Planing and measuring change centrally in Digital Transformation
Digital Works Group
January 25, 2019
Delivering digital transformation can be complex! It usually involves big change: moving to new systems, processes, and ways of doing things so t's no wonder that some businesses struggle. The most successful transformations are those that use a structured and measured programme of change. In this interview, Andrew Salmon shares expert experience and knowledge on how to bring your Digital strategy and vision to life.
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Tags: Digital Transformation, Culture, Change Management
A communication plan to bring your Digital vision to life
Digital Works Group
November 29, 2018
Andrew Salmon discusses why your communication plan is a critical success factor of Digital Transformation. Why it is so important? Who needs to be involved? How to get ‘buy-in’ and the role of educating and why things can sometimes go wrong!
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Tags: Digital Transformation, Innovation, Leadership
How to make the right levels of investment for Digital Transformation
Digital Works Group
August 01, 2018
The need to work out the investment you need and the returns you can expect is a critical success factor in your approach to successful Digital Transformation.
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Tags: Digital Transformation, Innovation, Leadership
How to create a Customer Experience led strategy for Digital Transforamtion
Digital Works Group
December 18, 2017
Today's rapidly evolving digital environment is causing a radical shift in customer behaviour! This, in turn, is challenging the way that organisations must operate to deliver the kind of experience their customers need and frankly deserve. Learn why customer experience is now more important than ever before.
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Tags: Business Strategy, Customer Experience, Digital Transformation
How to create a Customer Experience Led Strategy
Digital Works Group
December 18, 2017
“The customer is always right.” Harry Gordon Selfridge. One of the most famous quotes in business and the core sentiment is as true today as it has always been. The challenge now is how to deliver great customer experience in today’s rapidly evolving digital environment which is causing a radical shift in customer behaviour.
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Tags: Business Strategy, Customer Experience, Digital Transformation
Who should own Digital Change in an organisation?
Digital Works Group
November 15, 2019
Who should own Digital change in an organisation? Learn how to prepare and empower your business for successful Digital transformation and understand who needs to drive it. Andrew Salmon shares his expertise and experiences of who needs to be on board and how to keep on track, including case studies of transformation success and the organisation structure pitfalls to avoid.
https://podcasts.google.com/?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy83NjVlYWY4L3BvZGNhc3QvcnNz&episode=ZWIxNmI2MTItY2NlMi1lMTJlLTFhNjYtZTA3YzdjMjcwYTc0&hl=en-GB&ved=2ahUKEwithfX8wI_mAhVRqHEKHbFqDkcQjrkEegQIARAE&ep=6&at=1575033689904
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Tags: Digital Transformation, Innovation, Leadership
Moving your business up the Digital Evolution Curve
Digital Works Group
November 04, 2019
Find out where your business is on the 'Digital Evolution Curve' and plan what you need to do next during your Digital Transformation journey. Andrew Salmon explains this simple but effective way of evaluating your current position in transformation and where you need to be to become Innovators.
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Tags: Digital Transformation, Digital Disruption, Leadership
Who should own Digital Change?
Digital Works Group
October 03, 2019
Expert advice on Digital Transformation by Digital Works Group. Join Andrew "Sid" Salmon in this Business Education webinar as he shares the best way to prepare and empower your business for the transformation journey and how who drives the change is imperative for success!
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Tags: Digital Disruption, Digital Transformation, Innovation