within organizations.
For employees, obtaining the Chief CX Customer Experience Officer certification opens up a world of opportunities. Customer experience has emerged as a critical aspect of business success, and companies are increasingly seeking professionals who can lead their CX efforts. By earning this certification, individuals showcase their expertise and commitment to delivering exceptional customer experiences, making them highly sought-after candidates for CX leadership roles. This certification validates their knowledge of industry best practices, frameworks, and methodologies, providing them with a competitive edge in the job market.
Moreover, the Chief CX Customer Experience Officer certification equips professionals with a comprehensive skill set that is transferable across industries. Customer experience is a universal concept that applies to businesses of all sizes and sectors. Whether one works in retail, finance, healthcare, or technology, understanding and implementing effective CX strategies is essential. This certification enables individuals to navigate the evolving customer landscape, develop customer-centric strategies, and drive positive outcomes for both customers and the organization. It enhances their career prospects and opens doors to senior leadership positions focused on customer experience and satisfaction.
From a company's perspective, investing in employees who hold the Chief CX Customer Experience Officer certification is invaluable. Customer experience has a direct impact on customer satisfaction, loyalty, and ultimately, business performance. Having a designated CX officer who possesses this certification ensures that the organization has a dedicated leader who can shape and execute customer experience strategies effectively. These professionals can drive customer-centric cultural transformation within the organization, aligning all departments and stakeholders towards a unified goal of delivering exceptional experiences.
Companies with a Chief CX Customer Experience Officer can also gain a competitive advantage in the market. By prioritizing customer-centricity, organizations differentiate themselves from competitors and build long-term customer relationships. This certification equips CX officers with the skills to design and implement customer journey maps, conduct customer research and analysis, leverage technology for personalized experiences, and drive continuous improvement. By optimizing the customer experience, companies can increase customer satisfaction, loyalty, and advocacy, resulting in improved brand reputation and increased revenue.
Additionally, the Chief CX Customer Experience Officer certification enables companies to stay abreast of evolving customer expectations and market trends. CX professionals with this certification bring industry insights, knowledge of emerging technologies, and an understanding of customer needs and pain points. They can drive innovation by leveraging customer feedback, identifying new business opportunities, and proactively addressing customer demands.
The Chief CX Customer Experience Officer certification holds significant importance for both employees and companies. It empowers professionals with a competitive edge in the job market and enhances their career prospects by showcasing expertise in customer experience management. For companies, this certification ensures the presence of a CX leader who can transform the organization's approach to customer experience, leading to improved customer satisfaction, loyalty, and business success. Embracing customer experience as a strategic priority and investing in certified CX professionals is a proactive approach that positions organizations for long-term growth and sustainability in today's customer-centric business landscape.
https://edu.gtf.pt/pluginfile.php/1/tool_certificate/issues/1705056037/4657358750PL.pdf
Issued on
January 12, 2024
Expires on
Does not expire
Credential ID https://edu.gtf.pt/pluginfile.php/1/tool_certificate/issues/1705056037/4657358750PL.pdf
Team Leadership and Motivation
Centre of Excellence
November 14, 2023
Team Leadership and Motivation by the Centre of Excellence
*A highly practical and engaging course that will equip you with the skills and knowledge you need to lead and motivate your team to achieve high performance. *
This course is designed for anyone who is in a leadership position or who aspires to be a leader. It will cover a wide range of topics, including:
The different styles of leadership
How to set clear goals and expectations
How to motivate and inspire your team
How to deal with conflict and manage difficult conversations
How to create a positive and productive work environment
The course will be delivered by experienced trainers who will use a variety of teaching methods, including lectures, case studies, and group discussions. You will also have the opportunity to practice what you have learned through a series of exercises and simulations.
Benefits of taking this course:
You will gain a deeper understanding of the principles of leadership and motivation
You will develop the skills you need to lead and motivate your team to achieve high performance
You will learn how to create a positive and productive work environment
You will earn 150 CPD (Continued Professional Development) points
Course Format:
The course is delivered online and can be studied at your own pace
The course takes approximately 150 hours to complete
You will have lifetime access to the course materials
About the Centre of Excellence:
The Centre of Excellence is a leading provider of online courses for professionals
We offer a wide range of courses on a variety of topics
Our courses are delivered by experienced trainers
We are committed to providing high quality training that meets the needs of our learners
Why choose the Centre of Excellence?
