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Leading Through Change

An event to help you build Trust, Empower your people, and Build high performing teams.

Date: June 20, 2023 - June 23, 2023
Location: 200 Hi Circle North, Horseshoe Bay, TX 78657 | Fantail Services, LLC | Physical | Enrique Acosta Gonzalez
Marketplace Risk Management Conference 2023

The Marketplace Risk Management Conference is the most comprehensive source for marketplace and sharing economy platforms to learn, network and share information about risk management, trust & safety, compliance and legal strategy necessary to launch, grow and exit successfully. The Marketplace Risk Management Conference returns May 16-18, 2023, to San Francisco, CA.

Date: May 16, 2023 - May 18, 2023
Location: San Francisco, CA. | Marketplace Risk | Physical | Rodrigo de Alvarenga
CSGA SpaceKids Global Event, with Club for the Future 2023

Our mission is to inspire elementary students in STEAM+ Education; Science, Technology, Engineering, Art and Mathematics + Environment; with a focus on empowering young girls. Our vision is to educate and actively engage a national audience of elementary school students in STEAM+ Environment activities, that ultimately lead to successful careers in space exploration and technology. Why ... There are 5+ million STEM jobs that need to be filled by 2025 in the United States and Canada. Studies show that if children aren't exposed to math and science at an age of seven, they'll lose interest. Cyber Security Global Alliance and SpaceKids Global is on a mission to ensure every child is ready to enter the space age.

On May 13, 2023, CSGA will be hosting a single day event designed to introduce kids of all ages to space and to the various technologies and services that will help people learn more about STEM+ in Canada.

CSGA will be running a Postcards to Space Challenge at our event. Earth is finite. To protect our gem of a planet and enable a future of abundance and growth, Earth needs space. Write or draw your vision on a postcard for what you think the future of life in space will look like—or any other message you’d like to send to space. Send your postcard to Club for the Future, we'll launch it to space and back on a New Shepard rocket, and return it to you stamped "Flown to Space." Send us as many postcards as you'd like—we'll fly them all. Our challenge will allow kids to have their postcard judged and the event winner at the end of the day will receive an off-world prize that has never been offered to Canadian's before.

If you want to know more about what we are doing, who is involved, and what exhibits will be available, stay tuned to our website or follow us on LinkedIn at:

Date: May 13, 2023 - May 13, 2023
Location: Bingeman's Conference Centre, 425 Bingeman's Centre Drive, Kitchener, Ontario, N2B 3X7 Canada | Cyber Security Global Alliance | Physical | James Castle
DBTA Data Summit

Reduce Risk and Avoid Lock-in When Moving from On-Prem to Cloud or Hybrid

There are a lot of advantages to moving to the cloud. But the more various organizations move to the cloud, the more we see them tripping over hidden land mines like out-of-control costs, platform lock-in that restricts future options, regulations that restrict data location, etc. How can a company shift data analysis workloads into the cloud, while minimizing their exposure to those risks?
In this session, you will learn how to:
• transition to the cloud, while keeping some workloads on prem,
• move to multiple clouds without hopelessly complicating analytics
• maintain high throughput and low latency in cloud analytics
• keep platform options for the future open

Date: May 09, 2023 - May 10, 2023
Location: Boston | DBTA | Physical | Paige Roberts
How to Create a Crisis Communications Plan

COVID has changed how we communicate and has given many of us more experience in crisis communications. As such, it’s important all organizations have an up-to-date crisis communications plan that reflects lessons learned from COVID.

Learn the importance of gathering input prior to developing the plan, key elements to include in the plan and how to make the plan a reality.

Cynthia will use real life examples of how a plan helped an organization respond quickly in a crisis, as well as how the lack of a plan resulted in missteps.

Date: April 21, 2023 - April 21, 2023
Location: eventbrite | How to Communications | Online | Cynthia Lockrey
iFlight Demo Day 19/20 April

Join our iFlight Demo Days featuring digital automation tools for airline operations, crew and hub management. In each 60-minute session our product experts will showcase solutions that drive collaborative decision-making between airline OCCs, HCCs and crew planners to boost operational excellence with on-time performance.
Uncover the benefits of a single-source platform that helps airline operational teams make timely, effective decisions that reduce delays, improve passenger experiences, and uphold brand reputation.

Register to secure your space.

Date: April 19, 2023 - April 20, 2023
Location: Europe, Americas, Asia | IBS Software | Online | Daniel Stecher
Project Summit and Business Analyst World

rojectSummit*BusinessAnalystWorld is the largest conference for Project Managers and Business Analysts in North America. This industry leading event features expert speakers representing every sector, from all reaches of the globe.

