Ben Motteram is founder and Principal of CXpert - a CX consulting firm based in Melbourne. He has almost 30 years' experience working with companies to develop and implement customer acquisition and retention strategies to deliver strategic outcomes.
A passionate evangelist for putting the customer at the heart of everything a business does, Ben is regularly recognised by companies around the world as a top influencer in the areas of Customer Experience, Customer Service and Employee Engagement. Some of that recognition is listed below.
In the past, Ben has served as the convenor of the Customer Experience Professionals Association (CXPA) Melbourne Network and continues to mentor other professionals in the field to help them advance their careers. Ben is an experienced speaker and an avid writer; you can find his work not only on his own blog but also on the blogs of the many companies he is often asked to write or provide comment for.
Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Melbourne, Australia
Speaking Topics: Customer Experience, Employee Experience, Culture
Points based upon Thinkers360 patent-pending algorithm.