We have a proven track record of delivering high quality training
Our courses are affordable and accessible
We offer a flexible learning experience
We are committed to providing excellent customer service
I hope this information is helpful. Please let me know if you have any questions.
Team Leadership and Motivation course by Centre of ExcellenceΑνοίγει σε νέο παράθυρο
www.centreofexcellence.com
Team Leadership and Motivation course by Centre of Excellence
This course is ideal for anyone who wants to develop their leadership skills and become a more effective leader. It is also a valuable resource for anyone who is building a team or managing a team of people.
I highly recommend this course to anyone who is interested in learning more about leadership and motivation.
People hate negative leaders. Business success comes from the leadership of a positive thinking person. This course teaches you the secret tips to becoming a positive thinking leader.
MBA Diploma Program - Master of Business Administration
Academy Europe Open University
October 08, 2023
Academy Europe MBA Program
Academy Europe is an independent institute which helps organisations and professionals get accredited with worldwide renowned and valid MBA degrees and prove their competence in MBA domains. We empower professionals worldwide to build their careers, and companies to create and sell their outstanding products and services.
https://academyeurope.eu/certificates/d4169ac7a99d51d18291aedfd67fc748/
https://academyeurope.eu/lp-courses/mba-diploma-program/transcription-of-mba-program/
https://academyeurope.eu/course-category/mba-diploma-program/
https://academyeurope.eu/lp-courses/mba-diploma-program/master-of-business-administration/
Issued on
October 8, 2023
Expires on
Does not expire
Credential ID https://www.credential.net/0d1533cc-4b7f-423a-8cdb-a3bf810e64bc?username=panagiotisglendaris474273
Leadership Skills Training
Leaders Excellence-Harvard Square
July 16, 2023
Earn an Achievement in Leadership Skills Training Online from Harvard Square
Gain a deeper understanding of leadership topics—and unlock your potential—with effective leadership skills training. The program is delivered 100% online from the prestigious Harvard Square with unique designed MBA-level program materials. Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. What makes a great leader? This program will explore this question and provide you with these skills. It will also help you become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for yourself and others), providing feedback, resolving conflict, and administering discipline.
The Leadership Skills Training program consists of self-directed course materials in key aspects of leadership online from Harvard Square with a completion time of 30 days. This course is completed by eLearning modules and training manuals, allowing you to take it when you’re ready and at your own pace. Aside for the eLearning course on Supervising (Leading) Others, each topic includes a training manual, action plan template, podcast, and digital badge. You will also get access to several recorded Leaders Excellence webinars by top faculty from renowned universities such as Stanford and Harvard. At the end of the program, you have to complete a multiple-choice quiz in order to receive your achievement certificate.
Excel Fundamentals – Formulas for Finance
CFI® - Corporate Finance Institute
October 10, 2020
Become an Excel "power user" for financial analysis. This course gives you all the formulas, functions, shortcuts and best practices required for financial modeling in Excel. This course is designed specifically for Excel users who are already performing professional financial analysis and financial modeling, or are looking to prep for a wall street career.
Credential ID https://pdf.credential.net/wjzy5ynb_1742824535885.pdf
The Future of Core Skills in the Job Market by 2030
Panagiotis G. Lendaris / Blogspot
April 27, 2025
The future of work is both exciting and demanding. With rapid technological advancements, the emergence of new industries, and the continuous evolution of existing ones, the skills needed to thrive in the job market are changing dramatically.
To future-proof your career for 2030, it’s crucial to develop a combination of technical (hard) and interpersonal (soft) skills that will be in high demand.
Don’t Speak Up, It’s a Trap – The Reality in Modern Workplace
Panagiotis G. Lendaris
November 22, 2025
The article “Don’t Speak Up, It’s a Trap – The Reality in Modern Workplace” explores how many companies promote a “speak-up culture,” but in practice employees often remain silent. It argues that despite surface-level initiatives like anonymous hotlines, there is a lack of real psychological safety: fear of retaliation, power imbalances, and inaction by management discourage people from voicing concerns. This silence not only stifles innovation but can also lead to repeated organizational mistakes, toxic culture, and burnout. The piece concludes that leaders must build genuine trust, listen actively, and act on feedback — without punishing the messenger — if they want to dismantle this “trap.”