From the opening Keynote to the close, ProjectSummit*BusinessAnalystWorld offers tangible education and non-stop opportunities to learn. You will leave feeling invigorated and motivated, armed with new skills, tools, and techniques that can be immediately applied in your workplace – not to mention an arsenal of new contacts. PS*BAW places great importance on connecting you with others in your community.

Date: April 03, 2023 - April 05, 2023
Location: Orlando, FL | Macgregor Communications | Physical | Dr. Jimmy Godard, DM/IST, PMP, MBA, ITIL
The Energetics of Communications: A Masterclass For Professional Women

Learn how to effectively communicate while being empowered, feeling valued, and being seen to make the impact in communications you deserve, so you can:

- Claim that seat at the table—after all, you know it’s yours to fill
- Execute your plans with the effective Communications Blueprint
- Feel energized for the next change that you have in mind
- Gain more clarity of your own power for the changes you want to make
- Thrive and succeed in your changemaker role!

31st March 2023 ONLINE
4h 4modules
For a limited number of international professional women

Date: March 31, 2023 - March 31, 2023
Location: Online | Aleksandra Plazinic | Online | Aleksandra Plazinic, Ph.D.
Online CX Masterclasses

Join us for 3 CX masterclasses online via the Niche Institute of Customer Experience & Innovation (NICXI) eLearning platform.

The CX masterclasses are:
(1) CX Management Masterclass - 2 Days
(2) CX Consulting Masterclass - 3 Days
(3) Voice of Customer Program Masterclass - 2 Days

Date: March 30, 2023 - April 28, 2023
Location: Onsite | Niche Institute of Customer Experience & Innovation (NICXI) | Online | deBBie akwara
Tales of Manufacturing Supply Chain Woes - March 2023

We’ve assembled a group of top notch, veteran manufacturing supply chain execs who will provide valuable insights into their mistakes, setbacks and failures. Our panel of experts will share their supply chain manufacturing nightmares, trainwrecks and meltdowns. They will also reveal the wisdom gained from their mistakes, and how they have learned to refine their skills and add more value to their companies.

Date: March 28, 2023 - March 28, 2023
Location: Virtual via LinkedIn Live 1 - 2pm EDT | SourceDay | Online | Sarah Scudder

Use AIOps to Improve Uptime and Reduce Mean Time to Repair

Hardware breaks. While a lot of industries talk about going to the cloud – aka someone else’s hardware – to solve uptime issues, this doesn’t work so well when you ARE someone’s hardware provider. Whether you’re a telecom company with towers and networks, a computer infrastructure company, an energy utility, a manufacturing company, or even a car company – anyone who provides solid metal hardware needs to make sure it keeps running.

AIOps is the smart application of advanced analytics including machine learning to monitor, and in many cases fix IT related problems before the end user is even aware of them. A good example has embedded analysis capability that can improve the productivity of support technicians. A wide variety of industries are getting similar benefits by embedding the ability to analyze IoT data. Telecom is another industry with a constant need to monitor traffic, automatically identify overloaded areas, and reroute calls to prevent outages or dropped calls. Where should your next tower go? How can the flood of 5G data be captured, managed, and put to use, without overloading staff or technology?

In every industry, the key question is: How can I find and fix issues before anyone is aware of the problem, or at least vastly reduce the mean time to repair those issues that do occur? AIOps holds the key. Harness the flood of IoT data to catch and prevent incidents before they happen or fix them as soon as possible after they happen.

This sounds amazing as a concept, but how do companies implement this? What is involved? What gotchas hide in the details? With examples from leaders in multiple industries, this presentation will help you learn:
What is AIOps and what can you expect from a solid implementation
Benefits AIOps provides in various use cases: predictive maintenance, performance optimization, network bottleneck identification and remediation, MTTR reduction, etc.
Example implementations - problems you are likely to run into, requirements to make it work, tradeoffs you need to consider, etc.

Date: March 27, 2023 - March 29, 2023
Location: Las Vegas | IWCE | Physical | Paige Roberts
CX Education Africa Tour: Cameroon Edition

Join me in Cameroon for the 2 CX masterclasses hosted by CX Touchpoints Group.

Date: March 20, 2023 - March 25, 2023
Location: Onsite | CX Touchpoints Group | Physical | deBBie akwara
CX Education Africa Tour: Cameroon Edition

Join in Cameroon for the CX Education Africa Tour West Africa edition sponsored by CX Touchpoints Group as I host 2 CX masterclasses i.e.
(1) Omnichannel Experience Design Workshop
(2) CX Management Masterclass

Date: March 20, 2023 - March 31, 2023
Location: Onsite | CX Touchpoints Group | Physical | deBBie akwara