Nearly 20 years ago I had a meeting with Jim Champy, to whom, in an act of self-adulation I had sent a copy of my first book with a note saying that we had a lot in common. Jim had just published Reengineering the Corporation, one of the best-selling business books of all time.
Protecting our digital assets is no longer a multinational organization’s problem, it is everyone’s problem, everyone with a digital device has the problem and has to be part of the solution.
By instrumenting the human and socializing the machine, we can redesign business processes to optimize the blend of human-machine participation and interaction — and complete tasks far more efficiently than either could individually.
As with most labels that we use liberally, “Digital Transformation” means many things to many people – and much of that depends on where an organization is to begin with when it comes to creating, capturing, and leveraging digital assets.
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