Tags: Behavioral Science, Business Strategy, Leadership
The Art of SALES: Turning Conversations into Lasting Relationships
Panagiotis G. Lendaris
October 05, 2025
The Art of SALES: Turning Conversations into Lasting Relationships
Sales isn't just about closing a deal - it's about initiating a transformation. It's the profound art of converting needs into tailored solutions, turning unanswered questions into crystal-clear understanding, and building trust that culminates in undeniable value.
A true salesperson is far more than someone who simply "sells." They are an astute problem solver, a meticulous relationship builder, and a powerful value creator.
To master this art, every salesperson should embrace the S.A.L.E.S. formula:
S - Serve the customer's needs with genuine intent.
A - Ask the right questions to uncover true pain points and desires.
L - Listen actively and carefully to truly understand, not just to reply.
E - Explain the value clearly, showcasing how your solution brings tangible benefits.
S - Seal the deal with confidence, knowing you've provided the best solution.
Final Thought:
Sales isn’t a transaction—it’s a relationship. By following this framework, professionals can elevate their approach, ensuring that every conversation brings value and every deal strengthens trust.
Remember: A good salesperson understands their product. A great one understands their customer.
The Future of Core Skills in the Job Market by 2030
Panagiotis G. Lendaris
August 27, 2025
The future of work is both exciting and demanding. With rapid technological advancements, the emergence of new industries, and the continuous evolution of existing ones, the skills needed to thrive in the job market are changing dramatically.
You’re not a leader if your absence feels like a relief
Panagiotis G. Lendaris
July 05, 2025
Leadership is not about your ego. It’s about their energy.
If your team only exhales when you’re gone, you haven’t created a high-performing team—you’ve created a performance for you. That’s not sustainable, and it’s certainly not scalable.
A great leader's absence should feel like a gap, not a relief. Like a missing force, not a removed obstacle.
So, ask yourself again—what do people feel when you're not there?
That answer may be your most honest leadership scorecard yet.
SHU-HA-RI: The Pathway to Mastery in Modern Business
LinkedIn / Panagiotis G. Lendaris
June 08, 2025
The Path to Mastery in Modern Business: Embracing Shu Ha Ri
In today's rapidly evolving business landscape, the pursuit of mastery—in skills, processes, and strategic thinking—is not just an aspiration, but a necessity for survival and growth. While we often focus on the latest methodologies and technological advancements, there's profound wisdom to be gained from ancient concepts. One such concept, deeply rooted in Japanese martial arts and craftsmanship, is Shu Ha Ri (守破離).
Steve Jobs’ 8 Rules for Sales Excellence
LinkedIn/Panagiotis G. Lendaris
May 18, 2025
Ever wonder what fueled Apple's groundbreaking success? Beyond innovation, Steve Jobs possessed a profound understanding of sales and connecting with customers.
This insightful infographic breaks down his 8 core principles for achieving sales excellence – lessons that remain incredibly relevant today, regardless of your industry.
From crafting a compelling narrative to embracing persistence, these aren't just tactics, they're a philosophy, a playbook for modern retail—where the Experience is the Product, and Connection is the Currency.
Be Kind withound being soft. Be Strong without being hard.
LinkedIn / Panagiotis G. Lendaris
April 04, 2025
Be Kind withound being soft. Be Strong without being hard.
True leadership isn’t about choosing between kindness and strength—it’s about mastering both. Kindness fosters trust and connection, while strength ensures resilience and decisiveness. When balanced, they create a leader who inspires, empowers, and drives meaningful impact.
Tags: Business Continuity, Business Strategy, Entrepreneurship
Big Ideas 2025: The Retail Industry's Next Frontier
LinkedIn/Panagiotis G. Lendaris
December 12, 2024
As 2025 approaches, the retail industry is on the brink of transformative change. One of the most impactful trends in the coming year will be the rise of AI-driven hyper-personalized shopping experiences, powered by advanced data integration.
Why this matters:
Customers increasingly expect tailored experiences both online and in-store. Retailers that leverage AI to analyze customer behavior, predict preferences, and offer real-time personalized recommendations will stand out in an ultra-competitive market. Imagine walking into a store where your preferences are already known, and recommendations appear on your phone or via interactive displays—this is the future of seamless shopping.
