When it comes to effective communication, understanding your audience is absolutely crucial. It's not enough to just talk - you need to speak their language, address their needs, and captivate their attention. But how can you accomplish this? The answer lies in thorough research and knowing exactly
This insightful article explores the transformative power of embracing fears and challenges, a strategy often utilized by successful entrepreneurs and corporations. Facing challenges can lead to innovation and remarkable growth.
Artificial Intelligence (AI) has dramatically changed the business landscape. Whether it’s data analysis, decision-making, customer interaction, or operational efficiency, AI has made its mark.
This article highlights the top 10 mistakes in customer experience management, such as neglecting customer feedback, lack of integration, and focusing solely on touchpoints.
Discover how breaking down organizational silos can lead to successful customer experience transformation. In this article, we explore the impact of silos on customer interactions, the role of leadership in fostering a customer-centric culture, and effective strategies for collaboration between depa
Autonomy is one of the biggest drivers of employee satisfaction but that does not mean you have to have a free-for-all work environment. There can be freedom with boundaries, let's learn.
Building a Future-Proof Business: The Operating Model and Organization Design Toolkit for Effective Customer Experience Management
Top 10 Leadership and Management links of the week, curated by Corix Partners Founder and CEO JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
This insightful blog explores the transformative benefits of embracing healthy disagreement within leadership teams. It advocates for a culture that welcomes diverse perspectives and critical thinking, fostering innovation and resilience. Practical steps are provided to enhance leadership skills.
This article emphasizes the importance of effective employee onboarding programs for a company's overall success. It proposes that productivity is strongly linked to feeling connected, valued, and invested in from the first day.
In the era of rapid technological advancement, artificial intelligence (AI) has transitioned from being a futuristic concept to present reality. The inherent transformative potential of AI technology is now profoundly impacting the societal, economic, and cultural fabric of human life.
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
Change Leaders Embody Ethics: Ethics are a timeless behaviour that all change leaders model.
Actions speak louder than apologies. To show true empathy in leadership, executives must understand their business from the ground up. This not only encourages humility but also leads to more fair and compassionate businesses.
Checklists aren't just for pilots and surgeons. As leaders, they're our blueprint for consistent excellence. Uncover the power of leadership checklists.
Emphasizing meaningful conversations over quick meetings can enhance understanding, foster innovation, and build stronger professional relationships.
This article highlights the wisdom of leaders who slow down and allow discomfort to generate creative ideas. Learn how embracing "pro-activation" and becoming calm amidst chaos can lead to breakthrough solutions.
Enriching the Regenerative Culture Community
Building a Future-Proof Business: The Power of Inclusive Goal Setting
Innovating Your Business Model
Procurement Organization as a Value Creator Relies on Data
The Power of Empathy in Healthcare: Transforming Patient Experiences
