An often-overlooked element in many change programmes is planning for the reintegration of seconded employees back into the organisation after the change comes to an end.
This article discusses the connection between Virtual /Cryptocurrencies and money laundering and how Canada and Israel have put in place regulatory structures aimed at curbing use of virtue platforms as possible conduits for money laundering.
The fourth part in a 7-part series on customer experience measurement, based on ideas and insights from Greg Kihlström’s recent book, Meaningful Measurement of the Customer Experience.
What is success in life? This is a question that has been asked throughout history, and there is no one answer that is universally agreed upon.
If we want to go the extra mile, we need to move from lie spotting to truth seeking. Instead of assuming that everyone is lying to us, we should ask questions and try to understand their perspective.
Learn how to eat precisely the right amount of the right foods for the size you'd like to be.
It's often said that the most dangerous people are those who have never had a conversation. In other words, they've only ever talked to themselves. And while that may seem like an exaggeration, there's definitely some truth to it.
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
From ancient times to the present day, acts of kindness have been celebrated in cultures around the world. In some cultures, kindness is seen as a virtue to be cultivated, while in others it is considered an innate quality. In both cases, however, kindness is often associated with positive outcomes.
The phrase "pick your brain" is often used to describe the process of asking someone for advice or input on a particular topic. However, the origins of this phrase are somewhat unclear.
The third part in a 7-part series on customer experience measurement, based on ideas and insights from Greg Kihlström’s recent book, Meaningful Measurement of the Customer Experience.
An interview with global cyber security and privacy influencer JC Gaillard
After publishing the Handbook, I have concentrated on developing and publishing the Leadership of Change® - Change Management Body of Knowledge (CMBoK) Volumes 4 to 7 & A to E.
As a business leader, you know that any time your business is disrupted, it can cost you time and money. That's why it's so important to have a plan in place to help you stay up and running during an emergency.
in a smart business as shown above all players who are part of the ecosystem for achieving a particular goal whether its retailing or ride hailing work together in a common network and use machine learning techniques to effectively leverage data in real time.
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
In order any business to thrive, you need customers. But customers don’t magically flock to your business just because your open sign is lit up.
I was just listening to a conversation between Marshall Goldsmith, the #1 leadership coach, and Stephen Covey, author of Speed of Trust. They were discussing the idea that trust may be having an "existential crisis" in the workplace.
The knowledge transfer process at the end of change implementation can ensure key learning is transferred from a few experts to many, mistakes are not repeated, and future change will be more successful