Μπορεί η Αύξηση των Μισθών να Οδηγήσει σε Μόνιμη Αναθέρμανση της Οικονομίας και Ανάπτυξη;
LinkedIn/Panagiotis G. Lendaris
December 07, 2024
Η Eλληνική οικονομία, όπως και πολλές άλλες, βασίζεται σε μεγάλο βαθμό στην καταναλωτική δύναμη των πολιτών. Κατά τις εορταστικές περιόδους, όπως τα Χριστούγεννα, η αγορά αναμένει μια «ανάσα» από την αυξημένη κατανάλωση που συνοδεύεται από την καταβολή του Δώρου Χριστουγέννων.
Ωστόσο, η ερώτηση που ανακύπτει είναι: Γιατί αυτή η αύξηση στην κατανάλωση να είναι εποχιακή; Θα μπορούσε μια γενικότερη πολιτική αυξήσεων στους μισθούς να δημιουργήσει μακροπρόθεσμη ανάπτυξη και σταθερή οικονομική ευημερία;
December: The Month of Holidays, Joy, and Hard Work for Supermarket Employees
LinkedIn/Panagiotis G. Lendaris
December 01, 2024
The holiday season, marked by festive decorations, joyous celebrations, and family gatherings, is a time most of us eagerly anticipate. December brings with it a sense of magic, unity, and generosity. But behind the scenes of this seemingly effortless holiday cheer lies the relentless dedication of supermarket employees, who work tirelessly to ensure our tables are bountiful, our gifts are purchased, and our traditions remain intact.
For many supermarket employees, December is not only the busiest time of the year but also the most demanding. As we enjoy the season's warmth and comfort, it's essential to recognize their efforts and extend kindness and gratitude.
KPI's vs. OKR's: Understanding Their Role in the Modern Business Environment
LinkedIn / Panagiotis G. Lendaris
November 26, 2024
In today’s fast-paced and data-driven business world, setting clear goals and tracking performance is essential. Two widely used frameworks—KPI's (Key Performance Indicators) and OKR's (Objectives and Key Results)—serve this purpose.
KPI's and OKR's are not competing methodologies but complementary tools that cater to different facets of business performance. While KPI's provide the stability and focus needed to sustain operations, OKR's drive the strategic vision that propels organizations forward. Together, they form a robust framework that balances ambition with execution—an essential ingredient for success in the modern business environment.
Tags: Analytics, Business Strategy, Predictive Analytics
Shopping Therapy in Supermarkets: Finding Joy in the Aisles
LinkedIn / Panagiotis G. Lendaris
November 23, 2024
In today’s fast-paced and often stressful world, Supermarkets are emerging as an unlikely source of therapy. What was once considered a routine task, has transformed into a soothing ritual for many.
The sensory experience of shopping, combined with the emotional release and satisfaction it provides, has made this simple activity a surprisingly effective way to relax and recharge.
Tags: Customer Experience, Health and Wellness, Retail
“In weak companies politics win, In strong companies best ideas win”
LinkedIn/Panagiotis G. Lendaris
November 16, 2024
“In weak companies, politics win. In strong companies, best ideas win.”
This quote serves as a powerful reminder: a company's strength is defined by how it treats ideas and manages people. While politics may thrive in weak environments, strong companies harness the collective brilliance of their teams to drive meaningful progress.
Tags: Business Strategy, Change Management, Leadership
Front-line Salespeople in Executive Meetings
LinkedIn/Panagiotis G. Lendaris
October 02, 2024
General managers meetings, Sales managers meetings, Regional managers meetings, Supervisors meetings. Really, how different would all these meetings be if a front-line salesperson who comes into daily contact with the end recipient-the customer, participated in them each time?
Meetings of the various levels of hierarchy, from General Managers to supervisors, are an integral part of the operation of any business. They are often characterized by strategic discussions, planning and decision-making based on data and reports. However, what is often missing from these meetings is direct contact with the reality of the market and the actual experience of the end customer. If we invited a front-line salesperson to these meetings, the picture would change significantly.
Why a Career in Supermarkets is More Than Just Stocking Shelves
LinkedIn/Panagiotis G. Lendaris
September 15, 2024
When people think about supermarkets, they often imagine shelves stocked with products, bustling checkout lines, and employees restocking goods. However, supermarkets are much more than just a place for groceries—they represent a thriving industry filled with career growth, stability, and diverse opportunities. In fact, a career in the supermarket sector can lead to long-term success in numerous fields such as management, logistics, customer service, marketing, hr, and more.
Η Ευκαιρία Ανάπτυξης των My Μarket Local το 2025
LinkedIn/Panagiotis G. Lendaris
September 01, 2024
Οι καταναλωτές στην Ελλάδα, όπως και παγκοσμίως, στρέφονται όλο και περισσότερο σε μικρότερα, γρήγορα και ευέλικτα καταστήματα που προσφέρουν άμεση πρόσβαση σε βασικά προϊόντα. Οι σύγχρονες ανάγκες για γρήγορη εξυπηρέτηση και ευκολία προτιμώνται σε σχέση με τα παραδοσιακά μεγάλα σούπερ μάρκετ, ιδιαίτερα σε αστικές περιοχές. Αυτό δημιουργεί πρόσφορο έδαφος για την ανάπτυξη καταστημάτων τύπου convenience stores μέσω franchise.
Inspire your People not Command Them
LinkedIn/Panagiotis G. Lendaris
January 14, 2024
Inspiring people rather than commanding them is a powerful leadership approach that fosters collaboration, creativity, and a positive work environment. Here are some strategies to inspire your team
The New Leadership KPI's: Keeping People Interested, Informed, Involved, and Inspired
LinkedIn/Panagiotis G. Lendaris
January 07, 2024
Keeping people interested, informed, involved, and inspireded, informed, involved, and inspired is crucial for any organization or individual seeking to engage with their audience. These four elements are interconnected and play a vital role in fostering meaningful connections and achieving long-term success.
Customer Experience (CX)- The Key to Business Success
LinkedIn/Panagiotis G. Lendaris
December 10, 2023
In today's competitive and ever-evolving business landscape, Customer Experience (CX) has emerged as a critical factor that determines a company's success. It's no longer enough to simply provide a high-quality product or service; businesses must also strive to deliver exceptional customer experiences across all touchpoints.
If you’re the smartest person in the room, you are in the wrong room
LinkedIn/Panagiotis G. Lendaris
November 07, 2023
The quote "If you're the smartest person in the room, you are in the wrong room" is often attributed to various authors and thought leaders, and its origin is somewhat unclear. However, the message behind this quote is widely understood and appreciated in the context of personal and professional growth.
Tags: Careers, Change Management, Personal Branding
Perfect Results Count -- not a perfect process.
LinkedIn/Panagiotis G. Lendaris
November 04, 2023
The quote "Perfect results count -- not a perfect process. Break the rules" is from Nike's original principles, which were written in 1977 by Rob Strasser.
The principle of "Perfect results count - not a perfect process" is a reminder that it is more important to achieve the desired outcome than to follow every step of a process rigidly. This is often important in business, where companies need to be adaptable and able to make quick decisions in order to succeed.
Επιταχύνεται η επέκταση του δικτύου franchise της Metro
σελφ σερβις /LinkedIn / Panagiotis G. Lendaris
November 12, 2024
Με ταχύτατους ρυθμούς εξελίσσεται η ανάπτυξη των καταστημάτων franchise της METRO AEBE, με την προοπτική η εταιρεία μέχρι τα τέλη του έτους να έχει θέσει σε λειτουργία συνολικά 39 καταστήματα. Ο σχεδιασμός της φέτος προβλέπει την ένταξη στο δίκτυο δικαιόχρησης συνολικά 25 μαγαζιών και για το 2025 ακόμα τριάντα νέων. Επισημαίνουμε ότι η Metro αναπτύσσει σταδιακά την παρουσία της με καταστήματα δικαιόχρησης και στην πόλη της Θεσσαλονίκης.
Thinkers360 Top Voices 2025 - OVERALL
Thinkers 360
October 01, 2025
Honored & Grateful
I’m truly humbled to be recognized among the Thinkers360 Top Voices of 2025 – a global list of leading thought leaders, advisors, analysts, authors, influencers & speakers who are shaping the future of business, technology, and sustainability!
This recognition highlights the power of sharing knowledge, sparking conversations, and building meaningful professional connections across industries.
Σε μια εποχή καθημερινών εξελίξεων και διαρκών αλλαγών, το οργανωμένο λιανεμπόριο τροφίμων αντιμετωπίζει νέες, πολυδιάστατες προκλήσεις. Οι καταναλωτές γίνονται ολοένα και πιο απαιτητικοί, αναζητώντας προϊόντα και υπηρεσίες, στην καλύτερη δυνατή τιμή που να καλύπτουν τόσο τις πραγματικές, όσο και τις ψυχολογικές τους ανάγκες, με ένα συνεχώς μεταβαλλόμενο καταναλωτικό προφίλ. Παράλληλα, και οι επιχειρήσεις καλούνται να προσαρμοστούν σε ένα δυναμικό και αβέβαιο περιβάλλον, όπου η ταχύτητα, η προσαρμοστικότητα και η αποδοτικότητα καθορίζουν την επιτυχία. Στη 15η χρονιά διοργάνωσης του, το ετήσιο Συνέδριο του Ινστιτούτου Έρευνας Λιανεμπορίου Καταναλωτικών Αγαθών έρχεται να προσφέρει το forum συζήτησης για όλες τις εξελίξεις στον κλάδο.
Το ετήσιο συνέδριο του ΙΕΛΚΑ επιστρέφει την Τετάρτη 27 Νοεμβρίου για να καλύψει τα βασικά πεδία που θα καθορίσουν τις εξελίξεις στο Οργανωμένο Λιανεμπόριο και τα Σουπερμάρκετ.
Kορυφαίοι ομιλητές
7 θεματικές ενότητες
Νέες έρευνες
Βέλτιστες πρακτικές σουπερμάρκετ
Panel συζήτησης επίκαιρων θεμάτων
Οι 7 θεματικές ενότητες του φετινού Συνέδριου:
Πληθωρισμός, κόστη και παραγωγικότητα
Mythbusters τιμών: Αλήθειες και Μύθοι
Αλλαγές στις καταναλωτικές και αγοραστικές τάσεις
Ψηφιακός μετασχηματισμός, Τεχνητή νοημοσύνη, Social media
Κλιματική κρίση και επίδραση στον κλάδο FMCG
Αλλαγές στη νομοθεσία και στο θεσμικό πλαίσιο
Καινοτομία στα τρόφιμα
Εξασφαλίστε τη θέση σας!
https://bit.ly/3NIkziT
#IELKAconference
Steve Jobs’ 8 Rules for Sales Excellence
LinkedIn / Panagiotis G. Lendaris
May 18, 2025
Timeless Wisdom for Sales Excellence, Courtesy of Steve Jobs
Ever wonder what fueled Apple's groundbreaking success? Beyond innovation, Steve Jobs possessed a profound understanding of sales and connecting with customers. This insightful infographic breaks down his 8 core principles for achieving sales excellence – lessons that remain incredibly relevant today, regardless of your industry.
From crafting a compelling narrative to embracing persistence, these aren't just tactics, they're a philosophy. Ready to level up your sales game with wisdom from a visionary?
ΝΕΥΡΟΜΑΡΚΕΤΙΝΓΚ - Οδυσσέας Κόλλιας
LinkedIn/Panagiotis G. Lendaris
November 09, 2024
Μια εξαιρετική προσθήκη για όσους θέλουν να εμπλουτίσουν τις γνώσεις τους γύρω από το πώς σκέφτεται και αισθάνεται ο καταναλωτής!
Το βιβλίο "Νευρομάρκετινγκ" του κ. Odyssefs Kollias αποτελεί μια πραγματική αποκάλυψη για τον κόσμο του μάρκετινγκ και της επιχειρηματικότητας. Ο συγγραφέας μας εισάγει στον συναρπαστικό κόσμο του νευρομάρκετινγκ, εξηγώντας πώς οι πέντε αισθήσεις μας – όραση, ακοή, αφή, όσφρηση και γεύση – και τα συναισθήματά μας, επηρεάζουν τις αποφάσεις που παίρνουμε ως καταναλωτές και, κατ' επέκταση, τις στρατηγικές που θα πρέπει να ακολουθήσουν οι επιχειρήσεις για να κερδίσουν την προσοχή και την εμπιστοσύνη του κοινού.
Το βιβλίο ξεχωρίζει για την απλή και κατανοητή γραφή του, αποφεύγοντας τον περίπλοκο ακαδημαϊκό λόγο και αντλώντας παραδείγματα από την καθημερινή ζωή που κάνουν τη θεωρία πρακτική και άμεσα εφαρμόσιμη. Με προσιτά παραδείγματα, όπως η επίδραση του αρώματος σε έναν χώρο καταστήματος ή ο τρόπος που ο φωτισμός και τα χρώματα επηρεάζουν τη διάθεση των πελατών, ο συγγραφέας μας κάνει να συνειδητοποιήσουμε πώς λειτουργούν πραγματικά οι πέντε αισθήσεις στην εμπορική επικοινωνία.
Πέρα από το εκπαιδευτικό κομμάτι, το βιβλίο δίνει έναν εντυπωσιακό τρόπο κατανόησης της ανθρώπινης συμπεριφοράς, βοηθώντας τόσο τους νέους όσο και τους έμπειρους επαγγελματίες να αντιληφθούν πώς μπορούν να κάνουν τις επιχειρήσεις τους πιο "ανθρώπινες" και συναισθηματικά συνδεδεμένες με το κοινό τους. Πρόκειται για ένα έργο που συνδυάζει με επιτυχία την επιστημονική ακρίβεια με την πρακτική εφαρμογή, προσφέροντας μια συναρπαστική ματιά στον τρόπο με τον οποίο οι επιχειρήσεις μπορούν να αξιοποιήσουν τη δύναμη του ανθρώπινου εγκεφάλου!
SHU-HA-RI: The Pathway to Mastery in Modern Business
LinkedIn / Panagiotis G. Lendaris
June 08, 2025
Embracing Shu Ha Ri isn't just about individual skill acquisition, it's a framework for organizational learning, continuous improvement, and sustainable innovation. By understanding and applying these three stages, businesses can cultivate a culture of mastery that propels them forward in an ever-competitive world.
On Your Way to the Top, Don’t Follow Rules – Follow Principles
LinkedIn / Panagiotis G. Lendaris
March 13, 2025
On Your Way to the Top, Don’t Follow Rules – Follow Principles
Success is often framed as a path paved with strict rules—rules about how to behave, how to work, and how to advance in life and business. But the most impactful leaders, innovators, and visionaries don’t merely follow rules; they follow principles. Rules may keep you within the lines, but principles help you break barriers and redefine what’s possible.
True Leaders don't create followers, they create more Leaders
LinkedIn / Panagiotis G. Lendaris
March 10, 2025
True leadership is about empowerment, mentorship, and inspiring others to reach their full potential.
Great leaders don't just seek to be followed- they cultivate future leaders who can carry forward the vision, innovate, and make their own impact.
Steve Jobs: Leadership & Intelligence in the Big Picture
LinkedIn / Panagiotis G. Lendaris
January 26, 2025
Steve Jobs: Leadership & Intelligence in the Big Picture
Steve Jobs believed that intelligence boils down to one key thing: The ability to see the big picture.
He had a unique approach to leadership, valuing people who had the courage to challenge the status quo, even his own ideas.
For him, the No.1 sign of leadership skills was the confidence to:
️ Question the ideas of your superiors.
️ Go against the flow when necessary.
️ Speak up and express what you truly think.
️ As he famously said:
"It doesn’t make sense to hire smart people and then tell them what to do. We hire smart people so they can tell us what to do."
True leadership is about empowering others to express themselves, create, and innovate!
You are made of the obstacles you overcome
LinkedIn / Panagiotis G. Lendaris
January 20, 2025
The challenges we encounter in our lives are not merely interruptions in our path, but valuable opportunities for personal growth, expanding knowledge, and strengthening our mental resilience. Through the process of overcoming obstacles, we build resilience, cultivate self-awareness, and acquire skills that shape and enhance our identity. Each obstacle we overcome becomes a building block of our evolution, reminding us of the strength we have to move forward!
[Red Bull - you are made of the obstacles you overcome ]
You are made of the obstacles you overcome
LinkedIn / Panagiotis G. Lendaris
November 24, 2024
The challenges we encounter in our lives are not merely interruptions in our path, but valuable opportunities for personal growth, expanding knowledge, and strengthening our mental resilience. Through the process of overcoming obstacles, we build resilience, cultivate self-awareness, and acquire skills that shape and enhance our identity. Each obstacle we overcome becomes a building block of our evolution, reminding us of the strength we have to move forward!
Retail Insights: How the Industry is Approaching Generative AI
LinkedIn/Panagiotis G. Lendaris
November 17, 2024
Retail Insights: How the Industry is Approaching Generative AI
Learn how retailers are implementing generative AI to benefit their businesses.
Since ChatGPT's launch, the retail industry has quickly embraced generative AI. Salesforce, with help from the Retail AI Council, surveyed 1,390 global retail decision-makers to better understand how they are integrating AI into their business strategy and developing best practices for these new capabilities.
Join Thinkers360 for free! Are you a Reader/Writer, Thought Leader/Influencer (looking to increase your earnings), or an Enterprise User (looking to work with experts)?
Leadership and Decision Making
Managing a Business 2025-2026
Lean Project Management (LeanPM) Yellow Belt
Enterprise Design Thinking Practitioner
Positive Psychology
Microsoft Educator Academy
Supply Chain Threat Awareness Certification from the Center for Development of Security Excellence (CDSE)
Certified Lean Management Professional (CLP-Management)
PwC US - Management Consulting Job Simulation
Customer Experience (CX) for Business Success
IS-912: Retail Security Awareness: Understanding the Hidden Hazards
Cyber Awareness Challenge 2025
IS-0240.c: Leadership and Influence
LinkedIn Certified Marketing Insider
Fundamentals of Marketing Promotion Tactics
Certified Chief Customer Experience Officer (CCXO)
Team Leadership and Motivation
Positive Leadership
MBA Diploma Program - Master of Business Administration
Mini MBA - London Institute of Business & Management (LIBM)
Leadership Skills Training
Professional Certificate In Strategic Leadership And Organisational Development
Mini-MBA in Innovation Management
International Diploma In Business Management
Excel Fundamentals – Formulas for Finance
The Role of Leadership in Decision-Making: Personal Thoughts and Experiences
The Future of Core Skills in the Job Market by 2030
Don’t Speak Up, It’s a Trap – The Reality in Modern Workplace
The Art of SALES: Turning Conversations into Lasting Relationships
The Future of Core Skills in the Job Market by 2030
Yesterday is history, Tomorrow is a mystery, Today is a gift – that’s why they call it the Present.
You’re not a leader if your absence feels like a relief
SHU-HA-RI: The Pathway to Mastery in Modern Business
Steve Jobs’ 8 Rules for Sales Excellence
Be Kind withound being soft. Be Strong without being hard.
The Power of Customer Retention: Why a Small Increase Can Make a Big Difference
People Do Business with People, Not Just Titles or Companies
Big Ideas 2025: The Retail Industry's Next Frontier
Μπορεί η Αύξηση των Μισθών να Οδηγήσει σε Μόνιμη Αναθέρμανση της Οικονομίας και Ανάπτυξη;
December: The Month of Holidays, Joy, and Hard Work for Supermarket Employees
KPI's vs. OKR's: Understanding Their Role in the Modern Business Environment
Shopping Therapy in Supermarkets: Finding Joy in the Aisles
“In weak companies politics win, In strong companies best ideas win”
Front-line Salespeople in Executive Meetings
Why a Career in Supermarkets is More Than Just Stocking Shelves
Η Ευκαιρία Ανάπτυξης των My Μarket Local το 2025
METRO - One team, One beat | Μία ομάδα, Ένας παλμός
Inspire your People not Command Them
The New Leadership KPI's: Keeping People Interested, Informed, Involved, and Inspired
Customer Experience (CX)- The Key to Business Success
If you’re the smartest person in the room, you are in the wrong room
Perfect Results Count -- not a perfect process.
Thinkers360 Top Voices 2025 - OVERALL
Top 50 Global Thought Leader and Influencer on Retail 2025
15o ΕΤΗΣΙΟ ΣΥΝΕΔΡΙΟ ΙΕΛΚΑ
Ασταμάτητη η Ομάδα!! Να τα εκατοστήσει!! #mymarketlocal #teammetro #My_market_Local
Steve Jobs’ 8 Rules for Sales Excellence
ΝΕΥΡΟΜΑΡΚΕΤΙΝΓΚ - Οδυσσέας Κόλλιας
#2 Ranking in Top 200 Creators · Sales · LinkedIn · Greece by Favikon
SHU-HA-RI: The Pathway to Mastery in Modern Business
On Your Way to the Top, Don’t Follow Rules – Follow Principles
True Leaders don't create followers, they create more Leaders
Steve Jobs: Leadership & Intelligence in the Big Picture
You are made of the obstacles you overcome
You are made of the obstacles you overcome
Retail Insights: How the Industry is Approaching Generative AI
16th Panhellenic Sales Conference - SALES INSTITUTE GREECE
